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REV (5/30/2024)  Department of Revenue | Bureau of Audits | Sut Audit Manual    

  BUREAU OF AUDITS 

                 Sales and Use Tax
                          
                 Manual




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Table of Contents 

Introduction ................................................. 10 

 Department’s Purpose .............................. 10 

 Department’s Mission ............................... 10 

 Department’s Vision ................................. 10 

 Department’s Values ................................ 10 

 Audit’s Mission ......................................... 10 

 Audit Guide .............................................. 11 

 Quality Control ......................................... 11 

Chapter 1- Tax Overview ............................ 12 

 Nexus ....................................................... 12 

 Physical Nexus ...................................... 12 

 Marketplace Nexus ................................ 13 

 Economic Nexus ................................... 14 

 Certified Service Providers .................... 14 

 Tax Types ................................................ 14 

 Sales, Use, and Hotel Occupancy Tax .. 15 

 Employer Withholding of Pennsylvania 
 Personal Income Tax ............................. 25 

Chapter 2- Audit Function .......................... 28 

 Record Keeping Requirements ................ 28 

 Examination of Records ........................... 28 

 Confidentiality ........................................... 28 

 Data Governance ..................................... 29 

 Federal Tax Information ........................... 30 

 Measuring Compliance ............................. 30 

 Taxpayer’s Rights and Responsibilities .... 31 

Chapter 3-Pre-Audit Procedures ............... 32 

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  Assignment Research .............................. 32 

  Audit Assignment................................... 32 

  Taxpayer Research ............................... 32 

  Tax Research ........................................ 37 

  Contacting the Taxpayer .......................... 41 

  Audit Engagement Letter ....................... 41 

  Telephone Contact ................................ 41 

  Confirmation Letter ................................ 42 

  Order to Appear Letter ........................... 42 

  Secretary’s Writ ..................................... 43 

  Taxpayer Delay ..................................... 44 

  Pre-Audit Conference ............................... 44 

  Preliminary Information .......................... 45 

  Statement of Purpose and Request for 
  Cooperation ........................................... 45 

  Business Activities ................................. 45 

  System Survey ...................................... 46 

  Registration ........................................... 47 

  Requirement for the Audit Review of Third-
  Party Credits .......................................... 48 

  Discussion and Preliminary Conclusion . 48 

  Arrangements ........................................ 48 

  Direct Payment Permit Holders ............. 49 

  KOZ/KOEZ ............................................ 49 

  Plant Tour .............................................. 50 

 Chapter 4- Audit Procedures ..................... 51 

  Sales Tax ................................................. 51 

  Gross Sales ........................................... 51 

  Sales Tax Accrual.................................. 55 



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  Taxed and Nontaxed Sales ................... 58 

  Hotel Occupancy Tax ............................... 63 

  General .................................................. 63 

  Types of Hotel Occupancy Tax Audits ... 64 

  Test Audits ............................................ 64 

  Use Tax .................................................... 65 

  Use Tax Accrual .................................... 65 

  Capital Purchases ................................. 66 

  Expense Purchases ............................... 67 

  Use Tax Credits Recognized by Auditors
   .............................................................. 69 

  Other Use Tax Consideration ................ 72 

  Conducting Plant Tours ............................ 74 

  Procedures ............................................ 74 

  E-911 PEMA ............................................ 74 

  Public Transportation Assistance Tax and 
  Fees ......................................................... 75 

  Minimum Requirements ......................... 75 

  Obtaining Reported PTA Information ..... 76 

  PTA Audit Assignments ......................... 76 

  Vehicle Rental Tax ................................... 79 

  Minimum Requirements ......................... 79 

  Obtaining Reported VRT Amounts ........ 80 

  VRT Assignments .................................. 80 

  Employer Withholding of Pennsylvania 
  Personal Income Tax ............................... 82 

  Minimum Requirements ......................... 82 

  Obtaining Reported EW Amounts ......... 85 

  EW Audit Assignments .......................... 85 



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  Pennsylvania Personal Income Tax ......... 86 

  General .................................................. 86 

  Minimum Requirements ......................... 87 

  Required Audit Documentation .............. 88 

  Limited Liability Company-Filing 
  Guidelines ............................................. 89 

 Chapter 5-Examination Methods ............... 90 

  Determination of the Examination Method
   ................................................................. 90 

  Factors in Determining Method ............. 91 

  Complete Audit ......................................... 92 

  Modified Complete Audit .......................... 92 

  Test Audit ................................................. 93 

  Taxpayer’s Concurrence with Test Audit 
  Plan ....................................................... 93 

  Inclusion of Credits in the Test Period 
  Audit Findings ........................................ 95 

  Test Methods ......................................... 96 

 Chapter 6- Post-Audit Procedures .......... 114 

  Concluding and Summarizing Audit Work
   ............................................................... 114 

  Pre-Review Procedures ......................... 114                  

  Post-Audit Conference Requirements .... 116                          

  Payments Received from the Taxpayer 
  During an Audit .................................... 117 

  Post-Audit Conference by Phone ........... 117                       

  Inability to Schedule Post-Audit Conference
   ............................................................... 118 

  Inability to Schedule Post-Audit 
  Conference Letter ................................ 118 

  Other Post-audit Considerations ............ 119                     



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  Audit Referrals ..................................... 119 

  Criminal Tax Program .......................... 121 

  Major Penalties .................................... 124 

  Review and Submission of Audit Report to 
  Headquarters ......................................... 125           

  Appeal Process ...................................... 126            

  Board of Appeals ................................. 126 

  Board of Finance and Revenue ........... 127 

  Commonwealth Court of Pennsylvania 127 

 Chapter 7-Audit Report ............................ 129 

  SLS Narrative Report and Audit Findings
   ............................................................... 129 

  General Rules ..................................... 129 

  Sections of the Narrative ..................... 130 

  Sales and Use Report ............................ 148                

  Tax Codes and Rate Categories ......... 148 

  Reports ................................................ 150 

  Schedules ............................................ 153 

  Exhibits ................................................... 161     

  Required Exhibits ................................ 161 

  Suggested Exhibits .............................. 162 

  Forms ..................................................... 162      

  Taxpayer Information ........................... 163 

  IRS Disclosure Limitations ................... 166 

  Audit Package Checklist (Index) .......... 166 

  Audit Report and Basis of Assessment 167 

  Conflict of Interest and Auditor’s 
  Comments ........................................... 168 

  Taxpayer’s Acknowledgement of Post 
  Audit Conference ................................. 168 



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  Request for Financial Records ............ 169 

  Taxpayer’s Concurrence with Test Audit 
  Plan ..................................................... 170 

  Taxpayer’s Acknowledgement of Precision 
  Level-Stratified Random Sample ......... 172 

  Consent to Extend Time Limit for 
  Assessment/Determination of Tax and to 
  Extend Period of Time for Record 
  Retention (Waiver) ............................... 172 

  Power of Attorney and Declaration of 
  Representative (REV 667) ................... 174 

  Bureau of Audits-Registration Verification
   ............................................................ 175 

  Requirements for the Audit Review of 
  Third Party Credits ............................... 178 

  Tally Sheet (REV-153) ......................... 179 

  Additional Headquarters Processing 
  Request ............................................... 179 

  Business/Account Cancellation Form 
  (REV-1706) ......................................... 179 

  Notice of Assessment .......................... 180 

  Secretary’s Writ ................................... 181 

  Penalty Abatement Forms ................... 181 

  Audit Staging and Attributes ................... 182                 

  Multi-Region Audit Assignment .............. 182                     

  Submission and Distribution of the Report
   ............................................................... 182 

  Corrections to the Findings .................... 183                 

 Chapter- 8 Audit Policy ............................ 184 

  Audit Period-Statute of Limitations ......... 184                    

  General ................................................ 184 

  Exceptions ........................................... 184 



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  Extension of the Audit Period for 
  Assignments ........................................ 185 

  Bankruptcy Audits .................................. 186             

  Procedures .......................................... 186 

  Multi-Court Voice Case Information 
  System (McVCIS) ................................ 187 

  Field Bankruptcy Notification Form ...... 188 

  Billing for Out-of-State Audit Expenses .. 188                       

  Bulk Sales Assessments ........................ 189                  

  Business Activities Questionnaire .......... 189                     

  Consolidation of Entities for Sales and Use 
  Tax Audits .............................................. 190        

  Coupon Sales ......................................... 190           

  Credit Memos Issued by the Department
   ............................................................... 191 

  Determination of Fair Rental Amounts 
  Between Affiliated Interest ...................... 191               

  Drop Shipments ..................................... 192             

  Erroneously Charged Sales Tax On 
  Sales/Installation of Real Property ......... 193                    

  Computation of Tax When Sales Tax Is Not 
  Separately Stated ................................... 194            

  Interim/Temporary Storage .................... 194                   

  Institutions of Purely Public Charity (IPPCs)
   ............................................................... 195 

  IPPC Audits ......................................... 195 

  Purchases by IPPCs ............................ 195 

  Agency Agreements with Exempt Entities
   ............................................................... 196 

  Locating Taxpayers ................................ 197              

  Mergers .................................................. 197       



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  Assessments ....................................... 197 

  Consent/Waivers ................................. 198 

  Motor Vehicles ....................................... 200        

  Demonstrator Vehicles ........................ 200 

  Early Termination of Leases ................ 201 

  Reciprocity ............................................. 202     

  Audit Site & Records Location ................ 204                

  Removing Records from Audit Site...... 205 

  Remote Auditing .................................. 205 

  Requesting Records ............................... 205            

  Requesting Records from Taxpayer .... 205 

  Requesting Records from Third Party . 207 

  Penalty Abatement ................................. 207           

  Research & Development-Testing 
  Laboratories ........................................... 208      

  Services-Employee Cost ........................ 209               

  Taxable Use of Equipment Purchased for 
  Resale, Rental or Charter ....................... 209             

  Consent/Waivers .................................... 210          

  Issuing a Waiver and Waiver Extensions
   ............................................................ 210 

  Board of Appeals (BOA) and Board of 
  Finance & Revenue (BFR) Decisions ..... 212                       

  Audit Plan and Audit Status Worksheet .. 213                      

  Procedures .......................................... 213 

  Entity Changes ....................................... 213        

  Refund of Sales Tax Paid – (REV-1890) 215                         




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 INTRODUCTION                      

 Department’s Purpose 
 Funding Programs and services to benefit all Pennsylvanians. 
  
 Department’s Mission 
 To fairly, efficiently, and accurately administer Pennsylvania tax and Lottery programs.  
  
 Department’s Vision 
 To be an innovative, customer-focused, and employee-centered agency.  
  
 Department’s Values 
    We act with integrity 
    We are inclusive 
    We are connected 
    We are service-oriented 
    We are adaptable 
    We are continuously learning 
    
 Audit’s Mission 
 To ensure and stimulate compliance with Pennsylvania tax laws and  policies through an 
 equitable, efficient, and informative audit process.   
  
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 Audit Guide 
 The primary objective of this  manual is to provide instructions on the performance of a 
 Pennsylvania sales, use and hotel occupancy tax compliance  audit.  In addition, minimum 
 requirements for taxpayers with exposure to the employer withholding tax, personal income tax, 
 public transportation assistance fund taxes and fees and vehicle rental tax are  outlined.  
 Instructions are based on current state tax statutes, Department regulations and policies, court 
 cases, previous audits, appeal decisions, and general accounting and auditing principles.   
 This manual is intended as guidance to the audit staff.  Auditing methods and techniques 
 suggested in the manual may not be necessary or applicable for every audit.  This manual is not 
 authoritative and may neither be cited to support an audit position nor relied on by the taxpayer.   
 This manual and its  auditing procedures will be continuously evolving as  it is impacted by 
 changes in tax statutes,  regulations, court cases, Departmental policies, and  Information 
 Technology (IT) resources.   
  
 Quality Control 
 This manual is designed for use by Bureau personnel in maintaining quality control.  Audit reports 
 must be in compliance with the requirements outlined herein as well as any additional regional 
 instructions prior to final approval and the issuing of an assessment.  This process will help 
 ensure the audit reports prepared by the Bureau throughout the state are accurate, consistent, 
 professional, and sustainable through the appeal process.    

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 CHAPTER 1- TAX OVERVIEW 

 Entities that have nexus with Pennsylvania are required to charge, collect, report, and remit 
 various taxes on certain sales transactions.  These taxes include the following: 
    Sales and Use Tax (SLS) 
    Hotel Occupancy Tax (HOT) 
    Public Transportation Assistance Taxes and Fees (PTA) 
    Vehicle Rental Tax (VRT) 

 In addition, Pennsylvania employers are  responsible for the withholding  of Pennsylvania 
 personal income tax from employee wages subject to the tax.  The personal income withheld 
 from employees is also considered a business trust fund tax.   

 Nexus 
 “Nexus” is the term used to describe when an entity (business or individual) conducts sufficient 
 activities within the taxing jurisdiction (Pennsylvania) to create an obligation to collect and remit 
 its taxes.  There are three types of nexus situations which can trigger an entity’s obligation to 
 charge, collect, and remit the previously mentioned taxes: 
    Physical Nexus 
    Marketplace Nexus 
    Economic Nexus  
 Each type of nexus is described below. Any questions relating to nexus determinations must be 
 reviewed with the Division.  The regional staff should consult with the Division to identify the 
 questionnaires and additional information the taxpayer needs to provide. 

 Physical Nexus 

 An entity has nexus if it conducts activities within Pennsylvania that constitute maintaining a 
 place of business under 72 P.S. § 7201(b). One or more of the following activities conducted 
 within the Commonwealth constitutes maintaining a place of business in Pennsylvania: 
    
    An entity owns, rents, leases, maintains, or has the right to use tangible personal or real 
   property that is permanently or temporarily physically located in the Commonwealth.   
    
    An entity’s employees own, rents, leases, uses, or maintains an office, distribution house, 
   sales warehouse, service enterprise or other place of business in Pennsylvania.   
    
    An entity has goods delivered to Pennsylvania in vehicles the entity owns, rents, leases, 
   uses, or maintains or has goods delivered by a related party acting as a representative of 
   the entity.   
    
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      An entity’s agents, representatives, independent contractors, brokers, or others, acting 
       on its behalf, own, rent lease, use, or maintain an office distribution house, sales house, 
       warehouse, service enterprise or other place of business in Pennsylvania and this 
       property is used in the representation of the entity in Pennsylvania.   
        
      An entity’s agents, representatives, independent contractors, brokers, or others acting on 
       behalf of an entity, are regularly and systematically present in Pennsylvania conducting 
       activities to establish or maintain the market for the entity whether or not these individuals 
       or organizations reside in Pennsylvania.   
        
      Activities that establish or maintain the market in the Commonwealth.  These activities 
       include soliciting sales; servicing property sold or to be sold;  collection  on accounts 
       related to the sale of tangible personal property or services; delivering property sold to 
       customers; installation at or after shipment or delivery; conducting training for employees, 
       agents, customers, or potential customers; providing customer support; providing 
       consultation services or soliciting, negotiating, or entering franchising, licensing, or similar 
       agreements.   

 Marketplace Nexus 

 Certain online marketplace sales first became subject to sales tax following the passage of Act 
 43 of 2017,  effective  March 1, 2018. Certain marketplace facilitators, remote sellers, and 
 referrers have the option to either collect and remit the sales tax that is due on taxable sales 
 within the Commonwealth or elect to notify their customers that use tax may be due, and report 
 to the Department the customers names, addresses, and aggregate dollar amounts of each 
 customer’s purchases  . Effective July 1, 2019, Act 13 of 2019 now controls, but the provisions 
 of ACT 43 of 2017 were suspended and not repealed.  Act 43 added the following definitions to 
 the Tax Reform Code.   

 Act 43 definitions:   

 Remote Seller 
 Anyone other than a marketplace facilitator,  marketplace seller, or referrer, who does not 
 maintain a place of business in Pennsylvania, but who sells tangible personal property that would 
 be subject to sales tax here.   

 Marketplace Facilitators 
 Persons, including vendors, who list or advertise tangible personal property for sale in any forum, 
 directly or indirectly, collect the payment from the purchaser, and transmit the payment to the 
 marketplace seller.   

 Referrer 
 Receives consideration to advertise a seller’s products, and transfers a buyer to  the seller, 
 facilitator, or other party to complete a sale, without collecting a receipt from the purchaser.  

 Marketplace Seller 

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 One who uses a marketplace facilitator to facilitate a sale.   

 Economic Nexus 

 Following the passage of Act 13 of 2019, taxpayers making more than $100,000 in gross sales 
 into the Commonwealth during the previous twelve months constitutes maintaining a place of 
 business in Pennsylvania and establishes economic nexus.   
    In determining gross sales for economic nexus purposes, a marketplace or remote seller 
   with no physical nexus should determine their gross sales using only their direct sales 
   and those made through a marketplace facilitator that does not collect on their behalf into 
   the Commonwealth.   
    The passage of Act 13 of 2019 resulted in the suspension of Act 43.  Therefore, the 
   election to collect sales tax or comply with the use  tax reporting requirement is not 
   available for vendors with economic nexus (gross sales > $100K).   
    If  the vendor’s annual PA gross sales fall below the threshold in the following year, 
   vendors are encouraged to continue charging and collecting sales tax, but they are not 
   required.   
    A marketplace facilitator that does not have physical nexus but has economic nexus must 
   collect and remit the tax on their sales into the Commonwealth and those made on behalf 
   of marketplace sellers, even if  the marketplace seller does not individually have any 
   nexus.   

 Certified Service Providers 

 Certified Service Providers (CSP) are third-party companies that work with the Department of 
 Revenue to collect and remit the tax of online sellers.  CSPs also provide software that can help 
 an online seller determine what products they sell are subject to the tax.  The Bureau of Audits 
 will periodically examine these reports to ensure the tax determinations are accurate.   
 Marketplace and remote sellers that do not have physical nexus in the Commonwealth may 
 outsource most of their sale tax administration responsibilities to a CSP.  The CSP will facilitate 
 the registration process, file tax returns, and collect and forward tax payments to the Department 
 of behalf of their clients.   

 Tax Types   
 The audit  of sales, use and hotel occupancy tax records is the auditor’s primary area of 
 responsibility.  However, the auditor is also responsible for auditing records that deal with related 
 taxes.  A brief description of each tax is given below.   

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 Sales, Use, and Hotel Occupancy Tax 

 State Sales, Use, and Hotel Occupancy Tax 

 Imposition and Reporting 

 Article II of the Tax Reform Code (TRC) of 1971 (passed as Act 2 of March 4, 1971) imposes a 
 six percent sales tax on the sale at retail in Pennsylvania of tangible personal property and 
 selected services (72 P.S. §7202(a)).  This tax is normally charged, collected, reported, and 
 remitted by the vendor.   
 The code also imposes a six percent use tax upon the use of tangible personal property and 
 selected services within Pennsylvania (72 P.S. §7202(b)).  Use tax is self-assessed, reported, 
 and remitted to the Commonwealth by the purchaser when the vendor does not charge the sales 
 tax.   
 In addition, the code imposes a six percent hotel occupancy tax on the rental charge for each 
 occupancy of a hotel room in Pennsylvania (72 P.S. §7210).  Article II of the Tax Reform Code 
 of 1971 is published at Title 72 of the Pennsylvania Statutes.   
 Taxpayers must report the charging and self-assessment of these taxes, as well as their 
 Pennsylvania sales activity, on a PA-3, Sales, Use, and Hotel Occupancy Tax Return, 
 electronically either online through myPATH or by allingcthe business TeleFile phone system 
 at 1.800.748.8299.   Any TeleFile users are required to complete the TeleFile Request Form 
 and cite the reason why they cannot use the online filing options.  The request form must be 
 submitted to the Department 30 days prior to the due date of filing requirement.  Taxpayers 
 with a recurring obligation should register  for an account  by registering online at 
 https://mypath.pa.gov/.  Taxpayers that do not have a recurring obligation may self-assess use 
 tax on a PA-1, Use Tax Return, online at https://mypath.pa.gov/. 
 Taxpayers are required to pay amounts of $1,000 or more using an approved electronic funds 
 transfer (EFT) method.  Failure to use an approved EFT method will result in additional penalty 
 equal to 3% of the amount of tax reported, not to exceed $500.  Taxpayers may register for 
 electronic funds transfer online through myPATH at https://mypath.pa.gov/. 
 In addition, any taxpayer whose actual liability for the third calendar quarter of the preceding 
 year is more than $25,000 have a requirement  to  make accelerated sales tax payments 
 (prepayments).  Taxpayer’s that remit more than $25,000 but less than $100,000 in the third 
 quarter of the previous year must remit 50% of the actual tax liability for the current period.  
 Taxpayers that remit over $100,000 in tax in third quarter of the previous year must remit 50% 
                                                                                             th
 of the actual tax liability for the same month of the previous year.  Prepayments are due the 20  
 of each month.  Separate payments must be remitted for the current month’s prepayments and 
 the prior month’s remaining tax liability.  Failure to properly calculate and pay the prepayment 
 will result in a penalty.   

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 Bracket schedule 

 The 6% Pennsylvania state sales, use, and hotel occupancy taxes are computed in accordance 
 with a bracket schedule detailed in 72 P.S. §7203 and on the Sales and Use Tax Rates (REV-
 221) (pa.gov)).  
 The tax on purchases in excess of $1 is 6% of each dollar plus the amount from the bracket on 
 any fraction of a dollar.   

 Basic Rules 

 Situs 

 Situs, for tax purposes, refers to the jurisdiction that has the legal authority to tax a transaction.  
 The Commonwealth has jurisdiction to tax transactions reflecting sales to or use of tangible 
 personal property within the boundaries of the Commonwealth.  Use includes a right to use, 
 possession, ownership, or custody.  Goods or services that are delivered outside  of the 
 Commonwealth are not subject to tax.   

