Informational Letters If you have a question concerning your rights or obligations, m i s s o u r i or the Department’s opinion as to how the law applies to a specific situation, you have the right to request a non-binding tax t a x p a y e r assistance letter from the Department by writing the Department of Revenue, P.O. Box 854, Jefferson City, MO 65105-0854. Binding Letter Rulings If you have a question concerning your rights or obligations as they pertain to a specific set of facts and you would like a ill of ights legally binding ruling on your question, you may request that B r the Department provide you with a binding letter ruling, which he purpose of this Bill of Rights is to inform you, the is a written interpretation of the law as it pertains to your specific TMissouri taxpayer, of your rights under Missouri laws. set of facts. However, you will need to follow the Department’s Missouri statutes include strong incentives for voluntary regulation that specifies the requirements for requesting binding letter rulings (see 12 CSR 10-1.020). tax compliance, but at the same time, provide taxpayers protection against inappropriate tax collection efforts. Tax Clearances The General Assembly constructed these laws to promote If, for any reason, you need a certificate of tax clearance or a fairness, confidentiality, and consistency in application. certificate of no tax due for your account, you may request a The Department of Revenue’s (Department) goals go clearance from the Department and expect the Department to act on the request in a timely and efficient manner. If the beyond honoring your statutory rights. Our primary goal is requested clearance cannot be issued, you have the right to to treat each and every taxpayer fairly, professionally, and know what tax reports and payments are required in order for the courteously. To this end, good public relations is one of clearance to be issued. Tax Clearance Requests should be sent to the job components of every position. We expect our the Department of Revenue, P.O. Box 3666, Jefferson City, MO employees to deal with taxpayers in a polite, respectful 65105-3666. manner, and, at the same time, try to answer questions or resolve any problems as quickly as possible. Compelled to Testify If you are ordered by subpoena by the Department to testify for any reason, you should know that the information obtained from General Rights your testimony cannot be used to criminally prosecute you for violating the same Missouri law. Payment of Only the Least Tax Due You have the right to plan and arrange your finances in such a Legal Representation manner that you will pay the least amount of tax due under the Individuals are not required to have legal representation in law. proceedings before the Administrative Hearing Commission (AHC) (Missouri’s “tax court”). The AHC hears appeals of the Courtesy and Consideration Department’s final decisions and other actions. However, if you You have the right to be treated fairly, with courtesy and desire, you may have your accountant or attorney represent you consideration at all times by employees of the Department. You during audit procedures, or have legal representation at any have the right to know the name or identifying number of the hearing or proceeding involving the Department. You must employee who is assisting you. If you feel you are not receiving execute a written Power of Attorney (Form 2827) if you will not courteous service from a De partment employee, you have the be present. right to speak with the em ploy ee’s supervisor. Fax Communications Privacy and Confidentiality Whenever you are required to send a notice to the Director You have the right to have your personal and financial of Revenue by United States mail, you may substitute the information kept confidential. You can feel secure in knowing written notice with an electronic facsimile transmission, the Department will only disclose tax information to other state commonly known as a fax. The fax shall be construed as and federal agencies as provided by law. adequate notice if otherwise timely sent. A notice being served to the director by fax must be transmitted to fax number (573) 751- Information and Assistance 7150. You have the right to information and assistance in complying with the tax laws. If you need information and Missouri tax laws, you may Audits access the Missouri Statutes at https://revisor.mo.gov/main/Home.aspx. Department audits will be conducted at a reasonable To make sure that Department representatives give accurate and place and time. You will be given reasonable notice of an courteous answers, a second representative sometimes monitors upcoming audit. Before or during the initial interview, the telephone calls. If you need additional information, visit auditor will explain the audit process. The Department’s tax http://www.sos.mo.gov/adrules/csr/csr.asp to view regulations online. auditors are not compensated based upon the dollar amount of their audit assessments or collections. |
Recovery of Legal Expenses Appeal of Administrative Hearing Commission’s Findings If a court or the Administrative Hearing Commission decides Once you have exhausted your appeals through the administrative in your favor in a proceeding versus the Department, you may channels explained above, you may take your appeal to the state apply to the court or commission for recovery from the state of court system. Again, however, you must file your appeal with the reasonable legal fees you incurred. How ever, you are entitled to appropriate state court within 30 days of the Final Determination by this recovery of fees only if the court or commission determines the Administrative Hearing Commission. the position of the Department was vexatious or not substantially justified. Statute of Limitations on Deficiencies You will not be sent an Assessment of Unpaid Tax for additional Erroneously Filed Liens payment of income taxes more than three years after the date If the Department erroneously files a lien against your property, you filed the return or the due date, whichever is later. However, you may request that the Department release the lien, request there are three exceptions to this general rule: 1) If you fail to expungement of the lien from the county recorder’s records, amend your Missouri return and pay any additional tax due, plus and notify any creditors who were affected by the Department’s applicable interest within 90 days after a federal adjustment, the actions. Department can bill you later than three years