Enlarge image | R-20161 (8/17) The mission of the Louisiana Department of Revenue (LDR) is to fairly and efficiently collect state tax revenues to fund public services and regulate the sale of alcoholic beverages, Table of Contents tobacco, and charitable gaming within Louisiana. LDR has a Taxpayer’s Bill of Rights ..............................2 responsibility to provide taxpayers with a reasonable opportunity to disagree with a tax assessment and to satisfactorily resolve Authority to Examine Records .....................3 that disagreement. Rights of a Taxpayer Under Examination ....3 Retention of Records by Taxpayers .............3 This pamphlet provides information to apprise taxpayers of their legal rights when audited by the Department of Revenue. The Tax Audit Process .................................3 Explained in this brochure are the procedures followed by the How a Return Is Selected for Audit..............4 Department when a tax return is filed, selected for audit, and Audit Procedures .........................................4 examined. The audit procedures followed by the Department are the same for all taxes, for individuals and businesses alike. The Review Process ....................................5 Board of Tax Appeals ..................................6 LDR assists taxpayers to develop a more thorough knowledge of the steps taken in processing and reviewing returns, so that taxpayers LDR Contact Info .........................................6 will understand inquiries and notices from the Department. |
Enlarge image | Taxpayer’s Bill of Rights Louisiana Revised Statute 47:15 assures state taxpayers: 1. The right to be treated fairly, courteously, including penalty and interest, be reviewed at the and with respect. management level of the Department of Revenue in accordance with R.S. 47:1563. 2. The right to have all tax forms, instructions, and information written in plain English. 13. The right to represent themselves or to authorize another person to represent or accompany them in person when 3. The right to prompt and accurate answers to communicating with the Department of Revenue. questions in accordance with Department of Revenue Policy and Procedure Memo randum Administrative No. 14. The right to a hearing in order to dispute an assessment 10.14. of taxes, interest, and penalties by filing an appeal with the Board of Tax Appeals as provided by law. A taxpayer 4. The right to ask for and receive assistance in complying shall not be required to pay the disputed tax, interest, and with the tax laws, rules, and regulations of Louisiana. penalties in order to exercise this right. 5. The right to strict confidentiality of tax records in 15. The right to a formal hearing in order to contest the accordance with R.S. 47:1508. assessment of taxes, interest, and penalties by filing suit 6. The right to review and receive a copy of tax records in with an appropriate state district court. An assessment accordance with R.S. 47:1508(B)(1) and R.S. 44:31 et must be paid in full under protest in order to exercise seq. this right in accordance with R.S. 47:1576. 7. The right to be free from harassment in audits and 16. The right to ask the Department of Revenue to consider collection activities. accepting an installment payment agreement plan in accordance with the provisions of R.S. 47:1576.2 and 8. The right to be served by employees who are not paid rules and regulations promulgated in accordance with or promoted based on the amount of tax dollars billed the Administrative Procedure Act, for taxes, interest, and or collected. penalties due. 9. The right to receive a refund, in some cases with If a taxpayer qualifies for an installment agreement, interest, for any taxes overpaid so long as the refund no further collection action will be taken as long as claim is filed in accordance with Article VII, Section the taxpayer complies with the installment payment 16 of the Constitution of Louisiana and the laws of agreement. the state, including R.S. 47:1621(A); R.S. 47:1623; R.S. 47:2451; and R.S. 47:1580. 17 The right to a prompt release of a lien upon payment of all taxes, penalties, interest, and filing fees due in 10. The right to be notified before records are audited, accordance with R.S. 47:1578. and to receive information about the estimated time, scope, and extent of the audit, unless the Department of 18. The right to have all other collection methods exhausted Revenue determines the taxpayer is likely to remove the before assets are seized, unless the Department of Revenue assets from the jurisdiction of the state. determines the taxpayer is likely to remove the assets from the jurisdiction of the state. 11. The right to request a meeting to discuss an auditor’s proposed assessment of tax due if a taxpayer does not 19. The right to a public hearing on all proposed agree with the auditor’s findings in accordance with Department of Revenue administrative regulations R.S. 47:1563. adopted under the Louisiana Administrative Procedure Act, R.S. 49:950 et seq. 12. The right to request any assessment of taxes due, 20. The right to complain and be heard. LOUISIANA DEPARTMENT OF REVENUE RIGHTS OF THE TAXPAYER 2 |
