About New Hire Reporting
New hire reporting is a simple process by which employers report information on newly-hired
employees to a designated State agency shortly after the date of hire.
States match the new hire reports against their child support records to locate parents, establish
a new support order, or enforce an existing order. With new hire reporting, State child support enforcement
agencies have the ability to issue wage withholding orders (the most effective means of collecting
child support) much more quickly. State agencies may also conduct matches between their
new hire database and certain other State programs, such as public assistance, unemployment
and worker's compensation files, to prevent unlawful or erroneous receipt of benefit payments.
Once those matches are done, the State submits their new hire reports to a National Directory of
New Hires (NDNH), a component of the Federal Parent Locator Service (FPLS). The FPLS receives
the new hire data from all States, and along with other State employment information, matches it
against State locate requests. When there is a match, the FPLS provides the locate information to
the State requesting it. The FPLS is a valuable tool for States in locating parents who are
not providing support for their children; it is especially helpful for interstate cases - the most
difficult cases for States to handle. New hire reporting was a major expansion of the FPLS and
other features are being added.
A major focus for all those involved in the implementation of the new hire program is the
development of safeguards for the security and privacy of the data. Federal law requires all
States to establish safeguards for confidential information handled by State agencies. All State
data is transmitted over secure and dedicated lines to the National Directory of New Hires.
Federal law also requires the Secretary of the Department of Health and Human Services
establish and implement safeguards to protect the integrity and security of information in the
NDNH and to restrict access to and use of the information to authorized persons and purposes.
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