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                               TAX 

                    COMPLIANCE 

                    GUIDELINES

DE 83 Rev. 1 (4-18) (INTERNET)     CU  



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                                   TABLE OF CONTENTS 

CHAPTER                                                                      PAGE 
                                                                             NUMBER 
1.      INTRODUCTION
                    Introduction                                             1 
                    Collection Program Functions                             2 
                    Central Operations Functions                             3 
                    Field Operations Functions                               3 
                    Promote Voluntary Compliance                             4 
                    Authority to Enforce Collection                          5 
                    Collection Policies                                      6 
                    Prohibited Collection Activities                         7 

2.      REPORT DELINQUENCIES
                    Report Delinquencies                                     1 
                    Report Delinquencies - Historical                        2 
                    Payroll Tax Deposits                                     3 
                    Quarterly Contribution Return and Report of Wages 
                      Continuation (DE 9C)                                   3 
                    Quarterly Contribution Return and Report of Wages (DE 9) 5 
                    Quarterly Wage and Withholding Report (DE 6)             6 
                    Annual Reconciliation Statement (DE 7)                   7 
                    Quarterly Contribution Return (DE 3)                     8 

3.      COLLECTION MANAGEMENT
                    Collection Management                                    1 
                    Time Frames                                              2 
                    Reimbursable Accounts                                    2 

4.      CONTACT EMPLOYER
                    Contact Employer                                         1 
                    Entity Verification                                      2 
                    Other Entity Types                                       6 
                    First Personal Contact                                   8 
                    Identify the Taxpayer                                    9 
                    Payment History                                          9 
                    Phone Contacts                                           9 
                    Office Meeting                                           10 
                    Preparation for the Field Call                           11 
                    Returning to the Office                                  11 
                    Collection Letters                                       12 

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                                  TABLE OF CONTENTS 

CHAPTER                                                      PAGE 
                                                             NUMBER 
5.      ESCROWS
                    Escrow                                   1 
                    Responsibility for Demand and Clearance  3 
                    Sale of a Business                       4 
                    Excess Funds                             8 
                    Home Equity Loans                        8 
                    Surplus Funds                            8 
                    Liquor License                           9 
                    Mortgage Refinance                       9 
                    Personal Property                        10 
                    Real Property                            11 

6.      INVOLUNTARY COLLECTION DETERMINATION
                    Involuntary Collection Determination     1 
                    Type of Involuntary Action               2 

7.      STATE TAX LIEN/NOTICE OF STATE TAX LIEN
                    State Tax Lien/Notice of State Tax Lien  1 
                    Employer Notification                    2 
                    Required Information                     3 
                    Lien Priority                            3 
                    Purpose of a State Tax Lien              4 
                    County Lien Fees                         4 
                    Secretary of State Filing Fees           4 
                    Lien Extensions                          5 
                    Notice of State Tax Lien Identification  5 
                    Lien Releases                            6 
                    Erroneous Liens                          6 
                    Liens That Are Not Erroneous             7 

8.      CONTRACTORS STATE LICENSE BOARD
                    Licensing                                1 
                    License Requirements                     1 
                    Issued to Correct Entity                 1 
                    Valid Time Period                        2 
                    Requesting a CSLB Hold                   2 
                    Sample of Demand Letter to Contractor    3 

9.      FARM LABOR CONTRACTORS
                    Farm Labor Contractors’ Licenses         1 
                    Expiration Dates                         1 
                    License Demand Notification              1 
                    Sample of Demand Letter to FLC           2 
                    Sample of Stop Order                     3 

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                                   TABLE OF CONTENTS 

CHAPTER                                                           PAGE 
                                                                  NUMBER 
10.     INTERAGENCY OFFSETS
                    Interagency Offsets                           1 
                    State Offsets                                 1 
                    FTB Interagency Intercept Collection Program  2 
                    Multiple PIT Offset Priorities                3 
                    Other State Agencies’ Offsets                 3 
                    Security Deposits                             4 
                    Federal Levy                                  4 
                    Federal Offsets                               4 
                    Bureau of Fiscal Service Offset Process       5 
                    Priorities for Federal Offset                 5 

11.     INTERIM REPORTING
                    Interim Reporting                             1 
                    Requirements for Interim Reporting            1 
                    Termination of Requirement                    2 

12.     LIQUOR LICENSE HOLD
                    Liquor License Holds                          1 
                    Type of License                               1 
                    Liquor License Demands                        2 
                    Establish Liability for Liquor License Demand 3 
                    Insufficient Funds in Escrow Pro Rata         4 
                    Disbursement of Money in Escrow               4 
                    Payment Received                              4 

13.     NOTICE OF LEVY
                    Notice of Levy                                1 
                    Issuance                                      2 
                    Method of Service                             2 
                    Results                                       2 
                    Process Payments                              3 

14.     OFFERS IN COMPROMISE
                    Offers in Compromise                          1 
                    Conditions Required for Consideration         2 
                    Forgiving Amounts of $10,000 or More          3 
                    Case Assignments                              3 
                    Approved Applications                         3 
                    Denied Applications                           4 
                    Rescission                                    4 
                    Processing a Rescission                       4 

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                                 TABLE OF CONTENTS 

CHAPTER                                                              PAGE 
                                                                     NUMBER 
15.     INSTALLMENT AGREEMENTS
                    Installment Agreements                           1 
                    Types of Agreements                              1 
                    Required Documentation and Approval              4 
                    Acceptance                                       7 
                    Denial                                           7 
                    Monitoring                                       7 
                    Default                                          8 

16.     ASSIGNMENT FOR BENEFIT OF CREDITORS, RECEIVERSHIP
                    Assignment for Benefit of Creditors              1 
                    Receivership                                     1 
                    Notification                                     2 
                    Duties and Responsibilities                      2 
                    EDD Claims for Assignments and Receiverships     3 

17.     PROBATE
                    Probate                                          1 
                    Types of Estate                                  2 
                    Authority of Personal Representative             2 
                    Responsibilities of Administrator or Executor    2 
                    Sources of Information                           3 
                    When to File the Claim                           3 
                    Collection Staff Processing                      4 

18.     DISCHARGE FROM ACCOUNTABILITY
                    Discharge From Accountability                    1 
                    Application for Discharge From Accountability    1 
                    Authorization to Forego Collection of State Debt 2 

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CHAPTER 1                                                          INTRODUCTION 

INTRODUCTION        The Employment Development Department (EDD) administers 
                    the Unemployment Insurance (UI) and Disability Insurance (DI) 
                    programs for the State of California. The EDD Tax Branch 
                    collects contributions for UI, DI, and the Employment Training 
                    Tax (ETT). The contributions are used to fund the UI, DI, and 
                    employment training programs. These programs provide 
                    financial assistance to individuals who: 

                    •          Become unemployed through no fault of their own.

                    •          Are in need of occupational retraining to help them return to
                               the workforce.

                    •          Are too ill or injured to work due to non-work related causes.

                    Tax Branch collects California Personal Income Tax (PIT) that 
                    employers withhold from their employees' wages. When these 
                    funds are remitted to the EDD, they are transferred to the 
                    Franchise Tax Board (FTB). In addition, Tax Branch has 
                    contracted with the Department of Industrial Relations (DIR) to 
                    collect various fees and penalties. 

                    Collection Division (CD), a division within Tax Branch, is 
                    responsible for administering the employment tax and benefit 
                    overpayment collection programs. The employment tax 
                    programs are designed to encourage voluntary compliance by 
                    employers, claimants, and their representatives. Involuntary 
                    collection action may be necessary to reach the goal of full 
                    compliance. 

                    The principal mission of CD is to maximize accounts receivable 
                    collections and promote voluntary compliance. CD has 
                    programs that qualifying employers may use if the full liability 
                    cannot be paid. Programs include offers in compromise and 
                    installment programs. CD may use statutory involuntary 
                    collection action to collect contributions from employers and 
                    responsible persons. CD secures delinquent tax returns to 
                    ensure timely and prompt resolution of claims for benefits and 
                    collects liabilities that are owed to the EDD. 

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CHAPTER 1                                                                 INTRODUCTION 

INTRODUCTION        CD must responsibly serve the needs of the people of California 
(cont’d.)           in an efficient and effective manner. CD strives to incorporate a 
                    balanced approach by providing quality customer service while 
                    posting unfiled tax returns to the system and collecting final 
                    liabilities. 

                    CD is comprised of three major operations: 

                    •          Central Operations (CO)

                    •          Field Operations (FO)

                    •          Administration Section

COLLECTION          CO and FO staff conducts tax collection activities on assigned 
PROGRAM             and unassigned delinquent accounts that include: 
FUNCTIONS  
                    •          Working with employers, internal customers, and other
                               governmental agencies to collect and, in some instances,
                               resolve tax liabilities and delinquencies.

                    •          Ensure long-term compliance with the California
                               Unemployment Insurance Code (CUIC).

                    •          These activities include:

                    •          Initiating appropriate action for the timely and efficient
                               resolution of delinquent returns and taxes.

                    •          Monitoring installment agreements.

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CHAPTER 1                                                                  INTRODUCTION 

CENTRAL             CO provides the following essential advisory and/or support 
OPERATIONS          services to: 
FUNCTIONS 
                    •          Provide customer service and account resolution to
                               employers and claimants who contact the EDD because
                               they received delinquency notification(s) and/or collection
                               activities were commenced against the employer and/or
                               responsible person.

                    •          Process bankruptcy and probate claims.

                    •          Process Notices of State Tax Lien, including subordination
                               and partial releases.

                    •          Process liquor and contractor license holds.

                    •          Assist with complex legal problems and refer complex
                               cases to the Office of the Attorney General for advice and in
                               some cases counsel.

                    •          Administer the Offer in Compromise (OIC) program.

                    •          Facilitate Interagency Intercepts.

                    •          Collect UI and DI benefit overpayments.

                    •          Collect various DIR fees and penalties.

                    •          Attend tax hearings on behalf of the EDD.

FIELD               FO conducts collection activities on the assigned delinquent 
OPERATIONS          tax accounts that may require collection actions and contact 
FUNCTIONS           with employers, representatives, and responsible persons for 
                    resolution. 

                    A field investigation is often necessary in order to resolve a 
                    delinquent account. Field staff are permitted to conduct 
                    on-site meetings with employers at their places of business. 
                    Field staff may also conduct inspections to evaluate business 
                    activities and properties. 

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CHAPTER 1                                                                   INTRODUCTION 

FIELD               FO also provides the following functions: 
OPERATIONS 
FUNCTIONS           •          Attend tax hearings on behalf of the EDD.
(cont’d.) 
                    •          Initiate holds on liquor, farm labor, and contractor licenses.

                    •          Initiate compliance complaints and citations.

                    •          Initiate the issuance of warrants for the seizure and sale of
                               real and personal property.

                    •          Meet with delinquent taxpayers to secure payment of
                               amounts due, review financial statements, and determine
                               ability to pay.

                    •          Receive and respond to initial contacts that request
                               subordination of liens.

                    •          Initiate collection actions.

PROMOTE             To improve service to employers, maintain good customer 
VOLUNTARY           service, and encourage voluntary compliance with the CUIC, Tax 
COMPLIANCE          Branch provides the following: 

                    •          California Employer Newsletter

                    •          California Employer’s Guide (DE 44)

                    •          Household Employer’s Guide (DE 8829)

                    •          Internet access to the EDD at www.edd.ca.gov

                    •          Outreach seminars

                    •          Small Business Employer Advisory Committee

                    •          e-Services for Business

                    •          Facebook, Twitter, and YouTube

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CHAPTER 1                                                            INTRODUCTION 

AUTHORITY TO        The laws authorizing CD to enforce collection activities are 
ENFORCE             contained in the following: 
COLLECTION 
                    •          Business and Professions Code
                    •          Civil Code
                    •          Code of Civil Procedure
                    •          Commercial Code
                    •          Corporations Code
                    •          Family Code
                    •          Government Code
                    •          Penal Code
                    •          Probate Code
                    •          Revenue and Taxation Code
                    •          California Unemployment Insurance Code
                    •          United States Bankruptcy Code
                    •          United States Code
                    •          California Code of Regulations
                    •          Code of Federal Regulation

                    When voluntary compliance is not obtained, CD may take 
                    involuntary collection actions. These actions may include: 

                    •          Citation hearing
                    •          Compliance complaint
                    •          Earnings Withholding Orders for Taxes (EWOT)
                    •          Earnings Withholding Orders (EWO)
                    •          Lien on cause
                    •          Notice of Levy (NOL)
                    •          Notice of State Tax Lien
                    •          Intercept
                    •          Personal responsibility assessment
                    •          Successor liability assessment
                    •          Warrant
                    •          Summary Judgement

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CHAPTER 1                                                                  INTRODUCTION 

COLLECTION          The EDD follows the collection practices contained in the 
POLICIES            Rosenthal Fair Debt Collection Practices Act (RFDCPA) cited in 
                    Sections 1788 through 1788.33 of the Civil Code. The EDD 
                    endorses the principles listed in the RFDCPA in an effort to 
                    ensure that CD exercise fairness, honesty, and regard for the 
                    rights of the taxpayer during collection activities. 

                    Below are guidelines to be used when contacting taxpayers: 

                    •          When talking with the taxpayer:

                               o Be a good listener.

                               o Speak in a clear and precise manner.

                    •          Be considerate of the diversified employer community.

                    •          Be flexible in setting appointments.

                    •          Keep the appearance and/or tone of your voice professional.

                    •          Treat the taxpayer in a fair and equitable manner.

                    •          Verify information supplied by the taxpayer.

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CHAPTER 1                                                       INTRODUCTION 

PROHIBITED          The following types of activities are prohibited under the 
COLLECTION          RFDCPA, and Tax Branch staff is not to use these collection 
ACTIVITIES          activities: 

                    TYPE OF ACTIVITY     EXAMPLES OF IMPROPER ACTIVITY 

                    Harrassment          • Use obscene or profane language.

                                         • Contact a taxpayer without identifying
                                           oneself as a representative of the
                                           EDD.

                                         • Make a taxpayer accept a collect
                                           phone call or pay for a telegram.

                                         • Communicate by phone or in person
                                           with the taxpayer with such frequency
                                           as to be unreasonable and thus cause
                                           harassment.

                                         • Cause a phone to ring repeatedly or
                                           continuously to annoy the taxpayer.

                                         • Use involuntary collection actions (i.e.,
                                           liens, warrants, offsets) while the
                                           employer is bankrupt.

                    Make threats against • Use, or threaten to use, violence or to
                    the taxpayer           inflict physical harm to the person,
                                           reputation, or the property of any
                                           person.

                                         • Tell a taxpayer they have committed a
                                           crime.

                                         • Disclose information about the
                                           taxpayer to a third party that would
                                           defame the taxpayer.

                                         • Tell a taxpayer they will be arrested or
                                           imprisoned.

                                         • Threaten to take property (i.e., by lien,
                                           warrant, offset, etc.) unless such
                                           action is contemplated and permitted
                                           by law.

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CHAPTER 1                                                    INTRODUCTION 

PROHIBITED 
COLLECTION          TYPE OF ACTIVITY    EXAMPLES OF IMPROPER ACTIVITY 
ACTIVITIES 
(cont’d.)           Providing false     • Use of false names in the performance
                    information to a      of their duties.
                    taxpayer or about a 
                                        • Falsely state or imply:
                    taxpayer 
                                          o         That you are an attorney.

                                          o         That legal papers being sent to the
                                                    taxpayer have been written by an
                                                    attorney.

                                          o         That the collector works for a
                                                    consumer reporting agency or that
                                                    the taxpayer will be reported to
                                                    one.

                                        • Misinform the taxpayer regarding the
                                          purpose of the collection action.

                                        • Misinform the taxpayer concerning
                                          their legal rights in the collection of the
                                          debt.

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CHAPTER 1                                           INTRODUCTION 

PROHIBITED 
COLLECTION          TYPE OF ACTIVITY   EXAMPLES OF IMPROPER ACTIVITY 
ACTIVITIES 
(cont’d.)           Unfair collection  • Communicate with a taxpayer's
                    activity/practices   employer unless necessary to collect
                                         the debt.

                                       • Communicate with a taxpayer's family
                                         except to locate the taxpayer and/or
                                         assets.

                                       • Refer the taxpayer's name to a list
                                         commonly called "Deadbeat List."

                                       • Print anything on an envelope other
                                         than the name, address, and phone
                                         number of the tax collector or
                                         taxpayer.

                                       • Initiate judicial proceedings in a county
                                         other than the county in which the
                                         taxpayer incurred the debt or in the
                                         county where the taxpayer resides.

                                       • Initiate judicial proceedings against a
                                         taxpayer when there is no legal right to
                                         do so.

                                       • Communicate with the taxpayer, other
                                         than with statements of amounts due,
                                         when the taxpayer has requested their
                                         attorney represent them (unless the
                                         attorney fails to communicate with the
                                         collector).

                                       • Collect amounts greater than the debt
                                         due.

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CHAPTER 2                                            REPORT DELINQUENCIES 

REPORT              A tax report delinquency occurs when an employer fails to file the 
DELINQUENCIES       required reports electronically or online through e-Services for 
                    Business at www.edd.ca.gov/e-Services_for_Business, to 
                    comply with the e-file and e-pay mandate, within the time limits 
                    established by the California Unemployment Insurance Code 
                    (CUIC). 
                    Assembly Bill (AB) 1245 requires all employers to file employment 
                    tax returns and wage reports electronically and remit payroll tax 
                    deposits by Electronic Funds Transfer (EFT) to the EDD. This 
                    requirement will be referred to as the e-file and e-pay mandate. 