 Tangible Personal Property 

 The TRC defines tangible personal property as corporeal personal property.  It includes goods, 
 merchandise, digital products no matter how accessed or obtained, and other items. (See    72 
 P.S.§ 7201(m).)  The sale, use, or service of cleaning, altering, or repairing of tangible personal 
 property is also subject to tax.  The tax is due upon the total purchase price.   

 Services 

 In general, services are not subject to tax; however, the law has enumerated certain services 
 that are taxable.  These include building maintenance or building cleaning services, lawn care 
 services, disinfecting  or pest control services, help supply services, employment agency 
 services, lobbying services, credit-reporting services, secretarial and editing services, premium 
 cable services, adjustment and collection services, self-storage services and telecommunication 
 services.   

 Purchase Price 

 For taxable transactions, tax is applicable upon the total purchase price.  The purchase price is 
 defined as the total value of anything paid or delivered, or promised to be paid or delivered, 
 whether it  be money  or otherwise, in complete performance of  a  sale a retail, without any 
 deductions on account of expenses incurred such as travel time or rental or rooms, or equipment 

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 even when those items are separately itemized in billing to customers (see 72 P.S. §7201(g) 
 and 61 Pa. Code §§32.1 & 33.2).   
 When the  purchase price of taxable and nontaxable items are not separately stated  on the 
 invoice, the entire amount billed is subject to the tax. 

 Statutory Exclusions 

 Certain items are excluded from sales and use tax by statute (see 72 P.S. §7204).  These items 
 include such things as unprepared food, clothing for everyday wear, water, coal,  medicine, 
 Pennsylvania state flags, and US flags. 

 Exemptions   

 Pennsylvania sales  and use tax law  exempts certain transactions based on the type of 
 transaction, the manner of use or the nature of the entity involved with the transaction.  There 
 are also several exemptions for sales and use tax that are found outside of the Tax Reform 
 Code.  These various exemptions are listed below.  It is important to note that the specific criteria 
 used to determine the basis for an exemption might vary among the different taxes.  Therefore, 
 the law and appropriate regulations must be consulted to determine proper application.   

 General Exemptions 

 The Tax Reform Code (TRC)includes several exemptions from the tax that are not dependent 
 on the nature of entity involved with the transaction, but with the type of transaction or manner 
 of use.  These exemptions are listed below.   
     Sales For Resale 

     This exemption applies to property and/or services that will be resold or rented to another 
     party in the ordinary course of business by a vendor who is in the business of selling 
     those same goods and services (see 72 P.S. §7201(i) and 61 Pa. Code §32.3). 
     Note:  Wholesalers prior to the implementation of prior Business Tax System (BTS) were 
     issued a license number prefixed with a “95” to signify that they may purchase items for 
     resale.  After the implementation of BTS, the Department does not distinguish between 
     wholesale license number and sales tax license number.   
     Isolated Sales 

     This exemption applies to the infrequent, nonrecurring sale of tangible personal property 
     or services acquired by a business and not sold in the regular course of business or sold 
     by someone who is not engaged in a business. (See 72 P.S. §7204(1) and 61 Pa. Code 
     §32.4).  The Bureau has typically considered any sales or series of sales conducted more 
     than three times or more than a total of seven days in any calendar year to no longer be 
     of an infrequent or nonrecurring basis.   
     Multi-State Sales 

     This exemption applies to property delivered to a location within the Commonwealth 
     solely for the purpose of being processed, fabricated, or manufactured into, attached to, 
     or incorporated into personal property  and thereafter  transported outside of the 

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  Commonwealth for exclusive use outside of the Commonwealth (see       72 P.S. §7201 (k)       
  and 61 Pa. Code §32.5).  This exemption is referred to as “special resale” as it is deemed 
  to be a resale.   
  Wrapping Supplies 

  Returnable containers for the  ultimate consumer  and wrapping supplies  may be 
  purchased exempt from tax by a seller/vendor when the use is incidental to the delivery 
  of property which the seller/vendor sells. (See 72 P.S. §7204(13) and 61 Pa. Code §32.6).  

 Nonbusiness Exemptions 

 There are several exemptions that are available based on who the entity is, not their business 
 activities.  Generally, there is an exemption on sales made to instrumentalities of federal and 
 Pennsylvania state governments, municipal authorities, federal credit unions, and certain electric 
 and agricultural cooperatives.  It also extends to federal employees for Hotel Occupancy tax (72 
 P.S. §7204(12)).  In addition, a limited exemption applies to institutions of purely public charity, 
 volunteer fire departments, individuals holding diplomatic ID and tourist promotion agencies.   
 (72 P.S. §7204(10)).   

 Business Exemptions 

 A limited exemption applies to purchases made by taxpayers  for direct use in an exempt 
 business activity.  Examples include manufacturing, processing, mining, farming, dairying, public 
 utilities, etc.  (72 P.S. §7201(k)).  The exemption generally applies to equipment, machinery, 
 parts, and supplies used directly and predominantly in the exempt business activity.   
  Direct Pay Permits 

  Qualifying businesses may elect to obtain a direct pay permit.  Some businesses are not 
  able to determine the manner in which items they purchase will be used at the time of 
  purchase.  Direct pay permits allow taxpayers  to purchase most goods and services 
  exempt from tax (72 P.S. §7237(d)) with the exception of those items listed in        61 Pa. 
  Code §34.45(e).   
  In order to qualify for a direct pay permit, companies must:  

    Remitted at least $10,000 in use tax to Pennsylvania during the prior year.  
    Must be in compliance with all Pennsylvania state tax requirements. 
    Maintain auditable records. 
    Direct Pay Permits are issued at the discretion of the Department. 
       
 Geographic Exemptions 

 An exemption applies to purchases made by a qualifying business located within a designated 
 geographic area.  The geographic areas entitled to an exemption include Keystone Opportunity 
 Zones (KOZs), Keystone Opportunity Expansion Zones (KOEZ’s), Keystone Opportunity 
 Improvement Zones (KOIZs), and Strategic Development Areas (SDAs).   
 Generally, the exemption applies to the purchase of all tangible personal property and services 
 used exclusively within these designated areas (73 P.S. §820.511).  It also applies to contractors 

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 making purchases for use  within the area as part of a contract with an entity  located in  a 
 KOZ/KOEZ.  For SDAs, the contractor may only purchase Building Machinery and Equipment 
 (BME) tax exempt pursuant to contraction contract with an entity located in SDA.   
 Effective January 1, 2019, items purchased for exclusive use by an employee assigned to a SDA 
 are exempt, even if the items may be taken out of the SDA.   

 Exemptions not Found in the Tax Reform Code 

 There are a number of exemptions from the tax that are not found within the Tax Reform Code 
 (TRC).  These entities have an exemption from sales and use tax from a different section of the 
 law.  The division maintains a list of entities at Sales Tax Exemption Not Found in the Tax Reform 
 Code . 

 Pennsylvania Exemption Certificate (REV-1220) 

 A purchase claiming an exemption on purchases of taxable goods and/or services is required to 
 provide the vendor with a properly completed Pennsylvania Exemption Certificate (REV-1220) 
 (72 P.S.§7237(c)).  However, it is important to note that an exemption certificate is not required 
 for items specifically excluded by statute, items shipped out-of-state by the vendor, or for the 
 sale of taxable items where the sales invoice clearly shows the purchaser to be a federal or 
 Pennsylvania state agency.   
 Taxpayers use this form to claim an exemption from state or local sales and use tax, hotel 
 occupancy tax, PTA, and VRT taxes.  Specific form requirements are provided in     61 Pa Code 
 §32.23.  The auditor is required to review the taxpayer’s exemption certificates to determine if 
 each form provides a valid basis for exemption and the certificate was accepted in good faith.  
 The form is valid only when properly completed.  The auditor is encouraged to make copies of 
 any exemption certificates disallowed in an audit and include them as exhibits in the audit report.   

 Completion of Form 

 Proper completion of the form is discussed below. 

 Type of Tax  

 The appropriate box must be checked to indicate the type of tax exemption for which the form is 
 intended.   

 Unit or Blanket Exemption 

 The appropriate box must be checked indicating whether the certificate applies to one or several 
 transactions.   

 Name of Seller or Lessor  

 The form must accurately provide the name and address of the seller or lessor.   

 Exemption Reason  

 The basis for exemption is indicated by marking the appropriate box.   

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    If box #8-Other is marked, there must be a written explanation provided in the appropriate 
      space for the form to be valid. 

 Name, Address and Signature of Purchaser 

 This section of the form must correctly identify the purchase claiming the exemption. 

 Date 

 The date of the purchaser’s signature is the date used to determine whether or not the exemption 
 certificate was provided within 60 days of the related sale.   

 Exempt Organization Declaration of Sales Tax Exemption Form (REV-1715) 

 Exempt organizations can provide a vendor with an Exempt Organization Declaration of Sales 
 Tax Exemption Form (REV-1715) in connection with the REV-1220 to claim an exemption on 
 purchases of $200 or more of items that may appear not to be entitled to the exemption such as 
 for use in an unrelated trade  or business or construction materials not used for  routine 
 maintenance.   The  certificate and the form together create a presumption of good faith 
 acceptance on the part of the vendor and relieves the vendor from collecting sales tax.  This 
 form is only used by registered charitable organizations (exempt organizations) with a valid “75” 
 number.  The form may only be used for one invoice.   
 The use of the form is optional.  Therefore, a vendor may elect to accept a properly completed 
 exemption certificate from an exempt organization without this form.  However, the vendor may 
 later incur a tax liability if the Department determines that the transaction was subject to tax.   
 Completion of  the  form consist  of both  the vendor  and the purchaser signing pre-written 
 declaration verifying the nature of the transaction and acknowledging potential liability.  The 
 related invoice must be attached to the form.   
 Tax liabilities will be enforced against the purchaser if the vendor can demonstrate that the tax-
 exempt sale was made “in good faith” in the following situations: 

    Sales of less than $200 supported by a properly completed exemption certificate.   
    Sales of $200 or more supported by properly completed and retained REV-1715 and 
      exemption certificate.   

 The auditor is required to document these types of transactions on a separate set of worksheets.  
 These worksheets are then sent with a  cover letter to  the Sales and Use Tax Program 
 Administrator.   Complete names and addresses of the exempt organization making the 
 purchases are mandatory for documenting these transactions.   

 Uniform Sales & Use Tax Exemption/Resale Certificate-Multi-

 Jurisdictions   

 The Multi-State Commission created the Uniform Sales & Use Tax Exemption/Resale 
 Certificate-Multijurisdictional  for entities operating in multiple states.  Purchasers may use this 
 form only when claiming the resale exemption subject to the provision of 61 Pa. Code §32.3. 
  
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 Local Sales, Use, and Hotel Occupancy Tax 

 Imposition and Reporting 

 Pennsylvania state law authorizes certain counties to impose a tax on each separate sale at 
 retail of tangible personal property or service that originates within the county.  The law also 
 authorizes the counties to impose a tax on the use within those same counties as well as on the 
 rental charge for a hotel room.   This tax is commonly referred to as the “local” sales or use tax.   
 The rules for imposition, collection, reporting, and remittance are generally the same as those 
 for state sales tax under Article II of the Tax Reform Code of 1971.  However, unlike state sales 
 tax, local tax is a point of origin tax, meaning that the local tax is only due when a sale originates 
 from, or the items are used within the taxable county.  Currently, Philadelphia and Allegheny 
 counties are the only counties imposing the tax.  Currently, the tax rate for Allegheny sales, use 
 and hotel occupancy tax is one percent.  The tax rate for Philadelphia sales and use tax is two 
 percent and the rate for hotel occupancy is one percent.  Taxpayers report these taxes under 
 the local tax columns of the PA-3.   

 Bracket schedule 

 The 1% Allegheny County sales and use tax, and the 1% Allegheny and Philadelphia County 
 hotel occupancy taxes are computed in accordance with (72 P. S. §7203) and on the  Sales and 
 Use Tax Rates (REV-221) (pa.gov). 
 The tax on purchases in excess of $10.00 is 1% of each dollar plus the above bracket amounts 
 on any fraction of a dollar.   

 The 2% Philadelphia County sales and use taxes are computed in accordance with (72 P. S. 
 §7203) and on the Sales and Use Tax Rates (REV-221) (pa.gov). 
 The tax on purchases in excess of $10.00 is 2% of each dollar plus the above bracket amounts 
 on any fraction of a dollar.   

 Related Taxes 

 Public Transportation Assistance (PTA) Taxes and Fees 

 Article XXIII of the Tax Reform Code (TRC) of 1971 imposes taxes and fees on transactions 
 involving the sale or use of new tires, motor vehicle lease tax, motor vehicle rentals, and car 
 sharing.  The provisions of Article II of the Tax Reform Code of 1971 apply to PTA taxes and 
 fees (72 P.S. §9301 & 61 Pa. Code § 47.19).  This tax is also referred to as the Mass Transit 
 Tax.   
 Taxpayers must report the charging and self-assessment of these taxes and fees on a PA-4, 
 Public Transportation Assistance Fund Taxes and Fees (PTA) Return, electronically either 
 online through at myPATH or by calling the business TeleFile phone system at 1.800.748.8299.  
 PA-4 is filed on a quarterly basis.   

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 Tire Fee 

 There is a fee of $1.00 on each new tire sold at retail for on highway use.  This would include 
 new tires sold in conjunction with the sales of other property, such as a new car. The 
 nonbusiness and business exemptions discussed above do not apply to the tire fee, except for 
 sales of new tires to governmental entities.   

 Motor Vehicle Lease Tax 

 There is a 3% motor vehicle lease tax imposed on the total lease price on a contract for the use 
 of a motor vehicle for 30 or more days (lease).  If a lease is exempt from the sales and use tax, 
 then the lease is exempt from the motor vehicle lease tax.   

 Motor Vehicle Rental Fee 

 There is a $2.00 per day motor vehicle rental fee imposed on each day of a contract for the 
 rental of a motor vehicle for less than 30 days.  A rental that extends beyond the initial 29-day 
 contract is still a rental and subject to the fee until the contract is terminated.  If a rental is exempt 
 from sales and use tax, then the rental is exempt from the motor vehicle rental fee.   

 Peer-to-Peer Car Sharing Fee 

 Car sharing is a membership-based service that allows a person to rent a vehicle.  Members 
 can rent a vehicle per minute, per hour, per day or on a per trip basis.   
 Effective October 30, 2017, an incremental car-sharing fee is computed in accordance with the 
 following fee schedule:  

                          Time Used                           Fee 
  
          Less than 2 hours                       25 cents 
          2 to 3 hours                            50 cents 
          More than 3 hours but less than 6 hours $1.25 
          6 or more hours                         $2.00 

                          Figure 1.1- Peer-To-Peer Car Sharing Fees 
  
 Effective January 1, 2023, in accordance with Act 53, peer-to-peer car-sharing programs or car 
 sharing by a shared vehicle owner is subject to state sales tax, local sales tax and Public 
 Transportation Assistance Fund Fees. 

 Vehicle Rental Tax 

 The Vehicle Rental Tax (VRT) is listed under Article XVI-A under the Tax Reform Code of 1971.  
 Article II of the TRC and regulations promulgated there under apply to the VRT (72 P.S. §8601-
 A ff & 61 Pa. Code §47.20).   

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 Rental contracts involving motor vehicles designed to transport 15 or fewer passengers, or a 
 truck, trailer or semitrailer used in the transportation of property other than commercial freight, a 
 tax of 2% is imposed upon the rental payments.  If the vehicle rental company fails to collect the 
 applicable tax, the purchaser shall pay the tax directly to the Department on a form prescribed 
 by the Department.  A vehicle rental company is defined as a business engaged in the business 
 of renting five or more rental vehicles in this Commonwealth.   
 Taxpayers must report the charging and self-assessment of these taxes and fees on a PA-5, 
 Vehicle Rental Tax (VRT) Return, electronically either online through myPATH or by calling the 
 business TeleFile phone system at 1.800.748.8299.  PA-5 is filed on a quarterly basis.   

 E911 – Pennsylvania Emergency Management Agency (PEMA) 

 Retailers that sell wireless telephones or pre-paid telecommunication services (i.e., pre-paid cell 
 phone minutes or phone cards) are subject to the pre-paid wireless emergency-911 surcharge 
 at a rate of $1.95 per retail transaction. This surcharge is collected on each retail transaction 
 regardless of whether the service or pre-paid wireless telephone is purchased in person, by 
 telephone, internet or by any other method.    
 The pre-paid E-911 surcharge is to be charged and collected by the retailer and is excluded from 
 the purchase price when calculating the sales tax.    
 The E-911 surcharge is to be reported on the sales and use tax return through myPATH with the 
 same filing frequency and the same due dates as the seller’s sales and use tax returns.   

 Retailers that timely report and remit the E-911 surcharge, are entitled to a 1.5 percent discount.  
 This discount is separate from the 1 percent discount received for timely remitting sales and use 
 tax returns and payments.   
 Note:  The E-911 fee is $1.65 per transaction through February 29, 2024, and $1.95 
 thereafter. 

 Tax Collection 

 Amounts collected from customers from each of the taxes referenced above are considered 
 trust fund money.  Vendors are considered agents of the Commonwealth in the collection of 
 these taxes as these taxes are paid by someone else and held in trust until they are reported 
 and paid to the state.  Consequently, vendors are required to charge, collect, report and timely 
 remit this money to the Commonwealth (72 P.S §7237 & 61 Pa. Code § 34.3).  Failure by the 
 vendors to fulfill their fiduciary responsibilities in relation to these taxes successfully may result 
 in the imposition of additional interest, penalties, fines, and/or imprisonment. 

 Interest and Penalty 

 Interest 

 The interest rate for  any given  year is established by the U.S. Treasury Secretary and is 
                       st
 effective on January 1  of each year.  The per diem rate is arrived at by dividing the announced 
 interest rate by 365 (representing the number of days in a year) and the result becomes the per 
 diem rate. 

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 For taxes due after January 1, 1982, the rate of interest will vary from year to year.  The date 
 that the tax is first due and payable will determine the applicable rate of interest.   This 
 information is updated yearly on the REV-161 1 Interest Rate and Calculation Method for Title 
 72 Taxes Due after Jan. 1, 1982. 
 Interest on credits will be calculated for each reporting period based on the cumulative balance 
 of the tax amount.  Interest on periods with a net cumulative balance overpayment will be 
 calculated at 2% less than the interest charged on underpayments.   

 Penalties 

 Understatement Penalty 

 A penalty is applied anytime an understatement of reported tax is determined in the amount of 
 5% of the amount of the understatement.   

 Failure to File/Major Understatement Penalty 

 A taxpayer failing to file any return will be charged 5% of the tax due for each month or fraction 
 of a month that a proper return for the period remains unfiled, up to a maximum of 25% of the 
 amount of the tax due for the period.  In no case shall such charge be less than $2.00.  
 If the taxpayer understates more than 50% of the true amount due, they will be charged 5% of 
 the of the amount that was understated for each month or fraction of a month a proper return for 
 the period remains unfiled, up to a maximus of 25% of the amount of the understatement.  In no 
 case shall such charge be less than $2.00.   

 Tax Evasion (Major Penalty) 

 For attempt to evade or defeat a tax, there is a penalty charge of one-half of the total amount of 
 the tax evaded.  These penalties are posted under “Major Penalty”.   

 Multiple Additions/Penalties 

 A taxpayer who files a return but understates the true amount due by more than 50%, is subject 
 to both the flat 5% understatement penalty and the 5% per month (to a maximum of 25%). 
 A taxpayer who fails to file a return is subject to both the flat 5% understatement penalty and 
 the 5% per month (to a maximum of 25%), failure to file penalty for each month or fraction of a 
 month that a proper return for the period remains unfiled. 
 A taxpayer who attempted to evade or defeat the tax is subject to both the charge of one-half 
 the total amount of the tax evaded, and either one of the above referenced additions in this sub 
 section. 

 Administration and Enforcement of Tax Laws 

 The Pennsylvania Department of Revenue is charged by the State Legislature to administer 
 and enforce the state sales and use tax laws.  Accordingly, the Department has authority to 
 issue regulations, general rulings, and statements of policy (See 72 P.S. §6 & 61 Pa. Code 
 §3).  The Department may also issue confidential letter rulings to individual taxpayers that 

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 address specific questions.  In addition, the Department provides general information in the 
 form of instruction booklets, Tax Updates, tax bulletins, etc. 
 If there appears to be a conflict between documents within the Revenue Information System, 
 the order of precedence shall be as follows: 

    Statutes 
    Regulations 
    Statements of Policy 
    Bulletins 
    Letter Rulings 
    Revenue Information  

 The PA Code also requires the Department of Revenue to publish a general listing of taxable 
 and nontaxable goods and services every three years.  This list is published as the "Retailers' 
 Information" Handbook (REV-717) and is also posted in the Pennsylvania Bulletin. 

 Information Resources 

 A list of useful information resources and links are listed below: 

                            Information Resource List 

  Retailer's Information (REV-717) 
  Sales and Use Tax - Taxability of Medical & Surgical Supplies 

  Sales and Use Tax - Taxability of Dental Supplies List 

  Act-45 Contractor's Purchase for Exempt Entities  

  Pennsylvania Sales and Use Tax Mushroom Farming - Tax Exempt Items  

  Tax Information for Farmers (REV-1729)  

  Hotel Tax Matrix  

  Hotel Booking Fact Sheet  
                    Figure 1.2- Information Resource Links 

 Employer Withholding of Pennsylvania Personal Income 

 Tax 

 The auditor is required  to review a taxpayer’s compliance  with Pennsylvania employer 
 withholding of Pennsylvania personal income tax concurrently with the sales tax audit.   

