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 MONTANA CHILD SUPPORT SERVICES   

   DIVISION 
 
   EMPLOYER GUIDE TO 

  NEW HIRE REPORTING Flexible New Hire Reporting Options New Hire Reporting Law State and Federal Contacts 
 



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 Montana Child Support Services Division New 

            Hire Reporting Program 

 The Montana Child Support Services Division (CSSD) was 

 established in 1975. Since then, employers have helped to 

 collect an estimated $1 billion dollars in child support 

 payments for Montana families by participating in programs 

 such as the New Hire Reporting Program (NHRP). 

 The NHRP was established through the Personal 

 Responsibility and Work Opportunity Reconciliation Act 

 (PRWORA) of 1996 with the purpose of locating a non- 

 custodial parent’s income source for collection of child 

 support. This law requires employers to report all newly hired 

 and rehired employees to the CSSD within certain time 

 frames. 

 Employers are a vital part of the CSSD’s 

 mission to diligently pursue and ultimately achieve financial 

 and medical support for children by establishing, enforcing 

 and  increasing public awareness of parental obligations. 

 Thank you to all the employers who help make 

 Montana a better place for the children of our great state! 

 Sincerely, 

 New Hire Reporting Program 

 Montana Child Support Services Division 



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                              Definitions & Terms 

 MCA § 40-5-901 Definitions 

 Date of Hire 

 The first day that  an employee starts work for which the employee is owed 
 compensation by the payor of income. 

 Employer   

 A person, firm corporation,, association, governmental entity, or labor organization 
 that engages an employee for compensation and withholds federal or state tax 
 liabilities from the employee's compensation. 

 Employee 

 A person 18 years of age or older who performs labor in this state for an employer 
 in this state for compensation and for whom the employer withholds federal or state 
 tax liabilities from the employee's compensation. 

 Rehire 

 The first day, following a termination of employment that an employee begins to 
 again perform work or prov dei services for a payor Termination.  of employment 
 does not include temporary separations of less than 60 days from employment, 
 such as unpaid medical leave an,unpaid leave of absence or a temporary, or 
 seasonal layoff.  
 
 Other terms 

   CSSD          (Montana) Child Support Services Division 
   DHHS          Federal Department of Health & Human Services 
   DPHHS         Department of Public Health & Human Services 
   EDI           Electronic Data Interchange 
   FEIN          Federal Employer Identification Number 
   NDNH          National Directory of New Hires                                       
   NHRP          New Hire Reporting Program 
   OCSE          Federal Office of Child Support Enforcement                           
   PRWORA        Personal Responsibility & Work Opportunity Reconciliation 
                 Act of 1996                                                           
   SDNH          State Directory of New Hires 
   UIC           Unemployment Insurance Claimant                                       

            https://dphhs.mt.gov/cssd/employerinfo/newhirereporting 
 
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                                   Overview 

 This guide is intended to provide Montana Employers with the information needed to be 
 in compliance with federal and state laws, to help choose a New Hire Reporting option, 
 and to make available contacts who can help employers with the new hire reporting 
 process. 
 
 42 USC § 653(a) State Directory of New Hires and MCA § 40-5-922 Directory of New 
 Hires require employers to report all employees hired / rehired on or after October 1, 
 1997 within twenty (20) days of the employee’s first day of work. In 2013, federal and 
 state legislation defined the term “rehire” as an individual that has been separated 
 from employment for more than sixty (60) days. (MCA § 40-5-901(12) Definitions) 

 Required Information 
 
 Employer                            Employee 

  •  Federal Identification Number   •  Full legal name 

  •  Business name                   •  Date of hire 

  •  Business address                •  Social Security Number 

                                     •        Mailing & Home address 

 Optional Information 

 Employers are encouraged, but not required, to report the information below: 
 
 Employer                            Employee 

   • Work phone number                      • Home phone number 

   • Fax number                             • Work phone number 

   • State of Hire                          • Date of Birth 

   • Health Insurance Availability 

 New Hire Reporting Deadlines 

  •  Reports must be submitted within twenty (20) days of the date the employee 
          is hired or rehired. 