                    January 1, 2017: Employers with 10 or more employees were 
                    required to file electronically and pay by EFT. 
                    January 1, 2018: All remaining employers are required to file 
                    electronically and pay by EFT. 

                    For more information on this mandate, visit 
                    www.edd.ca.gov/EfileMandate. 

                    Since January 18, 2011, the reports required of most employers 
                    are: 

                                FORM                                CUIC SECTION 

                    Payroll Tax Deposit, DE 88ALL                   1088(b) 

                    Employer of Household Worker(s) Quarterly       1088 
                    Report of Wages and Withholdings, DE 
                    3BHW 

                    Employer of Household Worker(s) Annual          1088 
                    Payroll Tax Return, DE 3HW 

                    Quarterly Contribution Return and Report of 
                                                                    1088(a) 
                    Wages, DE 9 

                    Quarterly Contribution Return and Report of 
                                                                    1088(a) 
                    Wages (Continuation), DE 9C 

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CHAPTER 2                                              REPORT DELINQUENCIES 

REPORT              Between January 1, 1995, and December 31, 2010, the reports 
DELINQUENCIES -     required of most employers were: 
HISTORICAL 

                                     FORM                     CUIC SECTION 

                    Payroll Tax Deposit(DE88) /Payroll Tax    1088(b) 
                    Deposit ReturnEnvelope  (DE 88E), 
                    DE88/DE      88E 

                    Quarterly Wage and Withholding Report,    1088(a) 
                    DE         6 

                    Annual Reconciliation Statement, DE 7     1088(e) 

                    Quarterly Contribution Return (Voluntary  1088(c) 
                    Plan), DE 3D 

                    Employer of Household Worker(s) Quarterly 1088 
                    Report of Wages and Withholdings, DE 3BHW 

                    Employer of Household Worker(s) Annual    1088 
                    Payroll Tax Return, DE 3HW 

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CHAPTER 2                                               REPORT DELINQUENCIES 

REPORT TYPES        Section 1088 of the CUIC requires that a subject employer file 
                    Payroll Tax Deposits (DE 88) electronically or online through 
PAYROLL TAX         e-Services for Business at 
DEPOSITS            www.edd.ca.gov/e-Services_for_Business to comply with 
                    the e-file and e-pay mandate to: 

                    Pay employer taxes of Unemployment Insurance (UI) and 
                    Employer Training Tax (ETT). 

                    Submit deposits of Disability Insurance (DI) and Personal 
                    Income Tax (PIT) withheld as required by law. 

                    Deposits of UI and ETT are due quarterly, while withholdings of 
                    DI and PIT are generally due at the same time as federal due 
                    dates. Penalty and interest are charged on late deposits.  

                    For payroll tax deposit payments that are not made electronically, 
                    there is a 15 percent penalty on the amount due. 

                    Effective January 1, 2017, credit cards will be accepted as an 
                    electronic payment that satisfies both the AB 1245 e-file and 
                    e-pay mandate Sections 1088(h)(1) (2) and 13021(d)(1) of the 
                    CUIC. As a result, employers using credit cards to remit DE 88 
                    payments beginning January 1, 2017, will not incur a 15 percent 
                    non-compliance penalty. 

QUARTERLY           Employers are required to file a DE 9C electronically or online 
CONTRIBUTION        through e-Services for Business at  
RETURN AND          www.edd.ca.gov/e-Services_for_Business each quarter 
REPORT OF           with the following information: 
WAGES 
(CONTINUATION)      •          The name and Social Security number of each employee.

(DE 9C)             •          Total subject wages for each employee.

                    •          The PIT wages for each employee.

                    •          Amount of PIT withheld for each employee.

                    •          Grand total of subject wages, PIT wages, and PIT withheld for
                               the quarter.

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CHAPTER 2                                                       REPORT DELINQUENCIES 

QUARTERLY           The DE 9C is due January 1, April 1, July 1, and October 1 each 
CONTRIBUTION        year. If the filing due date falls on a Saturday, Sunday, or legal 
RETURN AND          holiday, then the filing date is the next business day. The DE 9C 
REPORT OF           is delinquent if not received electronically within 30 days after the 
WAGES               due date. 
(CONTINUATION) 
(DE 9C)             The information from the DE 9C is used to: 
(cont’d.) 
                    •          Post wage information.

                    •          Calculate UI and DI benefits.

                    •          Update the Franchise Tax Board (FTB) PIT Table, which
                               provides PIT withholding figures.

                    Even if an employer has no employees for a particular quarter, 
                    but anticipates employees in future quarters, a DE 9C must be 
                    filed quarterly, either electronically or online through e-Services 
                    for Business. An automated search identifies missing returns and 
                    issues a demand for the missing DE 9C. 

                    After the demand is issued and the employer does not file a 
                    DE 9C, a Section 1114 of the CUIC penalty will be added. The 
                    Section 1114 penalty is $20 ($10 for periods prior to the 3rd 
                    quarter 2014) for every item listed on the DE 9C. 

                    Penalties for non-compliance with the e-file and e-pay mandate 
                    are $20 per wage item. 

                    If a reporting error has been made on a previous DE 9C, a 
                    Quarterly Contribution and Wage Adjustment Form (DE 9ADJ) 
                    should be used to file the corrected information.  

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CHAPTER 2                                               REPORT DELINQUENCIES 

QUARTERLY           Employers are required to file a DE 9 quarterly to reconcile payroll 
CONTRIBUTION        tax deposit payments submitted during the quarter for 
RETURN AND          withholdings of DI and PIT, employer payments of UI and ETT, 
REPORT OF           and to reconcile the total subject wages reported on the DE 9C. 
WAGES (DE 9)        The DE 9 is due January 1, April 1, July 1, and October 1 each 
                    year. If the filing due date falls on a Saturday, Sunday, or legal 
                    holiday, then the filing date is the next business day. The DE 9 is 
                    delinquent if not received electronically within 30 days after the 
                    due date. 

                    A final DE 9 must be filed within 10 working days after an 
                    employing entity closes a business. 

                    A DE 9 must be filed each quarter even if there is no payroll 
                    during the quarter. If the employer fails to file a completed DE 9 
                    within 60 days of the due date, an estimated assessment is 
                    issued for that quarter. In addition, a Section 1112.5 of the CUIC 
                    penalty of 15 percent (10 percent for periods prior to the 3rd 
                    quarter 2014) of the estimated contributions and PIT withheld will 
                    be charged. Penalties for non-compliance with the e-file and 
                    e-pay mandate are $50 per return. 

                    If a reporting error has been made on a previous DE 9, a 
                    DE 9ADJ should be used to filethe corrected information. 

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CHAPTER 2                                                       REPORT DELINQUENCIES 

QUARTERLY           Between January 1, 1995, and December 31, 2010, employers 
WAGE AND            were required to file a Quarterly Wage and Withholding Report 
WITHHOLDING         (DE 6) each quarter with the following information: 
REPORT (DE 6) 
                    •          The name and Social Security number of each employee.

                    •          Total subject wages for each employee.

                    •          The PIT wages for each employee.

                    •          Amount of PIT withheld for each employee.

                    •          Grand total of subject wages, PIT wages, and PIT withheld
                               for the quarter.

                    The information from the DE 6 was used to: 

                    •          Post wage information.

                    •          Calculate UI and DI benefits.

                    •          Update the Franchise Tax Board (FTB) PIT Table, which
                               provides PIT withholding figures.

                    Even if an employer has no employees for a particular quarter, 
                    a DE 6 must be filed quarterly if it is anticipated that there will 
                    be employees in future quarters. 

                    After the demand was issued and the employer did not file a 
                    DE 6, a Section 1114 of the CUIC penalty was added. The 
                    Section 1114 penalty is $10 for every item listed on the DE 6. 

                    If a reporting error was made on a previous DE 6, a Tax and 
                    Wage Adjustment Form (DE 678) was used to file the corrected 
                    information. 

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CHAPTER 2                                                 REPORT DELINQUENCIES 

ANNUAL              Between January 1, 1995, and December 31, 2010, employers 
RECONCILIATION      were required to file an Annual Reconciliation Statement (DE 7) 
STATEMENT           annually to reconcile tax deposit payments submitted during the 
(DE 7)              year for withholdings of DI and PIT, employer payments of UI 
                    and ETT, and to reconcile the total subject wages reported 
                    during the year on the DE 6. The DE 7 was due on the first 
                    business day of the subsequent year and was delinquent if not 
                    postmarked on or before January 31 of that year. If January 31 
                    fell on a Saturday or Sunday, the employer had until the next 
                    business day to file the DE 7 timely. 

                    A final DE 7 was required to be filed within 10 working days 
                    after an employing entity closes a business. 

                    If an employer failed to file a completed DE 7, an estimated 
                    assessment was issued for each active quarter on the 
                    employer’s account. In addition, a Section 1117 of the CUIC 
                    penalty was charged. The Section 1117 penalty is $1,000 or 
                    five percent of contributions, whichever is less. This penalty is 
                    after a demand had been sent and a DE 7 was not received 
                    within 45 days. When a DE 7 was received after or an 
                    assessment was issued, the penalty may have been reduced to 
                    five percent of total contributions due.  

                    If a reporting error was made on a previous DE 7, a DE 678 
                    was used to file the corrected information. 

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CHAPTER 2                                        REPORT DELINQUENCIES 

QUARTERLY           Prior to January 1, 1995, employers were required to file a 
CONTRIBUTION        Quarterly Contribution Return (DE 3) (similar to a DE 9) and a 
RETURN (DE 3)       Report of Wages (DE 3B) (similar to a DE 9C). The DE 3 was 
                    used by employers to report UI, ETT, and DI taxable wages 
                    and the amount of PIT withheld. All amounts due were 
                    submitted with the DE 3. The DE 3B was used to report each 
                    employee’s name, Social Security number, and quarterly 
                    wages. 

                    The DE 3/DE 3B had the same due and delinquency dates as 
                    the DE 9/DE 9C and the end of quarter DE 88 payment. 
                    Payment must accompany the DE 3, including all funds that 
                    were payable by the employer, as well as trust fund 
                    withholdings. 

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CHAPTER 3                                                        COLLECTION MANAGEMENT 

COLLECTION          Collection management is defined as a series of actions taken 
MANAGEMENT          to ensure that the interests of the people of California are fully 
                    protected. Collection management incorporates the successful 
                    integration of an automated collection system with individual 
                    case assignment for intensive collection actions. To protect the 
                    interest of the state, criteria have been established for how the 
                    collection inventory and cases are to be worked in both the 
                    automated centralized environment and for individual case 
                    assignment. 

                    Adjustments may be made to case inventories: 

                    •          To equalize workloads.

                    •          To allow for improvements in customer service to
                               employers, taxpayers, claimants, other members of the
                               public, and business communities with whom we serve.

                    Collection management includes the following: 

                    •          Applying a progressive system of collection actions and tools
                               with involuntary actions taken only when all other voluntary
                               actions are no longer effective.

                    •          Providing accurate information and support to our customers.

                    •          Evaluating and acting upon customer concerns or requests
                               in an objective, impartial, and timely manner.

                    •          Conducting Section 1735 of the California Unemployment
                               Insurance Code (CUIC) investigations while pursuing
                               collection of corporate liability.

                    •          Identifying aged accounts to be worked and resolved.

                    •          Utilizing staff and technological resources effectively.

                    •          Resolving all accounts in an expedient manner.

                    •          Transferring accounts when appropriate.

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CHAPTER 3                                           COLLECTION MANAGEMENT 

COLLECTION          Questions concerning collection management should be 
MANAGEMENT          directed initially to a manager for a discussion of specific local 
(cont’d.)           issues and how they impact the overall collection management 
                    process. Program management team members are also 
                    available to discuss collection management issues. 

TIME FRAMES         To ensure timely collection resolution, specific tasks have been 
                    identified for effective collection management. In reviewing 
                    assignments, staff and managers will discuss cases or workloads 
                    that pose a particular challenge or offer a unique opportunity for 
                    professional growth and added program knowledge. Assignments 
                    that have not been worked within the time frames will be 
                    identified. A partnership between staff and management will then 
                    ensure that these assignments are fully worked in the most 
                    efficient and effective manner possible. 

REIMBURSABLE        In lieu of the contributions required by employers, an entity, as 
ACCOUNTS            defined in Section 803(a) of the CUIC, may elect to reimburse 
                    the Unemployment Insurance Fund the cost of benefits paid to 
                    claimants. Reimbursable accounts generally are public entities 
                    hospitals, religious, charitable, educational, and nonprofit 
                    organizations. An application is required to be filed by the entity 
                    and approved by the EDD. Section 803(h) of the CUIC 
                    authorizes the EDD to terminate the election of any entity that is 
                    delinquent in the payment of advances or reimbursements 
                    required by the Director. 

                    Notices of State Tax Lien (DE 2181) may not be filed on 
                    governmental agencies. If an entity is delinquent, the entity may 
                    be contacted. A meeting with the entity must be requested if 
                    payment in full is not made. In addition, an investigation to 
                    determine the responsible person for the entity should 
                    commence. The area program manager must pre-approve           ALL 
                    compliance actions. 

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CHAPTER 4                                                    CONTACT EMPLOYER 

CONTACT             Professional conduct and demeanor are important when 
EMPLOYER            communicating with customers. The first contact with an 
                    employer gives them a lasting impression of the Employment 
                    Development Department (EDD). Employers expect and deserve 
                    quality customer service from every EDD employee. This 
                    expectation is consistent with the EDD Vision Statement. The 
                    first contact with an employer is an excellent opportunity to gain 
                    the employer's attention, cooperation, and full compliance. 

                    Understanding and learning how to motivate people are 
                    important compliance enforcement tools. Developing these skills 
                    requires an insight of the business methods and characteristics 
                    of the individuals that make up the diversified employer 
                    community. Generally, you will encounter four basic types of 
                    employers: 

                    •          Willing to pay/able to pay

                    •          Willing to pay/unable to pay

                    •          Unwilling to pay/able to pay

                    •          Unwilling to pay/unable to pay

                    Staff should develop, with training and experience, their own 
                    technique for motivating an employer to pay voluntarily. 
                    Experience leads to expertise. 

                    Staff should also develop an approach to effectively deal with 
                    each of the four types of employers that may be encountered in 
                    collection activities. Knowing when and how to respond or initiate 
                    necessary action is a prerequisite to becoming an effective 
                    compliance person. 

                    Contact with employers is made by letter, phone, office meeting, 
                    or field calls to the employer's place of business. The degree of 
                    urgency or type of collection assignment will determine the type 
                    of contact to initiate first. 

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CHAPTER 4                                             CONTACT EMPLOYER 

ENTITY              California recognizes many types of business entities. The 
VERIFICATION        different entity types provide opportunities for people to raise 
                    capital in different ways and to limit the degree of personal 
                    liability. The six major forms of business entities are sole 
                    proprietorship, general partnership, limited partnership, limited 
                    liability partnership, limited liability company, and corporation. 
                    Corporations are the most popular form of a business entity. 

                    Entity types and their descriptions are outlined below: 

                    Sole Proprietorship 

                    A sole proprietorship is one individual who owns and operates 
                    one or more businesses. The assets of the individual may be 
                    used to satisfy the liability of the business. 

                    General Proprietorship 

                    Sections 16100 through 16962 of the California Corporations 
                    Code (CCC) are known as the Uniform Partnership Act of 1994. 
                    As provided in Section 16101(9) of the CCC, a partnership is an 
                    association of two or more persons to carry on as co-owners of a 
                    business for profit. 

                    The partners jointly own the firm and share in its profits or losses. 
                    Section 16306 of the CCC states that all partners are liable 
                    jointly and severally for all obligations of the partnership. The 
                    assets of the individual partners, as well as the partnership 
                    assets, may be used to satisfy the liability. 

                    A partnership agreement may be formal or informal, written or 
                    oral. The intention to form a partnership may be determined from 
                    the acts, conduct, and statements of the parties. General 
                    partnerships originate in common law and do not require formal 
                    authorization. 

                    Statement of partnership papers are filed with the county clerk or 
                    recorder’s office and are indexed by the name of the partnership. 
                    All partners’ names and addresses are listed on the statements. 

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CHAPTER 4                                               CONTACT EMPLOYER 

ENTITY              Dissolution of Partnership 
VERIFICATION 
(cont’d.)           Whenever a partnership is dissolved, a notice of the dissolution 
                    shall be published at least once in a newspaper of general 
                    circulation in the place where the business was operated. This 
                    notice is filed with the county clerk within thirty days after the 
                    publication. 

                    Limited Partnership 

                    Sections 15900 through 15912.07 of the CCC is known as the 
                    Uniform Limited Partnership Act of 2008. A limited partnership is a 
                    partnership formed by two or more persons, having members as 
                    one or more general partners and one or more limited partners. 

                    Limited partners are not liable for any obligation of a limited 
                    partnership unless named as a general partner. The assets of the 
                    limited partnership and all general partners are jointly and 
                    severally liable for the full partnership debt. 

                    The limited partnership is not dissolved if a limited partner 
                    withdraws, dies, or is substituted. 

                    The words “limited partnership” or “L.P.” must appear at the end of 
                    the firm name. Limited partners’ names are not shown. 

                    The Secretary of State (SOS) indexes certificates of limited 
                    partnership by the name of the limited partnership. The certificates 
                    will list the name and address of the general and limited partners, 
                    as well as the agent for service of process. 

                    Foreign Limited Partnership 

                    A foreign limited partnership is a limited partnership formed under 
                    the laws of any state other than this state or under the laws of a 
                    foreign country. A certificate of registration should be on file with 
                    the SOS. The same information as described above for a limited 
                    partnership will be shown, as well as the location where the 
                    partnership was formed. 

