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                                                       Key2Benefits – State of Alaska CSSD 
 
               You do not have to accept this benefits card.  
              Ask your agency about other ways to receive your benefits.  
  
  Monthly fee  Per purchase         ATM withdrawal                        Cash reload 
                                               
          $0   $0                             $0       in-network         $0 

                                              $1.50* out-of-network 
 
  ATM balance inquiry (in-network or out-of-network)    $0 or $0* 

  Customer Service (Automated or live agent)            $0 per call 

  Inactivity (per month after 365 days of inactivity)   $1.40  

  We charge 4 other types of fees.  Here are some of them: 

  Replacement card                                      $4.95 

  2-day expedited delivery of replacement card          $15.00 

  *This fee can be lower depending on how and where this card is used.   
 
  No overdraft/credit feature. 
  Your funds are eligible for FDIC insurance. 
   
  For general information about prepaid accounts, visit cfpb.gov/prepaid. 
  Find details and conditions for all fees and services in the cardholder agreement.  
 
The State of Alaska CSSD card is issued by KeyBank, N.A.   There is no purchase price charged to enroll in the program nor is there any fee to activate 
the card. 

©2019 KeyCorp. KeyBank is Member FDIC. 190118-528437

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List of all fees for Key2Benefits - State of Alaska CSSD Benefits
Card
All fees Amount Details
Get started
Card Purchase $0.00 We do not charge a cardholder fee for initial card purchases on prepaid accounts.
Monthly usage
Monthly fee $0.00 We do not charge a monthly fee on any prepaid accounts.
Add money
We do not charge a fee for direct deposits on prepaid accounts. These cards cannot be
Direct deposit $0.00
loaded by the cardholder or any entity besides the issuing entity.
We do not charge a fee for cash reload on prepaid accounts. These cards cannot be
Cash reload $0.00
reloaded by the cardholder or any entity besides the issuing entity.
Spend money
If your program allows bill pay, regular bill pay transactions initiated through the cardholder
website will be completed within 3 business days for electronic payments and within
Bill payment (regular delivery) $0.00
approximately 7 days if we have to mail a paper check to pay your bill. We do not charge a
fee for regular delivery bill payment on prepaid accounts.
Bill payment (expedited delivery) $0.00 We do not offer expedited bill payment.
Get cash
“In-network” refers to the KeyBank ATM Network, surcharge-free Allpoint Network ATMs.
ATM withdrawal (in-network) $0.00 Locations can be found at key.com/locator or Allpointnetwork.com. We do not charge a fee
for in-network ATM withdrawals.
This is our fee. You will receive 2 free Out-of-network ATM withdrawals per month. “Out-of-
ATM withdrawal (out-of-network) $1.50 network” refers to all the ATMs outside of the KeyBank ATM Network. You may also be
charged a fee by the ATM operator, even if you do not complete a transaction.
Information
This is our fee. We do not charge a fee for calling our automated customer service line,
Customer service (automated) $0.00
including for balance inquiries.
Customer service (live agent) $0.00 We do not charge a fee for live agent customer service calls.
“In-Network” refers to KeyBank ATM Network. Locations can be found at key.com/locator.
ATM balance inquiry (in-network) $0.00
We do not charge a fee for in-network balance inquiries.
“Out-of-network” refers to all the ATMs outside of the KeyBank ATM Network. We do not
ATM balance inquiry
$0.00 charge a fee for out-of-network balance inquiries. You may be charged a fee by the ATM
(out-of-network)
operator.
Using your card outside the U.S.
You will be charged 2% of the U.S. dollar amount of each transaction. KeyBank charges a
International transaction 2%
currency conversion fee on all international transactions.
This is our fee per transaction. You may also be charged a fee by the ATM operator, even if
International ATM withdrawal $2.75
you do not complete a transaction.
We do not charge an international ATM balance inquiry fee. You may be charged a fee by
International ATM balance inquiry $0.00
the ATM operator.
Other
Inactivity $1.40 You will be charged $1.40 each month after you have not completed a transaction using
your card for 12 months. This is a charge, per month, after 365 days of inactivity.
Replacement Card $4.95 This is our fee when you request a replacement card. You will receive 1 free replacement
card per year.
2-day Expedited delivery of $15.00 This our fee when you request 2-day expedited delivery of your replacement card.
replacement card
Text Message Alerts $0.00 We do not charge for text message alerts.
Email Alerts $0.00 We do not charge for email alerts.
Over the counter withdrawals at
participating Mastercard member $0.00 We do not charge for over-the-counter withdrawals at Mastercard member banks.
bank branches
Your funds are eligible for FDIC insurance. Your funds will be held at or transferred to KeyBank, an FDIC-insured institution. Once there, your funds
are insured up to $250,000 by the FDIC in the event KeyBank fails, if specific deposit insurance requirements are met. See
fdic.gov/deposit/deposits/prepaid.html for details.
No overdraft/credit feature.
Contact KeyBank by calling 1-866-295-2955, by mail at KeyBank OH-01-27-0527, ECP Prepaid Cards, 127 Public Square Cleveland, Ohio 44114 or
visit https://www.key.com/businesses-institutions/solutions/payments/card-services.jsp For general information about prepaid accounts, visit
cfpb.gov/prepaid. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit
cfpb.gov/complaint.
©2019 KeyCorp. KeyBank is Member FDIC. 190118-528437

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