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WEST VIRGINIA

Offices of the Insurance Commissioner

Allan L. McVey

Insurance Commissioner

Consumers

Producers / Agents

Insurance Companies

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2022 Individual Health Insurance

The Open Enrollment for 2022 has ended. However, you can enroll in or change plans if you have certain life changes or qualify for Medicaid or CHIP. To determine if you qualify for a Special Enrollment Period (SEP), go to healthcare.gov or contact an agent or assister for help.

West Virginia has two companies offering health insurance through the Marketplace:

CareSource WV 1-855-202-0622

Highmark WV 1-855-329-1758

To determine if you can receive advanced premium tax credits (APTCs) and/or cost sharing reductions (CSR), consumer need to apply online through healthcare.gov. Below are lists of local trained Agents, Assisters and Navigators that can help you enroll and answer questions you may have. The following lists are by county:

Certified Assisters and Navigators

Certified Agents

You may also contact our Consumer Services Division at: 1-800-435-7381 or 1-304-558-3386

COVID-19 Notice

The West Virginia Offices of the Insurance Commissioner has received several inquiries regarding the possible rescission or withdrawal of certain COVID-19-related emergency orders and insurance bulletins. Please be advised that we are monitoring the COVID-19 situation on a daily basis and as soon as the everchanging situation allows for COVID-19-related restrictions, limitations or directives to be modified, rescinded or withdrawn, the appropriate action will be taken. Updates concerning this and other COVID-19 matters will continue to be posted on our webpage and social media accounts.

CORONAVIRUS INFORMATION

Click here for Information

Consumer Services Division

Consumer Services is available to assist all West Virginia consumers, insurance companies, and their agents with insurance questions or complaints. Our employees work hard to provide the highest level of consumer awareness and protection for those individuals experiencing insurance related problems. They concentrate on mitigating current and future problems by informing and educating the public as to their rights and responsibilities under individual insurance contracts and the laws of West Virginia.

If you would like to file a complaint, we suggest you use our: Online Consumer Complaint Form

For more information about Flood Insurance and other insurance topics please use the following links:



The Consumer Services Division may be contact at: 1-888-879-9842 or visit our website for additional insurance resources: wvinsurance.gov/Consumer_Services

Electronic Payments Now Accepted for Filing Fees

Effective immediately, the Insurance Commissioner can begin accepting payments for certain filing fees via credit card or ACH. A sample of fees accepted include, but not limited to: Application Fee, Renewal Fee, Certificate of Compliance, Certificate of Deposit, Filing of Amended Articles of Incorporation, Filing of Amended Bylaws.

Online Payment Portal

Consumer Insurance Information

Welcome to the West Virginia Offices of the Insurance Commissioner’s Insurance Education Center. In an effort to help better educate insurance consumers of the State of West Virginia, we are making this tool available to you. In order to use this tool, navigate through the tabs above. Each tab will cover a different aspect of insurance. Some tabs will contain links to websites while others will have documents you can review. Always remember that if you have specific questions about your policy call your insurance producer (agent). Also, our office is always here to help.

Information for Health Insurance under the Affordable Care Act

The above link will take you to the Federal Marketplace. You can find information regarding insurance available to you in West Virginia.

The above links are to the health insurance companies on the Marketplace in West Virginia for 2020. You may click on the above links to learn about products, physician networks and prescription coverages available.

Click here for Homeowners Insurance Brochure

OPTins Notice

Effective with the 2020 - 4^th Quarter/Annual Tax Filing, the Insurance Commissioner will only accept electronic tax filings made using the OPTins state specific forms on the OPTins web application. Tax filers attempting to upload West Virginia premium tax forms/filings from other software vendors will be blocked from filing by OPTins. Companies may also file using the Insurance Commissioner’s written tax forms.

OPTins link

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