                    Dissolution of Limited Partnership 

                    A certificate of dissolution must be filed with the SOS. It will include 
                    the name of the limited partnership, file number, and the date of 
                    dissolution. 

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CHAPTER 4                                         CONTACT EMPLOYER 

ENTITY              Limited Liability Company 
VERIFICATION 
(cont’d.)           Sections 17701.01 through 17701.17 of the CCC are known as the 
                    California Revised Uniform Limited Liability Company Act. Limited 
                    liability companies (LLC) are a cross between a limited partnership 
                    and a corporation. The LLCs must have one or more members. 
                    The owners are designated as members instead of shareholders 
                    or partners. 

                    In order to form an LLC, articles of organization must be filed with 
                    the SOS and a SOS file number will be issued. The LLC Unit 
                    within the SOS will provide copies of the documents and the date 
                    of filing. 

                    The LLCs are treated as corporations for collection purposes. 
                    Members must be assessed under Section 1735 of the California 
                    Unemployment Insurance Code (CUIC) when individual 
                    responsibility is identified. 

                    Limited Liability Partnership 

                    Sections 16951 through 16962 of the CCC permit licensed 
                    persons to render professional limited liability partnership services. 
                    Limited liability partnerships (LLP) are limited in those businesses 
                    dedicated to the practice of public accountancy, law, architecture, 
                    engineering, or land surveying. The two types of LLPs are 
                    Registered Limited Liability Partnerships (RLLP) and foreign LLPs. 

                    The assets of the LLP and a partner assessed under a 
                    Section 1735 of the CUIC assessed partner are responsible for the 
                    liabilities.  

                    A RLLP is formed when a partnership, other than a limited 
                    partnership, files a registration with the SOS. It must be submitted 
                    by one or more of the partners authorized to execute a registration. 
                    A foreign LLP must be a registered LLP pursuant to an agreement 
                    governed by the laws of the foreign jurisdiction and denominated 
                    or registered as an LLP under the laws of that jurisdiction. 

                    The name of the RLLP shall contain the words “Registered Limited 
                    Liability Partnership” or “Limited Liability Partnership” or one of the 
                    abbreviations “L.L.P.,” “LLP,” “R.L.L.P.,” or “RLLP.” 

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CHAPTER 4                                                   CONTACT EMPLOYER 

ENTITY              LLPs possess some qualities of a partnership as well as some 
VERIFICATION        qualities of a corporation. The partners are required to be licensed 
(cont’d.)           under the provisions of the Business and Professions Code to 
                    practice law, professional accountancy, or architecture, or be 
                    related to a RLLP to provide facilities to or services related or 
                    complementary to the professional LLP. 

                    Verification or copies of the registration documents for both entities 
                    are located in the Limited Liability Unit at the SOS. 

                    The LLP members must be assessed under Section 1735 of the 
                    CUIC to be held individually responsible for LLP tax liabilities. 

                    Corporations 

                    Sections 100 through 2319 of the CCC are known as the General 
                    Corporation Law. A corporation is an entity, separate and distinct 
                    from its members. The entity holds title to the assets. A corporation 
                    may be either domestic or foreign. 

                    A domestic corporation operates and is incorporated in the state in 
                    which it is chartered. Section 200 of the CCC provides that 
                    applicants must file articles of incorporation with the SOS. A 
                    corporate account number is issued by the SOS. 

                    A foreign corporation operates in California and is incorporated in 
                    another state. Section 2105 of the CCC sets forth the filing 
                    requirements for foreign corporations. The SOS will issue a 
                    certificate of qualification for a foreign corporation. 

                    Private Corporation 

                    The term “private corporation” refers to a corporation founded by 
                    and composed of private individuals for private purposes. 

                    Public Corporation 

                    The term “public corporation” refers to a corporation created by the 
                    State for political purposes and to act as an agency in the 
                    administration of civil government. 

                    Nonprofit Corporation 

                    The term “nonprofit corporation” applies to any corporation formed 
                    for other than profit reasons. A federal exemption under United 
                    States (U.S.) Code, Title 26 (Internal Revenue Code), 
                    Section 501(c)(3) must be obtained. Examples include religious, 
                    charitable, and education institutions. 

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CHAPTER 4                                               CONTACT EMPLOYER 

ENTITY              De Jure and De Facto Corporations: 
VERIFICATION 
(cont’d.)           These issues arise only in the formation stage of the corporation. 

                    A de jure corporation is one that is organized in full compliance 
                    with all of the state requirements. 

                    A de facto corporation operates as if it were a corporation although 
                    it has not completed the legal steps to become incorporated (has 
                    not filed its articles of incorporation, for example) or has been 
                    dissolved or suspended but continues to function. The court 
                    temporarily treats the corporation as if it were legal in order to avoid 
                    unfairness to people who thought the corporation was legal. 

                    Termination 

                    The corporate existence may be terminated by: 

                    •          Voluntary dissolution

                    •          Involuntary dissolution

                    •          Proceeding by the state

                    Suspension 

                    Suspension of a corporation for nonpayment of franchise taxes 
                    under Section 23301 of the Revenue and Taxation Code does not 
                    terminate the corporate existence. The corporate entity remains 
                    the employing unit and legal entity that incurs liability under the 
                    CUIC by reason of any employment of persons and payment of 
                    wages during the suspension period. 

OTHER ENTITY        Association 
TYPES 
                    Section 21300 of the CCC defines an association as including any 
                    lodge, order, beneficial association, fraternal or beneficial society 
                    or association, historical, military, or veterans organization, labor 
                    union, foundation, or federation, or any other society organization, 
                    or association, or degree, branch, subordinate lodge, or auxiliary 
                    thereof. The association and a Section 1735 of the CUIC assessed 
                    responsible person are responsible for the liabilities. 

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CHAPTER 4                                        CONTACT EMPLOYER 

OTHER ENTITY        Estate 
TYPES (cont’d.) 
                    In case of death of a person, an executor of the estate may be 
                    named in a will. If no executor is named, or if no will exists, courts 
                    may appoint an administrator of the estate. Like trustees, 
                    executors and administrators are not usually considered 
                    employees of the estate, but perform services applicable under a 
                    fiduciary capacity. A new EDD employer payroll tax account 
                    number is not required unless employees are hired. The estate is 
                    the employing unit and is responsible for the liabilities. 

                    Joint Venture 

                    A joint venture is the undertaking of two or more persons or 
                    entities joined to carry out a single business transaction or 
                    operation. Its existence depends on the intent of the parties. A joint 
                    venture has neither a predecessor nor successor and the unity of 
                    enterprise theory does not apply. The joint venture ceases when 
                    the specific reason for its formation is complete. The joint venture 
                    is the employing unit and is responsible for the liabilities. 

                    Public Agency 

                    A public agency includes every governmental subdivision, district, 
                    public and quasi-public corporation, public agency and public 
                    service corporation, town, city, county, city and county, municipal 
                    corporation, whether incorporated or not. The public agency is 
                    responsible for liabilities. 

                    Trust 

                    A trust is the designation of a third party (trustee) to manage 
                    assets for the benefit of another party. A new employing unit is 
                    created if employment services are performed for the trust. The 
                    trust is the employing unit and is responsible for the liabilities. 

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CHAPTER 4                                                            CONTACT EMPLOYER 

FIRST PERSONAL      The EDD’s policy is to make timely contact with the taxpayer 
CONTACT             after case assignment. In general, 15 calendar days is 
                    considered to be a timely initial contact but may be adjusted, not 
                    to exceed 90 days, due to workload volume. Adjustment of 
                    contact time frames requires management approval. A 
                    representative’s primary goal is to make the first contact within 
                    established time frames and to gain full compliance with an early 
                    resolution. Use of the phone is generally the most cost-effective 
                    way of speaking with the taxpayer. 

                    Prior to contact: 

                    •          Analyze the account and the liability.

                    •          Prepare to explain the liability.

                    •          Have questions ready to update missing account information.

                    •          Anticipate questions and have the answers.

                    •          Be familiar with:

                               o The EDD’s policy on the Rosenthal Fair Debt Collection
                                 Practices Act, Sections 1788 through 1788.33 of the Civil
                                 Code.

                               o Confidentiality policies.

                               o Employers’ Bill of Rights (DE 195).

                               o The CUIC and other California laws.

                    •          Know the laws related to payment agreements and collection
                               remedies.

                    •          Determine the owner or authorized person to be contacted.

                    Making contact: 

                    •          Make sure you are speaking to the owner or authorized
                               person.

                    •          Explain the purpose of your call. Make a demand for
                               immediate payment in full of outstanding liabilities including
                               filing and payment of delinquent returns.

                    •          Communicate clearly and do not use acronyms.

                    •          Explain the advantages of full compliance if the taxpayer
                               cannot provide definite compliance dates.

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CHAPTER 4                                                 CONTACT EMPLOYER 

IDENTIFY THE        It is critical to speak to the person responsible for the payment of 
TAXPAYER            the liability. Confirm that the person who is contacted is the owner, 
                    partner, responsible person, or authorized agent. This may include 
                    someone having a power of attorney. An individual responsible for 
                    payment may not include the person who prepared the tax return, 
                    unless that tax preparer also has check writing authority. It is the 
                    responsibility of the employer to contact their accountant or 
                    bookkeeper for return adjustment information and to provide any 
                    power of attorney information. 

PAYMENT             Analyzing the taxpayer’s payment history will assist in locating 
HISTORY             unapplied payments or payments that have resulted in a refund. 

PHONE               Good communication requires the following skills: 
CONTACTS 

                               SKILLS                DESCRIPTION 
                                
                    Speak clearly     Be precise and enunciate clearly.

                    Keep it simple    Communicate so the other person understands. 
                                      Avoid the use of legal or technical terms unless 
                                      it is absolutely necessary. Never use jargon or 
                                      EDD acronyms that the customer may not 
                                      understand. 

                    Be objective      Do not allow personal thoughts or opinions to 
                                      interfere with understanding the employer's 
                                      financial problems. 

                    Do not presume    Wait until there is sufficient information before 
                    to know           making a decision and giving a response. 
                                      Restate the conversation to ensure 
                                      understanding. 

                    Stay focused      Listen and understand what the taxpayer is 
                                      trying to explain. 

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CHAPTER 4                                                     CONTACT EMPLOYER 

PHONE 
                               SKILLS                      DESCRIPTION 
CONTACTS                        
(cont’d.) 
                    Balance the              Effective communication requires one speaker 
                    communication            and one listener at a time. Each should have 
                                             ample time to speak or respond without 
                                             interruption. 

                    Never argue              Keep the mood pleasant and professional. 

                    Summarize the            Confirm agreements that have been reached 
                    outcome of the           and the dates and amounts that are due. Set 
                    call                     up any follow-up dates if documents are to be 
                                             provided. 

                    Ask the right            Knowing when and how to ask specific 
                    questions                questions is necessary.

                    Use option               Consider all available alternatives to move the 
                    thinking                 case forward to a rapid resolution. 

                    A positive attitude contributes noticeably to performance, 
                    productivity, and good customer service. It is a skill that is 
                    developed individually. 

                    Learn to use the tools and resources available and consider all 
                    options available. 

OFFICE              Things to do before the taxpayer arrives: 
MEETING 
                    •          Schedule interview room.

                    •          Complete all the steps in reviewing and analyzing the
                               account.

                    •          Review all of the documents that were previously submitted.

                    •          Prepare a list of questions.

                    •          Determine additional information needed to resolve report
                               delinquencies.

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CHAPTER 4                                                         CONTACT EMPLOYER 

PREPARATION         Be prepared to discuss the problems with the taxpayer at the 
FOR THE FIELD       place or location of the field call. 
CALL 
                    Items to take: 

                    •          Proper identification and business cards.

                    •          Contribution Receipt Book (DE 10).

                    •          Extra copies of forms the taxpayer may need.

                    •          GPS or a current map.

                    •          Laptop.

                    Things to do prior to leaving for the field call: 

                    •          Prepare travel itinerary in accordance with your office
                               practices and policies.

                    •          Sign out per your office practices and policies.

                    •          Conduct a safety check of the vehicle to be used. If using a
                               state vehicle, make sure the travel log, and accident report
                               forms are in the glove compartment.

                    •          Comply with additional office procedures and seek advice
                               related to the business location.

RETURNING TO        Upon returning to the office, discuss any case issues or 
THE OFFICE          problems with the manager. 

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CHAPTER 4                                                       CONTACT EMPLOYER 

COLLECTION          Some taxpayers will respond to: 
LETTERS 
                    •          Phone calls

                    •          Field visits

                    •          Letters

                    Each collection case requires individual treatment. Knowing 
                    when to use each type of contact is a skill that is acquired 
                    through experience. 

                    The EDD has several form letters that may be used when 
                    corresponding with a taxpayer. The appropriate letter should be 
                    used. Every letter will contain the name of the representative or 
                    other authorized person familiar with the case and the office 
                    address and phone number. 

                    Collection letters should be mailed as follows: 

                    •          Ordinary mail: Use in most cases.

                    •          Certified mail: Use if proof of delivery is necessary.

                    •          Certified mail with return receipt: Use if it is suspected that
                               the taxpayer has moved and a receipt is needed to show
                               the address of delivery.

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CHAPTER 5                                                             ESCROWS 

ESCROW              Escrow is a contractual arrangement between parties, whereby 
                    an independent, trusted third party receives and disburses money 
                    or documents for the parties, with the timing of such disbursement 
                    dependent on the fulfillment of conditions set by the parties. 
                    Escrows are best known in the context of real estate, but are also 
                    used for other financial transactions. The escrow process 
                    guarantees that the property being purchased is free and clear of 
                    encumbrances, including Employment Development Department 
                    (EDD) liability. 

                    The two most common types of escrows for the EDD collections 
                    are the sale or refinance of real property and the sale of a 
                    business. The escrow company will contact the EDD to determine 
                    the amount due and withhold money from the proceeds of the 
                    sale to remit to the EDD. 

                    The escrow holder is required to withhold sufficient money from 
                    the proceeds of the escrow to cover any amounts due to the EDD. 
                    Failure to withhold may make the escrow holder liable for the full 
                    amount of any Notice of State Tax Lien (DE 2181). 

                    In addition to escrows, there are other situations where the EDD 
                    may be contacted for a demand for payoff when there is a sale or 
                    transfer of assets, such as: 

                    •          Liquor license

                    •          Personal property

                    •          Real property

                    •          Surplus funds

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CHAPTER 5                                                           ESCROWS 

ESCROW              A DE 2181 is recorded in the county where the property is located 
(cont’d.)           and/or filed with the Secretary of State (SOS). 

                    This chapter covers the different types of demands for payment 
                    that are requested from: 

                    •          Attorneys

                    •          Banks

                    •          County tax collectors

                    •          Escrow companies

                    •          IRS

                    •          Business owners

                    •          Private parties

                    •          Reconveyance companies

                    •          Title companies

                    •          Trustees in bankruptcy

                    •          Trustee services

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CHAPTER 5                                                           ESCROWS 

RESPONSIBILITY      The responsibility of issuing a demand and clearance has been 
FOR DEMAND          divided as follows: 
AND CLEARANCE 
                    TYPE OF SALE OR 
                                        RESPONSIBLE AREA 
                    TRANSFER 
                    Business with a     The Area Audit Office (AAO) issues escrow 
                    liquor license      clearances on the sale of businesses for 
                                        employers within their jurisdiction. 

                                        Special Procedures Section, Offset Group 
                                        (SPS, OG), processes the liquor license 
                                        demand/transfer if there is a hold on the 
                                        liquor license. 

                    Business without a  Audit issue escrow clearances on the sale 
                    liquor license      of businesses for employers within their 
                                        jurisdiction. 

                    Excess funds        SPS, OG 

                    Home equity loans   Special Procedures Section, Lien Group 
                                        (SPS, LG) - Full pay 

                                        Special Procedures Section, Special 
                                        Procedures Group (SPG, SPG) - Partial 
                                        pay 

                    Surplus funds       SPS, OG - Full pay 

                                        SPS, SPG - Not paid in full 

                    Liquor license      SPS, OG 

                    Mortgage refinance  SPS, LG 

                    Personal property   SPS, LG - Full pay 

                                        SPS, SPG - Partial pay 

                    Real property       SPS, LG 

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CHAPTER 5                                                         ESCROWS 

RESPONSIBILITY      Field personnel who have case assignments may be requested to 
FOR DEMAND          assist in the escrow process. 
AND CLEARANCE 
(cont’d.) 

SALE OF A           Section 1731 of the California Unemployment Insurance Code 
BUSINESS            (CUIC) provides that any person or entity that acquires an 
                    employer’s business or substantially all of the assets shall 
                    withhold in trust sufficient money or other property to cover the 
                    employer's liability. The withholding shall continue until the 
                    employer produces a certificate from the EDD stating that no 
                    amounts are due. 

                    Section 1732 of the CUIC provides that upon the request of the 
                    seller or buyer, the EDD shall issue a statement showing the 
                    amount due by the seller. If the EDD fails to issue the statement 
                    within 30 days, it is equivalent to stating that there is no amount 
                    due. However, if the EDD issues the statement, the buyer shall 
                    withhold and pay to the EDD the amount due, not to exceed the 
                    purchase price. 

                    If the EDD issues a certificate stating that no amounts are due or 
                    fails to issue an amount due statement within the 30-day period, 
                    the seller is still responsible for any amount then or thereafter 
                    determined to be due. However, the buyer is released from any 
                    further liability on the seller’s account. 

                    Section 1733 of the CUIC provides that any buyer that fails to 
                    withhold money or other property from the sale or fails to pay the 
                    amount withheld shall be personally liable for the employer’s 
                    amount due up to but not exceeding the purchase price. 

