PDF document
- 1 -
                                                                   R-20161

The mission of the Louisiana Department of Revenue (LDR) 
is to fairly and efficiently collect state tax revenues to fund 
                                                                   Table of Contents
public services and regulate the sale of alcoholic beverages, 
tobacco, and charitable gaming within Louisiana. LDR has a         Taxpayer’s Bill of Rights ..............................2
responsibility to provide taxpayers with a reasonable opportunity  Authority to Examine Records .....................3
to disagree with a tax assessment and to satisfactorily resolve    Rights of a Taxpayer Under Examination ....3
that disagreement.
                                                                   Retention of Records by Taxpayers .............3
This pamphlet provides information to apprise taxpayers  of        The Tax Audit Process .................................3
their legal rights when audited by the Department of Revenue. 
                                                                   How a Return Is Selected for Audit..............4
Explained in this brochure are the procedures followed by the 
Department when a tax return is filed, selected for audit, and     Audit Procedures .........................................4
examined. The audit procedures followed by the Department are      The Review Process ....................................5
the same for all taxes, for individuals and businesses alike. 
                                                                   Board of Tax Appeals ..................................6
LDR assists taxpayers to develop a more thorough knowledge of the  LDR Directory ..............................................6
steps taken in processing and reviewing returns, so that taxpayers 
                                                                   LDR Regional/District Offices .......................6
will understand inquiries and notices from the Department.



- 2 -
Taxpayer’s Bill of Rights

Louisiana Revised Statute 47:15 assures state taxpayers:

1.   The right to be treated fairly, courteously,          12. The right to request any assessment of taxes due, 
and with respect.                                          including penalty and interest, be reviewed at the 
                                                           management level of the Department of Revenue in 
2.   The right to have all tax forms, instructions, and 
                                                           accordance with R.S. 47:1563.
information written in plain English.
                                                           13.  The right to represent themselves or to authorize another 
3.   The right to prompt and accurate answers to 
                                                           person to represent or accompany them in person when 
questions in accordance with Department of 
                                                           communicating with the Department of Revenue.
Revenue Policy and Procedure Memo randum 
Administrative No. 10.14.                                  14.  The right to a hearing in order to dispute an 
                                                           assessment of taxes, interest, and penalties by filing an 
4.   The right to ask for and receive assistance in 
                                                           appeal with the Board of Tax Appeals in accordance 
complying with the tax laws, rules, and regulations 
                                                           with R.S. 47:1414, 1431, and 1481. A taxpayer shall 
of Louisiana.
                                                           not be required to pay the disputed tax, interest, and 
5.   The right to strict confidentiality of tax records in penalties in order to exercise this right.
accordance with R.S. 47:1508.
                                                           15. The right to a formal hearing in order to contest 
6.   The right to review and receive a copy of tax records the assessment of taxes, interest, and penalties by 
in accordance with R.S. 47:1508(B)(1) and R.S.             filing suit with an appropriate state district court. An 
44:31 et seq.                                              assessment must be paid in full under protest in order 
                                                           to exercise this right in accordance with R.S. 47:1576.
7.  The right to be free from harassment in audits and 
collection activities.                                     16. The right to ask the Department of Revenue to 
                                                           consider accepting an installment payment agreement 
8.   The right to be served by employees who are not       for taxes, interest, and penalties due. If a taxpayer 
paid or promoted based on the amount of tax dollars        qualifies for an installment agreement, no further 
billed or collected.                                       collection action will be taken as long as the taxpayer 
                                                           complies with the installment payment agreement.
9.   The right to receive a refund, in some cases with 
interest, for any taxes overpaid so long as the refund     17  The right to a prompt release of a lien upon 
claim is filed in accordance with Article VII, Section     payment of all taxes, penalties, interest, and filing 
16 of the Constitution of Louisiana and the laws of        fees due in accordance with R.S. 47:1578.
the state, including R.S. 47:1621(A); R.S. 47:1623; 
R.S. 47:2451; and R.S. 47:1580.                            18.  The right to have all other collection methods exhausted 
                                                           before assets are seized, unless the Department of 
10. The right to be notified before records are audited,   Revenue determines the taxpayer is likely to remove the 
and to receive information about the estimated time,       assets from the jurisdiction of the state.
scope, and extent of the audit, unless the Department 
of Revenue determines the taxpayer is likely to            19. The right to a public hearing on all proposed 
remove the assets from the jurisdiction of the state.      Department of Revenue administrative regulations 
                                                           adopted under the Louisiana Administrative 
11. The right to request a meeting to discuss an           Procedure Act, R.S. 49:950 et seq.
auditor’s proposed assessment of tax due if a 
taxpayer does not agree with the auditor’s findings in     20. The right to complain and be heard.
accordance with R.S. 47:1563.