Enlarge image | by the taxpayer until the tax prescribes. These records Authority to should clearly support any and all items claimed on the return. Examine Records Other provisions within the tax laws impose fines or imprisonment for failure to keep proper records. Louisiana Revised Statute 47:1542 authorizes the Secretary The auditor or their supervisor will cooperate in of Revenue, or any authorized assistant, to examine or answering any questions a taxpayer may have about investigate the place of business and any records of a these requirements. taxpayer to determine tax liability. The auditor and their supervisors are authorized assistants to the Secretary of Revenue. Any information provided by a taxpayer is strictly The Tax Audit Process confidential (R.S. 47:1508). Public disclosure of such information could subject the Department and the auditor to civil proceedings, fines, and/or incarceration. Pre-Audit As tax returns are received at the Department, they are evaluated through computer analytics and comparisons Rights of a Taxpayer of records received from third party data sources to assist in identifying obvious errors or questionable reporting. Under Examination Through this computer based evaluation, tax returns may be corrected systematically or stopped for manual review. If these reviews uncover an error on the return or the › Fair and courteous treatment omission of essential information, the tax return will be › Strict confidentiality of tax records within the adjusted. Subsequently, a letter notifying the taxpayer of provisions of the law the adjustment, a letter requesting information, an adjusted refund, or an adjusted billing notice will be issued. › Reasonably convenient examination of the return or records Audit A tax return may be selected for audit. An audit may › To retain legal or accounting representation when the include a thorough review of items claimed on the return or records are examined return. It may also include an on-site reconciliation › Knowledge of the reasons for any proposed change to of the business’s books and records as compared to the tax liability and a detailed explanation of anything information entered on the tax return. A Department not understood auditor may review the return and determine the correct tax liability. The auditor’s calculations may be the same › Written notice detailing any adjustments made to as those on the return. If not, the taxpayer may receive a the tax return and a statement of any balance due refund or a bill for additional tax plus interest. or additional refund developed Notice of Proposed Assessment (30-Day Letter) If the auditor determines that more tax is due, a notice Retention of Records By of proposed assessment (30-day letter) will be issued to the taxpayer. The 30-day letter notifies the taxpayer that Taxpayers the Department plans to assess additional tax, plus any accrued interest and penalties. The taxpayer is allowed 30 days from the date of the proposed assessment to: Louisiana Revised Statute 47:1542.1 requires that pay the additional tax, interest, and applicable penalties; any document or record necessary to support any tax protest the tax deficiency; or request an extension of administered by the Department shall be maintained time to reply to the proposed assessment. LOUISIANA DEPARTMENT OF REVENUE RIGHTS OF THE TAXPAYER 3 |
Enlarge image | Formal Assessment (60-Day Letter) and the accounting periods to be audited. The records If the taxpayer fails to protest the proposed notice of required to conduct the examination are therein discussed, assessment within the time prescribed, the Department and an audit date is set during this conversation. A letter may issue a formal assessment (60-day letter). A formal is sent to confirm the records needed and the date of assessment requires the taxpayer to pursue further the audit. The amount of time the auditor will spend at appeal by applying to the Board of Tax Appeals within the taxpayer’s location to perform the examination will 60 days of the formal assessment date. However, the depend on the tax issues involved, the amount of records taxpayer may choose to pay the formal assessment under involved, the size and complexity of the taxpayer’s protest and file suit within 30 days for recovery of the operation, and the level of cooperation and assistance payment. The Department may choose not to issue a provided the auditor by the taxpayer. formal assessment and may instead file suit, bypassing When the auditor arrives at the taxpayer’s office, a pre-audit the Board of Tax Appeals. conference is conducted. During the pre-audit conference, the auditor will ask questions about the business activities of Board of Tax Appeals the taxpayer, the types of records maintained, and how the The Board of Tax Appeals is a formal, legal body, tax return is prepared. The answers to these questions are independent of the Department of Revenue, and designed to assist the auditor understand the nature of the authorized to decide tax issues between the taxpayer’s business and the accounting system employed Department and taxpayers. Rulings of the Board of by the taxpayer. From this information, the auditor will Tax Appeals may be appealed by either party to the determine the best way to conduct the audit. appropriate Louisiana District Court. A taxpayer is encouraged to ask any questions about the audit procedures to be used. Also, the taxpayer is encouraged to make any audit payment amount at any How a Return Is time during the audit process or review process for taxes Selected for Audit he/she believes and/or agrees is due in order to stop interest from accruing. The Department employs many methods for selecting During the course of the audit, the auditor will inform returns for audit. A return may be selected at random, the taxpayer of problems encountered and areas where or because of an unusual item reported. A return may be taxable issues may be involved. When the initial field chosen for audit as a result of discrepancies discovered work is completed, the auditor will present the taxpayer through computer comparisons of state and federal with a copy of the preliminary audit schedules and returns, or as a result of an examination of a federal explain any proposed adjustments in detail. return by the Internal Revenue Service. A taxpayer may be selected for audit as a result of an audit of another Unless a prescriptive period (statute of limitations) company with whom a taxpayer conducts business, or does not allow for a review period, the taxpayer will be by a computer-generated program designed to identify allowed a reasonable