                    The EDD uses a Certificate of Release of Buyer (DE 2220) to 
                    notify the buyer that they are released from any further liability on 
                    the seller’s account. 

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CHAPTER 5                                                        ESCROWS 

SALE OF A           Escrow Notification 
BUSINESS 
(cont’d.)           When staff receives written notification of a pending business 
                    escrow, a copy of the notification should immediately be faxed to 
                    the appropriate responsible area. Staff will inquire if sufficient 
                    funds are available to satisfy the EDD liability and, if so, may not 
                    initiate further collection activity. 

                    Demand and Clearance 

                    The AAO is responsible for issuing escrow clearances on the sale 
                    of businesses. Escrow clearances are required when a business 
                    is either partially sold or sold in its entirety. When there is a partial 
                    sale of a business, the demand for delinquent taxes will include 
                    the total tax liability due from the seller. 

                    The AAO will contact the assigned staff immediately upon receipt 
                    of an escrow clearance demand. The assigned staff may be 
                    asked for assistance on the account. The responsibility for the 
                    issuance of theDE 2220 remains with the AAO. 

                    Statement of Amount Due 

                    The AAO shall issue a Requirements for Certificate of Release of 
                    Buyer Statement of Amounts Due Under Section 1732 of the 
                    California Unemployment Insurance Code (DE 4874) showing the 
                    amount of any contributions, interest, and penalties claimed to be 
                    due. The DE 4874 should include all liabilities due as well as 
                    estimated assessments, final or non-final. Estimated assessments 
                    should be issued for any missing returns, including periods not yet 
                    delinquent. The DE 4874 is mailed to the escrow holder. 

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CHAPTER 5                                                           ESCROWS 

SALE OF A           Payments 
BUSINESS 
(cont’d.)           The payment of any amount demanded in the DE 4874 shall be 
                    submitted to the AAO as directed. 
                    The amount due must be paid in the form of cash, cashier’s 
                    check, money order, or escrow check. Checks written on the 
                    seller’s checking account will delay the escrow clearance until the 
                    check has cleared the account. 
                    If any other enforced compliance is in effect, that action must be 
                    terminated or modified after the funds are received. The AAO will 
                    notify the assigned staff that funds have been received. 
                    If sufficient funds are not available from the escrow process, 
                    collections should continue against the seller. 

                    Certificate of Release of Buyer 

                    A request for clearance on behalf of a buyer is granted using a 
                    DE 2220 when: 

                    •          The seller is registered and has
                               o No open delinquency case.
                               o No outstanding liabilities.
                               o No outstanding form delinquencies.

                    •          The seller is not registered and
                               o The business has no employees.
                               o The business is a type that would not require employees.

                    •          The seller is disposing of a portion of the business and
                               o A Notice of State Tax Lien (DE 2181) secures the full
                                 amount of the EDD liability, and
                               o The remaining portion of property is sufficient to secure the
                                 EDD liability.

                    •          The seller is not registered but
                               o The business is a type that would require employees, then
                               o The AAO will prepare an estimated amount due, and
                               o Send a demand to the escrow company using form
                                 DE 4874.

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CHAPTER 5                                                    ESCROWS 

SALE OF A           Additional Requirements 
BUSINESS 
(cont’d.)           When the seller’s account has delinquent returns or missing 
                    payments, the buyer is notified that additional conditions must be 
                    met. A DE 4874, with instructions to withhold an amount equal to 
                    the known delinquent taxes plus any estimated amounts, is sent 
                    to the escrow holder with copies to each party. Additional 
                    conditions may include: 

                    •          Missing reports:
                               o Payroll Tax Deposit (DE 88).
                               o Quarterly Contribution Return and Report of Wages
                                 (DE 9).
                               o Quarterly Contribution Return and Report of Wages-
                                 Continuation (DE 9C).

                    •          Liability is due:
                               o A Notice of State Tax Lien covers all unpaid amounts.
                               o Liabilities are due that have not had a Notice of State Tax
                                 Lien filed.

                    •          A final return is due:
                               Final returns must be filed within 10 days of closure of the
                               business.

                    It is important to remember that the release of a buyer does not 
                    release the seller if any liability is identified in the future. 

                    File Retention 

                    All escrow information will be retained by the AAOs for one year. 

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CHAPTER 5                                        ESCROWS 

EXCESS FUNDS        The EDD may be notified of excess funds from foreclosure 
                    proceedings upon the real property of a taxpayer. Any entity 
                    having a legal claim filed against the foreclosed property may file 
                    a claim after the property has been sold. If funds remain over and 
                    above the claim of the foreclosure, those having junior liens will 
                    be paid from the excess funds according to their recording priority. 
                    The SPS, OG receives a copy of all notices of default and all 
                    notices of sale on properties having a Notice of State Tax Lien 
                    recorded. Claim information is provided and completed by 
                    SPS, OG. 

HOME EQUITY         When a taxpayer applies for a home equity loan requesting funds 
LOANS               from a financial institution based upon real property owned, the 
                    request/demand is processed as outlined in the Real Property 
                    section of this chapter. 

SURPLUS FUNDS       The IRS will seize and sell assets when their tax liens have not 
                    been satisfied. 

                    If there are surplus funds from the sale, the EDD may file a 
                    demand for these funds. The SPS, OG prepares and monitors all 
                    IRS surplus demands. 

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CHAPTER 5                                                                      ESCROWS 

LIQUOR LICENSE      When a business being sold has a liquor license, the following 
                    actions will be performed: 

                    •          The SPS, OG will only process the liquor license
                               demand/transfer.

                    •          The SPS, OG will contact the assigned staff to verify any
                               outstanding delinquencies and to confirm the amount to be
                               included in the demand.

                    •          The AAOs will complete the escrow clearance process and
                               issue a DE 4874 for any outstanding delinquencies.

                    •          When the AAO learns of a sale that involves both a business
                               and its liquor license, it determines the status of the liquor
                               license:
                               o If the liquor license is clear, the AAO will complete the
                                 buyer release process.
                               o If the liquor license has a hold on it, the AAO will notify
                                 SPS, OG.

MORTGAGE            Taxpayers refinancing a mortgage on real property will need a 
REFINANCE           clear title. When a Notice of State Tax Lien has been recorded, 
                    the lending institution will open an escrow and request a payoff 
                    demand of the Notice of State Tax Lien or a subordination of the 
                    Notice of State Tax Lien. 

                    When assigned staff is made aware of a taxpayer’s refinance 
                    action, advise the escrow holder to fax a demand request to 
                    SPS, LG. 

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CHAPTER 5                                                              ESCROWS 

PERSONAL            Personal property is described as any property that is not 
PROPERTY            classified as real property. Usually, the transferring of personal 
                    property is not handled through an escrow; however, the filing of a 
                    Notice of State Tax Lien with the SOS will provide notice to the 
                    buyer or a lender of delinquent tax liabilities. 

                    When a Notice of State Tax Lien has been filed with the SOS, the 
                    escrow will be processed by SPS, LG. 

                    Personal property includes, but is not limited to: 

                    •          Aircraft

                    •          Automobiles

                    •          Boats

                    •          Heavy equipment

                    •          Mobile homes

                    •          Office equipment

                    •          Recreational vehicles

                    •          Stock on hand

                    •          Tangible assets

                    •          Trucks

                    •          Vessels

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CHAPTER 5                                                              ESCROWS 

REAL PROPERTY       A title search will provide notice to an escrow holder or lender of a 
                    Notice of State Tax Lien encumbering real property. All Notices of 
                    State Tax Lien must be paid and released before title to the 
                    encumbered property is cleared. 

                    When the escrow holder or lender is processing an escrow with 
                    respect to the encumbered property, they will send the EDD a 
                    demand for a payoff amount or the release of the recorded liens. 
                    In response to the request, SPS, LG will prepare either a demand 
                    for the liability covered by the Notices of State Tax Lien, or a 
                    status letter advising that the Notices of State Tax Lien have been 
                    released. The 30-day limitation described in Section 1732 of the 
                    CUIC does not apply to the sale of real property. 

                    The demand request must be in writing and sent to: 

                               Employment Development Department 
                               Lien Group, MIC 92G 
                               PO Box 826880 
                               Sacramento, CA 94230-6880 
                                             Or 

                               Fax: 1-916-464-2711 

                    Correspondence regarding a demand related to real property and 
                    covered by a Notice of State Tax Lien must be directed to 
                    SPS, LG. 

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CHAPTER 6                         INVOLUNTARY COLLECTION DETERMINATION 

INVOLUNTARY         Involuntary collection action may be initiated immediately if any 
COLLECTION          of the following situations occur: 
DETERMINATION 
                    •          A taxpayer fails to:

                               o  Respond to Employment Development Department (EDD)
                                  notices or correspondence after being contacted by an
                                  EDD representative.

                               o  Respond to phone calls.

                               o  Provide requested information.

                               o  Remain current on an installment agreement.

                               o  Remain current on filing and paying quarterly requirements
                                  (active employers).

                               o  Make payments or payments are returned as
                                  “non-sufficient funds” or “stop payment.”

                               o  Negotiate an acceptable method of payment.

                               o  Appear for an interview.

                    •          A taxpayer is:

                               o  In the process of liquidation of assets.

                               o  Moving out of the state/country.

                               o  Otherwise uncooperative or evasive regarding the
                                  business entity.

                    •          If:

                               o  Bankruptcy appears imminent.

                               o  A jeopardy assessment has been issued.

                               o  It is necessary to protect the EDD’s interest.

                               o  The taxpayer has a history of non-compliance.

                               o  Assets are identified that were not disclosed by the
                                  taxpayer.

                               o  Statute of limitations is nearing expiration.

                    Care must be taken when deciding on the appropriate involuntary 
                    collection action. Staff must be able to distinguish between liability 
                    that is due or delinquent. 

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CHAPTER 6                               INVOLUNTARY COLLECTION DETERMINATION 

TYPE OF             Involuntary actions can be taken using the following methods: 
INVOLUNTARY 
ACTION              •          Earnings Withholding Order for Taxes (EWOT), Jeopardy
                               Withholding Order for Taxes (JWOT)

                    •          Interagency offsets

                    •          Notice of Levy (NOL)

                    •          Warrants

                    IF IDENTIFIED ASSET IS               METHOD OF ATTACHMENT 
                                        
                    Accounts receivable                  NOL – effective for one year 

                    Aircraft                             Warrant 

                    Assets requiring an                  Warrant 
                    execution sale 

                    Assignee for benefit                 NOL on the assignee to secure 
                    of creditors                         dividends that may be payable to 
                                                         the taxpayer, if the assignment has 
                                                         been recently terminated and there 
                                                         are funds to be returned. 

                    Automobile                           Warrant 

                    Bank account                         NOL 

                    Boat/trailer                         Warrant 

                    Bonds: 

                    1. Surety                            1. Claims filed by Special
                                                         Procedures Section,
                                                         Special Procedures Group
                                                         (SPS, SPG)

                    2. United States                     2. Not attachable
                               (U.S.) Savings

                    3. Security deposits                 3. Offset
                               by other agencies

                    Campaign funds                       NOL 

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CHAPTER 6                         INVOLUNTARY COLLECTION DETERMINATION 

TYPE OF 
                    IF IDENTIFIED ASSET IS           METHOD OF ATTACHMENT 
INVOLUNTARY                      
ACTION 
                    Cash in possession of            Warrant 
(cont’d.) 
                    taxpayer 

                    Cash in possession of            NOL 
                    third party 

                    Cemetery plot, land held         Warrant 
                    for sale 

                    Cemetery plot, taxpayer’s        Not attachable 
                    family/spouse 

                    Certificate of deposit –         NOL 
                    matured 

                    Church – bank account            NOL 

                    Commissions plus salary          EWOT/JWOT 

                    Commissions – straight           NOL if individual is treated as 
                                                     an independent contractor 
                                                     EWOT if individual is treated as 
                                                     an employee 

                    Community property –             Issue an NOL or Warrant 
                    other than wages                 depending on type of asset 
                                                     When enforcement is being taken 
                                                     against the community property of 
                                                     a spouse who is not a taxpayer or 
                                                     is not personally responsible for 
                                                     the liability, the NOL or Warrant 
                                                     must explain this fact. 

                    Consigned property –             Warrant 
                    taxpayer’s 

                    Consignment sales –              NOL 
                    proceeds 

                    Contracts payable to             NOL 
                    taxpayer 

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CHAPTER 6                               INVOLUNTARY COLLECTION DETERMINATION 

TYPE OF 
                    IF IDENTIFIED ASSET IS                METHOD OF ATTACHMENT 
INVOLUNTARY                          
ACTION 
                    Denti-Cal payments                    NOL 
(cont’d.) 

                    Disability Insurance (DI)             Not attachable for taxes – can be 
                    benefits                              offset for a benefit overpayment 

                    Equipment:                            Warrant 

                    •          Sale of Equipment

                               1. No escrow               1. Warrant or NOL

                               2. With escrow             2. Issue a demand to clear the
                                                          Notice of State Tax Lien

                    Escrow funds: 

                    1.         Amounts covered by         1. Issue a demand to clear
                               a Notice of State          the Notice of State Tax
                               Tax Lien                   Lien

                    2.         Amounts not                2. NOL
                               covered by a Notice
                               of State Tax Lien

                    Financial institution 
                                                          NOL 
                    accounts: 

                    •          Banks

                    •          Credit Unions

                    •          Savings and Loans

                    Funds held by Trustees                Not attachable, unless they 
                    in bankruptcy                         are funds to be returned to 
                                                          the taxpayer, then use NOL 

                    Furniture and fixtures –              Warrant 
                    commercial 

                    Furniture and fixtures –              Not attachable 
                    personal and residence 

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CHAPTER 6                         INVOLUNTARY COLLECTION DETERMINATION 

TYPE OF 
                    IF IDENTIFIED ASSET IS                METHOD OF ATTACHMENT 
INVOLUNTARY                      
ACTION 
(cont’d.)           Horse racing purse                    NOL 

                    Individual Retirement                 Not attachable 
                    Account (IRA) 

                    Inheritance                           Warrant 

                    Insurance dividends                   NOL 

                    Insurance proceeds –                  Warrant if proceeds are 
                    business:                             for personal property 
                                                          damage 
                    •          Errors and Omissions

                    •          Malpractice Insurance

                    •          Fire Insurance

                    •          Interruption of Business

                    •          Personal Injury

                    Interest                              NOL 

                    Lien on cause                         Refer to SPS, SPG 

                    Life insurance policy –               Warrant 
                    loan cash value 

                    Liquor – unopened                     Warrant 

                    Lottery – proceeds/winnings  Offset 

                    Machinery                             Warrant 

                    Medi-Cal payments                     Offset 

                    Mobile home – dealer sales            Warrant 

                    Motor vehicles –                      Warrant 
                    on-road/off-road 

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CHAPTER 6                         INVOLUNTARY COLLECTION DETERMINATION 

TYPE OF 
                    IF IDENTIFIED ASSET IS             METHOD OF ATTACHMENT 
INVOLUNTARY                       
ACTION 
(cont’d.)           Partnership property             Warrant – Partnership property is 
                                                     not subject to levy for the 
                                                     individual debt of one of the 
                                                     partners incurred either prior to 
                                                     the formation or after the 
                                                     dissolution of a partnership. 

                    Payments for services            Offset 
                    rendered to state agencies 

                    Perishable items                 Warrant – Requires special 
                                                     consideration for storage, board, 
                                                     care and maintenance, or 
                                                     immediate sale. 

                    Personal property in             Warrant 
                    warehouse 

                    Personal property                • Warrant prior to the sale.
                    being sold 
                                                     • NOL to the buyer.

                    Progress payments                • Warrant – effective for
                    (continuing periodic               two years.
                    payments to taxpayer) 
                                                     • NOL – effective for one year.

                    Promissory note                  Warrant 

                    Property in custody of           Property that is no longer required 
                    the law                          for security and is to be returned 
                                                     to the taxpayer is subject to 
                                                     attachment (i.e., bail posted for a 
                                                     charge that has been cleared, 
                                                     property used as evidence, etc.). 
                                                     See property types in this table for 
                                                     the method of attachment. 

                    Prosthetic and orthopedic        Not attachable 
                    devices – for taxpayer’s 
                    personal use 

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CHAPTER 6                             INVOLUNTARY COLLECTION DETERMINATION 

TYPE OF 
                    IF IDENTIFIED ASSET IS            METHOD OF ATTACHMENT 
INVOLUNTARY                           
ACTION 
                    Real property:                    Warrant 
(cont’d.) 

                    •          Land

                    •          Taxpayer’s personal
                               residence, including a
                               mobile home

                    •          Rental

                    Recreational equipment            Warrant 

                    Refunds from other state          Offset 
                    agencies 

                    Rent                              NOL to each tenant 

                    Retirement funds                  Not attachable 

                    Rolling stock                     Warrant 

                    Safe deposit box                  Warrant with drilling instructions. 

                    Sales tax deposit                 Not attachable unless being 
                                                      refunded, then offset prior to 
                                                      refund to the taxpayer. 

                    Security deposits                 Offset 

                    Stock                             NOL 

                    Stock in trade                    Warrant 

                    Surplus funds from third-         NOL 
                    party sale 

                    Tangible personal property        Warrant 

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CHAPTER 6                              INVOLUNTARY COLLECTION DETERMINATION 

TYPE OF 
                    IF IDENTIFIED ASSET IS                    METHOD OF ATTACHMENT 
INVOLUNTARY                            
ACTION 
(cont’d.)           Trailer(s):                             Warrant 

                    •          Camping

                    •          Freight

                    •          Motor home

                    •          Utility

                    •          Vehicle transport

                    Trusts – family                         NOL or Warrant 

                    Trusts – held for a                     Not attachable: 
                    third party 
                                                            • Federal regulations prohibit
                                                              the attachment of payroll
                                                              withholding.