  •  Reports submitted by electronic media must be submitted not less than 12 nor 
          more than 16 days apart. 

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          Options for Reporting New Hires 

 New hires may be reported by any of the following means: Online New Hire Reporting System*State of Montana File Transfer System* 

 • Electronic  Media 

 •  Facsimile 

 •  Mail 

 •  Phone 

   *Recommended  reporting  method 

          Online New Hire Reporting System* 

   The quickest and easiest option for reporting new hires. 

 Get  started  by  using  your  existing  Okta  Montana  account  or  create  one at 
 https://okta.loginmt.com/.  Then call the Montana New Hire Reporting 
 Specialist at 406.444.9290 or at 1.888.866.0327 for assistance with setup. 

          Montana File Transfer System via 

              https://okta.loginmt.com/ 

  Submit reports using the Excel Template or ASCII file format 

 Format for both is found at: 

 https://dphhs.mt.gov/cssd/employerinfo/newhirereporting. 

 An example of ASCII file format is also found on page 9 of this brochure. 

 It’s recommended to call the New Hire Reporting Specialist to assist with 
 setup for both Excel & ASCII at 406.444.9290 or 1.888.866.0327. 

 Scanned new hire reports may be submitted via  Montana File Transfer 
 Service.  Please  include  your  name  and  email  address  in  case  there  is  a 
 question regarding a report. 

          DO NOT EMAIL NEW HIRE REPORTS 

        KEEP YOUR EMPLOYEE’S INFORMATION SAFE 
         USE THE MONTANA FILE TRANSFER SYSTEM 
 
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               Other Options for Reporting New Hires 

 Electronic Media 
 Employers may submit reports on CD using the ASCII format found on pages 9 -11. You will need 
 to mail the CD to the NHRP at the address below. 

 Facsimile 
 Fax reports using the New Hire Reporting form or a copy of the employee's W-4 form to the NHR 
 program. Please make sure all required information found on page 2 is included on the report. Fax 
 #s: 1.406.444.0745 or 1.888.272.1990 

 Mail 
 Employers may mail a hard copy of their report using the New Hire Reporting form, W-4 form or 
 any other reporting form. All required information must be typed or printed legibly. 
                        Montana New Hire Reporting Program 
                        PO Box 8013 
                        Helena, MT 59604-8013 
 Phone 
 Employers  with  only  a  few  new  hires  to  report  may  do  so  by  calling  1.888.866.0327  or 
 406.444.9290. You may leave a message with the required information found on page 2. 
 
                        Tips for New Hire Reporting 

     Include a contact name and phone number for your company with your new 
      hire reports. 

     Do not use any punctuation when reporting new hires online or electronically. 

     When naming your electronic files, please use your company name and the 
      current date. For example: CompanyNameMMDDYYYY 

     If your company's FEIN changes and your employee(s) are being paid under 
      the new FEIN, you must submit a new hire report for each employee under 
      the new FEIN number with the date of hire as the first day the employee 
      started working under the company's new FEIN. 

     The employee's name should match the name on the employee's social 
      security card. If it does not, there is a good chance the report will be rejected. 

     Only report valid Social Security Numbers to the NHRP. Do not report fake 
      numbers or Alien Identification Numbers. Reports containing such numbers 
      will be rejected. 

     If an employee is rehired, use the date the employee was rehired as the date 
      of hire. 
 
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                  New Hire Reporting Law 

In 1997 Montana passed legislation in response to passage of the Federal Personal 
Responsibility and Work Opportunity Reconciliation Act (PRWORA). This created 
the Montana Directory of New Hires (NHRP). 

State statute MCA § 40-5-922 requires Montana employers to report all employees 
hired or rehired within twenty (20) days after the date of hire. "Rehire" is defined as 
an individual that has been separated from employment for more than sixty (60) 
days. 

The  NHRP  matches  New  Hire  reports  against  child  support  records  to  locate 
parents, establish a child support order, or enforce an existing order. 