LOUISIANA DEPARTMENT OF REVENUE  RIGHTS OF THE TAXPAYER                                                             2



- 3 -
                                                            administered by the Department shall be maintained 
Authority to                                                by the taxpayer until the tax prescribes. These records 
                                                            should clearly support any and all items claimed on 
Examine Records                                             the return.

                                                            Other provisions within the tax laws impose fines 
Louisiana Revised Statute 47:1542 authorizes the Secretary 
                                                            or imprisonment for failure to keep proper records. 
of Revenue, or any authorized assistant, to examine or 
                                                            The auditor or their supervisor will cooperate in 
investigate the place of business and any records of a 
                                                            answering any questions a taxpayer may have about 
taxpayer to determine tax liability. The auditor and their 
                                                            these requirements.
supervisors are authorized assistants to the Secretary of 
Revenue. Any information provided by a taxpayer is strictly 
confidential (R.S. 47:1508). Public disclosure of such 
information could subject the Department and the auditor 
                                                            The Tax Audit Process
to civil proceedings, fines, and/or incarceration.

                                                            Pre-Audit

                                                            As tax returns are received at the Department, they are 
Rights of a Taxpayer 
                                                            sorted, dated, assigned a control number, and sent to a 
                                                            pre-audit unit. This unit performs a preliminary review 
Under Examination
                                                            of a return to see if it is free of obvious math errors, has 
                                                            been properly completed, and contains all necessary 
  › Fair and courteous treatment                            information. If the return passes the pre-audit procedure, 
  › Strict confidentiality of tax records within the        the information is entered and stored in secure computer 
provisions of the law                                       memory. If the preliminary review uncovers an error on 
                                                            the return, or the omission of essential information, a letter 
  › Reasonably convenient examination of the return         requesting the information, a billing notice for additional 
or records                                                  taxes plus interest, or a refund check will be issued.

  › To retain legal or accounting representation when the 
                                                            Audit
return or records are examined
                                                            A tax return may be selected for audit. An audit may 
  › Knowledge of the reasons for any proposed change 
                                                            include a thorough review of items claimed on the 
to the tax liability and a detailed explanation of 
                                                            return. It may also include an on-site reconciliation 
anything not understood
                                                            of the business’s books and records as compared to 
  › Written notice detailing any adjustments made           information entered on the tax return. A Department 
to the tax return and a statement of any balance            auditor may review the return and determine the correct 
due or additional refund developed                          tax liability. The auditor’s calculations may be the same 
                                                            as those on the return. If not, the taxpayer may receive 
                                                            a refund or a bill for additional tax plus interest. 

Retention of Records                                        Notice of Proposed Assessment (30-Day Letter)

                                                            If the auditor determines that more tax is due, a notice 
By Taxpayers                                                of proposed assessment (30-day letter) will be issued to 
                                                            the taxpayer. The 30-day letter notifies the taxpayer that 
Louisiana Revised Statute 47:1542.1 requires that           the Department plans to assess additional tax, plus any 
any document or record necessary to support any tax         accrued interest and penalties. The taxpayer is allowed 

LOUISIANA DEPARTMENT OF REVENUE  RIGHTS OF THE TAXPAYER                                                                  3



- 4 -
30 days from the date of the proposed assessment to: 
pay the additional tax, interest, and applicable penalties; Audit Procedures
protest the tax deficiency; or request an extension of 
time to reply to the proposed assessment.                   Once a return is selected for audit, it is assigned to 
                                                            an auditor who will be responsible for performing 
Formal Assessment (60-Day Letter)                           the examination. The taxpayer will be contacted in 
                                                            advance by telephone, letter, or e-mail and informed 
If the taxpayer fails to protest the proposed notice of 
                                                            of the taxes and the accounting periods to be audited. 
assessment within the time prescribed, the Department 
                                                            The records required to conduct the examination are 
may issue a formal assessment (60-day letter). A formal 
                                                            therein discussed, and an audit date is set during this 
assessment requires the taxpayer to pursue further 
                                                            conversation. A letter is sent to confirm the records 
appeal by applying to the Board of Tax Appeals within 
                                                            needed and the date of the audit. The amount of time the 
60 days of the formal assessment date. However, the 
                                                            auditor will spend at the taxpayer’s location to perform 
taxpayer may choose to pay the formal assessment 
                                                            the examination will depend on the tax issues involved, 
under protest and file suit within 30 days for recovery of 
                                                            the amount of records involved, the size and complexity 
the payment. The Department may choose not to issue a 
                                                            of the taxpayer’s operation, and the level of cooperation 
formal assessment and may instead file suit, bypassing 
                                                            and assistance provided the auditor by the taxpayer.
the Board of Tax Appeals.
                                                            When the auditor arrives at the taxpayer’s office, a pre-audit 
Board of Tax Appeals                                        conference is conducted. During the pre-audit conference, 
                                                            the auditor will ask questions about the business activities 
The Board of Tax Appeals is a formal, legal body,           of the taxpayer, the types of records maintained, and how 
independent of the Department of Revenue, and               the tax return is prepared. The answers to these questions 
authorized to decide tax issues between the                 are designed to assist the auditor understand the nature 
Department and taxpayers. Rulings of the Board of           of the taxpayer’s business and the accounting system 
Tax Appeals may be appealed by either party to the          employed by the taxpayer. From this information, the 
appropriate Louisiana District Court.                       auditor will determine the best way to conduct the audit.  