                                                            • Special bond deposits for
                                                              other taxing agencies.

                                                            Warrant: 

                                                            • Undisclosed beneficiary of a
                                                              trust account.

                    Trusts – inmate                         Not attachable 

                    Trusts – living                         Refer to a Special Procedures 
                                                            Advisor. 

                    Trusts – spendthrift                    Not attachable 

                    Unemployment                            Not attachable for taxes – can 
                    Insurance (UI) benefits                 be offset for benefit 
                                                            overpayments. 

                    Vacation trust funds                    NOL – should be served at the 
                                                            time and place designated by 
                                                            the union. 

                    Vehicles                                Warrant 

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CHAPTER 6                       INVOLUNTARY COLLECTION DETERMINATION 

TYPE OF 
                    IF IDENTIFIED ASSET IS               METHOD OF ATTACHMENT 
INVOLUNTARY                     
ACTION 
(cont’d.)           Wages/Salaries:                      EWOT 

                    •          Private businesses        If the taxpayer is in the military, 
                                                         the base commander may also 
                    •          Private businesses
                                                         be contacted for assistance in 
                               operating on
                                                         collection. 
                               military bases

                    •          Military businesses
                               with either private or
                               federal employees

                    •          Federal employees

                    •          Post office employees

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CHAPTER 7                           STATE TAX LIEN/NOTICE OF STATE TAX LIEN 

STATE TAX           A state tax lien is a form of security interest imposed by law upon 
LIEN/NOTICE OF      property to secure the payment of taxes. A state tax lien may be 
STATE TAX LIEN      imposed for failure to pay required taxes. The filing of a Notice of 
(DE 2181)           State Tax Lien is a public notice that the state (or one of its 
                    departments) has a claim against all property owned by the 
                    taxpayer. The Notice of State Tax Lien also establishes the 
                    Employment Development Department’s (EDD) priority when 
                    there are competing liens. 

                    The authority for all state tax liens derives from Section 7170 of 
                    the Government Code (GC). Per Section 1703 of the California 
                    Unemployment Insurance Code (CUIC), a state tax lien is created 
                    on the date of the first system generated billing (discovery 
                    statement) to the taxpayer of the amount due, the finality date of 
                    an assessment, or the date of the written notice of rescission 
                    provided under Section 1875 of the CUIC for an Offer in 
                    Compromise (OIC). Each of these dates is known as the lien 
                    arose date. This means the lien is perfected and enforceable 
                    without a recorded Notice of State Tax Lien. 

                    Section 7171(a) of the GC allows the EDD to record a Notice of 
                    State Tax Lien with the county recorder in the same county where 
                    real property is located. Notices of State Tax Lien may be 
                    recorded in more than one county. Sections 7171(b) and 7220 of 
                    the GC allows the EDD to file a Notice of State Tax Lien with the 
                    Secretary of State (SOS) on personal property. The EDD must 
                    record and/or file a Notice of State Tax Lien no later than 10 years 
                    from the lien arose date. 

                    For a better understanding of this procedure, the following terms 
                    have specific meanings: 

                               TERM             DESCRIPTION 

                                    These three terms are interchangeable 
                                    and result from any of the following: 

                    Create date     • Date of discovery statement for an
                                      amount due.

                    Choate date     • Finality date of an assessment.

                    Lien arose date • Date of an OIC rescission.

                    Filed           Notice of State Tax Lien is filed with the 
                                    SOS. 

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CHAPTER 7                           STATE TAX LIEN/NOTICE OF STATE TAX LIEN 

STATE TAX 
                               TERM                      DESCRIPTION 
LIEN/NOTICE OF 
STATE TAX LIEN 
(DE 2181)           Lien            An encumbrance upon an asset placed by 
                                    creditors. 
(cont’d.) 

                    Mother lien     Original Notice of State Tax Lien. 

                    Notice of State Public Notice of a State Tax Lien. 
                    Tax Lien 

                    Recorded        Notice of State Tax Lien recorded with the 
                                    county recorder. 

                    State tax lien  Statutory lien authorized by Section 1703 of 
                                    the CUIC. 

                    Silent lien     Statutory lien for which no paper has been 
                                    issued. 

                    Statutory lien  Authorized by Section 1703 of the CUIC, a 
                                    perfected and enforceable state tax lien. Also 
                                    known as a silent lien. 

EMPLOYER            Employers are notified on cycled billing statements, such as 
NOTIFICATION        Notice of Amount Due (DE 6601), Statement of Account 
                    (DE 2176), etc., of any outstanding balances on their account. If 
                    an employer does not respond to the notifications, the outstanding 
                    balance is then referred to collections and the employer will 
                    receive a Collection Notice (DE 6485). 

                    The notification on the DE 6485 reads: 

                    We may take collection actions without further notice as provided 
                    for in the California Unemployment Insurance Code. Actions may 
                    include: 
                    •          Filing of State Tax Liens.
                    •          Garnishment of your wages.
                    •          Seizure and sale of your assets.
                    •          Interagency intercepts.

                    If the employer does not respond to the DE 6485 within 45 days, 
                    the Accounting and Compliance Enterprise System (ACES) will 
                    automatically move the account to an evaluation stage that will 
                    review the account for the next appropriate action. 

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CHAPTER 7                              STATE TAX LIEN/NOTICE OF STATE TAX LIEN 

REQUIRED            Pursuant to Section 7171(c) of the GC, the Notice of State Tax 
INFORMATION         Lien recorded or filed shall include all of the following: 

                    1. The name* and last known address of the taxpayer.

                    2. The name of the agency giving notice of the lien.

                    3. The amount of the unpaid tax.

                    4. A statement that the amount of the unpaid tax is a lien on all
                               real or personal property and rights to such property, including
                               all after-acquired property and rights to property, belonging to
                               the taxpayer.

                    5. A statement that the agency has complied with all of the
                               provisions of the applicable law for determining and assessing
                               the tax.
                    A Notice of State Tax Lien is not valid without the above listed 
                    information. 

                    *County recorders will not record a Notice of State Tax Lien with
                    ETC or ETAL after the liable individual’s or corporate names. 

LIEN PRIORITY       When sufficient funds are not available to clear all liabilities, 
                    priority must be established to determine the recipient of the 
                    funds. 

                    All statutory liens are subordinate to mechanic liens (Stop Order) 
                    as set forth in Section 3193 of the Civil Code. 

                    The Notice of State Tax Lien recording date establishes priority 
                    when a general creditor’s lien is against the same person or entity 
                    as the EDD’s lien. 

                    When priority for payment must be established between 
                    competing state tax liens or between a state tax lien and a federal 
                    lien, the first statutory lien that comes into existence has priority 
                    as provided in Section 7170.5 of the GC. 

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CHAPTER 7                      STATE TAX LIEN/NOTICE OF STATE TAX LIEN 

PURPOSE OF A        A recorded or filed Notice of State Tax Lien: 
STATE TAX LIEN 
                    •          Allows the EDD to obtain funds from an escrow.

                    •          Establishes the EDD’s priority with respect to third parties.

                    •          Extends the time for taking involuntary action.

                    •          Provides notice to the public of the EDD’s lien and
                               encumbrances of real and personal property.

COUNTY LIEN         Section 7174(d) of the GC authorizes a lien release fee to be 
FEES                added to the taxpayer’s account. The lien release fee amounts 
                    vary by county. Section 7171(d) of the GC allows an additional fee 
                    for Notices of State Tax Lien with an out-of-state address. Each 
                    county bills the EDD monthly for the recordation fees. The Special 
                    Procedures Section, Lien Group is responsible for authorizing and 
                    approving payment. 

                    Pursuant to Sections 27361.3 and 7227 of the GC, the EDD is 
                    exempt from a recording fee for the release of an erroneous 
                    Notice of State Tax Lien. 

SECRETARY OF        Section 7227 of the GC requires a fee of $2 for filing a certificate 
STATE FILING        of release. However, there is no fee for filing a certificate of 
FEES                release if the Notice of State Tax Lien is erroneous. 

                    The SOS requires that the fees are submitted with releases that 
                    need to be filed. 

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CHAPTER 7                        STATE TAX LIEN/NOTICE OF STATE TAX LIEN 

LIEN                Under the provisions of Section 7172(c) of the GC, to prevent a 
EXTENSIONS          recorded or filed Notice of State Tax Lien from expiring and to 
                    remain within the statute of limitations, a Notice of Extension of 
                    State Tax Lien must be recorded with the county recorder or filed 
                    with the SOS within 10 years from the recording or filing date. 
                    The 10-year period may be crucial. 

                    California Constitution Article 13, Section 30, provides that every 
                    tax shall be conclusively presumed to have been paid after 30 
                    years from the time it became a lien unless the property subject 
                    to the lien has been sold in the manner provided by the 
                    Legislature for the payment of the tax. 

NOTICE OF STATE     The EDD’s liens are prefixed with a letter depending on when the 
TAX LIEN            Notice of State Tax Lien was issued. The following table explains 
IDENTIFICATION      each letter of the EDD’s liens: 

                    LETTER                          IDENTIFIES 
                                
                               G Automated Notices of State Tax Lien began on 
                                 January 18, 2011. 

                               W Automated Notices of State Tax Lien issued from 
                                 June 3, 1988, through January 17, 2011. 

                               M Manual Notices of State Tax Lien began on April 3, 
                                 1972. Sections 7174(c) and (d) of the GC allows 
                                 agencies to charge the taxpayer release of lien fees 
                                 and mandates agencies to send the release of liens 
                                 to the county recorder for recordation. 

                               P Manual Notices of State Tax Lien issued prior to 
                                 April 3, 1972. No lien fees. Release of liens were 
                                 sent directly to the taxpayer to record with the 
                                 county recorder. 

                               K Manual Notices of State Tax Lien issued from 
                                 February 27, 1975, to September 30, 1986. 

                               N Manual Notices of State Tax Lien issued in the early 
                                 1960s for a very short period of time. 

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CHAPTER 7                      STATE TAX LIEN/NOTICE OF STATE TAX LIEN 

LIEN RELEASES       Section 7174(c)(1) of the GC directs the EDD to record a 
                    Certificate of Release in the office of the County Recorder where 
                    the Notice of State Tax Lien is recorded not later than 40 days 
                    after the liability is satisfied. 

                    Section 7174(e)(1) of the GC requires the EDD to file a Certificate 
                    of Release with the SOS not later than 40 days from the date of 
                    full satisfaction. 

                    Section 7174(d) of the GC provides that the cost of recording the 
                    Certificate of Release is an obligation of the taxpayer and may be 
                    collected in any manner provided by law for the collection of the 
                    tax. The EDD includes lien fees in the penalty column of the 
                    Notice of State Tax Lien. 

                    In accordance with Section 7174(f) of the GC, if payment for the 
                    liability is made by personal or business check, the 40-day period 
                    does not commence to run until the financial institution upon 
                    which it was drawn has paid the check. 

ERRONEOUS           A Notice of State Tax Lien is considered erroneous if it is 
LIENS               recorded with the county recorder’s office, or filed with the SOS 
                    and one of the following conditions exist: 

                    •          An incorrect employer name or entity was used.

                    •          The lien was recorded after the bankruptcy petition date.

                    •          Liability was established in error.

                    •          When an assessment is cancelled and the liability stated on
                               the associated Notice of State Tax Lien represents the
                               entire amount of the cancelled assessment.

                    •          The employer timely petitioned assessments.

                    •          The lien was recorded after a taxpayer is deceased.
                               CAUTION: A Notice of State Tax Lien may be recorded
                               against a decedent’s estate.

                    •          The lien is recorded after the liability is paid in full.

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CHAPTER 7                      STATE TAX LIEN/NOTICE OF STATE TAX LIEN 

LIENS THAT          Examples of situations where the Notice of State Tax Lien is not 
ARE NOT             erroneous: 

ERRONEOUS           •          Payment is received after the recording date of a Notice of
                               State Tax Lien.

                    •          The lien was recorded prior to dissolution of partnership.

                    •          Part of the liability includes a cancelled assessment.

                    •          Release of a partner in a partnership does not make the
                               Notice of State Lien erroneous to the other partner. Written
                               proof is required to release a partner as erroneous (e.g., a
                               copy of the dissolution of partnership papers with either a
                               newspaper public notice or a statement with a notarized
                               signature from the remaining partner).

                    •          A business is awarded to a spouse in a divorce. The EDD
                               was not a party to the divorce proceedings and cannot be
                               bound by the decree.

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CHAPTER 8                                      CONTRACTORS STATE LICENSE BOARD 

LICENSING           Section 7145.5 of the Business and Professions Code (B&PC) 
                    authorizes the Contractors State License Board (CSLB) to 
                    suspend a license or refuse to: 

                    •          Issue a license.

                    •          Reinstate a license.

                    •          Reactivate a license.

                    •          Renew a license.

                    The above actions may occur if a licensee fails to resolve all 
                    outstanding final liabilities, which include taxes, additions to tax, 
                    penalties, interest, and any fees that may be assessed by the 
                    CSLB, the Department of Industrial Relations, the Employment 
                    Development Department (EDD), or the Franchise Tax Board 
                    (FTB). 

                    When a contractor has violated the provisions of the California 
                    Unemployment Insurance Code (CUIC), the EDD may request the 
                    CSLB to take disciplinary action against the license holder. 

LICENSE             All businesses or individuals who construct or alter any building, 
REQUIREMENTS        highway, road, parking facility, railroad, excavation, or other 
                    structure in California must be licensed by the CSLB if the total 
                    cost (labor and materials) of one or more contracts on the project 
                    is $500 or more. More information can be found in Sections 7026, 
                    7028, and 7048 of the B&PC. 

ISSUED TO           Section 7065 of the B&PC states that a license may be issued to 
CORRECT ENTITY  an individual, a partnership, a corporation, or a limited liability 
                    company. The license is issued to the individual owner, to the 
                    partnership, to the corporation as it is registered with the 
                    Secretary of State (SOS), or to the combination of licensees who 
                    are parties to the joint venture. Section 7075.1(a) of the B&PC 
                    provides that a contractor’s license is not transferable. 

                    A license is issued to one individual or to one entity and cannot be 
                    used by another. For example, a sole proprietorship would be in 
                    violation for using a license as an individual and as a responsible 
                    managing employee or a responsible managing officer in a 
                    corporation.  

                    If a partner leaves the business, the existing license is canceled. 
                    See Section 7076 of the B&PC regarding additional information 
                    on the cancellation of licenses. 

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CHAPTER 8                                     CONTRACTORS STATE LICENSE BOARD 

VALID TIME          A license is issued for two years and will expire on the last day of 
PERIOD              the month in which it was issued. An active license must be 
                    renewed every two years. If a license is inactive, the renewal 
                    period is four years but it is considered “on hold” by the CSLB and 
                    must be restored to an active status to resume contracting. 

REQUESTING A        The taxpayer’s license may be active, cancelled, revoked, or 
CSLB HOLD           suspended. The following conditions must exist prior to requesting 
                    a CSLB license hold from Special Procedures Section, Offset 
                    Group: 

                    •          The taxpayer’s account balance must be over $1,000 in
                               accordance with current EDD policy.

                    •          Assessments must be final; a discovery Statement of
                               Account (DE 2176) and a Collection Notice (DE 6485) must
                               have been sent.

                    •          A License Demand Notification (DE 7145) notifying the
                               contractor of the EDD’s intent to request the CSLB to
                               suspend or delay the license renewal must have been sent
                               to the taxpayer no less than 15 days and no more than six
                               months prior to requesting a license hold.

                    •          If an Offer in Compromise agreement is rescinded, a written
                               notice of rescission and a notice of the amount of
                               reestablished liability that is due and payable, as provided
                               under Section 1875(c) of the CUIC, must have been sent in
                               the same name as the CSLB license holder.

                    It is not necessary for a Notice of State Tax Lien to have been filed 
                    or recorded prior to requesting a hold. 

                    The CSLB has authorized the EDD to request action and release 
                    on the same contractor’s license as many times as the EDD 
                    deems necessary. However, it is current Collection Division policy 
                    that if a license has been released due to the establishment of an 
                    installment agreement and a default causes a second hold to be 
                    placed, full payment is necessary for the second hold to be 
                    released. 

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CHAPTER 8                      CONTRACTORS STATE LICENSE BOARD 

                    SAMPLE OF DEMAND LETTER TO CONTRACTOR 

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CHAPTER 9                                            FARM LABOR CONTRACTORS 

FARM LABOR          A farm labor contractor (FLC) as defined in Sections 1682 and 
CONTRACTORS’        1682(b) of the Labor Code (LC) must be licensed by the 
LICENSES            Department of Industrial Relations’ Labor Commissioner as set 
                    forth in Section 1683 of the LC. 

                    The Employment Development Department (EDD) is authorized 
                    by Section 1141 of the California Unemployment Insurance Code 
                    (CUIC) to notify the Labor Commissioner that an FLC is 
                    delinquent in the payment of worker contributions, State Disability 
                    Insurance (SDI), or Personal Income Tax (PIT), either by self-
                    assessment or by a final EDD assessment. Section 1690.1 of the 
                    LC authorizes the Labor Commissioner to refuse to issue or 
                    renew any license until the licensee has fully paid the amount of 
                    the delinquency. 

                    The Labor Commissioner must receive the request for stop order 
                    prior to the license expiration date. 

                    After a stop order has been issued, the Labor Commissioner must 
                    be notified in writing when the liability is paid or when acceptable 
                    arrangements for payment have been made. 