after the original return was filed; 2) If you omit more than 25 percent of your Missouri adjusted gross income, the Department can take up to six Income Tax years to bill you for the additional tax, interest, or additions to tax; Abatement of Erroneous Tax 3) If you fail to file a return or file a fraudulent return, there is no You may petition the Department to abate any tax due that time limitation for the Department to bill you for the tax, interest, was erroneously or illegally assessed. Individual income tax and additions to tax. petitions must be submitted in writing and mailed to: Missouri Department of Revenue, P.O. Box 385, Jefferson City, Refunds MO 65105-0385. Corporation income tax petitions must be Refund Claims submitted in writing and mailed to: Missouri Department of The Department has the duty to refund any overpayment of Revenue, P.O. Box 3365, Jefferson City, MO 65105-3365. income tax due. If you believe you are due a refund, you may file an amended return and request a refund, provided you Extension of Time file the amended return within three years of the filing of the If, for good cause, you need additional time to file your Missouri original return or within two years of the date the tax was paid income tax return, you may file an extension (Form MO-60, or within one year and 90 days from the Final Determination Application for Extension of Time to File for individual income by the Internal Revenue Service. Upon receipt of a request for tax or Form MO-7004, Application for Extension of Time to refund, the Department will review the return and notify you of its File for corporate income) of up to six months. Additionally, if decision or findings. you have been granted an extension of time to file your federal income tax return by the IRS, you also receive an equal extension Protest of Denied Claim of time to file your Missouri return. In all cases, however, the If your claim for a refund is denied, you may dispute the denial extension of time to file does not extend the time to pay. You by filing an official protest with the Department. However, will be responsible for paying any additions to tax for failure to you must file the protest within 60 days of the denial. At that pay and interest accrued during the period. time, the Department will reconsider the claim, make a Final Determination and notify you of its findings and the basis of the Deficiencies decision. Reason for Underpayment If you are sent a billing (Notice of Adjustment) by the Depart ment Appeal of the Department’s Decision requesting either an initial payment or an additional payment for If you are still not satisfied with the Department’s decision, you may income taxes, you have a right to know why the Department has seek a review of your case by the Administrative Hearing Commission determined you owe the amount billed. (AHC), which is not part of the Department However, you must file your appeal with the AHC within 30 days of the date you were sent Protest of Deficiency the Final Determination by the Department. If you do not respond to the Notice of Adjustment, you will be issued an Assessment of Unpaid Tax by certified mail. You may Appeal of Administrative Hearing Commission’s Findings dispute the amount assessed you in an Assessment of Unpaid Once you have exhausted your appeals through the administrative Tax by filing an official protest with the Department within 60 channels explained above, you may take your appeal to the state days (150 days if outside the U.S.) of the date you were sent the court system. Again, you must file your appeal within 30 days of the notice. If you dispute the amount assessed, the Department will Final Determination by the Ad min is tra tive Hearing Commission. reconsider the proposed deficiency, and render a Final Interest on Overpayments Determination notifying you of the findings of fact and the basis of You will receive interest from the Department on any the Final Determination. Your protest may also include a request overpayment of the individual income tax due for a filing for an informal hearing. period if the Department does not refund to you the amount Appeal of the Department’s Decision overpaid within 45 days of the date you file your return. You If you are still not satisfied with the Department’s decision, you may will receive interest on any overpayment of corporation income seek a review of your case by the Administrative Hearing Commission tax due for a filing period if the Department does not refund to (AHC), which is not part of the Department. However, you must file you the amount overpaid within 120 days of the date you file your appeal with the AHC within 30 days of the date you were sent your return, the original due date, or the extended due date, the Final Determination by the Department. whichever is later. 2 |
Informal Review Sales & Use Tax You may request the Director of Revenue conduct an Prompt Issuance of Sales Tax License informal review of the additional assessment. You must request If you are required by law to have a sales tax license, you will be this informal review within 60 days from the date you were sent issued that license within ten working days of the time you submit the assessment. A request for an informal review does not extend a correctly completed application, bond, and pay any past due tax, or affect the 60 days within which you may file an appeal with penalty, interest, or additions to tax you may owe. the Administrative Hearing Commission. Operating Without a Sales Tax License Appeal of Administrative Hearing Commission’s Findings If you are a seller making retail sales without a sales tax license, Finally, once you have exhausted your appeals through the you should know you are committing a misdemeanor and you administrative process explained above, you may take your could be subject to a penalty of $500 for the first day and $100 appeal to the state court system. Again, you must file your appeal per day thereafter up to a maximum of $10,000. within 60 days of the decision by the Administrative Hearing Commission. Release of Bonds If you have shown satisfactory tax compliance for one year, you Interest on Protest Payments may request to have your original sales tax bond released or If a court or the Administrative Hearing Commission decides refunded to you. in your favor in a proceeding versus the Department, you may recover from the Department all sales or use tax payments made Extension of Time under protest. You will receive interest from the Department on If, for good cause, you need