                                                            A taxpayer is encouraged to ask any questions about the 
                                                            audit procedures to be used. 

How a Return Is                                             During the course of the audit, the auditor will inform 
                                                            the taxpayer of problems encountered and areas where 
Selected for Audit                                          taxable issues may be involved. When the initial 
                                                            field work is completed, the auditor will present the 
The Department employs many methods for selecting           taxpayer with a copy of the preliminary audit schedules 
returns for audit. A return may be selected at random,      and explain any proposed adjustments in detail. 
or because of an unusual item reported. A return may be 
chosen for audit as a result of discrepancies discovered    Unless a prescriptive period (statute of limitations) 
through computer comparisons of state and federal           does not allow for a review period, the taxpayer will 
returns, or as a result of an examination of a federal      be allowed a reasonable time to review the audit 
return by the Internal Revenue Service. A taxpayer may      schedules and discuss the findings with the auditor 
be selected for audit as a result of an audit of another    before the audit is submitted to the Field Audit Services 
company with whom a taxpayer conducts business, or          Division of the Louisiana Department of Revenue. 
by a computer-generated program designed to identify        During this time, the taxpayer will have opportunity 
and select taxpayers who may owe substantial amounts        to discuss the findings with the auditor and present 
of additional taxes.                                        additional facts and documentation to substantiate 
                                                            proposed treatment of items included in the audit. The 
                                                            taxpayer and the auditor will try to resolve all issues 

LOUISIANA DEPARTMENT OF REVENUE  RIGHTS OF THE TAXPAYER                                                                  4



- 5 -
at that time. If the taxpayer is in agreement with part      additional taxes are due, the cost of the examination 
or all of the audit findings, the auditor will inform        performed may be charged to the taxpayer. All audits 
the taxpayer of the Department’s refund procedures,          are then forwarded to the Field Audit Services Division 
or methods for making payments for taxes owed. If            for further review, billing or refunding.