All Employees must be reported 

All newly hired or rehired employees are required to be reported to the NHRP 
regardless of whether they have a child support obligation. The NHRP not only 
serves as a way to locate the income source of non-custodial parents to provide 
families with child support payments, but also as a way to combat unemployment 
and public assistance fraud. 

If an employee quits or is terminated before a new hire is reported you must still 
report  them  to  the  NHRP.  Reporting  these  individuals  may  help  child  support 
agencies locate them for services. 

Confidentiality & New Hire Reporting Data 

NHR   information is confidential and may only be shared on a limited basis with 
other agencies. The Montana NHRP will match new hire information against the 
Montana  Department  of  Public  Health  and  Human  Services  (DPHHS), Child 
Support Services Division (CSSD) case records to locate parents, establish an 
order, or enforce an existing order. Montana will also transmit the NHRP 
information  to  the  National  Directory  of  New  Hires  (NDNH)  in  order  to  cross 
reference the information against that of other child support agencies across the 
country. 

State agencies  operating Employment Security and  Workers'  Compensation 
programs may also have access to Montana's NHRP information to detect and 
prevent erroneous  or fraudulent  benefit payments.  Montana may conduct 
matches between the NHRP database and the public assistance and Medicaid 
agencies for the purpose of determining eligibility, continued eligibility, and fraud. 

The CSSD is required to maintain NHR records for twenty-four (24) months from 
the  date  the  report  is  entered  into  the  State  Directory  of  New  Hires  (SDNH).  
After the retention timeframe has lapsed, physical records are shredded and the  
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  SDNH database is purged and records are deleted. 

 National Directory of New Hires 

 The federal Office of Child Support Enforcement (OCSE) estimates that over 30% of 
 child support cases involve parents who do not live in the same state as their children. 
 By matching NHRP  data  with  child  support participant information at the national 
 level, the OCSE will be able to assist states in locating parents who are living in other 
 states. Upon  receipt  of NHRP  information, the CSSD  will  be  able  to  take  the 
 necessary steps to establish paternity, issue child support orders or enforce existing 
 orders. 
 
 Personal Responsibility & Work Opportunity Reconciliation Act 
 (PRWORA) of 1996 

 A major focus of PRWORA is parents sharing the responsibility of supporting their 
 children. It contains  strict  work requirements  for custodial parents  receiving public 
 assistance and increases the effectiveness of child support programs by including the 
 development of NHRP in each state. 
 
 Employer Impact 

 The majority of the information employers are required to submit to the NHRP will be 
 found on the employee W-4 form. Montana offers a variety of reporting methods to 
 ensure  efficiency  and  convenience  for  employers  to  report  their  newly  hired  and 
 rehired employees. 
 
 For quick and  cost-effective reporting for  employers, the  NHRP  recommends 
 submitting reports using one of the electronic methods listed on page 3. 
 
 Benefits to Employers 

 A direct benefit  to employers is  the reduction  and prevention of fraudulent 
 unemployment and workers' compensation payments. Timely receipt of NHRP data 
 allows Montana and other  states to  cross-match this data against  their active 
 unemployment claimant  (UIC) files which  may  result  in stopping  erroneous  or 
 fraudulent payments. 
 
 Independent Contractors & Subcontractors 

 As an employer,  you  must  first make  the determination of  whether or not an 
 employer/employee relationship exists. If  the work being performed is based on a 
 contract rather than an employer/employee relationship, you are not required to report. 
 In such a circumstance, the contractor is responsible for reporting his/her employees. 
 
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 Temporary Employment Agencies 

 If your agency is paying wages to the individual, you must submit a new hire report. 

 If your agency simply refers individuals for employment and does not pay the individual 
 directly, a new hire report is not necessary. However, the employer who actually hires 
 and pays the individual will be required to submit a new hire report. 

 Labor Organizations & Hiring Halls 

 Labor organizations and hiring halls must report their own employees - individuals who 
 work directly for the labor organization or hiring hall - to the NHRP. 
 
