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CDTFA-324-GEN-WEB (FRONT) REV. 3 (4-23) STATE OF CALIFORNIA
CALIFORNIA DEPARTMENT OF TAX AND FEE ADMINISTRATION
Privacy Notice — Website — No Action Needed
Your account records are covered by state laws that protect your privacy. The Information Practices Act (Civil Code section
1798.17) requires the California Department of Tax and Fee Administration (CDTFA) to notify you each year of your privacy rights.
We administer many of the state’s tax and fee laws. When you apply for your permit, certificate, license or renewal, relief request,
payment plan, offer in compromise, settlement, or other applications, we ask for information that is either required by law, or is used
for our registration records. We will use the information to determine whether you are paying the correct amount of taxes and fees,
or to collect any amounts you owe. You must provide all information requested, including your social security number (used for
identification purposes [see Title 42 U.S. Code section 405(c)(2)(C)(i)]). A complete list of the California Revenue and Taxation Code
sections and other applicable code sections authorizing us to maintain your information for the administration of our programs is
printed on the reverse side of this form.
To educate yourself as a smart online consumer, please visit: Caution: Is Your Computer Secure?
What happens if I don’t provide the information?
We may not process your application for a permit, certificate, license, relief request, payment plan, or other programs if your
information is incomplete. If you are not able to file your required returns, you may have to pay penalties and interest. You may owe
more taxes or fees, or receive a smaller refund, if you do not provide the requested information to support your exemptions, credits,
exclusions, or adjustments.
If you provide fraudulent information, civil penalties may apply, and you may be subject to criminal prosecution.
Can anyone else see my information?
Yes. While your records are covered by state laws that protect your privacy, we may share information regarding your account with
specific local, state, and federal government agencies, or companies contracted and authorized to represent those government agencies.
If authorized by law, we may release the information printed on your permit, certificate, or license, such as your account type, start
and closeout dates, and the names of business owners or partners, to the public. When you sell a business, we may give the buyer or
other involved parties information regarding any of your outstanding tax liabilities.
With your permission, we can release some or all your account information to your authorized representative.
We may disclose information to authorized officials of the following agencies, among others:
United States government agencies, State of California government agencies and officials, state agencies outside of California for tax
enforcement purposes, State of California cities, counties, and districts, State of California city and county attorneys, prosecutors and
law enforcement departments, and agencies authorized to enforce local tobacco control ordinances.
Who is responsible for maintaining my records?
The officials listed below are responsible for maintaining your records. If you have questions regarding the Department’s privacy policy
or this Privacy Notice, please contact the CDTFA Privacy Officer at 1-916-309-1862. Questions about your records may be directed to
our Customer Service Center at 1-800-400-7115 (CRS:711), Monday through Friday from 7:30 a.m. to 5:00 p.m. (Pacific time), except
state holidays. You may also contact the officials listed below.
Field Operations Division, MIC:47 Business Tax and Fee Division, MIC:43
Deputy Director Deputy Director
California Department of Tax and Fee Administration California Department of Tax and Fee Administration
PO Box 942879 PO Box 942879
Sacramento, CA 94279-0047 Sacramento, CA 94279-0043
1-916-309-8209 1-916-309-5200
Can I review my records?
Yes. You should submit your written requests to your closest CDTFA office. For a complete listing of our locations or a copy of
publication 58A, How to Inspect and Correct Your Records, visit us at www.cdtfa.ca.gov, or call our Customer Service Center at
1-800-400-7115 (CRS:711). Requests for your records may also be directed to the Disclosure Office, MIC:82,
California Department of Tax and Fee Administration, P.O. Box 942879, Sacramento, CA 94279-0082.