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 Pennsylvania Personal Income Tax 

 Individuals 

 Each individual with gross taxable earnings over $33 of Pennsylvania sourced income or who 
 incurred a profit or loss from any transaction as a sole proprietor, partner in a partnership, or 
 shareholder in a Pennsylvania “S” corporation is required to pay personal income tax at the 
 state’s specified rate and to report their earnings to Pennsylvania (72 P.S. §7302).  The 
 individual’s employer normally withholds tax due on wages received.  The individual should 
 receive a W-2 Wage and Tax Statement, from the employer at the beginning of the subsequent 
 year in which the wages were earned.  Individuals are required to report their earnings via a 
 Pennsylvania Income Tax Return (PA-40), by April 15 of the following year.  The individual must 
 maintain the W-2 received from the individual’s employer in the event the Department requests 
 a copy of the W-2 to verify wages.  The taxpayer is also responsible for paying any additional 
 tax due at this time.  If the taxpayer is self-employed, schedules filed with the return must outline 
 all income and expenses. 
 A sales and use tax audit of a sole proprietor, partnership, or an “S” corporation also involves 
 the examination of the owner’s and partner’s PA-40s.   

 Partnerships 

 PA-20S/PA-65, Commonwealth of Pennsylvania PA S 
 Corporation/Partnership Information Return 

 Partnerships and “S” corporations are required to file a PA-20S/PA-65, Corporation/Partnership 
 Information Return (PA-20S/PA-65) if:   

    During its taxable year, the partnership or “S” corporation earned, received, or acquired 
   any gross taxable income allocable to Pennsylvania or,  
    
    The partnership had at least one partner or the “S” corporation had at least one 
   shareholder that was a Pennsylvania resident. The PA-20s/PA-65 details the 
   partnership’s or “S” corporation’s net profit or loss allocable to Pennsylvania.  

 In addition, beginning in 2006,  a Partner/Member/Shareholder Directory is required to be 
 included.  The form must be accompanied by PA-41 Schedule RK-1 - Resident Schedule of 
 Shareholder/Partner/Beneficiary  Pass Through Income, Loss and Credits (PA-41 RK-1)  or  
 2021 PA Schedule NRK-1 - Nonresident Schedule of Shareholder/Partner/Beneficiary Pass 
 Through Income, Loss and Credits (PA-20S/PA-65 NRK-1)  showing the apportionment of 
 profits or losses allocable to Pennsylvania among each partner/shareholder. The individual 
 partner/shareholder  uses the appropriate schedule to help calculate their Pennsylvania 
 personal income tax liability.  The individual partner/shareholder must file a PA-40 to report the 
 allocation and appropriate personal income tax. 

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 Personal Income Tax Rates 

 Pennsylvania personal income tax is imposed at the rate of 3.07 percent against taxable income 
 of resident and nonresident individuals, estates, trusts, partnerships, S corporations, business 
 trusts and limited liability companies not federally taxed as corporations. 

 Employer Withholding Requirements 

 Pennsylvania law requires each Pennsylvania employer to withhold personal income tax from 
 the taxable compensation of its employees.  Employers are required to remit their withholding 
 semi-weekly, semi-monthly, or monthly and to report these withholding quarterly via myPATH  
 W-3, Employer Quarterly Return of Income Tax Withheld.   
 At the end of each year,  the  employer  is responsible for issuing a       W-2  Wage and Tax 
 Statement, to their employees reporting annual wages and the related tax withholdings.  In 
 addition, the employer must file Annual Withholding Reconciliation Statement (REV-1667) , W-
 2 Transmittal, reconciling all individual withholdings to the taxpayer’s annual wage and 
 withholding totals either by mail or electronically at myPATH.  Records for employer withholding 
 of Pennsylvania personal income tax are generally audited in conjunction with sales and use 
 tax records. 

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 CHAPTER 2- AUDIT FUNCTION 

 Record Keeping Requirements 
 The same law that imposes Pennsylvania sales, use and related taxes on certain transactions 
 also requires vendors to maintain appropriate tax records.  Specifically, a taxpayer is required 
 to maintain records that support the information reported on all tax returns.  These records must 
 distinguish between taxable and nontaxable transactions as well as document the  proper 
 charging, collection and remitting of tax money to the Department.  The taxpayer is responsible 
 for maintaining these records for three years from the end of the calendar year to which they 
 pertain.  This requirement is determined by the time limitation on assessment and collection 
 imposed by 72 P.S. §7258. 

 Examination of Records 
 Title 72 P.S. §7272 states that the Department or any of its authorized agents is authorized to 
 examine the books, papers, and records of any taxpayer in order to verify the accuracy and 
 completeness of any return made or, if no return was made, to ascertain and assess the tax 
 imposed by Pennsylvania state law.  This also includes the right to examine taxpayer records 
 to verify compliance with laws pertaining to employer withholding of Pennsylvania personal 
 income tax.  Taxpayers are required to provide the Department with all necessary tax records 
 upon request.  In addition, taxpayers must provide the opportunity and physical facilities to 
 enable the Department to examine the records.  The Department may use Order to Appear         
 letters and Secretary’s Writs to obtain the records necessary to conduct an audit in situations 
 where the taxpayer fails to cooperate. 
 The Department is  required to use audit procedures that  are in conformity with  the 
 Commonwealth’s statutes  and  the  Department’s  regulations,  rulings,  and policies.   These 
 procedures involve examination of source documents, journals, ledgers, schedules, tax returns, 
 and other records used by the taxpayer to record sales and purchase transactions as well as 
 the withholding of Pennsylvania personal income tax.  The auditor may conduct a complete 
 review or utilize test methods that allow for the examination of a representative portion of the 
 taxpayer’s business activities.  Audit findings must be documented in a report that includes a 
 narrative, forms, schedules, and exhibits. 

 Confidentiality 
 Taxpayer records viewed by an auditor as part of an audit are confidential (see 72 P.S. §7274).  
 Therefore, specific discussion with those other than the taxpayer and appropriate Department 
 personnel  is forbidden.  The auditor should establish that a taxpayer’s  representative is 
 authorized before any information is disclosed. 
 In addition, auditors are responsible for maintaining strict security of written and computerized 
 materials.  Computer systems are tracked and subject to periodic monitoring and review.   

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 The auditor must adhere to the restrictions listed below when handling private tax information. 

    Confidential tax information may only be  accessed and released for work related 
        purposes in accordance with the statutes, Standards of Conduct, and Department policy. 
         
    Confidential tax information is not to be left unattended or available for access by non-
        Department employees. 

    The auditor must exercise care in the logging of their credentials into the Department’s 
        computer system so that no one else can access confidential tax information under the 
        auditor’s credentials. 

    If an auditor is uncertain whether accessing tax information or releasing it has been 
        authorized, the auditor must consult their supervisor. 
         
    All legal requests, subpoenas, and court orders for tax information should be promptly 
        sent to the Office of Chief Counsel for disposition. 
         
 Data Governance 
 During the course of an audit, an auditor may have access to or possession of a taxpayer’s 
 electronic financial data.  It is the auditor’s responsibility to ensure that this data is secure at all 
 times. 
 The auditor must follow the best practices and restrictions below when handling taxpayer’s 
 data. 

    All data is to be stored within the audit folder created by the Bureau’s audit application 
        software.  Data should not be stored anywhere else on the auditor’s hard drive.  This will 
        ensure that data is removed from the hard drive after the assignment is closed and that 
        any data needed for the appeal process is available from the  Department’s secure 
        servers. 

    Data should be saved to different folders within the folder created by the Bureau’s audit 
        software that make it clear and easy to understand where the data used for different 
        audit procedures is located. A suggested hierarchy would include sales, assets, 
        expenses, EW, PIT, and research. 

    Files transferred electronically should be done so using the Department’s secure email 
        server.  If the taxpayer or their representative has requested not to use the Department’s 
        secure email server, any information containing personally identifiable information (PII) 
        such as social security numbers (SSNs), driver license numbers, and financial account 
        information must still be transferred using the Department’s secure email server.  At no 
        time should PII be sent using standard email systems. 
          Note:  FTI is further limited in how it can be exchanged. If a need to exchange 
           this information electronically, discuss options with Computerized Audit Support 
           (CAS). 

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    The Bureau’s laptops are encrypted for data security.  When  working outside of a 
   Regional Office, auditors must be sure to properly shutdown their laptops at the end of 
   the day.  Putting the machine into sleep mode or locking the screen is not sufficient to 
   ensure the encryption process is completed. 

 All employees are reminded to read and follow policies and procedures contained in the PA 
 Department of Revenue, Bureau of Audits, Electronic Device Acknowledgement Form. 
  
 Federal Tax Information 
 During the course of an audit, an auditor may need or may be provided tax information that was 
 obtained from the Internal Revenue Service (IRS).  The Bureau has created a manual Federal 
 Tax Information and the PA Department of Revenue, Bureau of Audits that discusses in detail 
 what constitutes federal tax information (FTI) and how to properly handle and dispose of that 
 information.  All employees are required to read and acknowledge the manual.  Key highlights 
 from this document are below. 

    FTI is tax  return and return information provided by the federal government to  the 
   Pennsylvania Department of Revenue. 

    Calculations based on FTI, if the FTI is identifiable, become FTI. 

    If information containing FTI needs to be exchanged electronically with the taxpayer, 
   please consult with Computerized Audit Support (CAS).   
    
    Audit reports containing FTI are to be mailed following the procedures outlined in the 
   manual. 

    Generally, FTI should not be printed.  If a need to do so arises, FTI is only to be printed 
   using the region’s multifunction printer or the auditor’s mobile printer if at the taxpayer’s 
   location. 

    Printed FTI must be stored in a secured cabinet or desk within the regional office.  If a 
   need arises to store the FTI for a short period of time at an auditor’s home, the regional 
   manager is to be consulted.  At no time should FTI be stored overnight in a vehicle. 
  
 Measuring Compliance 
 The measure of compliance with Pennsylvania’s sales and use tax statutes and regulations as 
 reflected in the taxpayer’s records is expressed in terms of a deficiency or credit.  An audit that 
 finds a taxpayer to be in complete compliance with Pennsylvania sales and use tax laws results 
 in no deficiency (a “none” audit).  In certain circumstances, the audit may result in a credit for 
 the taxpayer.   An audit that  finds the taxpayer not  in compliance with the  statutes and 
 regulations results in a tax deficiency.  The deficiency is expressed in monetary terms and 

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 results in the issuance of a tax assessment against the taxpayer.  The assessment will also 
 include interest and penalty.  The taxpayer may appeal the assessment to the Department’s 
 Board of Appeals and then to the Board of Finance and Revenue.  The appeal process may 
 continue through the state courts. 

 Taxpayer’s Rights and Responsibilities 
 The Taxpayers’ Bill of Rights requires the Department to issue a disclosure statement to all 
 taxpayers  contacted  by the Department for purposes of audit  (72 P.S. §3310-202).   The 
 disclosure statement is to include: 

    The rights of a taxpayer and the obligation of the Department during an audit.  
     Prepare a written basis of assessment of any additional tax due determined from 
    the audit.  
     Act upon requests to resolve concerns that come up during the course of an audit. 
     Allow taxpayers to make requests by going through the proper chain of command. 
     Explain the taxpayer’s right to appeal the assessment of any additional tax from 
    the audit. 
    The procedures by which a taxpayer may appeal or seek review of any adverse 
   decision by the Department, including administrative and judicial appeals. 
    The procedure for filing and processing refund claims and taxpayer complaints.  
    The procedures that the Department may use in enforcing taxes. 

 Consistent with this requirement, the Department has prepared REV-554 (PO), "Your Rights 
 as a Taxpayer". 
  
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 CHAPTER 3-PRE-AUDIT PROCEDURES 

 This chapter of the manual describes the procedures that must be followed or considered prior 
 to examining a taxpayer’s records. 

 Assignment Research 

 Audit Assignment 

 Every audit assignment is required to be created in the Department’s PATH system.  The audit 
 will be assigned to the auditor responsible for the assignment through the PATH system in a 
 manner determined by the regional office as required by the Bureau’s policy.   

 Auditors should make every effort to complete audits on first in, first out basis.  However, there 
 may be instances when the audit notes indicate special instructions that an assignment is given 
 a priority status.   
 Auditors will be notified of new assignments in the “My Work” Manager in the PATH system.  
 The PATH Guidebook and the “Help” link in PATH will assist the auditor with navigation 
 through the system.  Regional offices may also notify auditors of an assignment in a different 
 manner as they determine.   
 Any special instructions included in the audit notes must be addressed during the audit.  Any 
 special instructions that indicate to notify headquarters for a direct special instruction must be 
 thoroughly explained in the audit narrative, Conflict of Interest Statement and Auditors 
 Comments, or on  the Additional Headquarters Processing Request form, whichever is 
 appropriate given the facts.  In addition, notification of action required on information forwarded 
 to headquarters must be indicated on the Additional Headquarters Processing Request form.   
 Upon receiving a new audit, an auditor should create an audit folder in the Bureau’s audit 
 application software if it is not created by the regions’ Clerk-Typist or Management Tech.   

 Taxpayer Research 

 The auditor is to conduct preliminary research on a taxpayer such as reviewing their reporting 
 history, business activities, prior  audits, and any  interactions with the Department  such as 
 appeals or letter rulings.  An Initial Audit Research  checklist is available that lists all of the steps 
 below. 

 Pennsylvania Tax Hub (PATH) 

 The Department’s Pennsylvania Tax Hub (PATH) will be utilized by an auditor in conducting pre-
 audit research activities.   
 In addition to assignment tracking, PATH is used to download a taxpayer’s reported information 
 and research any notes concerning the Department’s interactions with a taxpayer.   

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 Business Trust Fund Tax Returns Download 

 The download files for all business trust fund taxes will be generated in PATH.  The generated 
 report for a taxpayer’s reported information will be imported into the Bureau’s audit application 
 software.  The following download guide are available for these taxes:    

    SUT Download  
    EW Download 
    Public Transportation Assistance (PTA) Download  
   Vehicle Rental Tax (VRT) Download  

 When conducting pre-audit research, the auditor should conduct a download of all the business 
 trust fund taxes that a taxpayer is registered to report.  The downloaded information is included 
 in the audit report as “Accrual Differences” and “Filing Detail” schedules.  The auditor will review 
 these schedules to identify sales and sales tax reported, taxable to gross sales ratios, use tax 
 reported, credits taken on the return, fluctuation of reported amounts, and returns filed late.   
 It may be necessary to download the reported information again if the audit period is different 
 than the period included in the initial download.   

 Customer and Audit Notes  

 The Notes tab or the Recent Notes panel in the Customer and Audit Springboards of PATH 
 should be  reviewed to see if there were any interactions between the Department and the 
 taxpayer.  This transaction is useful to see any collection efforts taken by the Department, and 
 it may also contain information used to identify contact information. 
 Audit notes may contain special instructions or specific transactions that are to be reviewed as 
 part of the audit.  The treatment of the instructions during the audit must be clearly addressed in 
 the narrative or the Conflict of Interest and Auditor’s Comments, whichever is more appropriate. 

 Identifying Non-Filed Returns 

 The PATH system is used for taxpayer management, returns, processing, tax account 
 management, revenue accounting and collections.  While conducting pre-audit research, the 
 auditor should use PATH to identify any non-filed returns.  The auditor will identify any non-filed 
 returns in the Account Springboard in the Financial tab and Expectation subtab.   

 Demographic information 

 The auditor should review the demographic information, which the taxpayer will verify during the 
 course of the audit.  The auditor will use PATH to verify mailing and physical addresses for the 

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 taxpayer.   The taxpayer will have to correct any information in this section that is incorrect by 
 using myPATH.   

 Customer Accounts 

 The auditor should also be able to determine the accounts that the taxpayer is registered for 
 through the Customer Springboard, Registration Tab, and Accounts Subtab.   

 Prior Audits 

 Any prior audit for a taxpayer must be reviewed.  The auditor can review any prior audits that 
 were closed in PATH through the Customer Springboard under Audit Tab. The auditor should 
 select “show history” hyperlink to display all prior audits closed in PATH.   

 Customer Contacts 

 Links are also available in PATH that will allow the auditor to determine a contact person for the 
 taxpayer.  The auditor can view the Contacts subtab under Registration tab which will provide a 
 name, phone number for the person associated with, or representative of the customer in some 
 way.   

 Customer Returns 

 The Department uses the PATH system  to maintain information on  the  filing of individual, 
 partnership, and S Corp income tax returns.  The auditor may use these documents to determine 
 a contact person for taxpayers, affiliates, business activities, compare figures reported on the 
 sale tax return, etc.  The corporate tax returns for the audit should be saved to the audit folder, 
 as they will be used during the audit.   

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 When planning the audit for  these types  of entities, the auditor must  access  the Account 
 Springboard, Financial tab, and Returns subtab to review the taxpayer’s filing history as well as 
 the detail for the individual returns.  Non-filed income tax returns must be addressed as part of 
 the audit report.   

 The auditor should  review the returns for all principals of sole proprietorships, partnerships, 
 LLCs, and S-Corporations to ensure these principals filed a Pennsylvania personal income tax 
 return and to verify that the business income claimed on the return is consistent with the financial 
 records reviewed in the conduct of a sales and use tax audit.  Returns can be accessed using 
 the taxpayer’s social security number or federal employer identification number.   

 Bankruptcy Information 

 If a taxpayer has filed for bankruptcy, an “Indicator” banner will appear on the Customer 
 Springboard and will also be displayed on the “Indicators” subtab under the “CRM” tab.  The 
 auditor can click the indicator name (Bankruptcy) in the “Indicator” banner to view the list and 
 links.  

 The auditor can verify any information related to a bankruptcy filing for a taxpayer by reviewing 
 the Bankruptcies subtab in the Customer Springboard Collections tab.     

 PA DOR Bridges 

 Prior to the implementation of PATH, the Department has created a website that puts information 
 from the Department’s multiple information systems on one convenient website.  This website is 
 called Bridges as it  was intended to bridge the gap between all of Revenue’s information 
 systems.  The website can be accessed through this link BRIDGES.  The entire website provides 
 useful information; however, only information pertaining to historical data prior to November 30, 
 2022, will be available.     
 A link is available through the Bureau of Audit’s main menu tab that can be used to review 
 previous audit files and images.  This page also provides a link to access previous audits closed 
 in PATH.  Audits completed prior to 2013 will have images available on the Audit Main menu.  
 Audits completed after this date should have an image of the audit available and copy of the 
 audit software folder that can be opened.   

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 The “View Imaged Returns” link is also available in this section that will allow the auditor to 
 review a copy of the corporate (IMG-CORP) and sales and use (IMG-S+E) tax returns filed on 
 or before 11/30/2022.  The auditor may use these documents to determine a contact person for 
 the taxpayer, affiliates, business activities, compare figures reported on the sales tax return, etc.  
 The corporate tax returns for the audit should be saved to the audit folder, as they will be used 
 during the audit.   

 Revenue Appeals Processing System 

 This section provides information relating to any appeals that the taxpayer may have filed and 
 provides a link to the Revenue Appeals Processing System (RAPS).  The auditor must review 
 RAPS for refund petitions filed for any period included in the current audit period to ensure 
 duplicate credit is not granted within the audit and for any appeals related to prior  audits.  
 Supervisors may obtain refund decisions and file  documents through email request to 
 headquarters’ personnel.  Board decisions after January 1, 2003, may be viewed together with 
 supporting schedules via the RAPS system.  The RAPS system may be accessed via this link 
 RAPS and the Audits main menu page.  After accessing the link and inputting the appropriate 
 passwords, the auditor may select several search options from the RAPS “Main” page.  If the 
 docket number is known, the auditor may enter it into the docket number field or select the 
 “Search” tab to query the system by taxpayer/practitioner name, business partner number, PATH 
 account ID,  account  number, or employer identification number (EIN).  The actual written 
 decision will be listed under the “decision” link.  Supporting documentation is listed under “Docs”. 

 Letter Rulings 

 A list of EINs of taxpayers with letter rulings is available for auditors to search.   When 
 conducting pre-audit research, the auditor must search to determine if the taxpayer is on this 
 list.  If the taxpayer is on the list, the auditor should obtain a copy of the letter ruling through an 
 email request to headquarters’ personnel. 

 Internet 

 Taxpayer’s Website 

 The auditor should search the Internet for the taxpayer’s website or other links that may provide 
 information on the taxpayer’s location, business activities, products, and annual reports.  In 
 addition, the auditor may also use the Internet to gather information about the taxpayer’s 
 industry.   

 Department of State 

 The auditor should search the Pennsylvania  Department of  State (DOS) for taxpayer 
 information.  DOS can provide information relating to fictitious names, name changes, mergers, 
 and incorporation or formation information.  For taxpayers incorporated or formed in another 
 state, that state’s Department of State website should be reviewed also. 