 If the labor organization or hiring hall simply refers individuals for employment, a new 
 hire report does not need to be filed. 
 
 New Hire Reporting Information Safeguards 

 Security and privacy of new hire report data are important issues for all those involved 
 in  this  vital program.  Federal law requires all  states to establish  safeguards for 
 confidential  information  handled  by  the  state  agency.  All  Montana  NHRP  data  is 
 transmitted to the NDNH over secure and dedicated lines. Federal law also requires 
 that  the  Secretary  of  the  Department of Health and Human Services (DHHS) 
 establish and implement  safeguards  to protect  the integrity and  security of 
 information in the  NDNH and  to  restrict access  to  and use of  the information to 
 authorized persons and purposes. 
 
 Multistate Employers 

 An employer who has employees in two or more states and who transmits reports 
 electronically may comply with the NHRP by designating one of the states in which 
 they have an employee  to  transmit their new hire  reports  to electronically. See 
 Format for Electronic Reporting on pages 9 -11. 
 
 A multistate employer who elects to report to only one state should give written or 
 electronic notice to the Secretary of DHHS notifying them of which state they plan to 
 electronically transmit their new hire reports to. 
 
 The Secretary of DHHS will need the following information: 

 •  Federal Employer Identification Number (FEIN) 
 •  Company Name, Address, and Telephone Number 
 •  State you will be electronically transmitting NHR to 
 •  List of states in which your company has employees 
 •  Contact Person Name and Telephone Number 

  Register as a multistate employer online at: 

  Office of Child Support Enforcement Employer Information 
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 Or mail all multistate employer information to: 

 Office of Child Support Enforcement 
 Multistate Employer Program 
 PO Box 509 Randallstown, MD 21133 
 
               Montana NHRP Contact Information 

 Additional    information   and         materials regarding      the      New 
 Hire Reporting Program can be found online at: 
 https://dphhs.mt.gov/cssd/employerinfo/newhirereporting. 
 Here you will find further instructions on reporting  your  new  hires to 
 the New Hire Reporting Program as well as useful tools such as: 
 
             Online New Hire Reporting System 
             Okta Instructions for File Transfer 
             ASCII Format for Electronic Reporting 
             Spreadsheet Template for Electronic  Reporting 
             New Hire Reporting Forms 
             New Hire Reporting FAQs 
             Montana Employer Guide 

 If you have further questions after reviewing the information on our website, please 
 contact the NHRP using the contact information below. 

                    Email:               NewHireReporting@mt gov.

               Telephone: 1.888.866.0327 or 1.406.444.9290 

 Employers are a vital part of the Montana NHRP. The CSSD      appreciates you for 
 all  that  you  do  to  make  a  difference  in  the  lives  of  children  across  the  state  of 
 Montana and the country. If you have any questions regarding New Hire Reporting, 
 please do not hesitate to contact us. 
 
 New Hire Reporting Program 
 Montana Child Support Services Division 
 
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               Format for Electronic Reporting 

 This section details the submission requirements for those employers who submit 
 via the Montana File Transfer System. It also delineates the minimum required for 
 submission using either hard copy or electronic medium. 

 Note that employers who wish to submit reports electronically may contact the New 
 Hire Reporting Program at 1-888-866-0327; those in the Helena area and outside 
 of Montana can use 1-406-444-9290 to obtain additional information  about the 
 format. 

  CD: Reports submitted on CD must be         in ASCII listing format. Include employer's 
  name and FEIN on the CD cover and write (with CD marker pen) FEIN and NHR on 
  the CD. 
  The 9's in the data format represent character data. All data should be in character 
  format, left justified and blank filled. 

  The two-character state code must adhere to the United States Postal Services 
  acceptable abbreviations for U.S. states and territories (example: Montana = MT). 

  * The Foreign Address and Foreign Postal Code are only required if the employer 
  or employee have foreign addresses. 

  **  The changed Employer Address Flag and Changed Employer Address fields are 
  only required when the employer wants to report a change in address. 

