R-20161 The mission of the Louisiana Department of Revenue (LDR) is to fairly and efficiently collect state tax revenues to fund Table of Contents public services and regulate the sale of alcoholic beverages, tobacco, and charitable gaming within Louisiana. LDR has a Taxpayer’s Bill of Rights ..............................2 responsibility to provide taxpayers with a reasonable opportunity Authority to Examine Records .....................3 to disagree with a tax assessment and to satisfactorily resolve Rights of a Taxpayer Under Examination ....3 that disagreement. Retention of Records by Taxpayers .............3 This pamphlet provides information to apprise taxpayers of The Tax Audit Process .................................3 their legal rights when audited by the Department of Revenue. How a Return Is Selected for Audit..............4 Explained in this brochure are the procedures followed by the Department when a tax return is filed, selected for audit, and Audit Procedures .........................................4 examined. The audit procedures followed by the Department are The Review Process ....................................5 the same for all taxes, for individuals and businesses alike. Board of Tax Appeals ..................................6 LDR assists taxpayers to develop a more thorough knowledge of the LDR Directory ..............................................6 steps taken in processing and reviewing returns, so that taxpayers LDR Regional/District Offices .......................6 will understand inquiries and notices from the Department. |
Taxpayer’s Bill of Rights Louisiana Revised Statute 47:15 assures state taxpayers: 1. The right to be treated fairly, courteously, 12. The right to request any assessment of taxes due, and with respect. including penalty and interest, be reviewed at the management level of the Department of Revenue in 2. The right to have all tax forms, instructions, and accordance with R.S. 47:1563. information written in plain English. 13. The right to represent themselves or to authorize another 3. The right to prompt and accurate answers to person to represent or accompany them in person when questions in accordance with Department of communicating with the Department of Revenue. Revenue Policy and Procedure Memo randum Administrative No. 10.14. 14. The right to a hearing in order to dispute an assessment of taxes, interest, and penalties by filing an 4. The right to ask for and receive assistance in appeal with the Board of Tax Appeals in accordance complying with the tax laws, rules, and regulations with R.S. 47:1414, 1431, and 1481. A taxpayer shall of Louisiana. not be required to pay the disputed tax, interest, and 5. The right to strict confidentiality of tax records in penalties in order to exercise this right. accordance with R.S. 47:1508. 15. The right to a formal hearing in order to contest 6. The right to review and receive a copy of tax records the assessment of taxes, interest, and penalties by in accordance with R.S. 47:1508(B)(1) and R.S. filing suit with an appropriate state district court. An 44:31 et seq. assessment must be paid in full under protest in order to exercise this right in accordance with R.S. 47:1576. 7. The right to be free from harassment in audits and collection activities. 16. The right to ask the Department of Revenue to consider accepting an installment payment agreement 8. The right to be served by employees who are not for taxes, interest, and penalties due. If a taxpayer paid or promoted based on the amount of tax dollars qualifies for an installment agreement, no further billed or collected. collection action will be taken as long as the taxpayer complies with the installment payment agreement. 9. The right to receive a refund, in some cases with interest, for any taxes overpaid so long as the refund 17 The right to a prompt release of a lien upon claim is filed in accordance with Article VII, Section payment of all taxes, penalties, interest, and filing 16 of the Constitution of Louisiana and the laws of fees due in accordance with R.S. 47:1578. the state, including R.S. 47:1621(A); R.S. 47:1623; R.S. 47:2451; and R.S. 47:1580. 18. The right to have all other collection methods exhausted before assets are seized, unless the Department of 10. The right to be notified before records are audited, Revenue determines the taxpayer is likely to remove the and to receive information about the estimated time, assets from the jurisdiction of the state. scope, and extent of the audit, unless the Department of Revenue determines the taxpayer is likely to 19. The right to a public hearing on all proposed remove the assets from the jurisdiction of the state. Department of Revenue administrative regulations adopted under the Louisiana Administrative 11. The right to request a meeting to discuss an Procedure Act, R.S. 49:950 et seq. auditor’s proposed assessment of tax due if a taxpayer does not agree with the auditor’s findings in 20. The right to complain and be heard. accordance with R.S. 47:1563. LOUISIANA DEPARTMENT OF REVENUE RIGHTS OF THE TAXPAYER 2 |