time to review the audit schedules and select taxpayers who may owe substantial amounts and discuss the findings with the auditor before the of additional taxes. audit is submitted to the Audit Review and Appeals Division of the Louisiana Department of Revenue. During this time, the taxpayer will have the opportunity to discuss the findings with the auditor and present Audit Procedures additional facts and documentation to substantiate proposed treatment of items included in the audit. The Once a return is selected for audit, it is assigned to taxpayer and the auditor will try to resolve all issues an auditor who will be responsible for performing the at that time. If the taxpayer is in agreement with part examination. The taxpayer will be contacted in advance or all of the audit findings, the auditor will inform by telephone, letter, or e-mail and informed of the taxes the taxpayer of the Department’s refund procedures, LOUISIANA DEPARTMENT OF REVENUE RIGHTS OF THE TAXPAYER 4 |
Enlarge image | or methods for making payments for taxes owed. If are then forwarded to the Audit Review and Appeals additional taxes are due, the cost of the examination Division for further review, billing and/or refunding. performed may be charged to the taxpayer. All audits The Review Process An audit reviewer will examine the audit report. If the audit subject to immediate collection. The Department may reviewer agrees with the auditor’s findings and additional choose not to issue a formal assessment and may file taxes are owed, a notice of proposed assessment (30-day suit, bypassing the Board of Tax Appeals. letter) will be mailed to the last known address of the Instead of filing an appeal with the Board of Tax Appeals, taxpayer in accordance with R.S. 47:1564. This notice will a taxpayer may pay the bill under protest within 60 days indicate the Department’s file number, the accounting of receiving a formal assessment. When payments are periods audited, and the tax, penalties, and interest due. A made under protest, they are held in escrow pending telephone number and the audit reviewer’s name will be resolution through litigation. The taxpayer has 30 days to included on this form to allow the taxpayer the opportunity file suit for recovery of the payment. If the taxpayer files to speak directly with the audit reviewer about the audit. suit, the payment remains in escrow until a decision is If the taxpayer disagrees with the audit findings, a written rendered on the case. Should the taxpayer win the suit, protest may be submitted to the audit reviewer. the payment is returned to the taxpayer with interest accrued from the date the payment was received by The taxpayer’s protest letter should contain a brief and the Department until the date of refund. If the taxpayer concise factual statement for each disputed issue, as does not file suit within the 30-day period, the money is well as a statement of the law or authority on which the removed from escrow and added to the general fund of taxpayer relies. When the protest is received, the audit the State. reviewer will review the protest. When paying taxes under protest, the taxpayer should If the audit reviewer agrees with the taxpayer based on inform the Department in writing the intention to file the information provided, appropriate adjustments will suit within 30 days. Any document sent with a payment be made to the audit findings accordingly. Should the under protest should have “payment under protest” audit reviewer not agree with the taxpayer based on the boldly printed on it. Checks, money orders, etc., used information provided, the audit findings will proceed to to pay the tax should also clearly state the taxpayer’s the next step. intentions. Payments can be made online using the At any time during this process, the taxpayer may pay Department’s web site www.revenue.lousiana.gov. the disputed tax, interest and penalties under protest and If a refund of taxes is indicated by the audit, and the file suit within thirty days in accordance with La. R.S. review agrees with the auditor’s findings, the audit 47:1576. In addition, the taxpayer is encouraged to pay reviewer will circulate the refund to obtain the appropriate undisputed tax amounts at any time during the review approvals. Once approvals are obtained, the audit process to stop interest from accruing. reviewer will then process the refund and interest due and If a taxpayer does not respond to the notice of issue the amount due to the taxpayer. proposed assessment (30-day letter) within 30 days, the Department may send a second notice (formal assessment) by certified mail to the last known address of the taxpayer. This notice is a formal assessment or bill, and the taxpayer has 60 days to pay or appeal the formal assessment to the Board of Tax Appeals; otherwise, the assessment becomes legally due and LOUISIANA DEPARTMENT OF REVENUE RIGHTS OF THE TAXPAYER 5 |
Enlarge image | Board of Tax Appeals LDR Contact Info The Board of Tax Appeals hears and decides, at Baton Rouge (Headquarters) minimum expense, tax disputes between taxpayers and P.O. Box 201 the Department. It is an independent agency comprised Baton Rouge, LA 70821-0201 617 North Third Street of three members appointed by the Governor. The Baton Rouge, LA 70802 Board will notify the taxpayer and the Department of its (855) 307-3893 decision. If neither the taxpayer nor the Department is satisfied with the decision, it may be appealed by either LDR New Orleans Office 1450 Poydras St. Suite 800 party to the appropriate Louisiana District Court. New Orleans, LA 70112 (855) 307-3893 Location: 627 North Fourth Street Baton Rouge, LA 70802 This is the address only for UPS, FedEx, and similar courier services. Mailing Address: P.O. Box 3217 Baton Rouge, LA 70821 Telephone: (225) 219-3145 Fax: (225) 219-3150 Information is also available at the Board of Tax Appeals website www.labta.la.gov |