EXPIRATION          Section 1688 of the LC provides that when a license is first 
DATES               issued, it shall run to the next birthday of the applicant. Each 
                    license shall then be renewed within the 30 days prior to the 
                    licensee's birthday and shall run from birthday to birthday. 

                    For partnerships, the oldest partner's birthday is used, and for a 
                    corporation or LLC, the anniversary date of incorporation is used. 

LICENSE             A License Demand Notification (DE 7145) is a letter stating the 
DEMAND              EDD’s intention to request that the Labor Commissioner stop the 
NOTIFICATION        renewal of a license and is sent to the taxpayer. 

                    If there is no response from the taxpayer after 15 days (10 days 
                    plus five days for mailing), an FLC Hold/Release Consolidation 
                    (DE 6454) is sent to the Labor Commissioner pursuant to 
                    Section 1690.1 of the LC. 

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CHAPTER 9                                  FARM LABOR CONTRACTORS 

                               SAMPLE OF DEMAND LETTER TO FLC 

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CHAPTER 9                                  FARM LABOR CONTRACTORS 

                               SAMPLE OF STOP ORDER 

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CHAPTER 10                                                    INTERAGENCY OFFSETS 

INTERAGENCY         An interagency offset is a procedure that the EDD uses to collect a 
OFFSETS             liability owed by a person or entity from any money due to that 
                    person or entity by another government agency. The source falls 
                    into two categories: 

                    •          State: An agency within the State of California

                    State offsets are received from various state agencies and are 
                    deducted from monies paid for a variety of reasons. 

                    •          Federal: Department of Treasury

                    Federal offsets are deducted from federal income tax refunds and 
                    are a result of the Treasury Offset Program (TOP). 

STATE               Section 12419.5 of the Government Code (GC) authorizes the 
OFFSETS             State Controller’s Office (SCO) to collect money due to one state 
                    department by a person or entity, by deducting the amount from 
                    any money that may be owing to such person or entity by another 
                    state department. This procedure is called offset. Requirements 
                    are defined in Section 8790 of the State Administrative Manual 
                    (SAM).  
                    The amounts payable to a person or entity may have resulted 
                    from: 

                    •          A tax refund

                    •          Lottery winnings

                    •          License fees

                    •          Payment for services or materials furnished
                    An allowable offset can be initiated on any final amount due or 
                    when a statement has been sent, except in the case of 
                    bankruptcies, assessments that are not final, and assessments 
                    that have been petitioned. 

                    A Notice of State Tax Lien (DE 2181) is not required to be 
                    recorded with a county or filed with the Secretary of State (SOS) 
                    when requesting an offset. Section 12419.4 of the GC provides an 
                    immediate lien in the amount of the unpaid taxes against all 
                    property held or owned by other state agencies. 

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CHAPTER 10                                         INTERAGENCY OFFSETS 

STATE               Pursuant to Section 8776.6 and 8790 of the SAM, the taxpayer 
OFFSETS             must be notified 60 days prior to being offset. This requirement is 
(cont’d.)           met when a Collection Notice (DE 6485) is sent to the taxpayer. 

                    Sources of state offset: 

                    1. Franchise Tax Board (FTB):

                               • Personal Income Tax (PIT) refunds

                               • Lottery winnings

                               • Unclaimed property
                    2. FTB: Bank and corporation tax refunds
                    3. California Department of Tax and Fee Administration (CDTFA)
                    4. Other state agencies

                    An offset overpayment CANNOT be held for future liabilities (i.e., 
                    the filing of delinquent reports or be offset to another agency). 

FTB                 The SCO must approve an agency’s participation in the 
INTERAGENCY         Interagency Intercept Collection Program (Offset). A written 
INTERCEPT           Request-to-Participate must be submitted to the SCO. 
COLLECTION 
PROGRAM 

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CHAPTER 10                                                           INTERAGENCY OFFSETS 

MULTIPLE PIT        Section 12419.3 of the GC states that when multiple agencies 
OFFSET              request an intercept for the same taxpayer, the FTB will channel 
PRIORITIES          any intercepted funds to agencies in the following order: 

                    1. The non-payment of child or family support accounts enforced
                               by a local child support agency.
                    2. The non-payment of child or family support accounts enforced
                               by someone other than a local child support agency.
                    3. The non-payment of spousal support accounts enforced by a
                               local child support agency.
                    4. The non-payment of spousal support accounts enforced by
                               someone other than a local child support agency.
                    5. The non-payment of penalties to the Restitution Fund.
                    6. The benefit overpayment accounts administered by the
                               Employment Development Department (EDD) if no signed
                               reimbursement agreement exists, or if two consecutive
                               payments on a reimbursement agreement are delinquent at
                               any time.
                    7. Other offset accounts in the priority determined by the SCO.

OTHER STATE         Funds from the following cannot be offset: 
AGENCIES’ 
OFFSETS             •          Bureau of Unclaimed Property (This property does not belong
                               to the state, but to the individuals.)

                    •          DentiCal*.

                    •          Workers’ compensation awards*.

                    •          Refunds of retirement contributions.

                    •          Unemployment Insurance (UI) or Disability Insurance (DI)
                               benefits.
                    *These funds belong to private organizations.

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CHAPTER 10                                                 INTERAGENCY OFFSETS 

SECURITY            Under the provisions of Section 12419.4 of the GC, the EDD is 
DEPOSITS            authorized to offset against: 

                    •          Security deposits held by various state agencies’ treasury trust
                               bank accounts, except for CDTFA, or any other state agency
                               whose deposits are held by a private financial institution.

                    •          Bonds deposited by the agencies holding the items with the
                               State Treasurer.
                    However, an offset against the security deposit may not be made 
                    until the deposit is due to be refunded to the taxpayer. 

FEDERAL LEVY        Section 926.8 of the GC provides that whenever a federal agency, 
                    in the collection of taxes or amounts owing to it, is authorized by 
                    federal law to levy administratively on credits owing to a debtor, it 
                    may file a certificate of claim with the state against funds owing by 
                    the state to such debtor. When a request for payment is received 
                    under this procedure, amounts due the state by the debtor are 
                    first offset before any payment is made to the federal government. 
                    Subject to the provisions in Section 12419.4 and 12419.5 of the 
                    GC, the SCO shall issue the warrants payable to the United 
                    States Treasury. Refer to Section 8790.6 of the SAM for SCO 
                    procedures. 

FEDERAL             The TOP is a result of the Internal Revenue Service (IRS) 
OFFSETS             Restructuring and Reform Act of 1998 as set forth in 
                    Section 6402(e) of Title 26, United States Code (U.S.C.), and 
                    Part 285.8 of the Title 31, Code of Federal Regulations. This act 
                    allows the Secretary of the Treasury to offset federal tax refund 
                    payments to collect past due, legally enforceable state tax 
                    obligations reported to the Secretary of Treasury by states. 
                    Effective January 1, 1999, the IRS tax refund offset program was 
                    merged into TOP, operated by the Bureau of the Fiscal Service 
                    (BFS) (previously known as the Financial Management Service), a 
                    bureau of the U.S. Department of Treasury. 

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CHAPTER 10                                                INTERAGENCY OFFSETS 

BUREAU OF           When an offset occurs, the BFS notifies the taxpayer that their 
FISCAL SERVICE      refund has been sent to the EDD. In the notice to the taxpayer, 
OFFSET              the BFS provides the amount and date of the offset and the 
PROCESS             Taxpayer Assistance Center’s contact phone number  
                    and address. 

PRIORITIES          Federal law indicates how a tax refund payment will be applied 
FOR FEDERAL         when a taxpayer has debts with multiple agencies. The payment 
OFFSET              priorities are mandated by Section 6402(e) of the Title 26, U.S.C. 
                    Before authorizing the BFS to disburse a tax refund payment, the 
                    IRS will apply any amount of refund to federal tax liabilities of the 
                    taxpayer. Then, the tax refund payment will be reduced and 
                    applied to a taxpayer’s debts in the following order of priority: 

                    •          IRS income tax liabilities.

                    •          Past due child support assigned to a state.

                    •          Any past due, legally enforceable debt owed to a
                               federal agency.

                    •          Past due child support not assigned to a state.
                    •          State tax liabilities.

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CHAPTER 11                                                            INTERIM REPORTINGS 

INTERIM             Interim reporting is accelerated reporting of subject wages and 
REPORTING           payment of contributions and withholdings. Interim reporting may 
                    be required of the employer under the provisions of Section 1115 
                    of the California Unemployment Insurance Code (CUIC). 

                    Active employers may be placed on interim reporting to prevent an 
                    increase in their tax liability. Interim reporting is used to assure that 
                    the employer remains current while liquidating delinquent liability. 
                    The employer will be required to continue on interim reporting until 
                    all delinquent liabilities are satisfied and the financial condition of 
                    the business has stabilized. 

                    For ease of reconciliation and control, the reporting periods should 
                    coincide with the employer’s payroll period or be made at least on 
                    a monthly basis. The Interim Contribution Return (DE 2858) will be 
                    used by the employer to file interim returns and pay the amounts 
                    due to the designated field office. 

                    Employers that have been placed on interim reporting by the 
                    Employment Development Department (EDD) pursuant to 
                    Section 1115 of the CUIC are not relieved of the deposit 
                    requirements under Sections 13021(c) and (d) of the CUIC for 
                    withholdings. 

REQUIREMENTS        Authority to require the filing of returns and payment of 
FOR INTERIM         contributions at less than quarterly periods has been delegated by 
REPORTING           the EDD Director to Senior Tax Compliance Representatives and 
                    above. 

                    Section 1115 of the CUIC requires any of the following findings: 

                    •          The employing unit is insolvent.

                    •          The employing unit is delinquent and a substantial amount of
                               contributions due.

                    •          The employing unit has discontinued or is about to discontinue
                               business at any of its known locations.

                    •          The business is of a temporary or seasonal nature.

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CHAPTER 11                                                  INTERIM REPORTINGS 

REQUIREMENTS        When the interim reporting periods have been determined, a 
FOR INTERIM         demand letter is sent to the employer as notification of the required 
REPORTING           filing periods. The demand letter must provide the employer with at 
(cont’d.)           least 10 days advance notice. The initial interim report and 
                    payment will start at the beginning of the current quarter and 
                    continue to the end of the next pay period that occurs after the 
                    demand letter is sent. All interim reports and required contributions 
                    are due the first day after the end of the interim reporting period 
                    and become delinquent if not filed and paid within 10 days of the 
                    due date. 

                    Example: If an employer is placed on monthly interim reporting as 
                    of July 1 and the demand letter is sent August 17, the employer 
                    will be required to submit the first interim return covering the period 
                    July 1 through August 31 by September 1. If the interim report and 
                    payment are not received by September 10, a penalty of 
                    15 percent (10 percent for periods prior to 3rd quarter 2014) of the 
                    amount due plus interest will be added. 

                    The written notice shall be served in person or by mail. If the 
                    notice is sent by mail, it should be sent by certified mail. When 
                    possible, the notice should be hand delivered to the employer 
                    along with the reporting form DE 2858. 

TERMINATION         The case assignee will determine when to terminate the interim 
OF                  reporting requirement. 
REQUIREMENT 

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CHAPTER 12                                                  LIQUOR LICENSE HOLD 

LIQUOR              Section 24049 of the Business and Professions Code (B&PC) 
LICENSE             authorizes the Employment Development Department (EDD) to 
HOLDS               request from the Department of Alcoholic Beverage Control (ABC) 
                    to place a hold on certain types of liquor licenses. 

                    A liquor license hold is a lien specifically on the liquor license. A 
                    recorded Notice of State Tax Lien (DE 2181) is not required. 

                    A hold establishes a priority to any monies received from the sale 
                    of the liquor license and prevents the transfer of a liquor license 
                    from the seller to the buyer until the conditions of the hold have 
                    been met. In order to establish priority, an Order to Withhold 
                    Transfer of Liquor License (DE 271) must be on file with the ABC. 
                    The hold is in effect until released or the liquor license is revoked 
                    by the ABC. 

                    Holds may be placed on a liquor license if the taxpayer has an 
                    established liability with the EDD. 

TYPE OF 
                               TYPE                  DESCRIPTION 
LICENSE

                               20   Off-Sale Beer and Wine: A liquor license must be in 
                                    a moratorium county. 

                                    Section 23817.5 of the B&PC Off-Sale Beer and 
                                    Wine License Moratorium 

                                    A countywide moratorium on the issuance of 
                                    original Type 20 licenses will exist after January 1, 
                                    1995, in 48 counties. There are 10 counties where 
                                    a countywide moratorium does not exist. Call 
                                    Special Procedures Section, Offset Group (SPS, 
                                    OG) for further information. 

                               21   Off-Sale General 

                               47   On-Sale General Eating Place 

                               48   On-Sale General Public Premises 

                               49   On-Sale General Seasonal 

                               57   Special/Seasonal 

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CHAPTER 12                                               LIQUOR LICENSE HOLD 

TYPE OF             Holds may not be requested on the following types of licenses: 
LICENSE 
(cont’d.) 
                               TYPE                  DESCRIPTION 

                               40   On-Sale Beer 

                               41   On-Sale Beer and Wine for Bona Fide Public 
                                    Eating Place 

                               42   On-Sale Beer and Wine Eating Place 

                               51   Club 

                               70   On-Sale General Restrictive Service 

LIQUOR              When a liquor license is to be sold or transferred and the EDD 
LICENSE             has a DE 271 on file, the escrow holder must request a liquor 
DEMANDS             license demand from the EDD. The SPS, OG, is responsible for 
                    preparing the liquor license demand. 

                    When a business is sold and a liquor license is involved, a 
                    separate demand is issued for the liquor license proceeds. The 
                    SPS, OG, will prepare the liquor license demand and an Area 
                    Audit Office in the Field Audit and Compliance Division will prepare 
                    the business sale demand. Escrow holders may not be aware of 
                    an ABC hold. If a request for an escrow clearance is received, 
                    notify the SPS, OG, immediately if a liquor license is involved. 

                    Delinquent reports should be obtained or a liability assessed prior 
                    to the issuance of a liquor license demand. 

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CHAPTER 12                                            LIQUOR LICENSE HOLD 

ESTABLISH                        IF                              THEN 
LIABILITY FOR 
LIQUOR              The employer is operating a       Include liability covering all 
LICENSE             diversified business on the       operations. 
DEMAND              same premises, for example, a 
                    restaurant, bar, and cocktail 
                    lounge. 

                    The employer has multiple         The entire liability of the 
                    licensed premises in California.  entity should be included in 
                                                      the demand. 

                    The seller is operating the       Contact employer to obtain 
                    business pending transfer of      delinquent and/or final 
                    license.                          return(s). 

                    Required reports have not been    Prepare a Section 1126 of 
                    received.                         the California 
                                                      Unemployment Insurance 
                                                      Code (CUIC) estimated 
                                                      assessment. When the 
                                                      assessment has been 
                                                      mailed, include the amount 
                                                      due in the demand plus the 
                                                      Section 1135 of the CUIC 
                                                      penalty on an assessment 
                                                      that is not final. 

                    The employer is continuing in     Prepare an assessment 
                    business until the expected date  including estimated wages 
                    of transfer.                      to the date of transfer. 

                    A liability is incurred by an     The liability follows the 
                    individual, other than the holder liquor license. The licensee 
                    of the liquor license, who is     is liable when another 
                    using the liquor license being    person is using their liquor 
                    transferred.                      license and a tax liability is 
                                                      incurred. 

                    The employer has multiple         The entire liability of the 
                    licensed premises in California.  entity should be included in 
                                                      the demand. 

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CHAPTER 12                                                      LIQUOR LICENSE HOLD 

INSUFFICIENT        If the demand for payment from the EDD, California Department of 
FUNDS IN            Tax and Fee Administration, Franchise Tax Board, or a county 
ESCROW              with an unsecured property tax exceeds the amount of the funds in 
PRO RATA            escrow, the various agencies will prorate the funds in escrow. The 
                    pro-rata demand is prepared by the agency with the largest 
                    liability. Once the agencies come to an agreement, a demand will 
                    be made to the escrow agent. The SPS, OG will prepare an 
                    amended demand with the EDD’s prorated liability amount. 

                    Since the entire liability was not collected from the seller due to the 
                    pro-rata on the liquor license, the remaining balance must still be 
                    collected from the seller. With respect to the liquor license only, 
                    the buyer would not be liable pursuant to Section 1733 of the 
                    CUIC with respect to the liquor license only. However, the buyer 
                    may still be liable pursuant to Section 1733 of the CUIC with 
                    respect to the purchase of other assets, if any. 

DISBURSEMENT        After the disbursement of funds to the agencies and/or counties 
OF MONEY IN         with a hold, the remaining escrow funds are distributed to the 
ESCROW              payment of claims in the following order as directed by 
                    Section 24074 of the B&PC: 

                    1.         Internal Revenue Service and other taxing agencies.

                    2.         Wages or salaries accrued prior to the sale, transfer, or
                               opening of an escrow.

                    3.         Payments of secured creditors.

                    4.         Mechanics liens.

                    5.         Escrow fees.

                    6.         Payments on claims of goods sold.

                    7.         All other claims reduced to court ordered judgments.

                    8.         Payment of other claims.

PAYMENT             When full payment in the form of cash, cashier’s check, money 
RECEIVED            order, or certified check is received, notify the SPS, OG to release 
                    the liquor license hold. Personal or business checks are not 
                    acceptable for immediate release. No written release is provided to 
                    the taxpayer. 