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 Headquarters Information Requests 

 Additional information concerning the taxpayer is available from the sales tax division.  This 
 information can be requested through an  email request to headquarters’ personnel.  The 
 information available includes: 

    Aircraft and Boat Registration 
    Audit Research Questions and Account Referrals 
    Bankruptcy 
    Corporate Clearance 
    Bulk Sale Certificate 
    KOZ/KOEZ/KOIZ/SDA Exemption 
    PennDOT records (vehicle registration information) 

 Tax Research 

 All pre-audit planning must include a review by the auditor of sales and use tax laws, regulations 
 and policies pertaining to the taxpayer’s business activities.  The taxpayer’s business activities 
 are normally determined by the listed NAICS code, previous audit information, case notes, 
 Department files, the Internet, invoices, advertising materials, or other information.  In addition 
 to determining the taxpayer’s exposure to sales and use tax, the auditor must also determine 
 the taxpayer’s exposure to: 

    Public Transportation Assistance (PTA) 
    Vehicle Rental Tax (VRT) 
    Employer Withholding (WTH) 
    Income Tax (PIT & CNI) 
    Gross Receipts (GRE & GRT) 
    Malted Beverage Tax 
    E911 PEMA (PEM) 
    Wine Excise (WET) 
    Consumer Fireworks Tax (CFT) 
 There are several sources of information the auditor is expected to use in determining the 
 taxpayer’s tax exposure.  The sources are listed below. 

 Checkpoint 

 Thomson Reuters publishes a federal, state, and international tax reporter called Checkpoint 
 that the Bureau uses as its main source of information on tax laws and regulations. 
 Checkpoint is an online resource that is accessed at    http://checkpoint.riag.com.  Thomson 
 Reuters has a library of recorded training videos that an auditor may access via a “Product 
 Training” link found on the right side of the Checkpoint landing page. 
 The majority of the information relevant to sales, use, and hotel and related taxes will be found 
 in the Pennsylvania State Tax Reporter. 

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 Statutes 

 This section contains the actual statute written by the State legislature.  The sections most 
 needed of the reporter include Articles II and XVIII of The Tax  Reform Code of 1971,  the 
 Pennsylvania Intergovernmental Cooperation Authority Act for cities of the first class, the Public 
 Transportation Assistance Act, and the Philadelphia Code - Sales and Use Tax.  These sections 
 can be found by following these links from the Pennsylvania State Tax Reporter: “Pa. Stat. 
 Ann.”, then “Title 72 TAXATION AND FISCAL AFFAIRS”, then “Chapter  5 TAX REFORM 
 CODE OF 1971”.  Some of the most commonly cited legal cites referenced in an audit report 
 or cited to a taxpayer in support of the audit function are:   
  
                   Title                                        Links 

  Act-45 Contractor's Purchase for  72 P.S. §7201 Definitions 
  Exempt Entities 
  Assessment Period for Audits      72 P.S. §7258 Limitation of assessment and 
                                    collection 

  Collection of Tax & Exemption     72 P.S. §7237 Collection of tax. 
  Certificates 
  Confidentiality                   72 P.S. §7274 Unauthorized disclosure 

  Department’s Right to Examine     72 P.S. §7272 Examinations 
  Records 
  Fraudulent Returns & Other Crimes 72 P.S. §7268 Crimes 

  KOZ/KOEX Exemption                73 P.S.§820.511 State Sales and Use Tax & 
                                    73 P.S. §820.705 Local Sales and Use Tax 

  Sales Tax- A Trust Fund Tax       72 P.S. §7225 Tax Held in Trust for the 
                                    Commonwealth 

  Testing Regulations               61 Pa. Code Chapter 8A. Enforcement 

                         Figure 3.1 Commonly Cited Legal Cites 
  
 References to statutes in the audit report should be as specific as possible and cited using the 
 following format: 
    72 P.S. §7201(o)(4)(B)(ii) 

 Regulations 

 The regulations represent the Department’s interpretation of the law as set forth in the Tax 
 Reform Code of 1971.  They are issued by the Department of Revenue and promulgated by 

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 the Independent Regulatory Review Commission to provide taxpayers with rules of general 
 application so that taxpayers might clearly understand their rights and duties under the law.  
 Sales and use tax regulations can be found in Chapters 31 through 39 by following these links: 
 “Pa. Code”,  then “Title 61 REVENUE”, then “Part 1 DEPARTMENT OF REVENUE”,  then 
 “Subpart General Fund Revenues”, then “Article II Sales and Use Tax”. (61 Pa. Code Article II. 
 Sales And Use Tax). 
 References to regulations in the audit report should be as specific as possible and cited using 
 the following format: 
        61 Pa. Code §32.21(a)(2)(ii)(B) 

 If the cite is used at the beginning of a sentence, the word “Title” must be inserted in front of 
 the cite.  For example: 
    Title 61 Pa. Code §32.21(a)(2)(ii)(B) 

 Rulings 

 Rulings issued by the Department advise the public of the Department’s application of the tax 
 laws to a general factual situation.  A ruling is issued to ensure uniformity in the application of 
 the law.  Sales and use tax rulings can be found in Chapters 41 through 58 by following these 
 links: “Pa. Code”, then “Title 61 REVENUE”, then “Part 1 DEPARTMENT OF REVENUE”, then 
 “Subpart B General Fund Revenues”, then “Article II Sales and Use Tax”. 
 References to rulings in the audit report should be as specific as possible and cited using the 
 same format for regulations.  For example:  
    61 Pa. Code §53.1(c)(2)(xiv) 

 If the cite is used at the beginning of a sentence, the word “Title” must be inserted in front of 
 the cite.  For example: 
    Title 61 Pa. Code §53.1(c)(2)(xiv) 

 Revenue Pronouncements-Statement of Policy 

 The pronouncements are used by  the Department  to interpret law or policies that the 
 Department expects to implement in a future regulation or to follow in a future adjudication, 
 explain an administrative procedure within the discretion of the Department, or implement an 
 act of assembly if the Department finds it is unnecessary to use regulatory powers to perform 
 its duties  and responsibilities provided by law.  The pronouncement is in effect once it is 
 published in the Pennsylvania Bulletin.  Sales and use tax pronouncements can be found in 
 Chapter 60 by following these links: “Pa. Code”, then “Title 61 REVENUE”, then “Part 1 
 DEPARTMENT OF REVENUE”, then “Subpart B General Fund Revenues”,  then “Article II 
 Sales and Use Tax”.     (61 Pa.  Code Chapter 60. Sales And Use Tax  Pronouncements—
 Statements of Policy). 
 References to pronouncements in the audit report should be as specific as possible and cited 
 using the following format: 
    61 Pa. Code §60.6(f)(2)(iii)(A) 

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 If the cite is used at the beginning of a sentence, the word “Title” must be inserted in front of 
 the cite.  For example: 
    Title 61 Pa. Code §60.6(f)(2)(iii)(A) 

 Cases 

 This section contains opinions issued by various state courts.  The opinions are organized by 
 court and decision year. 
 References to court cases cited in the audit report should use the following format: 
    Graham Packaging Company v. Commonwealth, 652 FR 2002 (2005) 

 Explanations 

 Thomson Reuters has prepared a number of explanations for various sales and use tax topics.  
 These explanations can be reviewed by the auditor as they may offer additional insight, history, 
 or plain language guidance; however, they are not authoritative and should not be cited by the 
 auditor. 

 Department and Division resources 

 Tax Law: Policies & Bulletins 

 Many tax bulletins, informational notices, and select letter rulings issued by Office of Chief 
 Counsel are available on the Department’s webpage.  These may be used by the auditor in 
 researching tax issues.  Anything available on the Department’s webpage may be shared with 
 taxpayers.  
 Also available on the Department’s webpage are a  number of taxability lists that provide 
 additional guidance on the taxability of medical and surgical supplies, farming items, building 
 machinery and equipment, and hotel occupancy tax. 

 Division Letter Ruling Database 

 This topically organized database provides an index with a brief discussion of issues addressed 
 via letter rulings that are on file at headquarters.  While these letter rulings only apply to the 
 taxpayer and the facts that they presented; they may be used as guidance in similar situations. 

 Appeals Decisions 

 Appeals decisions by the Board of Appeals (BOA) and the Board of Finance & Revenue (BFR) 
 may be used by an auditor for guidance.  Decisions of BOA and BFR for a specific taxpayer 
 must be adhered to during an audit, unless the facts presented during the appeal differ from 
 the facts presented during the audit. In those instances, contact the Division before proceeding.   

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 Board of Appeals Decisions 

 RAPS may be searched by taxpayer or by topic to  find decisions that  may be helpful in 
 researching a tax issue. 

 Board of Finance & Revenue Decisions 

 Decisions of the Board of Finance & Revenue, including dissenting opinions, are published 
 (after deletion of certain confidential information) and available to the public for decisions issued 
 after April 1, 2014, on the Pennsylvania Office of the State Treasurer’s website.  The decisions 
 are searchable by docket number, taxpayer, or topic.  These decisions are accessible through 
 RAPS. 

 Contacting the Taxpayer 

 Audit Engagement Letter 

 An audit engagement letter is generated through PATH and mailed to the taxpayer (customer) 
 in batches via overnight processing.  Regional staff will add the engagement letter to the Audits 
 Springboard under CRM tab and Letters subtab.  Once the letter is created and saved, it will 
 create a Letter ID that will be validated and added to the batch to be mailed.  The letter will be 
 printed as a PDF and saved to Bureau’s audit application software.  The engagement letter can 
 be viewed in PATH by the auditor as well as the Taxpayer if they are enrolled in myPATH.   

 The letter serves as notice to the taxpayer of the Department’s intent to conduct an audit.  It 
 also identifies the audit scope and records required for audit.  Audit engagement letters for 
 mandatory and out-of-state assignments must be sent within  two  months  of headquarters 
 creating the assignment, unless a shorter time period is required to ensure the audit is on a 
 timeline that will protect statutory periods.  
 Audit Engagement Letters must be exhibited in the audit report and referenced in the audit 
 narrative.   
 A template has been created in Microsoft Word and in the Bureau’s audit application software 
 for the ability to create an engagement letter manually.   
 In addition to the Audit Engagement Letter, the taxpayer must be sent a copy Your Rights as a 
 Taxpayer (REV-554). 

 Telephone Contact 

 The auditor assigned to conduct the audit must contact the  taxpayer or a duly authorized 
 representative by telephone within 30 days of the date on the audit engagement letter to make 
 preliminary arrangements for the pre-audit conference. 

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 When making the call, the auditor should: 

     Clearly state their name, agency, and purpose of the call. 
     Obtain the name (including verification of proper spelling), title, phone and fax number, 
    and email address of the person responsible for handling the taxpayer’s audits. 
     Verify the receipt of the audit engagement letter and Your Rights as a Taxpayer (REV-
    544). 
     Verify entity name and location. 
     Arrange place, date, and time for the pre-audit conference.  The taxpayer should be 
    advised at this time if additional audit staff will be attending the conference.  They should 
    also be informed of the purpose of the conference and advised that any designated 
    representatives should be present at the conference.  Directions to the location of the 
    pre-audit conference and any other relevant information should also be discussed. 
     Discuss records required to conduct the audit and obtain a brief description of the 
    taxpayer’s record keeping system. 
     Discuss the taxpayer’s business activities. 
     Ask clarifying questions where appropriate. 

 A Pre-Audit Conference Questionnaire is available for the auditor to maintain record of the 
 answers provided during the phone call and the pre-audit conference.  

 The auditor should keep a written record of each contact made with the taxpayer.  This includes 
 listing the name of each contact along with the date and time of the contact.  The auditor must 
 document in chronological order all attempts  to contact the taxpayer and include the 
 documentation as an exhibit in the audit report if necessary.   

 Confirmation Letter 

 The auditor is required to send a Confirmation of Pre-Audit Conference letter to the taxpayer 
 for all out-of-state and mandatory assignments.  This letter should, at a minimum, verify the date, 
 time, and place of the pre-audit conference.  The letter may be customized as required.   
 While not required, it is recommended that the auditor send the taxpayer a confirmation Letter 
 for local assignments.   
 Templates have been created for both local and out-of-state assignments and should be used.  
 The templates are available in Microsoft Word and in the Bureau’s audit application software.   

 Order to Appear Letter 

 In situations where an auditor cannot schedule a pre-audit conference because of a lack of 
 cooperation with the taxpayer or the taxpayer refuses to grant access to records that may be 
 necessary to perform an audit, an Order To Appear letter should be issued. 

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 The letter constitutes a formal legal order for the taxpayer to appear at a specified location for 
 the purpose of producing the required documents when all other reasonable efforts to obtain 
 the taxpayer’s cooperation have been exhausted. 
 An “Order to Appear” letter is initiated by the supervisor and issued by the regional manager.  
 The letter should be addressed to each owner, partner, officer, or other responsible individual.  
 The information to be included in the order consists of the individuals name, title, and address; 
 the specific records requested; and the exact time, date, and location where such records are 
 to be presented.  The order must be sent at least 21 days prior to the appearance date set forth 
 in the letter via certified return receipt mail. 
 The Order To Appear template should be used and must be included as an exhibit in the audit 
 report and referenced in the audit narrative. 

 Secretary’s Writ 

 A Secretary's Writ may be used when the Department determines that it is necessary to issue 
 a formal demand for access to the financial records or information pertaining to the tax matters 
 of a particular individual or business.  The Writ is prepared by the regional office and forward to 
 headquarters for the signature of the Secretary of Revenue.  The Department seal is affixed to 
 all writs.  Legal citations pertaining to the Writ are listed on the front page. 

 Before Requesting a Secretary’s Writ 

 Before requesting the Executive Office to sign-off on a writ, the auditor will first send to 
 taxpayer a letter notifying them of their legal obligation to provide records necessary to conduct 
 an audit and the department’s legal obligation to keep those records confidential. 
 If the taxpayer is cooperating with the audit process but feel they need the writ to overcome 
 confidentiality issues, the auditor will send the Prewrit Cooperative Letter along with a Request 
 for Financial Records form detailing the records that the taxpayer is to provide.  The templates 
 for these documents are available in the Bureau’s audit application software. 
 If the taxpayer is not cooperating with the audit process by not providing the records 
 necessary to conduct the audit, the auditor may send Prewrit Nonresponsive Letter along with 
 a Request for Financial Records detailing the records that the taxpayer is to provide. The 
 templates for these documents are available in the Bureau’s audit application software. 

 Requesting a Secretary’s Writ 

 Once the time has expired to provide the records, the regional office  should prepare the 
 Secretary's Writ.  The writ must contain the following information:   

     Name and title of the representative being served the writ. 
     Address where the writ is to be served. 
     Legal name of the taxpayer. 
     Audit period. 
     Auditor’s name and title who is to receive the requested records. 
     Office address where the records are to be provided. 
     Date and time that the records are to be provided. 

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            o  In all cases, the date that records are to be provided should allow for 45 days 
             from the date it is submitted to headquarters to allow for processing. 
    A detailed list of all records that are to be provided. 
    If multiple Writs are needed for the same audit, all writs should be completed at the same 
     time.  This usually only occurs when Writs are requested for owners, officers, or partners 
     and financial institutions. 

 The completed writ(s) should be submitted to  the Program Administrator along with  the 
 following information: 

    Assignment number, audit period, EIN, and tax account number. 
    A report outlining the facts in the case, such as attempts to contact the taxpayer and the 
     taxpayer’s failure to provide requested information. 
    Copies of correspondence, log of phone call, visits, Order to Appear Letter, and certified 
     mail receipt, or statement from the auditor attesting to receipt of the Order to Appear 
     Letter by the taxpayer. 

 Headquarters’ personnel will  obtain the signature of  the  Secretary’s designee  on the writ.  

 Taxpayer Delay 

 The taxpayer may find it necessary to delay the audit for various reasons.  Where it is apparent 
 that the reasons stated by the taxpayer are authentic and not intended to interfere with the 
 orderly conduct of an audit, the auditor may arrange for a date sometime in the future for a pre-
 audit conference.  In the event of repeated postponements, or a postponement of over 60 days, 
 the taxpayer must request a postponement in writing on company letterhead or email.  The 
 request must include the reason for the delay and the date when the pre-audit conference can 
 be held.  The taxpayer should be asked to provide the letter within two weeks.  The proprietor, 
 a partner, or a corporate officer must sign the letter or send the email. 
 This  letter must be included as  an exhibit in the audit report and referenced in the  audit 
 narrative. 
 When scheduling is delayed at the taxpayer’s request or the taxpayer is not providing records 
 that allow for the timely completion of the audit before statutory periods expire, a waiver is to 
 be obtained.   

 Pre-Audit Conference 
 During the pre-audit conference, the auditor should exercise every reasonable effort to secure 
 the goodwill and cooperation of the taxpayer.  Since the conference is only the preliminary or 
 introductory phase of the audit, the discussion with the taxpayer of business activities, 
 maintenance and retention of records, and various  methods of audit procedures should be 
 general in nature. 
 The audit period is normally established during the pre-audit conference.  The taxpayer should 
 be informed that if circumstances prevent the audit fieldwork from concluding within a reasonable 
 time from the pre-audit conference, the audit period will be extended.  If delays prevent the 
 fieldwork from being completed within twelve months and the originally determined audit period 

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 end date does not bring the audit period through the end of the calendar year, the auditor is 
 required, at a minimum, to extend the audit period to include the entire calendar year. 
 The Department is required, upon advance written request of the taxpayer, to make an audio 
 recording of the pre-audit conference at the taxpayer's own expense and with the Department's 
 equipment.  The taxpayer may also make an audio recording of the interview with the taxpayer's 
 own equipment if, prior to commencement of  the interview, the taxpayer  notifies all parties 
 present that the interview will be recorded (72 P.S. §3310-203). 
 A Pre-Audit Conference Questionnaire  is available for the auditor to record the information listed 
 below. 

 Preliminary Information 

 The auditor, after presenting their credentials to the taxpayer, secures and records the names, 
 official titles, or in the case of outside representatives, the professional status and authorization 
 of all persons attending the conference on behalf of the taxpayer.  This information should be 
 recorded for inclusion in the audit narrative. 
 The auditor should again verify receipt by the taxpayer of the Audit Engagement Letter and 
 Your Rights as a Taxpayer (REV-554).   If  the taxpayer or their authorized representative 
 indicates that these items have not been received, the auditor must provide copies. 

 Statement of Purpose and Request for Cooperation 

 The auditor should inform the taxpayer of the Bureau’s intent to perform a routine sales and 
 use tax audit.  Also, assure the taxpayer that the orderly procedures of the business operations 
 will not be disrupted or interfered with to an extent greater than is absolutely necessary to 
 conduct the examination.   
 The auditor should state the audit period subject to audit.  Normally an audit period consists of 
 all reporting periods within the last three complete calendar years and the reporting periods 
 required to have been reported in the current year as of the date of the pre-audit conference. 
 The auditor should state that a limited examination  of employer withholding will also be 
 conducted.  The auditor should state that if the taxpayer is found to have exposure to other 
 taxes and fees administered by the Department, a limited examination will be conducted in 
 these areas as well.  If a deficiency results from the examination, a separate audit assignment 
 will be issued on the specific tax. 

 Business Activities  

 Through discussion with the taxpayer, the auditor should determine the overall nature of the 
 business activities, operations, nexus with Pennsylvania, number of business locations, type of 
 entity, changes in entity, changes in divisions, affiliates, and other related parties.  The auditor 
 must then determine the taxpayer’s business entity, affiliates, and business activities in 
 Pennsylvania.  The auditor must identify sales locations, including out-of-state locations making 
 sales into Pennsylvania, as well as locations in counties that impose a local sales tax.  The 
 auditor must record information regarding the type of business activity and the taxable and 

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 nontaxable sales and purchases made by the taxpayer.  Business activities between affiliates 
 must also be recorded so that they may be later described in the audit report. 
 A list of business locations must be included in the audit report when the taxpayer has more 
 than one Pennsylvania business location.  This list must provide a brief description of each 
 location (e.g., manufacturing facility, warehouse, admin office, etc.) and clearly indicate those 
 locations in counties that impose a local  sales tax.   In addition, locations operating with a 
 KOZ/KOEZ/SDA must be identified.  The list must also include the beginning and ending dates 
 of those locations that did not operate for the entire audit period.  This list should be included 
 as an exhibit in the audit report.  A copy of the taxpayer’s current annual report may provide 
 most of  this information.  The  auditor should request a tour  of the taxpayer’s business 
 operations.   These arrangements should be made definite as to time, place, and persons 
 involved.  Inform the taxpayer that it is a necessary prerequisite to the conduct of an audit to 
 become thoroughly familiar with the nature of the taxpayer’s business activities and operations 
 prior to the design of any audit procedure.  The auditor should document these items in the 
 audit narrative. 

 System Survey 

 The auditor must obtain a description of the taxpayer’s record keeping system throughout the 
 audit period including: 

    Accounting year (fiscal or calendar), 
    Changes in record keeping or accounting systems, 
    Accounting basis (accrual, cash, etc.) for sales and use and federal and state income 
   tax returns, and 
    Type of accounting system (computerized, manual, combination, etc.) 
 The auditor should determine what changes, if any, the taxpayer has made to its accounting 
 and reporting methods.  A description of the changes and the reporting periods in which the 
 changes took place must be explained in the audit narrative. 
 The description obtained from the taxpayer should be sufficient for the auditor to understand 
 the audit trail for sales, use and hotel occupancy purposes, as well as EW, PTA, and VRT 
 taxes, when applicable. 
 The auditor must identify and discuss with the taxpayer non-filed returns, late filed returns, filing 
 without remittance, and the taxpayer’s reporting cycle. 
 A written description of the audit trail and items discussed with the taxpayer are required to be 
 included in the audit report.  All records referred to in the audit procedures section of the 
 narrative must be explained as part of the audit trail in the system survey section of the audit 
 narrative.  Understanding the record keeping system from the initial transaction through to the 
 preparation of summary financial records and tax returns is critical for determining the most 
 efficient and effective audit procedures.   Identifying how source records are stored including 
 sales invoices, exemption certificates, and purchase invoices is key for evaluating how 
 fieldwork could contribute to the timely completion of an audit.    