The Review Process

An audit reviewer will examine the audit report. If the      assessment in accordance with La. R.S. 47:1564, as an 
audit reviewer agrees with the auditor’s findings and        aggrieved party, you also have the right to appeal to the 
additional taxes are owed, a notice of proposed assessment   Louisiana Board of Tax Appeals.   
(30-day letter) will be mailed to the last known address 
                                                             If a taxpayer does not respond to this notice within 30 
of the taxpayer. This notice will indicate the Department’s 
                                                             days, the Department may send a second notice (formal 
file number, the accounting periods audited, and the tax, 
                                                             assessment) by registered or certified mail to the last 
penalties, and interest due. A telephone number and the 
                                                             known address of the taxpayer. This notice is a formal 
audit reviewer’s name will be included on this form to 
                                                             bill, and the taxpayer has 60 days to pay or appeal 
allow the taxpayer the opportunity to speak directly with 
                                                             the formal assessment to the Board of Tax Appeals; 
the audit reviewer about the audit. 
                                                             otherwise, the assessment becomes legally due and 
If the taxpayer disagrees with the audit findings, a written subject to immediate collection. The Department may 
protest may be filed with the Audit Protest Bureau. Please   choose not to issue a formal assessment and may file 
visit www.revenue.louisiana.gov/auditprotest for more        suit, bypassing the Board of Tax Appeals.
information about the Audit Protest Bureau.
                                                             Instead of filing an appeal with the Board of Tax Appeals, 
The taxpayer’s protest letter should contain a brief and     a taxpayer may pay the bill under protest within 60 
concise factual statement for each disputed issue, as        days. When payments are made under protest, they are 
well as a statement of the law or authority on which         held in escrow pending resolution through litigation. 
the taxpayer relies. When the protest is received, an        The taxpayer has 30 days to file suit for recovery of the 
audit protest officer is assigned to review the protest.     payment. If the taxpayer files suit, the payment remains 
The audit protest officer notifies the appropriate           in escrow until a decision is rendered on the case. Should 
Department division and requests a response. After the       the taxpayer win the suit, the payment is returned to the 
Department’s response is received, a status conference is    taxpayer with interest accrued from the date the payment 
scheduled with the taxpayer and/or their representative      was received by the Department until the date of refund. 
and the appropriate Division within the Department.          If the taxpayer does not file suit within the 30-day period, 
After reviewing the information presented, the protest       the money is removed from escrow and added to the 
officer will take the matter under advisement, render a      general fund of the State.
decision, and notify both parties.
                                                             When paying taxes under protest, the taxpayer should 
If the Audit Protest Bureau agrees with the taxpayer, the    inform the Department in writing of his intent to file 
appropriate Division will be directed to adjust the audit    suit within 30 days. Any document sent with a payment 
findings in accordance with the decision. Should the         under protest should have “payment under protest” 
Audit Protest Bureau agree with the Division, the audit      boldly printed on it. Checks, money orders, etc., used 
findings will proceed to the next step.                      to pay the tax should also clearly state the taxpayer’s 
                                                             intentions. Payments can be made online using the 
At any time during this process, the taxpayer may pay 
                                                             Department’s web site www.revenue.lousiana.gov. 
the disputed tax, interest and penalties under protest 
and file suit within thirty days in accordance with          If a refund of taxes is indicated by the audit, the reviewer 
La. R.S. 47:1576. Should the Department issue a formal       will process the refund and interest due.

LOUISIANA DEPARTMENT OF REVENUE     RIGHTS OF THE TAXPAYER                                                             5



- 6 -
Board of Tax Appeals                                      LDR Directory

The Board of Tax Appeals hears and decides, at            Baton Rouge (Main Office)
minimum expense, tax disputes between taxpayers and       617 North Third Street | P. O. Box 201
the Department. It is an independent agency comprised     Baton Rouge, LA 70821-0201
of three members appointed by the Governor. The           Collection  ............................................. (225) 219-2244
Board will notify the taxpayer and the Department of its 
                                                          Field Audit Services  ............................. (225) 219-2720
decision. If neither the taxpayer nor the Department is 
                                                          Legal  .................................................... (225) 219-2080
satisfied with the decision, it may be appealed by either 
party to the appropriate Louisiana District Court.        Office Audit  .......................................... (225) 219-2270
                                                          Tax Forms  ............................................ (225) 219-2113
                                                          Taxpayer Services 
Location:         5615 Corporate Boulevard                General Information ............................. (225) 219-7462 
                                                          Individual Income ................................ (225) 219-0102 
                  Suite 600B
                                                          Corporation Income .............................. (225) 219-7462
                  Baton Rouge, LA 70808                   Inheritance/Gift Taxes .......................... (225) 219-0102
                                                          Sales Tax............................................. (225) 219-7462
Telephone:       (225) 922-0172                           Severance/Excise Taxes ......................... (225) 219-7656 
                                                          TDD Number ......................................... (225) 219-2114

LDR Regional/District Offices

*Alexandria Regional Office *Lake Charles Regional Office *Shreveport Regional Office  Dallas District
Room B-100                  Suite 1550                    Room 630                     Suite 315
900 Murray Street           One Lakeshore Drive           1525 Fairfield Avenue        4100 Spring Valley Road
Alexandria, LA  71301-7643  Lake Charles, LA  70629-0001  Shreveport, LA  71101-4371   Dallas, TX 75244-3800
(318) 487-5333              (337) 491-2504                (318) 676-7505               (972) 701-9682

*Lafayette Regional Office  *Monroe Regional Office       *New Orleans Regional Office Houston District
Brandywine III, Suite 150   Room 105                      Suite 800                    Suite 325
825 Kaliste Saloom Road     122 St. John Street           1450 Poydras Street          5177 Richmond Avenue
Lafayette, LA  70508-4237   Monroe, LA 71201-7374         New Orleans, LA  70112-0800  Houston, TX 77056-6704
(337) 262-5455              (318) 362-3151                (504) 568-5233               (713) 629-8335

                                *Taxpayer assistance available by appointment only.






PDF file checksum: 975262576

(Plugin #1/9.12/13.0)