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CHAPTER 13                                                       NOTICE OF LEVY 

NOTICE OF LEVY      A Notice of Levy (DE 8005) is issued to attach the credits or 
                    personal property of any delinquent account. This includes active, 
                    inactive, and responsible person accounts. The issuance of a 
                    Notice of Levy is authorized by Section 1755 of the California 
                    Unemployment Insurance Code (CUIC) and attaches funds in an 
                    account as defined in Section 9102(a)(2) of the California 
                    Commercial Code (CCC).  

                    The Notice of Levy may be issued to: 

                    •          Financial Institutions, including:

                               o Banks

                               o Savings and loan institutions

                               o Credit unions

                               o Trust companies

                    The Notice of Levy requires that any funds held at the time of 
                    receipt of the Notice of Levy be remitted to the Employment 
                    Development Department (EDD). 

                    •          Third-Party Accounts Receivable:

                               o A third party who has been served a Notice of Levy must
                                 surrender assets within five days after the assets are
                                 payable to the taxpayer.

                               o A Notice of Levy to a third party remains in force for one
                                 year and may be renewed.

                    •          Credit Card Processors: A Notice of Levy to a credit card
                               processor remains in force for one year and may be
                               renewed.

                    Section 1755(a) of the CUIC directs that the Notice of Levy be 
                    served in person or by first class mail. Section 1755.1 of the CUIC 
                    allows for service electronically: 

                    •          Not later than three years after the payment of any
                               contributions, penalties, or interest became delinquent. Only
                               during this period, a recorded Notice of State Tax Lien is not
                               necessary.

                                                             Or 

                    •          Within 10 years from the recording of a judgment or the filing
                               of a Notice of State Tax Lien.

                    A stop notice (mechanics lien) has priority over a Notice of Levy as 
                    outlined in Section 9456 of the California Civil Code. 

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CHAPTER 13                                                        NOTICE OF LEVY 

ISSUANCE            The Notice of Levy is a four-part form. A voucher, two copies of 
                    the notice, and an answer page are mailed, served, or 
                    electronically transmitted. 

METHOD OF           A Notice of Levy can be serviced via: 
SERVICE             •          Regular USPS mail
                    •          In person
                    •          Electronic media

RESULTS             When a response to the Notice of Levy is received, use the 
                    following table to determine the next action: 

                                   IF                          THEN 

                    A partial payment or        Issue an Amendment to Notice of Levy 
                    payment in full with        (DE 8016). For accounts receivable Notice 
                    guaranteed funds is         of Levy, issue a DE 8016 to each account 
                    received from other         receivable.  
                    than the Notice of 
                    Levy 

                    Failure to remit            Section 1757 of the CUIC provides that 
                                                failure to surrender credits or other 
                                                personal property shall make that person 
                                                liable for the value of the credits or other 
                                                personal property up to the amount 
                                                specified in the Notice of Levy. 

                    Failure to respond          Contact the recipient of the levy to verify 
                                                receipt and emphasize the instructions 
                                                on the front of the Notice of Levy. 

                    Negative response 

                    •          Taxpayer not     • Contact the payee and give specific
                               identified         personal information that helps identify
                                                  the taxpayer.
                    •          Unable to locate
                                                • Issue another Notice of Levy.
                    •          No funds at this
                               time

                    Taxpayer has                Verify the exact date and time of the 
                    filed bankruptcy            bankruptcy filing. The EDD will not 
                                                automatically release a Notice of Levy 
                                                when the taxpayer files bankruptcy after 
                                                the Notice of Levy is served. 

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CHAPTER 13                                 NOTICE OF LEVY 

PROCESS             When payments are received in response to a Notice of Levy: 
PAYMENTS 
                    •          Prepare a DE 8016 to modify or release a Notice of Levy. A
                               Notice of Levy may be released in whole or in part.

                    •          If an overpayment occurs as the result of a Notice of Levy,
                               the overpayment must be returned to the taxpayer.

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CHAPTER 14                                 OFFERS IN COMPROMISE 

OFFERS IN           Sections 1870 through 1875 of the California Unemployment 
COMPROMISE          Insurance Code (CUIC) on Offers in Compromise (OIC) became 
                    effective on January 1, 1994. An OIC allows the Employment 
                    Development Department (EDD) to enter into an agreement with 
                    qualified taxpayers to accept partial payment in satisfaction of the 
                    full liability for unpaid amounts due when it is determined to be in 
                    the best interest of the state. A determination not to accept an OIC 
                    is not subject to administrative appeal or judicial review. No claim 
                    for refund of amounts paid pursuant to an OIC may be filed. 

                    Submission of an offer does not suspend collection action on a 
                    liability. If there is any indication that filing an offer is solely for the 
                    purpose of delaying collection or will negatively impact the EDD’s 
                    ability to collect tax, collection efforts will continue. If the EDD has 
                    previously agreed to an installment agreement, those payments 
                    must continue. Notices of State Tax Lien, offsets, and Earnings 
                    Withholding Orders for Taxes (EWOTs) will remain in place until all 
                    terms of the offer are met, up to the payment in full of the offered 
                    amount. 

                    The OIC process is centralized in the Offers in Compromise Unit 
                    (OICU) in the Special Procedures Section, Special Procedures 
                    Group. 

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CHAPTER 14                                                  OFFERS IN COMPROMISE 

CONDITIONS          The Section 1870(a) of the CUIC states that an employer or any 
REQUIRED FOR        individual assessed under Section 1735 of the CUIC who owes 
CONSIDERATION       delinquent contributions, withholdings, penalty, or interest to the 
                    EDD may enter into an OIC agreement under the following 
                    conditions: 

                    • Applicant’s business must be inactive and no longer
                      operating. If the business is still operating and active, the
                      owner, partner, or an individual assessed under Section
                      1735 of the CUIC may apply only if s/he no longer has a
                      controlling interest or any association with the business that
                      incurred the liability.

                    • Applicant does not have access to current income sufficient
                      to pay more than the accumulating interest and 6.7 percent
                      of the outstanding liability annually.

                    • Applicant does not have prospects of acquiring increased
                      income or assets which would enable the liability to be paid
                      within a reasonable period.

                    • Applicant does not have assets, whether or not subjected to
                      a Notice of State Tax Lien (DE 2181) by the EDD, which if
                      sold, would satisfy the liability.

                    • The amount offered is more than the EDD could expect to
                      collect through involuntary means within four years after the
                      offer is made.

                    • The compromise offer must be submitted in writing by
                      completion of an Offer in Compromise Application (DE 999A)
                      or a Multi-Agency Form for Offer in Compromise (DE 999CA).

                    • Only non-petitioned, final tax liabilities will be considered.

                    • Liabilities that arose as a result of fraud or actions that
                      resulted in a criminal conviction under the CUIC shall not be
                      compromised.

                    Section 1870(b) of the CUIC allows the EDD to permit the 
                    approved offer amount be paid in installments, not to exceed a 
                    five-year period, if the applicant does not have the ability to pay 
                    in full. 

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CHAPTER 14                                           OFFERS IN COMPROMISE 

FORGIVING           Per Section 1871 of the CUIC, any agreement that reduces the 
AMOUNTS OF          liability by $10,000 or more shall not be effective until it is reviewed 
$10,000 OR          and approved by the California Unemployment Insurance Appeals 
MORE                Board (CUIAB). Based on the file submitted by the EDD, the 
                    CUIAB will review and determine if all OIC conditions are satisfied. 

CASE                The purpose of an OIC assignment is to investigate the validity of 
ASSIGNMENTS         the request and make a recommendation for approval or denial of 
                    the request. 

                    When an OIC application is received, an OIC case is opened. If 
                    there is an open delinquency collection case assignment, that 
                    collection case remains active. The OICU investigates only the 
                    application for the OIC and does not take any collection action. 
                    New collection actions on an account are generally not initiated 
                    while the account is being reviewed for an OIC. However, any 
                    collection actions that were previously processed remain in effect, 
                    pending notification to the assignee of any determinations made by 
                    OICU staff. This includes EWOTs, Notices of Levy, warrants, 
                    offsets, and installment agreements. Funds received from actions 
                    initiated prior to the final approval of an offer do not apply toward 
                    the offered amount.  

                    All form delinquencies and non-monetary problems must be 
                    resolved on the account prior to processing the OIC application. It 
                    is the taxpayer’s responsibility to resolve these issues with 
                    the EDD. 

                    An agreement to accept partial payment in satisfaction of a liability 
                    does not relieve any other responsible taxpayers of the obligation 
                    to pay the remaining unpaid balance due. If one partner or 
                    Section 1735 of the CUIC responsible person is under an OIC 
                    agreement and the remaining party is not, the EDD will continue 
                    with collection activity for that unaffected partner(s), corporate 
                    officer(s), or responsible person(s) under Section1735 of the 
                    CUIC.  

APPROVED            The OICU will monitor the OIC payments until the compromise is 
APPLICATIONS        satisfied in full and cancel any remaining liability. Collection action 
                    will continue on any party in a business that is not under a current 
                    OIC agreement. 

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CHAPTER 14                                              OFFERS IN COMPROMISE 

DENIED              The OICU shall notify the applicant, in writing, of a denied 
APPLICATIONS        application. The denial letter will contain a statement requesting 
                    that the taxpayer contact the Taxpayer Assistance Center or the 
                    closest area office as soon as possible to arrange payment of the 
                    liability. 

RESCISSION          An OIC may be rescinded after it has been accepted. The OICU 
                    will rescind the agreement if it is determined that any person 
                    willfully did any of the following: 

                    • Concealed from any officer or employee of the state any
                      assets or property belonging to the estate of the applicant or
                      other person liable with respect to the tax liability.

                    • Received, withheld, destroyed, mutilated, or falsified any
                      book, document, or record.

                    • Made any false statement relating to the estate or financial
                      conditions of the applicant or other person liable in respect to
                      the tax liability.

                    • Failed to pay any tax liability owed to the EDD for any
                      subsequent, active business in which the applicant or
                      individual who previously submitted the OIC has a controlling
                      interest or association.

                    • Failed to pay the compromised amount as agreed.

                    If an OIC has not been satisfied and the Notice of State Tax Lien 
                    (DE 2181) has not been released, the full liability is due. 

                    If the OIC had been satisfied and the lien released, rescinding the 
                    OIC under Section 1875 of the CUIC provides that the previously 
                    compromised liability should be re-established and may be 
                    re-liened regardless of the statute of limitations. 

PROCESSING A        An applicant who has an offer rescinded may not request or apply 
RESCISSION          for a subsequent OIC. 

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CHAPTER 15                                            INSTALLMENT AGREEMENTS                  

INSTALLMENT         Taxpayers have a legal obligation to report and pay contributions 
AGREEMENTS          and withholdings when due. If a taxpayer becomes delinquent in 
                    the payment of amounts due, the Employment Development 
                    Department (EDD) will take appropriate action to collect the full 
                    amount immediately. The EDD recognizes that there are situations 
                    where it is in the best interest of the state and the taxpayers of 
                    California that an installment agreement to pay amounts due over a 
                    period of time is allowed. 

                    An installment agreement may be requested by phone, by letter, on 
                    e-Services for Business, or by completing an Installment 
                    Agreement Request (DE 927B). Taxpayers are to be informed that 
                    requesting an installment agreement will not prevent a Notice of 
                    State Tax Lien (DE 2181) from being filed and that the EDD will 
                    continue to offset any state agency and federal tax refunds during 
                    the payment period. Any payment received from these sources will 
                    be in addition to the payment terms of the agreement. The 
                    taxpayer’s liability must be paid off as quickly as possible. 

TYPES OF            There are four types of installment agreements authorized by the 
AGREEMENTS          EDD: short-term, long-term, non-standard, and e-Services for 
                    Business. All types require the taxpayer to file all delinquent reports 
                    and to file and pay current and future deposits and reports before 
                    the filing delinquent date. If an audit assessment is issued after an 
                    agreement has been reached, the terms of any type of agreement 
                    may be renegotiated allowing additional time to pay the 
                    assessment. 

                    Short-term Agreement 

                    An EDD representative will review the account to ensure forms, 
                    filings, and applicable deposits are current and search for an 
                    installment agreement default history. If the tax liability is less than 
                    $25,000 for an active business or less than $10,000 for an inactive 
                    business, a short-term installment agreement may be established 
                    during the initial contact. The taxpayer must indicate verbally or in 
                    writing that the liability will be paid within one year (or 18 months for 
                    an audit assessment). 

                    Approval of a short-term agreement is based on the judgment of the 
                    staff or their manager and may not be approved for taxpayers with 
                    a history of multiple delinquencies. A short-term agreement will not 
                    be granted in cases involving fraud. 

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CHAPTER 15                                         INSTALLMENT AGREEMENTS                

TYPES OF            Long-term Agreement 
AGREEMENTS 
(cont’d.)           When a taxpayer is unable to pay the balance due within the time 
                    and monetary limits specified for a short-term agreement, additional 
                    information is required for consideration of a long-term agreement. 
                    Appropriate staff will review all necessary documents and 
                    information. 

                    The taxpayer must include a good faith payment and submit a 
                    written request that includes: 

                    • An explanation of how the liability was established.

                    • The action taken to resolve the liability.

                    • The taxpayer’s plan to keep current on future financial
                      obligations to the EDD for active accounts.

                    • The proposed repayment terms.

                    • Financial information regarding the business and personal
                      assets for assessed corporate officers with supporting
                      documentation.

                    • A Financial Statement (DE 926B) for individuals and a
                      Financial Statement for Businesses (DE 926C) are available.
                      Any recent financial statement which has the same data is
                      acceptable.

                    Non-Standard Agreement 

                    When a taxpayer is unable to pay the balance due within the time 
                    and monetary limits for a short or long-term agreement or the 
                    taxpayer wishes to make payments with a paper coupon in lieu of 
                    using Automated Clearing House (ACH) debit, a non-standard 
                    installment agreement will be negotiated. Non-standard refers to 
                    the fact that the agreement does not fall into either the short-term or 
                    long-term agreement criteria. If the non-standard agreement is due 
                    to the employer’s request to submit payment coupons in lieu of 
                    using ACH debit on a short-term agreement, no further 
                    documentation is required. The same documentation required for a 
                    long-term agreement for an inactive account is necessary if the 
                    non-standard agreement is due to either of the following: 

                    • The balance of liability is greater than the short-term agreement
                      threshold.

                    • The timeframe for repayment exceeds the long-term agreement
                      threshold.

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CHAPTER 15                                         INSTALLMENT AGREEMENTS                  

TYPES OF            e-Services for Business Agreement 
AGREEMENTS 
(cont’d.)           If an employer payroll tax account has an active collection case 
                    without a case assignee, the employer may establish their own 
                    installment agreement on e-Services for Business. These 
                    agreements are all short-term. 
                    e-Services for Business installment agreement requirements: 

                    • ACH debit

                    • 12 months maximum

                    • $20,000 maximum for active employers

                    • $10,000 maximum for inactive employers

                    Audit Assessment 

                    When the liability is the result of an audit assessment, and the 
                    taxpayer is unable to pay in full, the EDD may allow up to 18 
                    months to pay in full with a short-term installment agreement. If the 
                    taxpayer is currently in an agreement, the terms may be 
                    renegotiated. The audit assessment and the account balance must 
                    be considered separately when determining the type of installment 
                    agreement the taxpayer qualifies for. The audit portion of the liability 
                    may be paid in installments, not to exceed 18 months. Any other 
                    amounts must follow the guidelines for short-term or long-term 
                    agreements. 

                    Short-term agreements may be negotiated by the auditor as part of 
                    his/her audit. Because of their complexity, it may be necessary to 
                    set up some agreements as non-standard agreements. When other 
                    liabilities exist or the taxpayer requests a long-term agreement, the 
                    auditor will refer the taxpayer to the tax compliance representative. 

                    The Section 1135 of the California Unemployment Insurance Code 
                    (CUIC) penalty must be included when determining if an 
                    assessment balance qualifies for short-term installment agreement 
                    limitations. 

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CHAPTER 15                                            INSTALLMENT AGREEMENTS          

REQUIRED 
                                       ACTIVE ACCOUNTS 
DOCUMENTATION 
AND APPROVAL 
                    AGREEMENT TIME 
                                                      MINIMUM REQUIREMENTS 
                               PERIOD 

                    Short-term:              The following items are required: 
                    Less than one year       • Signed Installment Agreement
                                               (DE 927) or a letter detailing the
                               and             payment plan.

                    Less than $25,000        • Good faith payment.

                                             •
                    Short-term agreements      Start date of the agreement will be no
                    for audit assessments      more than 10 working days after
                    may be allowed an          verbal agreement has been
                    additional six months to   established.

                    pay with manager         • All delinquent forms.
                    approval. 
                                             • Approval may be made by the case
                                               assignee.

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CHAPTER 15                                              INSTALLMENT AGREEMENTS         

REQUIRED 
                                            ACTIVE ACCOUNTS 
DOCUMENTATION 
AND APPROVAL 
(cont’d.)           AGREEMENT TIME 
                                                        MINIMUM REQUIREMENTS 
                               PERIOD 

                    Long-term:              The following items are required in 
                                            addition to those outlined for short-term 
                    More than one year      agreements: 

                               or           • Written explanation of the financial
                               Over $25,000   difficulties being experienced, a plan
                                              to stay current, and a plan to liquidate
                                              outstanding liability.

                                            • Corporate Information Questionnaire
                                              (DE 204) completed by each
                                              responsible person if the entity is a
                                              corporation and the balance is more
                                              than $50,000 of assessable liability.

                                            • Financial statement(s), personal
                                              and/or business, with documentation
                                              of financial status (i.e., loan denials,
                                              tax returns, bank statements,
                                              accountant’s financial reports, etc.).

                                            • Full listing of all accounts receivable
                                              showing name, address, and the
                                              amount owing to the taxpayer.