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 Registration 

 Bureau of Audits-Registration Verification 

 If the taxpayer under audit is registered with the Department, the auditor is required to present 
 the taxpayer with the Bureau of Audits-Registration Verification   form.  The taxpayer or their 
 authorized representative should be informed that the completed form will be used to verify that 
 all information on file with the Commonwealth for the subject taxes is current.  This form should 
 be completed by the taxpayer or their authorized representative at the pre-audit conference or 
 as soon as possible after and returned to the auditor.   
 The auditor is required to review the form to make sure it is complete and then compare the 
 information on the form to PATH.  In addition, the auditor should take special note of changes 
 in ownership (entity changes), bulk sale or merger information indicated on the form.  These 
 actions may require the creation of additional audit assignments.  
 The taxpayer, or their authorized representative, must be notified of any changes or corrections 
 needed to their account.  The taxpayer, or their authorized representative, is required to update 
 the account information through myPATH. 
 If  the taxpayer refuses to complete the registration update form,  the auditor is required to 
 complete the form using information found in researching the taxpayer. 

 Non-registered Taxpayers 

 PATH requires every taxpayer to have an account to create an audit.  Audits issued on a non-
 registered taxpayer will  be issued  on account request by division staff.   The Bureau of 
 Registration and Taxpayer Management (BRTM) will create the sales and use tax account and 
 put it in a “Pending Registration” status until the  taxpayer registers online through the 
 Pennsylvania Online Business Tax Registration” via myPATH.  
 Upon completion of the audit, it is the auditor's responsibility to determine if the taxpayer will 
 have an ongoing obligation to file sales and use tax returns.  Work items in PATH will be used 
 to instruct the Department how to address the account.  Additional instructions can be found at 
 Non-registered Taxpayers .

 Pennsylvania Online Business Tax Registration 

 If the taxpayer will have a recurring sales and use tax obligation in the future or the current audit 
 assessment includes trust funds of over $500, the taxpayer, or their authorized representative, 
 must register for a sales and use tax license by completing the Pennsylvania Online Business 
 Tax Registration through myPATH.    
 In these cases, the auditor must complete a Registration Change work item in PATH and indicate 
 that  the taxpayer needs to complete registration for their sales and use tax license.  If  the 
 effective date is different than the beginning of the audit period, the actual effective date of the 
 license should be included. 

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 BRTM will issue a letter to the taxpayer that will contain a Letter ID that the taxpayer will use to 
 complete their registration online.  Failure by the taxpayer to complete the registration process 
 can result in additional actions by the Department. 

 Temporary Account 

 In situations where:  

    the resulting liability is all use tax, and the taxpayer will not have an obvious use tax 
   liability in the future, or 
    sales tax liabilities were established on additional taxable sales and the taxpayer will not 
   have a sales tax liability in the future because the taxpayer under audit Is no longer in 
   business or the entity is no longer making taxable sales. 

 Any liabilities will be assessed using the account created to issue the audit. The auditor must 
 complete a Registration Change work item form and indicate that the account should cancelled 
 effective the last day of the audit period.   

 Requirement for the Audit Review of Third-Party 

 Credits 

 The auditor is required to present this form to the taxpayer at the pre-audit conference.  The 
 auditor must include a date on the form by which the taxpayer must present documentation to 
 support third party credits requested by the taxpayer for inclusion in the audit report.  The 
 auditor should review the contents of the Requirements for the Audit Review of Third-Party 
 Credits with the taxpayer or their representative, answer  any of the  taxpayer’s  questions 
 regarding the form, and obtain a signature of the taxpayer’s representative acknowledging that 
 they received a copy of the form.  Should the taxpayer’s representative decline to sign the form 
 the auditor should indicate on the form, the date the form was presented, who it was presented 
 to, and that the “Taxpayer declined to sign the form.” 

 Discussion and Preliminary Conclusion 

 Discuss with the taxpayer the techniques or procedures usually followed by the Bureau in 
 conducting an audit based on the current available information.  However, the taxpayer must 
 be informed that the auditor may be compelled to change the discussed procedure once the 
 records are examined. 

 Arrangements 

 The auditor should request that necessary records and adequate physical facilities be made 
 available to conduct the audit.  The auditor should also determine office hours and the 
 taxpayer’s contact person(s) that will be assisting in the conduct of the audit. 

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 Direct Payment Permit Holders 

 The auditor is required to verify that all information on the most recent application for direct 
 payment permit on file with the Bureau is complete and accurate.  The auditor must obtain an 
 updated Application for Direct Payment Permit when any of the following have occurred since 
 the most recent application was filed: 

    Name Change. 
    Business locations added or discontinued. 
    Sales and tax license number change. 
    Business activities change. 
    Business activities qualifying for the business exemption have been discontinued. 
    Mergers 

 At  the  conclusion of  the audit,  the auditor must  make a  recommendation regarding the 
 taxpayer’s continued  use of the direct payment permit.  A  memo must be attached to the 
 Additional Headquarters Processing Request advising headquarters  of the auditor’s 
 recommendation. 
 The auditor’s recommendations should be based on the following: 

    Has the taxpayer remitted at least $10,000 in use tax to Pennsylvania during the prior 
      year? 
    Is the taxpayer in compliance with all Pennsylvania state tax requirements? 
    Does the taxpayer qualify for a business exemption? 
    Has the taxpayer maintained auditable records? 

 When the auditor recommends revocation of the taxpayer’s direct payment permit, the memo 
 must clearly state the reason for revocation (e.g., lack of records, no longer qualify for a 
 business exemption). 
 A copy of the taxpayer’s most recent application may be requested from a sales and use tax 
 audit program specialist. 

 KOZ/KOEZ 

 The Department defers to the Department of Community and Economic Development (DCED) 
 on the issue of  qualification for benefits related to a Keystone Opportunity Zone/Keystone 
 Opportunity Expansion Zone.  If DCED determines that an entity is a “qualified business”, DOR 
 accepts the determination and grants benefits accordingly. 
 During an audit, the auditor is required to verify that the KOZ/KOEZ account number currently 
 being utilized by the taxpayer is current and valid by requesting verification from the appropriate 
 headquarters personnel.  
 Note: All KOZ/KOEZ exemption numbers will start with the prefix "72". 
 The auditor must further verify  that all purchases for which the taxpayer is claiming the 
 exemption are used or consumed exclusively within the KOZ/KOEZ (see 73 P.S. §820.511). 

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 Plant Tour 

 When auditing an entity claiming a business exemption, the auditor should make 
 arrangements for a plant tour at this time.  Failure of the taxpayer to comply with this request 
 constitutes a scope limitation since the auditor cannot visually determine if the taxpayer 
 qualifies for the business exemption and/or identify the property directly used in the operation.  
 Refer to Conducting Plant Tours in Chapter 4 for further procedures.   

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 CHAPTER 4- AUDIT PROCEDURES 

 This chapter of the manual describes the procedures that must be followed or considered while 
 examining a taxpayer’s records.   
 The taxes covered include: 

    Sales Tax 
    Use Tax 
    Hotel Occupancy Tax 
    Public Transportation Assistance Fund Taxes and Fees (PTA) 
    Vehicle Rental Tax 
    E-911 PEMA 

 In addition,  the  minimum  requirements to be conducted for Employer Withholding of 
 Pennsylvania Personal Income Tax (EW) and Pennsylvania Personal Income Tax (PIT) are 
 explained within.   
 Auditors must prepare schedules or workpapers showing all audit procedures discussed in the 
 audit narrative, unless the  records provided and exhibited clearly show that  the  records 
 referenced in the procedures reconcile.  At a minimum, these schedules or workpapers are to 
 be included in the audit folder of the Bureau’s audit application software.  Any schedules or work 
 papers supporting any audit adjustment must also be included in the audit report.  Any original 
 transactional data files received for  the audit  must also be saved in the audit folder  of the 
 Bureau’s audit application software.  This information is useful upon appeal of the audit and in 
 order to verify that the audit was completed in accordance with the procedures discussed within 
 this manual. 

 Sales Tax 

 Gross Sales 

 The objective of the gross sales examination is to determine that all categories and sources of 
 sales are properly included on the Sales and Use Tax return and are made available to the 
 auditor for examination.  The examination of gross sales is conducted to: 

    Become familiar with the business activities and locations (determine exposure to local 
   sales tax), 
    Substantiate that all business activities are made available for audit, 
    Verify completeness of sales records provided for examination, 
    Determine all sources of taxable sales and sales tax charged, 
    Establish the credibility of records, 
    Identify affiliates and intercompany transactions, 
    Ensure accurate basis for the selection of test periods, and 

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    Determine the areas of potential other tax exposure. 

 The auditor will use the information gathered regarding the completeness, availability, and 
 credibility of records during the examination of gross sales to determine the type of audit that 
 will be performed on sales. 
 Prior to the examination of gross sales, the auditor should review the chart of accounts to 
 become familiar with the sales accounts that would be expected to be included in the gross 
 sales reported on the Sales and Use Tax Return. 

 Comparison with Income Tax Returns 

 Reported gross sales from the Sales and Use Tax Return (Accrual Differences schedule) must 
 be compared to the sales on a federal income tax return for a minimum of at least one year 
 during the audit period.  Corporations that are subject to tax in multiple states include a RCT-
 106, Determination of Apportionment Percentage, with their RCT-101, PA Corporate Tax 
 Report, that identifies sales made within Pennsylvania.  Similarly, S-corporations and 
 partnerships include a PA Schedule H, Apportioned Business Income (Loss)/Calculation of PA 
 Net Business Income  (Loss) with their PA-20S/PA-65, PA S Corporation/Partnership 
 Information Return, that identifies sales made within Pennsylvania.  The RCT-106 or PA 
 Schedule H may be used to compare the sales and use tax return to adjust the sales made 
 inside Pennsylvania.  Differences must be reconciled. 
 If the sales of the income tax return are higher than the sales and use tax return, the auditor 
 should determine the general ledger accounts to which the differences relate and determine if 
 the sales of the income tax return should be included in the audited gross sales on the “Accrual 
 Differences” schedule.  If the difference cannot be reconciled and the taxpayer cannot provide 
 a satisfactory explanation of the difference, the auditor should compare the income tax returns 
 to the reported amounts for the remainder of the audit period.  The taxpayer should be given a 
 schedule documenting the differences and a Request for Financial Records requesting that the 
 taxpayer provide an explanation and documentation to explain and support the differences. 
 If the examination reveals or documentation is provided to determine that the differences are 
 related to obviously nontaxable categories of sales, such as real estate rents or royalties, no 
 adjustments should be made to the audited gross sales on the “Accrual Differences” schedule.   
 If the examination reveals or documentation is provided to determine that the differences are 
 related to sales with possible sales tax exposure that have not been reported  or no 
 documentation  is provided to substantiate the difference, the  audited gross sales on the 
 “Accrual Differences”  schedule  should be adjusted  to agree with the income tax return.  
 Documentation provided to substantiate the differences that have possible sales tax exposure 
 should be examined as part of the taxable and nontaxable sales examination.  A Gross Sales 
 Assessment should be made on any unsubstantiated differences in sales.   
 If the income tax return sales are lower, the taxpayer should be given a schedule documenting 
 the difference and a Request for Financial Records requesting that the taxpayer provide an 
 explanation and documentation to explain and support the differences.   Any material, 
 unexplained differences should be considered for their effect on income tax and either referred 
 to headquarters for a collateral audit assignment or referral to the Bureau of Desk Review and 
 Analysis (BDRA). 

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  Figure 4.1: Gross Sales to Income Tax Return Flowchart 
                                    
 Sales of Business Property 

 Generally, the sale of a business’s assets would qualify as an exempt isolated sale.  However, 
 if the business should sell their assets frequently enough to no longer qualify as an isolated 
 sale or they sell assets that are used in the ordinary course of their business, such as rental 
 equipment, there may be exposure to sales tax.  Companies are required to report their gain 
 or loss on the sale of business property on their income tax return.  If a gain or loss is identified 
 on the income tax return, the auditor should examine the Federal Form (FF) 4797, Sales of 
 Business Property.  The gross sales price, or proceeds, from the sales of business property 
 used in ordinary course of business or that no longer qualify as an isolated sale should be 
 examined as part of the taxable and nontaxable sales examination.  Additional information, 
 such as an asset disposal listing or journal, may need to be requested to identify the assets, 
 proceeds, and frequency involved. 

 Other Income 

 In addition to the sales reported on the income tax return, an examination should be conducted 
 of the other income section of the income tax return.  Many times, companies will report income 
 that is not related to their primary trade or business as other income.  Taxpayers are required 

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 to include a statement describing the type of income with their tax return.  The taxpayer should 
 be asked to provide documentation for any types of other income from sources other than 
 obviously nontaxable categories of sales. 
 Documentation provided for income types that have possible sales tax exposure should be 
 examined as part of the taxable and nontaxable sales examination.  A Gross Sales Assessment 
 should be made on any potentially taxable types when no documentation is provided. 

 Deductions 

 Occasionally there are deductions on the income tax return that need to be considered as part 
 of the sales tax examination.  These deductions relate to contra expense accounts (expense 
 accounts that have a normal credit balance instead of a normal debit balance) or other expense 
 accounts with a credit balance and are typically shown as a negative (-) deduction on the 
 income tax return.  These accounts are typically shown either as an offset to another deduction 
 on the taxpayer’s own return or as an offset to an affiliate’s expense in a consolidated group. 
 The taxpayer should be asked to provide documentation for any negative deductions that have 
 potential for sales tax exposure.  Documentation provided for income types that have possible 
 sales tax  exposure should be examined as part  of  the  taxable and nontaxable sales 
 examination.  A Gross Sales Assessment should be made on any potentially taxable types 
 when no documentation is provided. 

 Comparison With General Ledger 

 Reported gross sales should be traced to the general ledger accounts for the audit period.  This 
 comparison may be done on a reporting period or annual basis.  The auditor should prepare a 
 reconciliation schedule to verify that all locations and applicable general ledger accounts are 
 included in the total book gross sales.  Audited gross sales should be adjusted on the “Accrual 
 Differences” schedule to reflect differences found by the auditor. 
 During the verification that sales from all locations are included in the gross sales amounts 
 reported, the auditor must identify locations that are physically located in a county that imposes 
 a local sales and use tax.  The gross sales from these locations should be compared to the 
 gross sales reported for each taxing jurisdiction.  The results should be recorded on the “Accrual 
 Differences” schedule. 

 Comparison with Original Books of Entry 

 The auditor should verify the completeness of the records made available for audit.  The original 
 books of entry (e.g., accounts receivable journal, cash receipts journal, sales journal) should 
 be traced to the general ledger sales accounts to ensure that all sources of sales were properly 
 recorded for a minimum of one year within the audit period. 
 When discrepancies are found, the auditor should examine additional periods to determine if 
 the unrecorded or  erroneously  recorded transactions were isolated or recurring.   If the 
 discrepancies are found to be recurring, the auditor should prepare a reconciliation schedule 
 for the audit period.  Audited gross sales on the “Accrual Differences” schedule should be 
 adjusted to reflect the unrecorded or erroneously recorded sales. 

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 The auditor must approximate the number of sales transactions per month and identify how the 
 approximation was determined.  A sample of entries should be traced from the books of original 
 entry to the source document to verify proper recording and existence of source documents.  
 Source documents include items such as sales invoices, cash register tapes, hotel guest folios, 
 and general journal posting vouchers.  A sample of source documents should be traced to 
 books of original entry to verify completeness of recorded sales.  Exceptions should be noted 
 in the audit report. 
 The auditor should vouch a sample of entries in the general ledger to the original books of entry 
 to assure that all are made available for examination.  Unusual entries or adjustments to the 
 general ledger accounts should be investigated and clearly explained in the audit report when 
 they affect the audit findings. 
 General journal entries posted to general ledger sales or income accounts should be 
 investigated to determine if the entry represents sales to affiliated interests or intercompany 
 transactions.  These entries should be documented in the audit report when the intercompany 
 transactions are determined to include taxable transactions.  These transactions should be 
 assessed as additional taxable sales if the taxpayer did not properly tax them.  Intercompany 
 transactions including taxable transactions commonly identified during an audit include canned 
 computer software, equipment rental, and help-supply, secretarial and editing, and employment 
 agency services.  Intercompany transactions may also be identified by examining eliminations 
 made on the consolidated federal income tax return.  Additional information, such as a transfer 
 pricing study or management or rental agreement, may be required to determine the items or 
 services transferred and that the transaction occurred at arms-length terms and prices. 
 The information obtained regarding the availability, credibility, and completeness of the records 
 presented during the gross sales verification should be used by the auditor to determine the 
 type of audit that should be conducted on the taxed and nontaxed sales portion of the audit. 
 If the taxpayer has exposure to hotel occupancy tax, the auditor should identify the records 
 necessary to separate sales subject to sales tax from those subject to hotel occupancy tax.  
 The auditor should also determine exposure to public transportation assistance taxes and fees 
 (PTA) and vehicle rental tax (VRT) and determine if a collateral audit should be requested.  
 Minimum requirements regarding taxpayers with exposure to PTA or VRT are separately 
 outlined in respective sections of this chapter. 

 Sales Tax Accrual 

 General 

 A complete reconciliation of accrued state and local sales tax per books to the reported state 
 and local sales tax is required for every reporting period in the audit period.  The procedures in 
 this section are required for both state and local sales tax.  The auditor must be completely 
 familiar with the taxpayer’s procedures for the reporting of sales tax charged & collected in order 
 to ensure the proper reporting.  For audit purposes, the accrued sales tax per books can be the 
 general ledger sales tax account, a sales journal or any other type of sales listing that includes 
 a sales tax entry listed from the source documents that can be totaled to arrive at the total sales 
 tax charged & collected for the reporting period.    The auditor should verify that all sources of 
 both state and local sales tax were included in the total sales tax accrual amounts reported.  

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 When the taxpayer has multiple locations and/or multiple sales journals, the auditor should verify 
 that all sources of sales tax were posted to the sales tax accrual account for each reporting 
 period.  The auditor should verify that local sales tax from all locations identified in counties that 
 impose a local sales tax are included in the sales tax reported for each applicable jurisdiction.   
 The taxpayer is required to report the greater of the sales tax actually charged and collected or 
 sales tax  as computed by the  applicable  sales tax rate multiplied by the  taxable sales.  In 
 situations where actual taxable sales are identifiable, the auditor should verify that the larger of 
 the two amounts were used for reporting purposes.    
 The auditor should trace sales tax listed on the sampling of source documents to the sales tax 
 accrual account in order to verify the proper recording and posting of state and local sales tax.  
 The audit trail should be explained in the audit narrative.   
 Reported and audited state and local sales tax is included on the “Accrual Differences” schedule 
 created by the import process in the Bureau’s audit application software.   This schedule is 
 included in every sales and use tax audit report and referenced in the audit narrative.  All 
 unreported trust funds must be recorded in the audit report on this schedule.   
 If discrepancies are found, the auditor should prepare a schedule and include it in the audit 
 report to document accrued amounts not included in the reported tax amounts.  The “Audited 
 Tax Accrual” amounts on the “Accrual Differences” schedule should be adjusted to reflect the 
 auditor’s findings.  Additionally, the source of the adjustment should be included as an exhibit in 
 the audit report.   
 If the auditor is unable to perform a reconciliation of accrual amounts, a statement should be 
 included in the narrative indicating as such.   

 Reporting Basis 

 A taxpayer must report all sales tax on sales made during the reporting period (61 Pa. Code § 
 34.3(b)(2)), whether payment was received or not, i.e., the accrual basis.   
 When a sale is wholly or partially on credit, the buyer must pay the full amount of sales tax due 
 on the entire purchase price within 30 days after the purchase, (61 Pa. Code § 33.4(a)).  The 
 tax on credit sales must be reported by the taxpayer either on the return covering the period 
 the sale was made or when the tax was due to be collected from the customer. 
 When sales are made by layaway, the taxpayer is required to collect and report the tax on the 
 full purchase price at the time of the first payment after the goods are reserved, or within 30 
 days after the goods are reserved, whichever occurs first.  

 Sales Tax Reported on Other Basis 

 In situations where sales tax is being reported on a basis other than described above (i.e., cash 
 basis), the auditor is required to perform procedures to identify the tax that has not been reported 
 but was due.   
 The auditor should first verify the reported tax amounts agree with the basis the taxpayer used 
 for filing and all other requirements detailed in this section. The auditor should then prepare a 

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 schedule that identifies all sales tax that was due to be reported during the audit period that have 
 not been included on any return, even if that return is outside of the audit period.   

 First Time Audit 

 When the sales tax accrual account must be converted to the correct basis, any deficiency will 
 be assessed in the last period of the audit via the Accrual Differences schedule.  The auditor 
 must request via the Additional Headquarters Processing Request form, a letter to be sent to the 
 taxpayer from Headquarters.  The letter will advise the taxpayer that the sales tax  must be 
 reported on an accrual basis and that similar deficiencies in subsequent audits will be assessed 
 on a period-by-period basis.   

 Subsequent Audits 

 If the sales tax accrual account must be converted to the accrual basis in subsequent audits, 
 any deficiency will be assessed on a period-by-period basis.  