  ***  The Employee Residential Address field requirements are only applicable if the 
  employee has an address different from the mailing address. 
 
 Header Record Layout          Columns                   Data          Required 

                         Start            End Length    Format         Entry 
 
  Record Type             1                1     1     1=Header Record Yes 
  Employer Process Date   2                9     8     YYYYMMDD        Yes 
  Record Count            10               18    9                     Yes 
  Filler                  19               868   850                   Yes 
  Data Record Layout      1                868   868                   Yes 
  Record Type                                                          Yes 
                                                       
                          1                1     1     2=Data Record 

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  Format for Electronic Reporting continued 

  EMPLOYER INFORMATION 
 
                                Columns          Data       Required 

                           Start End Length      Format     Entry 
  
  Business Name             2    41         40              Yes 
  Federal ID Number (FEIN)  42   50         9    999999999  Yes 
  State ID Number           51   56         6    999999     Yes 
  Address Line 1            57   96         40              Yes 
  Address Line 2            97   136        40              No 
  City                      137  161        25              Yes 
  State                     162  163        2               Yes 
  Zip                       164  168        5    99999      Yes 
  Zip+4                     169  172        4    9999       No 
  Foreign Country Name      173  202        30              *Yes 
  Foreign Country Postal                         
                            203  217        15              *Yes 
  Code 
  Contact Name              218  257        40              No 
  Voice Phone Number        258  267        10   9999999999 No 
  Voice Phone Extension     268  272        5    99999      No 
  Facsimile Number          273  282        10   9999999999 No 
  Changed Address Flag      283  283        1    Y or Blank **Yes 
  Changed Address Line 1    284  323        40              **Yes 
  Changed Address Line 2    324  363        40              **No 
  Changed Address City      364  388        25              **Yes 
  Changed Address State     389  390        2               **Yes 
  Changed Address Zip       391  395        5    99999      **Yes 
  Changed Address Zip+4     396  399        4    9999       **No 
  Changed Address Foreign                        
                            400  429        30              *Yes 
  Country 
  Changed Address Foreign                        
                            430  444        15              *Yes 
  Postal Code 
 
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  Format for Electronic Reporting continued 

  EMPLOYEE INFORMATION 
 
                                    Columns      Data        Required 

                              Start End Length   Format      Entry 
  
  Date of Hire                 445  452     8    YYYYMMDD    Yes 
  SSN                          453  461     9    999999999   Yes 
  Last Name                    462  481     20               Yes 
  First Name                   482  501     20               Yes 
  Middle Initial               502  502     1                No 
  Mailing Address Line 1       503  542     40               Yes 
  Mailing Address Line 2       543  582     40               No 
  Mailing Address City         583  607     25               Yes 
  Mailing Address State        608  609     2                Yes 
  Mailing Address Zip          610  614     5    99999       Yes 
  Mailing Address Zip+4        615  618     4    9999        No 
  Mailing Address Foreign                        
                               619  648     30               *Yes 
  Country 
  Mailing Address Foreign                        
                               649  663     15               *Yes 
  Postal Code 
  Residential Address Line 1   664  703     40               ***Yes 
  Residential Address Line 2   704  743     40               No 
  Residential Address City     744  768     25               Yes 
  Residential Address State    769  770     2                Yes 
  Residential Address Zip      771  775     5    99999       Yes 
  Residential Address Zip+4    776  779     4    9999        No 
  Residential Address                            
                               780  809     30               *Yes 
  Foreign Country 
  Residential Address Foreign                    
                               810  824     15               *Yes 
  Postal Code 
  Home Phone Number            825  834     10   9999999999  No 
  Work Phone Number            835  844     10   999999999   No 
  Work Phone Extension         845  849     5    99999       No 
  Date of Birth                850  857     8    YYYYMMDD    No 
  State of Hire                858  859     2                No 
  Health Insurance Available 
                               860  860     1    Y or Blank  No 
  Indicator 
  Health Insurance Available 
                               861  868     8    YYYYMMDD    No 
  Date 
 
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