additional time to pay sales tax the protest payments. owed, you may request an extension of up to 60 days to make payment. However, you will be responsible for paying any Collection Procedure interest accrued during the period. Correction of Returns Administrative Dissolution of Corporate Charter You should correct any accidental errors or omissions If a corporation fails to file its annual registration reports; fails discovered in a sales tax return. Many errors may be corrected on to file or pay its annual corporate income or franchise tax; an amended return. You will, however, be subject to interest and fails to pay any final assessment of employer withholding or additions to tax if an error resulted in an underpayment. sales and use taxes; acquires its franchise through fraud; has continued to exceed or abuse the authority granted to it by law Refund Claims or has continued to violate any section(s) of the criminal code of If you believe the Department owes you a refund for the State of Missouri after written demand to discontinue, it shall overpayment of sales or use tax, you may file a claim for refund. have its corporate rights and privileges forfeited. However, you must file the claim within ten years of the date of the original return or the date paid, whichever is later. Upon Liability of Responsible Parties for Corporate Debts receipt of a claim for refund, the Department will consider the Liability for sales, use, and employer withholding tax claim and notify you of its decision or findings. delinquencies may be assessed against responsible corporate officers and employees of a corporation, whether the corporation Statute of Limitations on Additional Assessments is in good standing or has been dissolved. This assessment of In general, you will not be sent a notice of additional assessment the responsible parties is imposed if the sales, use, or employer of sales or use tax more than three years after the date you filed withholding tax assessment against the corporation is final. the return or the due date, whichever is later. If, however, you did not file a return at all, or you filed a fraudulent return, you Offer in Compromise may be sent a notice of additional assessment at any time. If you do not have sufficient funds, assets or means available to pay certified delinquent taxes (individual income, corporate Petition for Reassessment income or franchise, employer withholding and sales or use taxes) You may dispute any additional amount of sales or use tax you may request an Offer in Compromise (OIC) by submitting a assessed by petitioning the Department for a reassessment. letter to the Department. The offer must include a proposal to However, you have a 60 day time limit to appeal the assessment pay a sum of money. Missouri law provides three reasons as a to the Administrative Hearing Commission (see below), and your basis for an OIC: doubt as to collectibility, doubt as to liability, petition to the Department for reassessment does not extend or to promote effective tax administration. Further information, this time limit. Upon receipt of a petition for reassessment, the including Form MO-656 Missouri Offer in Compromise Form, may Department will reconsider the additional assessment, make a be obtained at: dor.mo.gov/forms/MO-656.pdf. determination, and notify you of its decision. Income Tax Collection Appeal of the Department’s Decision Listed below are the civil collection procedures for individual If you are not satisfied with the Department’s additional income, corporation income and employer withholding tax assessment, you may seek a review of your case by the deficiencies. The Notice of Adjustment is the first notification of a Administrative Hearing Commission (AHC), which is not part deficiency. You have 60 days from the date of the second notice, of the Department. You must file your request for review with called the Assessment of Unpaid Tax, to request a redetermination the AHC within 60 days of the date you were sent the notice of by the Department. If you do not request a redetermination within additional assessment by the Department. Your request for review the 60 day period, the assessment becomes final. You may arrange may be sent to Administrative Hearing Commission, PO Box to pay the deficiency at any stage of the collection process. 1557, Jefferson City, MO 65102-1557. 3 |
(Some delinquencies may be referred to a professional collection Tax, to request a reassessment or appeal the assessment to the agency. Missouri statutes also provide for a 100 percent penalty Administrative Hearing Commission. If you do not appeal or (for employers) and criminal prosecution of willful attempts to request a reassessment within the 60 day period, the assessment evade or defeat the income tax.) becomes final. You may, however, pay the assessment at any stage of the collection process. Sales and Use Tax Collection Listed below are the civil collection procedures for sales and use (Some delinquencies may be referred to a professional tax assessments. The Balance Due Notice or Non Filer Notice collection agency. Missouri statutes also provide for a 100 is the first notification of a deficiency. You have 60 days from percent civil penalty and criminal prosecution of willful attempts the date of the second notice, called the Assessment of Unpaid to evade or defeat state sales or use tax.) Business Tax Notices Individual Income Tax and Corporate Tax Notices Balance Due Notice or Non Filer Notice Balance Due Notice, Adjustment Notice-Underpaid, or Non Filer Notice Assessment of Unpaid Tax Assessment of Unpaid Tax 10 Day Demand of Notice 10 Day Demand Notice Notice of Intent to Offset Notice of Intent to Offset Administrative Judgement or Lien Administrative Judgement or Lien Garnishment Garnishment Referral to Prosecuting Attorney or Collection Agency Revocation of Sales Tax License Bond Forfeited Referral to Collection Agency Taxpayer Services Department of Revenue Delinquent Taxes: Harry S Truman State Office Building (573) 751-7200 301 W. High St., P.O. Box 854 Field Compliance: Jefferson City, MO 65105-0854 (573) 751-3736 Taxation Division: Individual Income Tax: (573) 751-3505 Sales or Use Tax: (573) 751-2836 Miscellaneous Business Taxes: (573) 751-2326 Corporation Income Tax: (573) 751-4541 Motor Fuel: (573) 751-2611 Registration: (573) 751-5860 Employer Withholding Tax: (573) 522-0967 Individuals with speech or hearing impairments may reach a voice user through the Dual Party Relay Service. TTY (800) 735-2966. Form 3097 (Revised 06-2021) 4 |