 Debits to the Accrual Account 

 The auditor should review the sales tax accrual account(s) and determine the source of all 
 material debits (adjustments) that are unrelated to the payment or pre-payment of sales tax on 
 a corresponding return.  The auditor should review the sales tax account(s) to verify that the 
 taxpayer  did not make unallowable deductions for bad debts.  Material, invalid, or 
 unsubstantiated reductions to the sales tax accrual account should be listed.  The listing along 
 with a Request for Financial Records form requesting that the taxpayer provide documentation 
 supporting the reduction to the accrual account should be given to the taxpayer.  If the taxpayer 
 does not adequately explain or cannot substantiate the reduction, the auditor should include the 
 amounts in the audited sales tax on the Accrual Differences schedule and assess the difference.  
 The source of any unsubstantiated reduction should be included as an exhibit in the audit report.   

 Accelerated Sales Tax Payments 

 Accelerated sales tax payments should be included in the sales tax accrual like any other 
 payment.  Taxpayers should not reduce their total sales tax reported on the sales and use tax 
 return for any accelerated payments that were made.  They must report the total tax collected 
 or due for the reporting period.  Accelerated sales tax payments made through myPATH, will 
 automatically populate in the “Previous Payments” box.  This box will only display payments that 
 have been processed.   

 Credits Taken on The Return 

 The sales  and use tax return (PA-3) provides for a credit to be  taken against the overall 
 remittance on TPPR Credit box of the PA-3 Sales and Use Tax Return via myPATH.  Credits 
 taken on the return will be included on the download from PATH and will appear on the Filing 
 Detail in the Bureau’s audit application software.  The auditor should reference credits taken in 
 the audit  report and  verify  the  source and validity of  the credits.   Credits for other  than 
 Department approved credit memos or verifiable  Taxes Paid on Purchases Resold (TPPR) 
 should be listed on a separate schedule.  If the taxpayer erroneously took a credit on their return 

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 for taxes that they would otherwise have been entitled to take against their sales or use tax 
 account (i.e., a credit for sales tax erroneously accrued and remitted in a previous reporting 
 period), the taxpayer should be notified of the proper method for taking such a credit.  The fact 
 that the taxpayer was notified of the proper method should be included in the audit narrative.   

 One Percent Discount 

 The taxpayer may take a one percent discount      (up to a maximum of $25.00 for monthly filers, 
 $75.00 for quarterly filers, and $150.00 for semi-annual filers) of the total sales tax reported on 
 the tax return for sales tax timely reported and remitted.   The  one percent discount is not 
 applicable to use tax.  When a taxpayer has reported use tax as sales tax and has taken the one 
 percent discount, the auditor must assess the taxpayer for the amount of the unallowable one 
 percent discount taken.   

 Taxes Collected not Reported 

 When trust fund deficiencies of $1,000 or more are established, a list of responsible parties must 
 be attached to the Additional  Headquarters Processing Request  form  and forwarded to 
 headquarters.  The list should include the name, title, social security number, and home address 
 of the owners, partners, or corporate officers.  The list of responsible parties may not be included 
 in the audit report of the entity due to the nature of the confidential information.   
 Also, in a situation where the taxpayer is found to have charged or collected sales tax and did 
 not report such tax, the auditor is required to determine if major penalties are appropriate.  For 
 an attempt to evade or defeat the tax, there is a penalty of one half of the total amount of the tax 
 evaded.   
 In addition to major penalties, the auditor must evaluate the necessity to refer the taxpayer to 
 the Office of Criminal Tax Investigations as well as  evaluating the necessity of assessing 
 reporting periods beyond the statute.   

 Sales Tax Accrual Overpayments 

 If during the examination the auditor determines that the taxpayer overpaid sales tax, a credit 
 may be granted within the audit.  Only overreporting of sales tax resulting from verifiable sales 
 tax accrual errors, such as double posting or paying more than was actually collected or due, 
 can be granted on a complete basis.  Before granting the credit, the auditor should verify that 
 the taxpayer did not receive a refund for the overreporting or reduce their tax liability in  a 
 subsequent period to offset the overreporting.    

 Taxed and Nontaxed Sales 

 Sales Taxed by the Taxpayer 

 During the examination of sales, the auditor should multiply taxable sales amount by the proper 
 tax rate on a sampling of sales invoices to verify that the proper tax rate was used.  If exceptions 
 are found, the auditor should compute the proper tax rate for each sales transaction in the sales 
 population examined.  The additional taxable amount resulting from sales being taxed at less 

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 than the proper rate  should be  recorded and included in the total deficient sales for the 
 population examined (whether sales were examined on a complete or test audit basis). 
 The auditor should examine a sampling of sales transactions to verify that the taxpayer charged 
 tax based on the incremental basis of tax for state and local sales tax pursuant to the bracket 
 system outlined in 72 P.S. §7203 and 53 P.S. §12720.503.  Exceptions should be scheduled 
 and included in the audit findings as additional taxable sales.  The auditor should increase the 
 sample to determine if the noted exceptions were isolated or recurring.  If the exceptions are 
 found to be recurring, the auditor should consider determining the additional tax due by use of 
 an effective rate examination. 

 Sales Tax on Nontaxable Sales 

 During the examination of sales, it may come to the auditor’s attention that the taxpayer was 
 charging sales tax on nontaxable sales.  When this occurs, the auditor should  inform the 
 taxpayer of the error.  The auditor should document in the sales tax section of the audit narrative 
 that the taxpayer was informed of the error and instructed on the proper tax disposition of the 
 sales transactions involved.   

 First Time Audit  

 If a use tax liability results from transactions on which sales tax was erroneously charged, the 
 error and the use tax exposure should be explained to the taxpayer.  This is typically observed 
 in audits of construction contractors  where the contractor erroneously charges sales tax on 
 nontaxable construction activities.   The taxpayer should be informed  that use  tax  will be 
 assessed in subsequent audits on similar transactions.  The auditor should document in the 
 audit narrative that the taxpayer was informed.  The auditor should indicate on the Additional 
 Headquarters Processing Request form that the taxpayer should be sent a “Contractor’s Letter”. 

 Subsequent Audits 

 If during subsequent audits the taxpayer is found to still be charging sales tax on nontaxable 
 sales on which the taxpayer is  required to  pay use tax,  the auditor should verify  that  the 
 taxpayer was informed of the proper payment of tax in the previous audit.  If the taxpayer was 
 informed, the auditor should assess use tax on those items.  No offsetting credit for sales tax 
 collected will be allowed. 

 Refund Of Tax Erroneously Collected 

 The taxpayer is not entitled to a credit or refund for the collection and payment of sales tax on 
 a nontaxable sale, the customer is due the credit.  The customer must apply to the Board of 
 Appeals to recover this type of credit.  If the taxpayer has refunded or credited the erroneously 
 collected tax to the customer and the auditor can verify the refund or credit, the auditor may 
 allow the credit on a first-time audit.  The taxpayer should be informed of the proper method to 
 recover this type of credit. 

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 Sales Not Taxed by The Taxpayer 

 In examining nontaxed sales, there are four fundamental methods of audit examinations that 
 may be employed:   

    Complete 
    Modified Complete 
    Test 
    Combination 

 In each of these methods of audits, the auditor must determine the taxability of each sale in the 
 population examined.  Each transaction occurring within the population is examined to determine 
 whether the transaction was properly treated as a nontaxable transaction by the taxpayer either 
 because the item is excluded or exempt from tax.  Exemption certificates that support nontaxed 
 transactions must also be examined for authenticity and validity. 

 Transaction Analysis 

 Sufficient analysis should be conducted of the nontaxed transactions to determine whether the 
 taxpayer correctly treated the sale as a nontaxable sale.  The auditor should determine if the 
 sale is within Pennsylvania, are the products or services sold subject to tax, is there a purchase 
 price or implied purchase price, is there a valid exemption certificate on file, or is a valid reason 
 provided on an exemption statement if a certificate was not on file.  The  answers to these 
 questions will determine if the taxpayer correctly treated the transaction as a nontaxable sale.   

                    Figure 4.2: Transaction Analysis Flowchart 

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 Items that  were not properly taxed should  be  listed  on a sales  schedule in Bureau’s audit 
 application software.  When the audit is submitted to headquarters, the sales should be included 
 on a schedule that is formatted the same as the template schedule that is available in Bureau’s 
 audit application  software.  The detail of the items listed should include at a  minimum:  
 invoice/transaction date, invoice number, customer, item(s) sold, invoice amount, invoice taxable 
 amount, tax charged, and additional taxable amount.  The template schedule includes additional 
 columns to record a reason code for a basis of assessment.   

 Exemption Certificates 

 When examining exemption certificates, the auditor must determine if there is a valid exemption 
 available to the customer with respect to the item of property or service that is subject of the 
 transaction and if there is a valid exemption certificate accepted in good faith on file for the 
 transaction when applicable. 

 Acceptance In Good Faith 

 To be accepted in good faith an exemption certificate must: 

    Be properly completed,  
    Be in the seller’s possession within 60 days from the date of the nontaxed sale. 
    Not contain information, which is knowingly false, and 
    The item or service sold is consistent with the exemption claimed and the purchaser’s 
        business activities.   

 The taxpayer is presumed to be familiar with the laws and regulations governing their business 
 and their customers.   

 Invalid or Missing Exemption Certificates 

 A copy of the sales tax worksheet or schedule  identifying all invalid or missing exemption 
 certificates should be presented to the taxpayer along with a Request for Financial Records 
 specifically requesting that the taxpayer solicit exemption statements from those customers 
 whom the taxpayer believes to be exempt. 

 Exemption Statements 

 Exemption statements must be on the customer’s letterhead, reference the invoice in question 
 by date and invoice number, state what was purchased, the reason it is exempt (how it is used) 
 and include a signature, title, and date.  Exemption certificates cannot be considered as 
 accepted in good faith in lieu of exemption statements unless the date of the certificate is within 
 60 days of the actual sale. 
 The taxpayer should be given 30 days to obtain statements.  If the taxpayer does not obtain 
 exemption statements or the statements provided are not complete or do not provide a valid 
 reason for exemption, the transactions in question should be assessed the tax through the 
 audit. 

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 Missing Invoices or Source Documents 

 If the source document for the sale is not available for examination and an alternative means 
 of determining if the item was subject to tax and/or tax was charged is not available, the auditor 
 should list the transaction on the sales tax worksheet or schedule and indicate “invoice missing” 
 in the description column.  These items are presumed to be taxable until the taxpayer provides 
 documentation to support that the item is not subject to tax or that the item was properly taxed 
 at the time of the sale. 
 The taxpayer should be given a copy of the worksheet or schedule along with a Request for 
 Financial Records, requesting that the taxpayer supply documentation supporting any items 
 they believe should be removed from the worksheet prior to assessment.  The form should 
 reference the worksheet and include a date by which the documentation is needed (usually 30 
 days).  The taxpayer should be asked to provide an explanation as to why the items are not 
 available for examination.  If additional information is needed to determine the proper treatment 
 of the transaction if documentation is provided, such as an exemption statement, it should be 
 requested at this time as well.  A copy of the schedule given to the taxpayer should be included 
 in the audit report as an attachment to the Request for Financial Records form or as a separate 
 schedule that is referenced on the Request for Financial Records form. 

 Tax Self-Assessed by Customers 

 The Department’s position on removing items found to be deficient based on documentation 
 furnished by the customer to the taxpayer is as follows: 

    If the customer responds on the exemption statement that use tax was paid (by the 
      customers). The customer must attest that the use tax was paid and provide their sales 
      and use license number.  The auditor should verify that the customer is registered for 
      sales and use tax and did remit an adequate amount of use tax to cover the nontaxed 
      items.  This policy will apply whether a complete or test audit is performed.  If the 
      customer did not report sufficient use tax, an audit referral must be submitted via PATH. 
       
    If the customer responds on the exemption statement that they (the customer) were 
      audited for a period that contains the transaction(s) in question, it is necessary to 
      confirm that an audit, was in fact, performed on the customer.  The customer must 
      supply their account number and the period for which they were audited.  If the 
      customer was audited for the period covering the transaction(s), the item(s) shall not be 
      assessed in the audit of the seller and item(s) shall be deleted from the listing of 
      assessed items.  It is not necessary to verify that the specific item was assessed in the 
      audit of the customer, only that the customer was audited for the period that contained 
      the item(s) listed.  The auditor is not required to verify that the assessment against the 
      customer has been paid.  This policy will apply whether a complete or test audit is 
      performed on the seller. 
 Note: This policy differs from the policy regarding elimination of transactions when a use tax 
 audit is performed. 
  
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 Hotel Occupancy Tax 

 General 

 Hotel Occupancy tax is imposed upon every occupancy by an occupant of a hotel room, for 
 rentals of a period fewer than 30 days.  The tax is collected by the operator of the hotel at the 
 time the rent is due.  Unless there is evidence to the contrary, it is presumed that the rent is 
 due at the expiration of the rental period.  Because the tax is to be charged, collected, and 
 remitted by the operator, there is no use tax provision for hotel occupancy tax.   

 Booking Agents 

 Effective January 22, 2019, a booking  agent that facilitates an  occupancy on behalf of an 
 operator located in Pennsylvania must charge, collect, and remit hotel occupancy tax on the 
 discount room charge, which is the amount charged by the hotel operator.  In addition to hotel 
 occupancy tax, the booking agent is required to register for a Booking Agent license.  Booking 
 agents are required to charge, collect, and remit hotel occupancy tax on any accommodation 
 fee they charge.  An accommodation fee is any amount charged by the booking agent in excess 
 of the discount room charge.  The hotel occupancy tax on the accommodation fee is reported 
 on a Hotel Booking Agent Tax Return though myPATH. The tax on the accommodation fees is 
 reported separately as the taxes collected are designated for state’s Tourism Promotion Fund 
 and not the General Fund as other sales, use, and hotel occupancy taxes. 
 Booking agents are required to pay hotel occupancy tax on their purchases of hotel occupancy 
 from the operator.  As there is no provision for resale for the hotel occupancy tax, the operator 
 is required to charge, collect, and remit all applicable hotel occupancy taxes on their sales to the 
 booking agent.  The booking agent will then take a Taxes Paid – Purchases Resold (TPPR) 
 credit on the PA-3, Sales, Use, and Hotel Occupancy Tax Return. 
 In instances where the booking agent collects the tax from unlicensed operators (e.g., private 
 homeowners offering occupancy on an online marketplace), the hotel occupancy tax on the 
 discount room charge is charged, collected, and remitted under the booking agent’s hotel 
 occupancy tax license. The booking agent is not entitled to the TPPR credit.  
 Link:  Hotel Booking Fact Sheet 

  Exemptions 

 Many of the exemptions applicable for sales and use tax do not apply to the hotel occupancy 
 tax.  The exemptions allowed are listed in 61 Pa. Code § 38.2.  An exemption is    not available 
 to the following customers: 

    Commonwealth of Pennsylvania, its instrumentalities, or political subdivisions 
    State chartered credit unions 
    Institutions of Purely Public Charity 
    Those claiming a limited business exemption. 
    Direct-Payment Permit Holders 

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 Types of Hotel Occupancy Tax Audits 

 Concepts applied in the auditing of sales tax generally apply to hotel occupancy tax audits.  A 
 thorough working knowledge  of the hotel occupancy tax and the rules and regulations 
 promulgated, coupled with a complete understanding of the sales tax audit principles and 
 techniques will enable the auditor to effectively perform hotel occupancy tax audits.  Any hotel 
 occupancy tax assessment must be separately identified in the audit report. 

 General 

 The following examination methods, which are employed in sales tax auditing, are adaptable to 
 and generally utilized in hotel occupancy tax auditing:  

   Complete 
   Modified Complete 
   Test 
   Combination 

 The procedures, techniques, and forms employed in sales tax audits are utilized for state and 
 local hotel occupancy tax audits except that occupancies are examined instead of sales.   
 The individual occupancy listings, which serve as the basis for the audit findings are recorded 
 on the template in the Bureau’s audit application software “Hotel Occupancy schedule”.  The 
 details on the schedule include: 

   Check-In and Check-Out Date 
   Invoice, bill, or folio number 
   Name of the occupant 
   Total rental value of the occupancy 
   Taxable rental value of the occupancy 
   Tax incurred on the taxable rental value. 
   Tax charged on the occupancy. 
   Reason the auditor considers the rental value as taxable where the taxpayer has 
    considered nontaxable.  

 Test Audits 

 When conducting a test audit on room revenues (occupancies), the population for choosing test 
 periods for hotel occupancy will be different from the population used to determine the sales tax 
 test period.  This is necessary because sales tax and hotel occupancy tax operate under different 
 exemption rules.  Separate error rates and projections should be calculated for each area of tax.  
 Two separate test forms are required.  Sometimes taxpayers have monthly reports of tax-exempt 
 rooms or separate folders for banquet/catering charges. 
  
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 Use Tax 
 The auditor is to verify that the taxpayer self-assessed use tax on purchases of taxable tangible 
 personal property and services that were not properly taxed by the vendor.  In addition, the 
 auditor must verify eligibility for the KOZ/KOEZ/SDA exemption where such exemption has been 
 used to make nontaxed purchases.  Contact HQ  to verify the status of the taxpayer’s 
 KOZ/KOEZ/SDA exemption.  
 The use tax examination involves three distinct parts: Use Tax Accrual Verification, Capital 
 Purchases Examination, and Expense Purchases Examination.  Each of these parts must be 
 clearly explained and documented in the audit report.  The auditor must approximate the number 
 of expense transactions per month to identify the most effective and efficient audit procedures 
 to examine expenditures. 

 Use Tax Accrual 

 General 

 The auditor must establish the audit trail as it pertains to the accrual of state and local use tax 
 and document the trail in the System Survey section of the audit narrative. The auditor must 
 explain how the taxpayer identifies purchases not properly taxed by the vendor, how the use 
 tax is calculated, how the use tax is accrued and reported, and how the taxpayer codes the 
 invoice to indicate use tax was accrued. 
 A complete reconciliation of the state and local use tax per the books to the reported use tax is 
 required for the audit period.  The results of the reconciliation by jurisdiction must be detailed 
 on the “Accrual Differences” schedule.  When use tax is accrued from more than one source 
 and errors are found in posting to the accrual account, a supplemental schedule detailing the 
 amount from the various sources of use tax for each reporting period should be included in the 
 audit report.  The auditor should substantiate their findings by exhibiting the documentation 
 used in identifying the errors. 
 A sampling of transactions where the taxpayer accrued use tax should be traced to the books 
 and records used in the reporting of use tax to verify the accuracy of the reported use tax.  
 Exceptions should be scheduled and included in the audit findings.  If errors are found, the 
 auditor should increase the sample to determine if the noted exceptions were isolated or 
 recurring.  If the exceptions are recurring, the auditor should not rely on the use tax coding on 
 the source documents.    A different audit approach is required to account for  the use tax. 
 Additionally, the auditor may encounter other situations which will also require a different audit 
 approach to account for the use tax, such as:   

    Material fluctuations in the amount of use tax reported throughout the audit period. 
    Records are not made available to perform a reconciliation.  
    Accounting system does not allow a way to effectively identify self-assessed 
   transactions.    
    Ability to trace adjustments from the use tax accrual account to the supporting 
   documentation.   

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    Ability to segregate use tax reported on capital purchases from use tax reported on 
   general expenses. 
    Arbitrary or estimated amounts of reported use tax.   

 When the auditor encounters the above situations, they should identify all taxable transactions 
 where the vendor did not properly charge sales tax and then offset any use tax due by the 
 amount of the reported use tax.  In these situations, a zero (0) is entered under the “Audited 
 Tax Accrual” column for each reporting period.  This credit of reported use tax will act as an 
 offset to the actual use tax liability established and should be identified in the narrative as such. 
 Any use tax deficiency established by the auditor must be recorded on the “Accrual Differences” 
 schedule by filing period.  The auditor should support the summary use tax accrual deficiency 
 amounts with transaction-specific schedules or exhibits.  The nature of the use tax accrual 
 deficiency should be fully explained in the narrative. 
 In addition, credits granted in the audit for use tax reported in error (use tax overpayment 
 credits) should be detailed on a schedule and not shown as a reduction to the “Audited Tax 
 Accrual” column of the “Accrual Differences” schedule. 

 Capital Purchases 

 General 

 A complete examination of capital purchases is generally required.  When computerized 
 records are available, a modified complete examination may be performed. 
 A listing of capital purchases acquired during the audit period should be included in the audit 
 report as an exhibit and referenced in the narrative (i.e., a current depreciation schedule).  The 
 completeness of this list must be verified by reconciling the capitalized amounts to the general 
 ledger; Schedule L, Balance Sheets per Books, or FF 4562, Depreciation and Amortization, of 
 the federal income tax returns; and/or the RCT-106 of the PA Corporate Income Tax Returns.  
 The auditor should trace all capital purchases from the capital purchase listing to the purchase 
 invoices to verify the completeness of the purchase invoices presented for examination.  
 Differences must be explained and reconciled. 
 The taxpayer should be given a schedule documenting the differences and a Request  for 
 Financial Records requesting that the taxpayer provide an explanation and documentation to 
 support the differences.  If documentation is provided that can be used to identify the source 
 documents related to the differences, such as a journal entry, those documents  should be 
 reviewed as part of the examination.  If material differences remain after the taxpayer has 
 provided all additional information available, the auditor should assess use tax on the 
 unsubstantiated differences.  If the listing of capital purchases is higher than the summary 
 records and no additional documentation is provided that can be used to determine if the assets 
 were sold or otherwise disposed of that could be examined during the sales examination, a 
 sales tax assessment should be issued on the difference. 
 When necessary, the taxability of a capital item should be determined by a physical inspection 
 of the item while in use as well as an examination of supporting documentation.  Supporting 
 documentation includes purchase orders and capital expense requisitions. 