administered by the Department shall be maintained Authority to by the taxpayer until the tax prescribes. These records should clearly support any and all items claimed on Examine Records the return. Other provisions within the tax laws impose fines Louisiana Revised Statute 47:1542 authorizes the Secretary or imprisonment for failure to keep proper records. of Revenue, or any authorized assistant, to examine or The auditor or their supervisor will cooperate in investigate the place of business and any records of a answering any questions a taxpayer may have about taxpayer to determine tax liability. The auditor and their these requirements. supervisors are authorized assistants to the Secretary of Revenue. Any information provided by a taxpayer is strictly confidential (R.S. 47:1508). Public disclosure of such information could subject the Department and the auditor The Tax Audit Process to civil proceedings, fines, and/or incarceration. Pre-Audit As tax returns are received at the Department, they are Rights of a Taxpayer sorted, dated, assigned a control number, and sent to a pre-audit unit. This unit performs a preliminary review Under Examination of a return to see if it is free of obvious math errors, has been properly completed, and contains all necessary › Fair and courteous treatment information. If the return passes the pre-audit procedure, › Strict confidentiality of tax records within the the information is entered and stored in secure computer provisions of the law memory. If the preliminary review uncovers an error on the return, or the omission of essential information, a letter › Reasonably convenient examination of the return requesting the information, a billing notice for additional or records taxes plus interest, or a refund check will be issued. › To retain legal or accounting representation when the Audit return or records are examined A tax return may be selected for audit. An audit may › Knowledge of the reasons for any proposed change include a thorough review of items claimed on the to the tax liability and a detailed explanation of return. It may also include an on-site reconciliation anything not understood of the business’s books and records as compared to › Written notice detailing any adjustments made information entered on the tax return. A Department to the tax return and a statement of any balance auditor may review the return and determine the correct due or additional refund developed tax liability. The auditor’s calculations may be the same as those on the return. If not, the taxpayer may receive a refund or a bill for additional tax plus interest. Retention of Records Notice of Proposed Assessment (30-Day Letter) If the auditor determines that more tax is due, a notice By Taxpayers of proposed assessment (30-day letter) will be issued to the taxpayer. The 30-day letter notifies the taxpayer that Louisiana Revised Statute 47:1542.1 requires that the Department plans to assess additional tax, plus any any document or record necessary to support any tax accrued interest and penalties. The taxpayer is allowed LOUISIANA DEPARTMENT OF REVENUE RIGHTS OF THE TAXPAYER 3 |
30 days from the date of the proposed assessment to: pay the additional tax, interest, and applicable penalties; Audit Procedures protest the tax deficiency; or request an extension of time to reply to the proposed assessment. Once a return is selected for audit, it is assigned to an auditor who will be responsible for performing Formal Assessment (60-Day Letter) the examination. The taxpayer will be contacted in advance by telephone, letter, or e-mail and informed If the taxpayer fails to protest the proposed notice of of the taxes and the accounting periods to be audited. assessment within the time prescribed, the Department The records required to conduct the examination are may issue a formal assessment (60-day letter). A formal therein discussed, and an audit date is set during this assessment requires the taxpayer to pursue further conversation. A letter is sent to confirm the records appeal by applying to the Board of Tax Appeals within needed and the date of the audit. The amount of time the 60 days of the formal assessment date. However, the auditor will spend at the taxpayer’s location to perform taxpayer may choose to pay the formal assessment the examination will depend on the tax issues involved, under protest and