                                            • Supporting documentation of financial
                                              statement entries, if additional
                                              information is needed.

                                            • Approval by a Tax Administrator (TA) I
                                              or TA II.

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CHAPTER 15                                            INSTALLMENT AGREEMENTS            

REQUIRED 
                                      INACTIVE ACCOUNTS 
DOCUMENTATION 
AND APPROVAL 
(cont’d. )          AGREEMENT TIME 
                                               MINIMUM DOCUMENTATION 
                               PERIOD 

                    Short-term:              • Signed DE 927 or letter outlining the
                                               installment agreement.
                    Less than one year 
                                             • Good faith payment.
                               and 
                                             • Start date of the agreement will be no
                    Less than $10,000          more than 10 working days after
                                               verbal agreement has been
                    Short-term agreements      established.

                    for audit assessments    • Approval by the case assignee.
                    may be allowed an 
                    additional six months to 
                    pay with manager 
                    approval. 

                    Long-term:               The following items are required in 
                                             addition to those outlined for short-term 
                    More than one year       agreements: 

                               and           • If the entity is a corporation and the
                                               balance is more than $10,000 of
                    More than  $10,000 
                                               assessable liability, a DE 204
                                               establishing the liability of corporate
                                               responsible persons.

                                             • Written explanation of how the liability
                                               was created.

                                             • Financial statement(s), personal
                                               and/or business, with documentation
                                               of financial status (i.e., loan denials,
                                               tax returns, bank statements,
                                               accountant’s financial reports, etc.).

                                             • Supporting documentation of financial
                                               statement entries, if additional
                                               information is needed.

                                             • Approval by a Senior Tax Compliance
                                               Representative or TAI.

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CHAPTER 15                                               INSTALLMENT AGREEMENTS                   

ACCEPTANCE          When an installment agreement is accepted, notify the taxpayer 
                    that the agreement has been approved and the following conditions 
                    apply: 

                    •          All future deposits and reports are to be filed and paid timely to
                               the EDD.

                    •          A Notice of State Tax Lien (DE 2181) will be filed on all unpaid
                               liabilities.

                    •          The EDD will take immediate involuntary collection action if the
                               agreement is not kept, or an unreported improvement in
                               financial condition is discovered.

                    •          The EDD will continue to offset any state agency and federal tax
                               refunds.

                    •          A new financial statement must be provided after 12 months.

                    •          The taxpayer must immediately notify the EDD representative
                               when a significant improvement or deterioration in their financial
                               circumstances occurs.

                    If an audit assessment is issued after an installment agreement is in 
                    effect, the agreement may be renegotiated, unless a penalty was 
                    applied under Section 1128.1 of the CUIC.  

DENIAL              Contact the taxpayer with an explanation of the denial. 

MONITORING          Installment agreement accounts may be reviewed every 12 months 
                    for a possible change in financial condition of the taxpayer. If a 
                    review of the taxpayer’s financial condition establishes an increased 
                    ability to pay, a written notice will be sent to the address of record 
                    requesting the taxpayer to contact the office. If the taxpayer 
                    responds within 15 days, the terms of the agreement will be 
                    renegotiated. If the taxpayer does not respond, the installment 
                    agreement is in default. 

                    The installment agreement will remain in effect for the time period 
                    negotiated unless the taxpayer fails to meet the agreed upon terms. 

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CHAPTER 15                                                INSTALLMENT AGREEMENTS         

DEFAULT             Involuntary collection action will be taken immediately if the 
                    taxpayer defaults on the agreement. 

                    A default will occur under the following conditions: 

                    • The taxpayer fails to send the payment.

                    • The payment is not timely.

                    • The payment is less than the amount agreed upon.

                    • A check is returned by the bank for non-payment.

                    • An active taxpayer fails to file required tax forms on a timely
                      basis without just cause.

                    • An active taxpayer fails to submit a timely electronic Payroll Tax
                      Deposit (DE 88).

                    • An active taxpayer fails to submit an Interim Contribution Return
                      (DE 2858) when specifically required as a condition of the
                      agreement.

                    • The taxpayer provided false, inaccurate, or incomplete
                      information.

                    • Taxpayer fails to inform the EDD that their financial position has
                      improved.

                               o If the taxpayer voluntarily provides updated financial
                                 information, the terms of the agreement may be
                                 renegotiated.

                    • A taxpayer fails to pay current taxes by the due date, incurring
                      additional liability after the agreement is negotiated.

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CHAPTER 16          ASSIGNMENT FOR BENEFIT OF CREDITORS, RECEIVERSHIP 

ASSIGNMENT          The assignment for the benefit of creditors is an alternative to 
FOR BENEFIT OF      bankruptcy. An assignment is the transfer of a claim, right, interest, 
CREDITORS           or property. A general assignment for the benefit of creditors is the 
                    transfer of all, or substantially all, of the taxpayer’s (assignor’s) 
                    property to another person in trust (assignee). Some of the 
                    transactions that may take place are: 

                    •          Collection of any money owing to the taxpayer.

                    •          Sale of the property.

                    •          Distribution of the proceeds to the creditors.

                    •          Return of the surplus proceeds, if any, to the taxpayer.

                    A transfer of property to secure a debt, which is not intended as an 
                    absolute disposition of the property, is not an assignment for benefit 
                    of creditors. 

                    A voluntary assignment may be made by an employer to: 

                    •          Secure assets from attachment by creditors.

                    •          Assist the employer to remain solvent.

                    •          Avoid the filing of bankruptcy.

                    Section 1701(b) of the California Unemployment Insurance Code 
                    (CUIC) provides that the employer and employee contributions, that 
                    are required to be paid by an employer, together with interest and 
                    penalties, shall be satisfied first whenever the employer makes a 
                    voluntary assignment of assets. 

RECEIVERSHIP        A receivership is a legal proceeding in which a receiver is appointed 
                    for an insolvent corporation, partnership, or individual. A receiver is 
                    a person appointed by a court to take into custody the property or 
                    funds of others and manages the property in litigation. 

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CHAPTER 16          ASSIGNMENT FOR BENEFIT OF CREDITORS, RECEIVERSHIP 

NOTIFICATION        If the notification that a taxpayer is in an assignment for the benefit 
                    of creditors or a receivership, the account should be assigned to the 
                    Special Procedures Section, Bankruptcy Group (SPS, BG). The 
                    SPS, BG, will file claims in order to protect the Employment 
                    Development Department’s (EDD) interests and will handle all 
                    follow-up actions until the case is closed. 

DUTIES AND          Section 1090(a) of the CUIC requires that every receiver, assignee, 
RESPONSIBILITIES    or other representative of an insolvent employer shall send a written 
                    notice of the following to the EDD within 30 days of assuming office: 

                    •          Name and address of the taxpayer.

                    •          Name and address of the receiver, assignee, or other
                               representative.

                    •          Other information as may be required by the Director of the
                               EDD.

                    Section 1736 of the CUIC provides that in addition to other 
                    penalties, failure to file the notice required by Section 1090 of the 
                    CUIC shall cause the assignee, receiver, or other representative of 
                    an insolvent employer to be personally responsible for all losses in 
                    contributions, penalties, and interest attributable to such failure. 
                    This liability may be enforced by a civil action in the name of the 
                    State of California against the assignee, the receiver, or any other 
                    representative. 

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CHAPTER 16          ASSIGNMENT FOR BENEFIT OF CREDITORS, RECEIVERSHIP 

EDD CLAIMS FOR      The EDD’s claim must be filed within four months from the mailing 
ASSIGNMENTS         of the notice from the receiver or assignee. 
AND 
RECEIVERSHIPS       Prior to the filing of the claim, SPS, BG, should attempt to secure all 
                    missing returns and post them to the account to ensure the claim is 
                    correct. 

                    An assignee or receiver may or may not accept claims for his or her 
                    cases. Claims that are accepted will have all current liabilities 
                    submitted with interest computed through the end of the current 
                    month of the date of the claim. 

                    The claim will include a breakdown of taxes claimed, the period 
                    covered, and the amounts of taxes, penalties, and interest. 

                    The claim must be filed before the last timely date and must include 
                    all account numbers and related account numbers. 

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CHAPTER 17                                                          PROBATE 

PROBATE             Probate is a court procedure that includes all matters pertaining to 
                    the administration of estates, guardianships, and the validity of wills. 
                    A will is an instrument by which a person makes a disposition of their 
                    property to take effect after their death. 

                    If a title to, or an interest in, real or personal property is affected by 
                    the death of a person, another person who claims an interest in the 
                    property may commence a probate proceeding. Any person who has 
                    interest in the property of the deceased may file a petition in a 
                    superior court showing his or her claim or right to the money and any 
                    other property of the estate. 

                    The probate proceedings shall be filed in the superior court of the 
                    county in which the decedent was a resident at the time of death or 
                    in the county in which the property is located. 

                    The death of a sole proprietor or partner does not result in a new 
                    employing unit where the fiduciary or the fiduciary together with a 
                    surviving partner(s) continues the operation of the decedent’s 
                    business. A fiduciary is a person or institution that manages money 
                    or any other property for another and must exercise a standard of 
                    care in such management activity imposed by law or contract. A 
                    fiduciary may be an executor of the estate, a trustee, or a receiver. 

                    Section 1701(c) of the California Unemployment Insurance Code 
                    (CUIC) provides that the required employer and employee 
                    contributions, penalty, and interest shall be satisfied first whenever 
                    the executors, administrators, or heirs are handling the estate of an 
                    employer with insufficient assets to pay all the debts due from the 
                    deceased. 

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CHAPTER 17                                                                PROBATE 

TYPES OF            Estates of a deceased may be: 
ESTATE 
                    • Testate

                      o        A decedent has left a will.

                      o        An executor is named in the will to administer the estate of
                               the deceased.

                      o        The superior court grants letters of testamentary appointing
                               the executor.

                    • Intestate

                      o        The decedent did not leave a will regarding the disposal of
                               his or her property.

                    The superior court may appoint a personal representative to 
                    administer the estate (usually a county administrator or a public 
                    guardian office). 

AUTHORITY OF        The superior court authorizes the personal representative (e.g., an 
PERSONAL            executor, an administrator, or a conservator) to administer the 
REPRESENTATIVE      estate under the Independent Administration of Estates Act with full 
                    authority, limited authority, or no authority without court supervision 
                    to perform any of the following: 

                    • Sell or exchange real property.

                    • Grant an option to purchase real property.

                    • Borrow money with the loan secured by an encumbrance upon
                      the real property.

RESPONSIBILITIES    Every administrator or executor of the estate of a deceased 
OF                  employer shall send a written notice of the following to the 
ADMINISTRATOR       Employment Development Department (EDD) within 30 days after 
OR EXECUTOR         assuming office as required by Section 1090(a) of the CUIC: 

                    • Name and address of the employer.

                    • Name and address of the administrator or executor.

                    • Other information as may be required by the Director.

                    • The administrator or executor of the estate of a deceased
                      employer shall succeed to or shall acquire all the rights and
                      obligations of the deceased employer as set forth in
                      Section 1090(b) of the CUIC.

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CHAPTER 17                                                                  PROBATE 

SOURCES OF          The EDD obtains information regarding notices of death of 
INFORMATION         individuals from the following: 

                    • Published obituaries.

                    • Radio.

                    • Television.

                    • Newspaper.

                    • Phone calls from relatives, friends, attorneys, and others.

                    • Notices from executors, administrators, and conservators.

                    • Correspondences and notes on contribution returns and
                      statements.

                    • Dishonored checks.

                    • Returned mail.

                    • Contacts made by the EDD field offices in performing audit
                      and collection activities.

                    • Notices of administration to creditors or letters of
                      conservatorship, testamentary, or administration sent by the
                      superior court where the probate was filed.

WHEN TO FILE        The EDD shall file or present its claim for contributions, penalties, 
THE CLAIM           and interest based upon wages paid by the employer during his or 
                    her lifetime. Section 9100(a) of the Probate Code (PC) requires a 
                    creditor to file a claim before expiration of the later of the following 
                    times: 

                    •          Four months after the date the letters were first issued to a
                               general personal representative.

                    •          Sixty days after the date the notice of administration was
                               given to the creditor, if notice was given as provided in
                               Section 366.2 of the Code of Civil Procedure.

                    The Special Procedures Section, Bankruptcy Group (SPS, BG), is 
                    responsible for the filing of claims with the superior court clerk in the 
                    judicial district where the probate was filed. A copy of the claim 
                    must be delivered or mailed to a personal representative. 

                    The court may allow a claim to be filed late upon petition by a 
                    creditor as outlined in Section 9103 of the PC. 

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CHAPTER 17                                                                    PROBATE 

COLLECTION          Collection staff may receive probate notices and other 
STAFF               correspondence from the superior court or the deceased employer’s 
PROCESSING          agents or relatives. 

                    Upon receipt of a notification: 

                    • Determine whether the deceased is an employer or a
                      responsible person (RP) assessed under Section 1735 of the
                      CUIC.

                    • If a case exists, the assigned individual shall:
                               o Resolve all outstanding collection actions.
                               o Determine if the business is being continued.
                               o Determine the current management and ownership of the
                                 business.
                               o Resolve all outstanding collection actions. Forward a
                                 completed Probate Information (DE 1959) to the SPS, BG.

                               o Transfer the case to the SPS, BG.

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CHAPTER 18                      DISCHARGE FROM ACCOUNTABILITY 

DISCHARGE           An Application for Discharge from Accountability (STD. 27) of an 
FROM                account is submitted to the State Controller’s Office (SCO) when it 
ACCOUNTABILITY      is no longer cost effective to pursue collection and all reasonable 
                    means of collection have been exhausted. However, Section 12437 
                    of the Government Code (GC) discharge does not release any 
                    person from the payment of any tax, license, fee, or other money 
                    that is due and owing to the Notices of State Tax Lien and remain 
                    enforceable until they expire. The Employment Development 
                    Department (EDD) continues to submit names of individuals and 
                    responsible persons for offsets. 

                    The EDD cannot discharge amounts due from public entities, 
                    special districts, financial institutions or entities that receive public 
                    funds. 

APPLICATION         The Division Support Section, Organizational Effectiveness Group, 
FOR DISCHARGE       (DSS, OEG) prepares the STD. 27 and certifies that the EDD has 
FROM                completed all of the collection actions as prescribed in 
ACCOUNTABILITY      Section 8776.6 of the State Administrative Manual (SAM). Separate 
                    applications must be completed for amounts less than $10,000 and 
                    amounts of $10,000 or more. DSS, OEG submits the STD. 27 to 
                    the Financial Reporting Group (FRG) who will send the application 
                    to the SCO. Discharges for over $10,000 require additional review. 
                    Approved applications for debts exceeding $10,000 are forwarded 
                    to the Attorney General's (AG) Office for a second review. If 
                    approved by the AG's Office, these applications are forwarded to 
                    the California Victim Compensation and Government Claims Board 
                    (VCGCB) for final approval. 

                    Section 12435 of the GC mandates that SCO shall audit the 
                    applications and shall recommend the VCGCB to approve an order 
                    discharging the applicant (EDD) from further accountability for 
                    collection. 

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CHAPTER 18                                    DISCHARGE FROM ACCOUNTABILITY 

AUTHORIZATION 
TO FOREGO                      SECTION             DESCRIPTION 
COLLECTION OF 
STATE DEBT 
                    12433 of the GC    Any state agency or employee required to 
                                       collect any state taxes, licenses, fees, or money 
                                       owing to the state for any reason that is due and 
                                       payable may be discharged by the Controller 
                                       from accountability for the collection of the 
                                       taxes, licenses, fees, or money if the debt is 
                                       uncollectible or the amount of the debt does not 
                                       justify the cost of its collection. 

                                       See Section 8776.6 of the SAM. 

                    12434 of the GC    The application for a discharge shall be filed with 
                                       SCO. 

                    12435 of the GC    The SCO shall audit the applications. The SCO 
                                       shall discharge the applicant from further 
                                       accountability for collection and authorize the 
                                       applicant to close its book on that item. 

                    12436 of the GC  The Controller may discharge from 
                                       accountability a state agency for accounts that 
                                       do not exceed the amount specified in 
                                       subdivision (e) of Section 12435 and thereby 
                                       authorize the closing of the agency’s books in 
                                       regard to that item. 

                    12437 of the GC  A discharge generally does not release any 
                                       person from the payment of any tax, license, fee, 
                                       or other money that is due and owing to the 
                                       state. 

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- 105 -
CHAPTER 18                             DISCHARGE FROM ACCOUNTABILITY 

AUTHORIZATION 
TO FOREGO                      SECTION             DESCRIPTION 
COLLECTION OF 
STATE DEBT 
                    12438 of the GC  A state agency is not required to collect taxes, 
(cont’d.) 
                                       licenses, fees, or money owing to the state for 
                                       any reason if the amount to be collected is five 
                                       hundred dollars ($500) or less. Nothing 
                                       contained in this section shall be construed as 
                                       releasing any person from the payment of any 
                                       money due the state. 

                    116.221 of the     The small claims court, in general, shall have 
                    Code of Civil      jurisdiction if the amount of the demand does 
                    Procedures         not exceed $10,000. 

                    8776.6 of the      If all reasonable collection procedures do not 
                    SAM                result in payment, departments may request 
                                       discharge from accountability on uncollectable 
                                       amounts from private entities. 

                                       Departments will file a STD. 27 with SCO. 

                                       Applications for relief of accountability of 
                                       uncollectable amounts of more than $10,000 will 
                                       be filed separately from applications for 
                                       amounts of less than $10,000. 

                                       The STD. 27 requires, in detail, the collection 
                                       efforts made and circumstances warranting 
                                       discharge.  

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