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 Notes:  

    When auditing a business claiming a business exemption, visual inspection of 
   equipment during the plant tour is an integral part of this phase of the audit.  Failure by 
   the taxpayer to provide a plant tour in this scenario represents a scope limitation because 
   the auditor cannot visually inspect how a piece of equipment is actually used in the 
   manufacturing process. 
    
    Transactions not properly taxed by the vendor should be traced to the use tax accrual 
   account.  Deficient transactions should be listed on the “Capital Assets” schedule.  In 
   addition to the information listed on the schedule, the basis for assessing use tax should 
   be included.   The taxpayer should be presented with the schedule and given an 
   opportunity to review the deficient transactions and provide supporting documentation 
   and explanations for those transactions that the taxpayer believes are not taxable or on 
   which tax was paid. 

 Predominant Use 

 When the taxpayer uses a capital asset in both a taxable and nontaxable manner, the taxpayer 
 must provide supplemental documentation that can be used to determine the predominant use 
 of the item.  The predominant use (more than 50%) determines the taxability of the item in 
 question.  The narrative should include an explanation of how predominance was determined, 
 and the supplemental documentation should be included in the audit report when available. 

 Testing of Capital 

 When computerized records can be obtained for capital, a review should be made to determine 
 if an efficient complete or modified complete examination of capital could be performed.  If a 
 complete or modified complete examination cannot be efficiently performed, a test of capital 
 purchases may be performed in certain circumstances.  If the taxpayer can provide a verifiable 
 computerized listing of all capital purchases that are able to be examined using a stratified 
 random sample methodology, the regional office may contact to Sales and Use Tax Program 
 Administrator to discuss a test of capital. 

 Expense Purchases 

 General 

 In examining expenses, there are four fundamental methods of audit examinations that may be 
 employed: 

    Complete 
    Modified Complete 
    Test 
    Combination 
 In each of these types of audits, the auditor must determine the taxability of each expense 
 transaction within the defined population.  Each transaction occurring within the population is 

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 examined to determine whether the proper amount of tax (tax incurred) has been charged by 
 and remitted to the vendor or that use tax was accrued and reported on taxable transactions.  
 The auditor must approximate the number of expense transactions per month and identify how 
 the approximation was determined. 
 When a test audit is performed, the auditor should review the taxpayer’s chart of accounts and 
 general ledger to identify accounts that have a large dollar amount and include a small number 
 of  transactions.  Accounts with large dollar amounts and a relatively small number of 
 transactions should be removed from  the test population prior to the selection of the  test 
 period(s) and examined on a complete basis.  Examples of such accounts include utilities, 
 prepaid accounts, lease payments, and telephone accounts. 
 The auditor should verify that all source documents were made available for examination by 
 tracing a sampling of transactions in the original books of entry (i.e., disbursements journal or 
 accounts payable journal) to the source documents.  The auditor should also trace a sample of 
 source documents to the original books of entry to verify the  transactions were properly 
 recorded.  This sample should be traced to the disbursements journal to verify sales tax 
 charged on the invoice was actually paid by the taxpayer.  Exceptions should be addressed in 
 the audit report and assessed when deficiencies are discovered. 
 All transactions in the population chosen for examination should be examined to determine if 
 the vendor charged sales tax on all taxable purchases.  Transactions not properly taxed should 
 be traced  to the use tax accrual account to determine if use tax was reported.  Deficient 
 transactions should be listed on the “Expenses” schedule. 
 In making the determination of the taxability of the items examined, the auditor may, in addition 
 to examining the purchase invoices, examine other supporting evidence such as purchase 
 orders, account coding, contracts, and physical inspection of the items in use.  When the auditor 
 relies on supporting documentation to determine the taxability of an item, the documentation 
 should be referenced in the audit narrative and on the “Expenses” schedule.  A copy of the 
 chart of accounts, purchase orders, contracts, or other supporting documentation should be 
 included in the audit as exhibits when they are necessary to support the deficient transactions 
 listed on the “Expenses” schedule. 

 Construction Materials 

 In cases where a taxpayer is engaged in the performance of a construction activity, the auditor 
 is to conduct a complete examination of all job-related material expenses.   Job related 
 expenses  must be  examined and discussed separately from other expenses in the audit 
 narrative. 
 When computerized records can be obtained for materials and supplies used in construction 
 activities, a review should be made to determine if an efficient complete or modified complete 
 examination of job-related expenses can be performed.  If a complete or modified complete 
 examination cannot be efficiently performed, a test of job-related expenses may be performed 
 in very limited circumstances. certain circumstances.  If the taxpayer can provide a verifiable 
 computerized listing of all job-related purchases that are able to be examined using a stratified 
 random sample methodology, the regional office may contact to Sales and Use Tax Program 
 Administrator to discuss a test of job costs. 

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 Use Tax Credits Recognized by Auditors 

 General 

 The auditor may grant credits in an audit for:  

    Use Tax Overpayments 
    Taxes Paid-Purchases Resold 
    Third Party Credits 

 These credits may be granted for all periods covered in an audit.   

 Verifying Prior Credits 

 Prior to granting credit within any audit,  the auditor  must review RAPS to determine if the 
 taxpayer received a refund during any portion of the audit period.  If file documents are not 
 available on RAPS, then headquarters personnel should be contacted to obtain the file. 

 Auditor’s Responsibility for Developing Use Tax Credits 

 The auditor will make a reasonable effort to develop use tax overpayments rightfully due the 
 taxpayer.   However, the auditor will not expend excessive time in verifying or developing 
 overpayments.  In situations where an excessive amount of time is involved in such work, the 
 auditor will request the taxpayer to develop the necessary documentation supporting the 
 overpayments and the auditor can include these credits in their report after verifying its accuracy 
 and completeness.   
 If the taxpayer is unable to provide this information by the conclusion of the audit or any credits 
 requested by the taxpayer are denied, the auditor should inform the taxpayer that the statute of 
 limitations for any transaction within the audit period is six months from the date of the “Notice 
 of Assessment” or three years from the date the tax was paid, whichever is later, and that it is 
 necessary to file a petition for refund for any credits not granted in the audit.  These petitions 
 must be supported by sufficient documentation that proves the overpayment of tax. 

 Supervisory Review 

 When the auditor is granting credits to the taxpayer during the audit, the supervisor should review 
 the credits during the audit pre-review.      

 Use Tax Overpayments 

 Credit for use tax overpayments will be recognized in the audit.  This situation arises when the 
 taxpayer self-assesses use tax on a purchase that is excluded or exempt from the tax.  Before 
 granting the credit, the auditor should verify that the taxpayer did not receive a refund for the 
 overpayment or reduced their use tax liability in a subsequent period to offset the overpayment. 
 When a test period for expenses is selected on a representative basis using key characteristics, 
 credits for use tax paid directly to the Commonwealth will be included in the numerator of the 

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 error rate.  As outlined in 61 Pa. Code §8a, “Enforcement”, if the results of a representative 
 sample (block sample or Stratified Random Sample) yield a net credit, a credit will be projected 
 for the reporting periods represented by that test sample. 
 Use tax overpayment credits will be projected when: 

    The test periods are chosen on a representative basis (i.e., average expenses) as 
   outlined in §8a, and 
    
    A stratified random sample methodology is utilized, and the number of observations 
   results in a precision mutually agreed upon by the Department and the taxpayer, or 
    
    Block sample test periods are selected using one reporting period per year or one 
   complete year within the audit period, and 
    
    Use tax reporting is consistent throughout the audit period. 
 Credits should not be projected when the test periods were selected based on the unavailability 
 of records.  This requirement may be waived if the records for a substantial portion of the audit 
 period are available, and the sample(s) selected is chosen as representative from those periods 
 that are available.  When records are not available for the entire audit period, regional manager 
 approval is required prior to projecting the results of a net credit test period. 
 A separate schedule  must be included within the audit report for any  requested  use tax 
 overpayment credits that were denied by the auditor.  The reason for denying the credit must be 
 included on the schedule. 

 Taxes Paid-Purchases Resold Credit 

 Credit for Taxes Paid on Purchases Resold (TPPR), as explained in 61 Pa. Code § 58.11, will 
 be recognized in the audit.   This situation arises when the taxpayer pays tax on tangible 
 personal property included in  inventory, which has been resold in the ordinary course of 
 business.  TPPR credits may be reported on the sales and use tax return or requested through 
 the audit.  Any TPPR credits reported on the sales and use tax return must be verified by the 
 auditor.  The taxpayer should develop any TPPR credits they are requesting to be included in 
 the audit. 
 To verify the reported or requested TPPR credits, the taxpayer must provide proof that sales 
 tax was paid on the original purchase, an invoice, or similar source document, showing the sale 
 of the item in question, and an attestation on company letterhead.  The attestation must state 
 that they have verified that the  credit was not previously received through a credit memo, 
 petition for refund, or any other means and be signed by the taxpayer, a corporate officer, or a 
 holder of power of attorney. 
 Credit for taxes paid on purchases resold may only be granted on a complete basis and may 
 not be included in an audit assessment as a projection.  These credits reduce the overall use 
 tax liability. 
 Any TPPR credit granted should be listed on the “TPPR Credits” schedule. 

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 Reported TPPR credits that were disallowed by the auditor must be documented on a separate 
 schedule and assessed through the audit. 

 Third Party Credits 

 If an auditor discovers that during the audit period, the taxpayer overpaid tax to a vendor and 
 the taxpayer provides sufficient  evidence to the auditor that the tax is not rightfully  due the 
 Commonwealth, the auditor will be permitted to grant credit for the sales tax overpaid on that 
 transaction.  This is called a “third party credit”. 
 Credit for taxes paid erroneously to vendors must be granted in the sales and use tax audit if it 
 can be established through clear and convincing documentary evidence that the taxpayer has 
 paid the tax in error and the taxpayer has not received credit for the overpayments through any 
 other means. 
 The Requirements for Audit Review of Third-Party Credits form should be presented to the 
 taxpayer at the pre-audit conference.  All  documentation as outlined on this form must be 
 presented by the taxpayer prior to issuing a third-party credit.  The required documentation 
 includes: 

    A copy of the source document for the transaction 
    Proof of tax payment 
    A valid reason for exemption with supporting documentation if needed (i.e., predominant 
        use study) 
    An attestation that no credit memo, tax refund, or any similar reimbursement for tax 
        overpayment was provided on the taxpayer’s letterhead and signed by the taxpayer, a 
        corporate officer, or a holder of power of attorney. 

 If insufficient evidence is submitted to the auditor, the auditor must deny the credit. 
 Third party credits are only to be projected when using a stratified random sample methodology.  
 The population used to select the sample must be drawn from the entire audit period.  
 Exceptions must be approved by the Sales and Use Tax Program Administrator.  Third party 
 credits may not be projected in a block sample. 
 Any third-party credit granted outside of a stratified random sample should be listed on the 
 Third Party Credits schedule.  A separate schedule must be included within the audit report 
 for any third-party credits denied by the auditor.  The reason for denying the credit must be 
 included on the schedule. 
 Whenever a third-party credit is granted for sales tax paid erroneously on a construction activity, 
 the auditor should refer the schedule of related credits to headquarters through an     Additional 
 Headquarters Processing Request          form  with examples of transactions in question.  
 Headquarters will review the vendors for possible audit or ask Office of Chief Counsel to write 
 the contractor advising them to stop collecting sales tax and pay use tax on materials consumed 
 in performing the construction activity. 

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 Other Use Tax Consideration 

 Missing Invoices 

 The auditor should present the taxpayer with a list of transactions where an invoice was not 
 provided for examination.  A  separate list should  be prepared for capital and  expense 
 transactions.  These lists should be labeled as “missing invoices” and should be included with 
 a Request for Financial Records  form.   This form should specifically request the taxpayer 
 provide the invoices for these transactions within a reasonable timeframe (typically 30 days).  
 The list along with a Request for Financial Records form must be included in the audit report 
 as documentation for any assessment of missing invoices. 

 Local Use Tax 

 The auditor should examine purchase invoices to determine if local sales tax was properly 
 charged on all taxable purchases originating from vendors located in counties that impose a 
 local sales tax or shipped to a taxpayer’s location within a county that imposes a local sales 
 and use tax.   The auditor should examine the taxpayer’s local use tax accrual records to 
 determine if local use tax was accrued and reported on all purchases subject to the local tax 
 where the vendor did not charge the local sales tax.  Any deficient transactions should be listed 
 on the appropriate “Capital Assets”, or “Expenses” schedule and the appropriate local tax box 
 should be checked.  It is possible that a transaction may have the appropriate amount of state 
 sales tax charged.  In these cases, the “State Exempt” box should be checked on the schedule.  
 In cases where the taxable amount for state and local differ, the transaction will need to be 
 entered on separate lines on the schedule. 

 Procurement/Purchase Cards 

 Procurement/purchase cards (P-Cards) allow authorized employees to purchase goods and 
 services using a company credit card without using the traditional purchasing process.  Usually 
 there is a limit on the maximum single purchase, the accounts or cost centers for which it may 
 be used, or the types of items that may be purchased using the card. 
 Some common audit issues regarding the use of P-cards include: 

     A purchase order is not used. 
     The monthly lump sum payment  made to the credit card company is for  multiple 
    purchases to multiple vendors and does not include transactional level detail necessary 
    for audit purposes. 
     Vendor source documents identifying an item description, purchase price, and sales tax 
    charged are not often maintained or readily accessible. 
     A single payment may be assigned to several accounts and cost centers. 
     Organizations are replacing checks with purchasing cards and automating the payment 
    to the supplier, complicating proof of payment related to the individual purchases. 
  
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 The auditor should review the taxpayer’s purchasing methods and determine if separate audit 
 procedures are necessary to examine these transactions prior to defining the population for 
 selecting test period(s). 
 The audit narrative must specifically address the taxpayer’s use of procurement cards and the 
 audit procedures used in their examination. 

 Electronic Data Interchange 

 Electronic Data Interchange (EDI) is where transactions only exist in electronic or computerized 
 form.  In these situations, the taxpayer does not maintain paper copies of invoices to support 
 the transactions recorded in the taxpayer’s books. 
 The invoice detail such as invoice number, invoice date, merchandise, invoice amount, sales 
 tax, etc. typically listed on a hard copy of an invoice is recorded electronically in the taxpayer’s 
 books resulting in a “paperless” exchange. 
 If any of the population examined by the auditor includes EDI transactions, a list of taxable EDI 
 transactions where sales tax was paid to the vendor should be provided to the taxpayer.  A 
 separate list should be prepared for each vendor.  A statement must be obtained from the 
 vendor on their letterhead indicating they are registered (provide account number) with the 
 Department of Revenue and the sales tax for the listed transactions was reported and remitted 
 to the Department.   The list and the request for a statement from  the  vendor must be 
 documented on a Request for Financial Records form. 

 Tax Added to Nontaxed Purchase Invoices 

 In situations where a taxpayer indicates that sales tax was  manually  added to a purchase 
 invoice and paid to the vendor, the auditor must verify the supporting documentation.  The 
 auditor should verify that the tax was actually added to the invoice and paid to the vendor.  In 
 addition, the vendor must furnish their applicable sales tax accrual record (or excerpt) or sales 
 tax accrual worksheet showing the items in question, their account number, and the period(s) 
 when it was reported to be acceptable.  The auditor should verify that the vendor is registered 
 for sales and use tax and did remit sales tax adequate to cover the transactions in question. 

 Tax Assessed on Vendor 

 If the taxpayer claims that a deficient transaction was assessed in an audit of the vendor, it is 
 the taxpayer’s responsibility to obtain the sales tax license number, employer identification 
 number, and audit period from the vendor.  The auditor will then corroborate the information 
 provided by examining internal records. 
 If the vendor was audited on a complete basis and the same deficient transaction was assessed 
 in the audit of the vendor, and the vendor paid the assessment, the deficient transaction should 
 be deleted from the schedule. 
 If the  vendor  was audited on  a test basis and the test population included the deficient 
 transaction, the deficient transaction will be deleted from the schedule if the vendor paid the 
 assessment.  

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 Note:  This differs from the sales tax audit policy. 

 Conducting Plant Tours 
 If the taxpayer is in the business of manufacturing, processing, or mining, it is imperative to tour 
 their operations before proceeding with the examination of records due to the limited business 
 exemption.  This will allow the auditor to verify the taxpayer’s operations or activities qualify for 
 the business exemption and to identify the first and last stages of their operation.  

 Procedures 

 Before the Tour 

    Request a complete capital asset listing from the taxpayer.   
    Ask the taxpayer to provide a detailed narrative of the operation including hours of 
      operations and if any scheduled plant shutdowns occurred during the audit period.   
    Obtain a listing of the utility meters for electricity and natural gas to see what areas, if 
      any are separately metered.   

 Note:  On-road diesel fuel (clear) is subject to fuels tax and not subject to sales tax.  Off-road 
 or dyed low sulfur diesel is subject to sales tax unless supported by an Pennsylvania Exemption 
 Certificate (REV-1220).   

 During the Tour 

    Identify the first and last stage of the operation as well as the type of property being used 
      in pre- and post-production areas.   
    Using the capital listing, identify where in the operation the property is being used and 
      determine direct use (nontaxable) or indirect use (taxable). 
        o  For assets purchased outside of the audit period, identify where in the operation 
         these assets are being used so a determination may be made when reviewing 
         expenses associated with these assets.  
    Identify activities not qualifying as manufacturing processing or mining such as repair and 
      maintenance shops.   
    For property used in a taxable and nontaxable manner such as forklifts,  request the 
      taxpayer provide a usage study to determine predominant use.   
    Trace a few assets from  the capital asset listing to the physical asset to verify  the 
      completeness of the capital asset listing.   

 E-911 PEMA 
 The auditor should be familiar with the business activities of the taxpayer and verify that E-911 
 surcharged is being charged, collected, and remitted on all wireless telephones or pre-paid 
 telecommunication services (i.e., pre-paid cell phone minutes or phone cards).  The E-911 fee 
 is $1.65 per transaction through February 29, 2024, and $1.95 thereafter. 

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 Reported and audited E-911 surcharges are included on the “Accrual Differences” schedule 
 created by the import process in the Bureau’s audit application software.   This schedule is 
 included in every sales and use tax audit report and referenced in the audit narrative.  All 
 unreported E-911 surcharges must be recorded in the audit report on this schedule.   
 For audit purposes, the auditor should request the E-911 general ledger accrual account, sales 
 journal summarizing the E-911 fees charged and collected or any other sales report detailing 
 the E-911 fees charged and collected during the audit period.  The auditor should trace the 
 amounts from the taxpayer’s books to the E-911 fees listed in the “Accrual Difference” 
 schedule. 
 If discrepancies are found, the auditor should prepare a schedule and include it in the audit 
 report to document accrued amounts not included in the reported surcharge amounts.  The 
 Audited Tax Accrual” amounts on the “Accrual Differences” schedule should be adjusted to 
 reflect the auditor’s findings.  Additionally, the source of the adjustment should be included as 
 an exhibit in the audit report.   
 Note:  The Department is prohibited from  assessing  the surcharge on the sales of  wireless 
 devices or prepaid telecommunication services where the vendor failed to charge/collect the 
 surcharge.  In these situations, the auditor should instruct the taxpayer to begin charging and 
 collecting the surcharge.  
 If the auditor is unable to perform a reconciliation of accrual amounts, a statement should be 
 included in the narrative indicating as such.   

 Public Transportation Assistance Tax and 

 Fees 
 The auditor must be familiar with 61 Pa. Code §47.19, Public Transportation Assistance Taxes 
 and Fees (PTA).  The auditor should be familiar with the exemptions and exclusions available 
 for PTA taxes and fees and how they differ from the exemptions and exclusions available for 
 sales and use tax. 

 Minimum Requirements 

 For any taxpayers registered for PTA, the following must be conducted during the sales and use 
 tax audit:   
 Note:  Reference to these requirements should be included in the “Areas of Discussion” section 
 of the audit narrative.   

 PTA Audited vs. Reported 

 The auditor must review PATH to determine if the taxpayer is registered for PTA tax.  If the 
 taxpayer was registered for PTA anytime during the sales and use tax audit period, the auditor 
 must obtain reported PTA amounts for all quarters within the statute of limitations.  The auditor 
 must verify that all accrued PTA taxes and fees (tire fee, rental fee, and lease taxes) are included 
 in the quarterly reported amounts.  This verification should include accruals due to sales to 

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 customers and accruals due to taxes and fees not paid to the vendors.  The audit report must 
 include a PTA Accrual Difference schedule to document that these procedures were performed.  
 If a deficiency results from this verification, a separate PTA audit must be conducted.  If an 
 overpayment is discovered, the taxpayer should be advised of the overpayment and procedures 
 to obtain a refund.   

 PTA Sales Examination 

 When a taxpayer’s business activities include selling tires, leasing vehicles, or renting vehicles, 
 the population examined for sales tax purposes should also be examined to determine if 
 applicable PTA taxes and fees are being properly charged to customers consistent with    61 Pa. 
 Code §47.19.  In addition, any sales transactions involving the sale of new vehicles should be 
 examined to determine the tire fee for each new tire was properly charged and accrued.  If the 
 taxpayer is not charging taxes or fees on taxable transactions, a separate PTA audit must be 
 conducted.   

 PTA Expenses Examination 

 During the use tax portion of the audit, the population examined for expenses should also be 
 examined to determine if  the proper taxes and fees  were charged by the vendor on the 
 purchase of tires, leases of vehicles and rental of vehicles consistent with 61 Pa. Code §47.19.  
 If the taxpayer is registered for PTA, a sample of transactions where taxes or fees were not 
 properly charged by the vendor should be traced to the PTA accrual account to determine if 
 PTA tax was properly self-assessed.  If deficiencies are found, a PTA audit is required. 