file suit within 30 days for recovery of the amount of records involved, the size and complexity the payment. The Department may choose not to issue a of the taxpayer’s operation, and the level of cooperation formal assessment and may instead file suit, bypassing and assistance provided the auditor by the taxpayer. the Board of Tax Appeals. When the auditor arrives at the taxpayer’s office, a pre-audit Board of Tax Appeals conference is conducted. During the pre-audit conference, the auditor will ask questions about the business activities The Board of Tax Appeals is a formal, legal body, of the taxpayer, the types of records maintained, and how independent of the Department of Revenue, and the tax return is prepared. The answers to these questions authorized to decide tax issues between the are designed to assist the auditor understand the nature Department and taxpayers. Rulings of the Board of of the taxpayer’s business and the accounting system Tax Appeals may be appealed by either party to the employed by the taxpayer. From this information, the appropriate Louisiana District Court. auditor will determine the best way to conduct the audit. A taxpayer is encouraged to ask any questions about the audit procedures to be used. How a Return Is During the course of the audit, the auditor will inform the taxpayer of problems encountered and areas where Selected for Audit taxable issues may be involved. When the initial field work is completed, the auditor will present the The Department employs many methods for selecting taxpayer with a copy of the preliminary audit schedules returns for audit. A return may be selected at random, and explain any proposed adjustments in detail. or because of an unusual item reported. A return may be chosen for audit as a result of discrepancies discovered Unless a prescriptive period (statute of limitations) through computer comparisons of state and federal does not allow for a review period, the taxpayer will returns, or as a result of an examination of a federal be allowed a reasonable time to review the audit return by the Internal Revenue Service. A taxpayer may schedules and discuss the findings with the auditor be selected for audit as a result of an audit of another before the audit is submitted to the Field Audit Services company with whom a taxpayer conducts business, or Division of the Louisiana Department of Revenue. by a computer-generated program designed to identify During this time, the taxpayer will have opportunity and select taxpayers who may owe substantial amounts to discuss the findings with the auditor and present of additional taxes. additional facts and documentation to substantiate proposed treatment of items included in the audit. The taxpayer and the auditor will try to resolve all issues LOUISIANA DEPARTMENT OF REVENUE RIGHTS OF THE TAXPAYER 4 |
at that time. If the taxpayer is in agreement with part additional taxes are due, the cost of the examination or all of the audit findings, the auditor will inform performed may be charged to the taxpayer. All audits the taxpayer of the Department’s refund procedures, are then forwarded to the Field Audit Services Division or methods for making payments for taxes owed. If for further review, billing or refunding. The Review Process An audit reviewer will examine the audit report. If the assessment in accordance with La. R.S. 47:1564, as an audit reviewer agrees with the auditor’s findings and aggrieved party, you also have the right to appeal to the additional taxes are owed, a notice of proposed assessment Louisiana Board of Tax Appeals. (30-day letter) will be mailed to the last known address If a taxpayer does not respond to this notice within 30 of the taxpayer. This notice will indicate the Department’s days, the Department may send a second notice (formal file number, the accounting periods audited, and the tax, assessment) by registered or certified mail to the last penalties, and interest due. A telephone number and the known address of the taxpayer. This notice is a formal audit reviewer’s name will be included on this form to bill, and the taxpayer has 60 days to pay or appeal allow the taxpayer the opportunity to speak directly with the formal assessment to the Board of Tax Appeals; the audit reviewer about the audit. otherwise, the assessment becomes legally due and If the taxpayer disagrees with the audit findings, a written subject to immediate collection. The Department may protest may be filed with the Audit Protest Bureau. Please choose not to issue a formal assessment and may file visit www.revenue.louisiana.gov/auditprotest for more suit, bypassing the Board of Tax Appeals. information about the Audit Protest Bureau. Instead of filing an appeal with the Board of Tax Appeals, The taxpayer’s protest letter should contain a brief and a taxpayer may pay the bill under protest within 60 concise factual statement for each disputed issue, as days. When payments are made under protest, they are well as a statement of the law or authority on which held in escrow pending resolution through litigation. the taxpayer relies. When the protest is received, an The taxpayer has 30 days to file suit for recovery of the audit protest officer is assigned to review the protest. payment. If the taxpayer files suit, the payment remains The audit protest officer notifies the appropriate in escrow until a decision is rendered on the case. Should Department division and requests a response. After the the taxpayer win the suit, the payment is returned to the Department’s response is received, a status conference is taxpayer with interest accrued from the date the payment scheduled with the taxpayer and/or their representative was received by the Department until the date of refund. and the appropriate Division within the Department. If the taxpayer does not file suit within the 30-day period, After reviewing the information presented, the protest the money is removed from escrow and added to the officer will take the matter under advisement, render a general fund of the State. decision, and notify both parties. When paying taxes under protest, the taxpayer should If the Audit Protest Bureau agrees with the taxpayer, the inform the Department in writing of his intent to file appropriate Division will be directed to adjust the audit suit within 30 days. Any document sent with a payment findings in accordance with the decision. Should the under protest should have “payment under protest” Audit Protest Bureau agree with the Division, the audit boldly printed on it. Checks, money orders, etc., used findings will proceed to the next step. to pay the tax should also clearly state the taxpayer’s intentions. Payments can be made online using the At any time during this process, the taxpayer may pay Department’s web site www.revenue.lousiana.gov. the disputed tax, interest and penalties under protest and file suit within thirty days in accordance with If a refund of taxes is indicated by the audit, the reviewer La. R.S. 47:1576. Should the Department issue a formal will process the refund and interest due. LOUISIANA DEPARTMENT OF REVENUE RIGHTS OF THE TAXPAYER 5 |
Board of Tax Appeals LDR Directory The Board of Tax Appeals hears and decides, at Baton Rouge (Main Office) minimum expense, tax disputes between taxpayers and 617 North Third Street | P. O. Box 201 the Department. It is an independent agency comprised Baton Rouge, LA 70821-0201 of three members appointed by the Governor. The Collection ............................................. (225) 219-2244 Board will notify the taxpayer and the Department of its Field Audit Services ............................. (225) 219-2720 decision. If neither the taxpayer nor the Department is Legal .................................................... (225) 219-2080 satisfied with the decision, it may be appealed by either party to the appropriate Louisiana District Court. Office Audit .......................................... (225) 219-2270 Tax Forms ............................................ (225) 219-2113 Taxpayer Services Location: 5615 Corporate Boulevard General Information ............................. (225) 219-7462 Individual Income ................................ (225) 219-0102 Suite 600B Corporation Income .............................. (225) 219-7462 Baton Rouge, LA 70808 Inheritance/Gift Taxes .......................... (225) 219-0102 Sales Tax............................................. (225) 219-7462 Telephone: (225) 922-0172 Severance/Excise Taxes ......................... (225) 219-7656 TDD Number ......................................... (225) 219-2114 LDR Regional/District Offices *Alexandria Regional Office *Lake Charles Regional Office *Shreveport Regional Office Dallas District Room B-100 Suite 1550 Room 630 Suite 315 900 Murray Street One Lakeshore Drive 1525 Fairfield Avenue 4100 Spring Valley Road Alexandria, LA 71301-7643 Lake Charles, LA 70629-0001 Shreveport, LA 71101-4371 Dallas, TX 75244-3800 (318) 487-5333 (337) 491-2504 (318) 676-7505 (972) 701-9682 *Lafayette Regional Office *Monroe Regional Office *New Orleans Regional Office Houston District Brandywine III, Suite 150 Room 105 Suite 800 Suite 325 825 Kaliste Saloom Road 122 St. John Street 1450 Poydras Street 5177 Richmond Avenue Lafayette, LA 70508-4237 Monroe, LA 71201-7374 New Orleans, LA 70112-0800 Houston, TX 77056-6704 (337) 262-5455 (318) 362-3151 (504) 568-5233 (713) 629-8335 *Taxpayer assistance available by appointment only. |