 Nonregistered Taxpayers 

 If deficiencies are found and the taxpayer is not registered for PTA, the auditor must instruct the 
 taxpayer to register for a PTA license number online at myPATH. 

 Obtaining Reported PTA Information 

 PTA taxes and fees are reported on a quarterly basis.  Reported amounts for each complete 
 quarter within the statute of limitations should be obtained and  compared to the  taxpayer’s 
 recorded amounts.   
 Reported PTA information is maintained within PATH under the Accounts tab in the Customer 
 Springboard.  The auditor will generate a PTA Download of the reported amounts to include on 
 the “PTA Accrual Difference” schedule with the Bureau’s audit application software.   

 PTA Audit Assignments 

 The overall audit procedures and documentation requirements regarding the conduct of a PTA 
 audit are the same as those required for a sales and use tax audit assignment.  Exceptions and 
 procedures specific to PTA audit assignments are explained below.   
 PTA audits will be designated an assignment number beginning with PTA (Public Transportation 
 Assistance) prefix.  PTA audit assignments should be conducted concurrently with the sales and 

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 use tax audit assignment.  The information necessary for an assessment of PTA taxes and fees 
 should be captured using the  templates specific to PTA assignments in Bureau’s audit 
 application software.   The same population examined for the sales and  use tax review is 
 generally used for the examination of PTA taxes and fees.   

 Audited vs. Reported Amounts 

 The audit trail for taxes and fees should be documented in the audit narrative.  The auditor 
 should verify that all PTA taxes and fees accrued were properly reported on the PTA returns for 
 each reporting period in the audit period.  The auditor should prepare a “PTA  Accrual 
 Differences” schedule, as per the PTA Download    instructions.  This schedule shall segregate 
 and compare the audited and reported amounts by motor vehicles lease tax, motor vehicle rental 
 fee, and tire fee.   
 The lease tax, rental fees, and tire fees are each assigned unique tax codes and schedule 
 templates in the Bureau’s audit application software.  Therefore, assessment of any one or all 
 of these PTA taxes and fees may be assessed through a single PTA assignment.   
 When there is more than one source for a particular tax or fee (lease, rental, or tire) the auditor 
 should prepare a schedule listing the individual sources to verify that all sources were included 
 in the amounts reported.   
 A sample of PTA taxes and fees that were charged on sales invoices should be traced to the 
 books of original entry to verify that taxes and fees were properly recorded in the PTA accrual 
 accounts.  The sample should also be examined to verify that vehicle lease tax, rental fees, and 
 tire fees were charged at the appropriate rate.   

 Sales Subject to PTA 

 Each transaction examined during the sales tax phase of the collateral sales and use tax audit 
 should be examined to verify that the proper taxes and fees were charged.  When the proper tax 
 or fee was not charged to the customer, exemption certificates should be examined to determine 
 if a proper exemption certificate is on  file.   Deficient transactions should be listed on  the 
 appropriate PTA sales schedule template in the Bureau’s audit application software with specific 
 tax code to indicate the type of taxes and fees applicable.  The schedule templates can be found 
 in the “Schedule Template Files (PTA)” in the Bureau’s audit application software.   

 Lease Tax 

 Lease tax examinations are generally conducted on a complete or modified complete basis.  
 Test audit procedures may be used when the auditor can document that conducting a complete 
 audit is unduly burdensome due to the number of transactions and that conducting a modified 
 complete audit is impractical due to the substantial changes in the leasing customers over the 
 audit period.   

 Rental Fee 

 Rental fee examinations should generally be conducted on a complete or modified basis.  

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 Test audit procedures may be used in limited circumstances. Because the rental fee is based 
 on daily rentals, the auditor must know the total number of rental days for each vehicle rented 
 to properly conduct a test audit procedure.  
 The rental days on which the rental fee was not charged should be divided by the total rental 
 days within the test period (ratio).   
 Note:  It is possible that “rental days” could differ from calendar days in the test period.    The 
 ratio should then be multiplied by the total rental in each reporting period to determine the 
 projected deficient rental days.  The results should be multiplied by $2.00 to compute the rental 
 fee deficiency by reporting period.   
 If the taxpayer does not make the records available to perform a complete, modified complete, 
 or test audit procedure as explained above, the auditor should specifically request the 
 necessary records that were not made available on a Request for Financial Records form.  The 
 auditor may then use the available records to compute a ratio of rental tax to sales (or deficient 
 rental days to sales) and apply the ratio to sales in the remainder of the audit period to compute 
 the projected deficient rental fee. 

 Tire Fee                                  

 Tire fee examinations should generally be conducted on a complete or modified complete basis.   
 Test audit procedures may be used in limited circumstances.  The tire fee is based on the 
 number of new tires sold for over the road use.  To properly conduct a test audit procedure, the 
 auditor must know the total number of new tires sold in each reporting period.   
 The total number of new tires found to be deficient in the test period should be divided by the 
 total number of new tires sold during the test period (ratio).  The ratio should then by multiplied 
 by the total number of new tires sold in each of the unexamined reporting periods to determine 
 the total number of new tires subject to the tire fee.  The results should be multiplied by $1 to 
 compute the tire fee deficiency by reporting period.   
 Another reasonable projectable basis may be used for the computation of the tire fee (e.g., the 
 number of new cars sold multiplied by 5) when the exact number of  tires sold cannot be 
 determined.  Sales dollars should not be used to project the tire fee unless the number of tires 
 sold cannot be determined.   
 If the taxpayer does not make the records available to perform a complete, modified complete, 
 or test audit procedures as explained above, the  auditor should specifically request the 
 necessary records that were not made available on a Request for Financial Records form.  The 
 auditor may then use the available records (usually the same period as  the sales tax 
 examination) to compute a ratio of deficient tire tax to sales (or deficient number of tires to sales).  
 The computed ratio is then applied to sales for the remainder of the audit period to compute the 
 projected deficient tire fee.   
 For the convenience of the taxpayer, this procedure may be used when the taxpayer provides a 
 signed written request.   

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 Expenses Subject To PTA 

 The expense population examined during the sales and use tax audit should also be examined 
 to verify that that vendor properly charged all applicable PTA taxes and fees.  Exceptions should 
 be traced to the taxpayer’s PTA accrual account to determine if tax or fees were self-assessed.  
 Transactions found to be deficient should be listed in the Bureau’s audit application software 
 indicating the proper taxes and fees applicable.   

 Type of Examination 

 Examination of purchases for the proper payment of  applicable taxes and  fees should be 
 conducted on a complete or a modified complete basis. 
 When a complete examination was made of expenses during the concurrent sales and use tax 
 audit, a complete audit should be conducted on the same population for PTA taxes and fees. 
 When a test audit is performed on expenses during the concurrent sales and use tax audit, a 
 modified complete audit should be conducted on PTA taxes and fees.  Generally, very few 
 vendors will be found not properly charging PTA taxes and fees.  The taxpayer should be given 
 a Request for Financial Records specifically requesting a vendor history and purchase invoices 
 for those vendors found to be deficient during the test period. 

 Vehicle Rental Tax 
 The auditor should be familiar  with 61 Pa. Code §47.20, Vehicle Rental Tax  (VRT), the 
 exemptions and exclusions available for VRT, and how they differ from the exemptions and 
 exclusions available for sales and use tax. 

 Minimum Requirements 

 For any taxpayers registered for VRT, the following must be conducted during the sales and 
 use tax audit: 
 Reference to these requirements should be included in the “Areas of Discussion” section of the 
 audit narrative. 

 VRT Audited vs. Reported 

 The auditor must review PATH to determine if the taxpayer is registered for VRT tax.  If the 
 taxpayer was registered for VRT during any period within the sales and use tax audit period, 
 the auditor must obtain reported VRT figures for all quarters within the statute of limitations.  
 The auditor must verify that all accrued VRT tax are included in the quarterly reported amounts.  
 This verification should include accruals due to sales to customers and accruals due to taxes 
 not paid to vendors.  The audit report must include a “VRT Accrual Differences” schedule to 
 document that these procedures were performed.  If a deficiency results from this verification, 
 a separate vehicle tax (VRT) audit must be conducted.  If an overpayment is discovered, the 
 taxpayer should be advised of the overpayment and procedures to obtain a refund.  

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 VRT Sales Examination 

 When a taxpayer’s business activities include renting five (5) or more vehicles, the auditor 
 should verify that vehicle rental tax has been properly charged at a rate of 2% on all rental 
 contracts of 29 days or less.  The verification that the rental tax was properly charged should 
 be conducted on source documents concurrently with the sales and use tax examination.  When 
 the taxpayer has been found not to be properly charging VRT on vehicle rentals, a VRT audit 
 should be requested and conducted. 

 VRT Expenses Examination 

 During the use tax portion of the audit, the population examined for expenses should also be 
 examined to determine if vehicle rental tax was properly  charged on the rental of vehicles 
 consistent with 61  Pa. Code §47.20.  If the taxpayer is registered for VRT, a sample of 
 transactions where taxes or fees were not properly charged by the vendor should be traced to 
 the VRT accrual account to determine if VRT tax was properly self-assessed.  If deficiencies 
 are found, a VRT audit is required. 

 Nonregistered Taxpayers 

 If deficiencies are found and the taxpayer is not registered for VRT, the auditor must instruct the 
 taxpayer to register for a PTA license number online at myPATH. 

 Obtaining Reported VRT Amounts 

 VRT returns are filed on a quarterly basis.  Reported amounts for each complete quarter within 
 the statute of limitations should be obtained and compared to the taxpayer’s book amounts.   
 Reported VRT information is maintained within PATH under the Accounts tab in the Customer 
 Springboard.  Reported amounts can be downloaded using the instructions for VRT Download. 

 VRT Assignments 

 The overall audit procedures and documentation requirements regarding the conduct of a VRT 
 audit are the same as those required for a sales and use tax audit assignment.  Exceptions and 
 procedures specific to VRT audit assignments are explained below.  
 VRT audits will be designated an assignment number beginning with a VRT (Vehicle Rental 
 Tax) prefix.  VRT audit assignments should be conducted concurrently with the sales and use 
 tax audit assignment. 
 The information necessary for an assessment of VRT should be captured in Bureau’s audit 
 application software using the schedule templates specific to VRT assignments.  The same 
 population examined for the sales and use tax review is generally used for the examination of 
 VRT. 

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 Audited vs. Reported 

 The audit trail for VRT should be documented in the audit narrative.  The auditor should verify 
 that all VRT taxes accrued were properly reported on the VRT returns for each reporting period 
 in the audit period.  The auditor should prepare a “VRT Accrual Differences” schedule, as per 
 the VRT Download instructions.  This schedule shall compare the audited and reported amounts. 
 A sample of VRT taxes that were charged on sales invoices should be traced to the books of 
 original entry to verify that taxes were properly recorded in the VRT accrual account.  The sample 
 should also be examined to verify that the VRT tax was charged at the appropriate rate.   

 Sales Subject to VRT 

 The examination of the proper charging of VRT on sales transactions may be conducted on a 
 complete, modified complete, or a test basis.   
 Test audit procedures may be used on the sales transactions when the auditor can document 
 that conducting a complete audit is unduly burdensome or the records necessary to conduct a 
 complete or modified audit were not made available. The test periods(s) should be selected 
 based on average total vehicle rental sales.  The auditor should specifically document that total 
 vehicle rental sales for each reporting period in the audit period were requested by presenting 
 the taxpayer with a Request for Financial Records.   
 The proper population to examine when verifying that vehicle rental tax was properly charged 
 is total vehicle rental sales.  The auditor should attempt to obtain the total vehicle rental sales 
 by reporting period for the audit period.  Other sales populations that include total vehicle rental 
 sales may be used for the selection of the test period (and projection of test period findings to 
 the remainder of the audit period) when the taxpayer does not make the total vehicle rental 
 sales available. 
 The source documents within the population should be examined to determine if the VRT was 
 properly charged on all taxable vehicle rental sales.  A properly executed exemption certificate 
 should be examined for all untaxed vehicle rental sales. 
 The auditor should give the taxpayer an opportunity to obtain an exemption statement or other 
 documentation to support the exemption or proper payment of tax on any transaction listed on 
 the schedule. 
 Any deficient transactions should be listed on the “Sales – Rental Tax” template schedule which 
 can be found in the “Schedule Template Files (VRT)” within the Bureau’s audit application 
 software.   

 Expenses Subject to VRT 

 The examination of the proper charging of VRT on expense transactions may be conducted on 
 a complete or modified complete basis.  Generally, a modified complete examination should be 
 conducted.  Vendors identified not properly charging vehicle rental tax during the examination 
 of expenses in the use tax phase of the concurrent sales and use tax audit should be listed.  
 The list, along with a Request for Financial Records requesting a vendor history and the 
 expense invoices for those vendors for the audit period, should be presented to the taxpayer. 

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 A test audit should not be conducted when examining expense transactions for proper VRT 
 unless the information regarding vendors found to be deficient during a sample period is not 
 made available for the remainder of the audit period. 
 The invoices should be examined, and any transactions identified as deficient should be listed 
 on the “Expenses  –  Rental  Tax” template  schedule  which can be found in the  “Schedule 
 Template Files (VRT)” within the Bureau’s audit application software.   

 Employer Withholding of Pennsylvania 

 Personal Income Tax 
 The statute of limitations for employer withholding of Pennsylvania personal income tax (EW) is 
 three years from the date the return is filed (rolling statute) and will most likely differ from the 
 sales and use tax audit period.  Therefore, the EW examination should be conducted as soon 
 as practical during the sales and use tax audit since EW has a rolling statue.  In situation where 
 the auditor anticipates that the sales and use tax audit will take several months to complete, the 
 auditor should attempt to complete the EW portion of the audit within 60 days of the pre-audit 
 conference to avoid losing periods due to the statute of limitations.   

 Minimum Requirements 

 There are three minimum employer withholding requirements that must  be conducted and 
 documented in every sales and use tax audit report:  comparison of W2 to the W3, verify taxes 
 withheld  were properly  reported, and verify taxes were properly  withheld  on all taxable 
 compensation.  In addition, when audits are performed on partnerships or S corporations, the 
 auditor is required to verify that tax was paid on behalf of nonresident principals.  Tax issues 
 relating to resident principals may be addressed through the issuance of a personal income tax 
 (PT) audit.  Names and social security numbers of principals must not be disclosed in a sales 
 and use tax audit.   
 Reference to these requirements should be included in the “Areas of Discussion” section of the 
 audit narrative. 

 W-2 to W-3 Reported Amounts 

 A general list of payroll records includes payroll registers or journals, W-2’s and transmittals 
 (REV-1667) along with PA W-3.  The W-2’s, Wage and Tax Statement are filed by employers 
 to report wages, tips and other compensation paid to employees as well as FICA and withheld 
 income taxes.  The   Annual Withholding Reconciliation Statement (REV-1667) along with W-
 2/1099 for each employee/distribution recipient must be submitted annually on or before 
 January 31st following the year in which wages were paid or distributions occurred.  The PA 
 W-3, Employer Quarterly Reconciliation Return of Income Tax Withheld is used to reconcile the 
 employer withholding payments during the quarter.     
 The auditor should verify that the sum of the reported W-3 tax reconciles to the tax as reported 
 on the W-2 transmittal (REV-1667) for each year of the audit period.    

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 A comparison of the reported W-3 taxes to the reported W-2 tax for each corresponding year 
 must be documented on the Employer Withholding Reconciliation schedule.  This schedule can 
 be found in the “Schedule Template Files (WTH)” within the Bureau’s audit application software.  
 The Employer Withholding Reconciliation schedule is required to be included in the sales and 
 use tax audit report and must be referenced in the audit narrative.  
 If exceptions are found, the taxpayer should be given a Request for Financial Records form 
 and a copy of the schedule.  The taxpayer should be asked to submit documentation and 
 explain the exceptions noted on the schedule. 
 After the auditor reviews the documentation submitted by the taxpayer, the following actions 
 should occur: 

    If the exception was the result of the over reporting of tax withheld as reported on a W-
      3 and the auditor verified the correct amount of tax withheld as per the taxpayer’s payroll 
      records reconciles to the tax as reported  on the  W-2, the  auditor  should inform the 
      taxpayer to file an amended W-3R through myPATH. The amended returns should be 
      verified by the auditor in PATH and documented in the audit narrative. The auditor should 
      follow up with the taxpayer if the amended returns were not filed.    
       
     If the exception results from the incorrect amount of tax being reported on the Annual 
      Withholding Reconciliation Statement (REV-1667) and the correct amount of tax 
      withheld as per the taxpayer’s payroll records reconciles to the tax as reported on the 
      W-3s, the auditor should inform the taxpayer to file an amended REV-1667 via 
      myPATH. The amended “Annual Withholding Reconciliation Statement (REV-1667)” 
      should be verified by the auditor in PATH and documented in the audit narrative].  The 
      auditor should follow up with the taxpayer if the amended “Annual Withholding 
      Reconciliation Statement (REV-1667)”.    
       
    If the exception was the under-reporting of the tax withheld as reported on the W-3 and 
      the correct amount of tax withheld as per the taxpayer’s payroll records reconciles to the 
      W-2 transmittal, an employer withholding deficiency has been identified.  A separate 
      employer withholding audit assignment is required. 
 Note:  Taxes withheld from employee’s compensation are considered trust fund monies.  The 
 statute of limitations does not apply to trust fund monies withheld and not reported. 

 Audited vs. Reported Amounts 

 The auditor should verify that the tax withheld per the taxpayer’s payroll records reconciles with 
 the tax reported on the W-3 for each reporting period of the audit.  
 A comparison of the reported tax as per the W-3 to the tax withheld as per the taxpayer’s payroll 
 records for the entire audit period must be documented on the EW Accrual Differences schedule.   
 This schedule can be found in the “Schedule Template Files (WTH)”    within the Bureau’s audit 
 application software.  This schedule is required to be included in the sales and use tax audit and 
 must be referenced in the audit narrative.   

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 If the taxpayer has over reported tax as verified to the payroll records, the taxpayer should be 
 informed of the overpayment of tax and instructed to apply for a refund.  The exception should 
 be noted in the narrative.   
 If the taxpayer has under reported tax, an employer withholding deficiency has been identified.  
 A separate employer withholding audit assignment is required. Taxes withheld are trust fund 
 monies, review prior periods for the under-reporting of withholding taxes.   

 Verify Proper Computation of Tax Withheld 

 Verify that all taxable compensation was included in the computation of the employer withhold 
 tax and that the tax was withheld at the proper rate for a minimum of one reporting period.   
 The W-3 is considered the return for reporting purposes of withholding of PA personal income 
 tax.  Therefore, a reporting period is one quarter.  The auditor may examine one quarter or any 
 period of time greater than one quarter to fulfill this requirement.   
 The auditor is required to verify that all taxable compensation was included in the computation 
 of the tax withheld.  If additional taxable compensation was not included on the individual W-2’s 
 submitted to the employees, a separate employer withholding audit must be conducted.   
 If the compensation used to compute taxes withheld was incorrect, but the proper amount of 
 Pennsylvania compensation was included in Block 16 (beginning 2001) of the W-2s submitted 
 to employees, the following should occur: 

   First Time Audit – The taxpayer should be informed of the error and the requirement to 
    withhold tax at the statutory rate on all taxable compensation.  The taxpayer should be 
    informed that upon subsequent audit, the taxpayer will be held liable for additional tax 
    not properly withheld on Pennsylvania compensation.  The auditor should note in the 
    narrative that the taxpayer was informed of the error.  The auditor should request through 
    an Additional Headquarters Processing Request form that a letter be sent to inform the 
    taxpayer to begin  withholding and reporting tax on the  taxable Pennsylvania 
    compensation. 

   Subsequent Audit  –  The auditor should verify that the taxpayer was  previously 
    informed of the withholding requirement.  If the taxpayer did not properly withhold tax, a 
    separate employer withholding audit must be requested to assess the additional tax due. 
 The auditor is required to verify that the proper tax rate was used to compute tax withheld.  The 
 verified Pennsylvania taxable wages should be multiplied by the proper rate and the result 
 should be compared to the tax withheld. 
 If the tax rate was found to be  in error, but the proper Pennsylvania taxable  wages were 
 included on the employee’s individual W-2 for the year: 

   First Time Audit – The taxpayer should be informed of the error and the requirement to 
    withhold tax at the correct statutory rate.  The taxpayer should be informed that upon 
    subsequent audit, the taxpayer will be held liable for additional tax not properly withheld 
    on Pennsylvania compensation.  The auditor should note in the narrative that the 
    taxpayer was informed of the error.  The auditor should request through an Additional 
    Headquarters Processing Request        form that a letter be sent to inform the taxpayer to 

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       begin withholding  and reporting tax  on the additional taxable Pennsylvania 
       compensation. 
        
      Subsequent Audit  –  The auditor should verify that the taxpayer was  previously 
       informed of the statutory requirement to withhold tax at the proper rate.  If the taxpayer 
       did not properly withhold tax, a separate employer withholding audit must be requested 
       to assess the additional tax due. 
 The period(s) examined, and the procedures employed to verify the proper withholding of tax 
 at the correct rate for all taxable Pennsylvania compensation must be referenced in the “Areas 
 of Discussion” section of audit narrative. 

 Obtaining Reported EW Amounts 

 EW returns are filed on a quarterly basis.  Reported amounts for each complete quarter within 
 the statute of limitations should be obtained and compared to the taxpayer’s book amounts. 
 Reported EW information is maintained within PATH under the Accounts tab in the Customer 
 Springboard.  Reported amounts can be downloaded using the instructions for  EW Download.    

 EW Audit Assignments 

 The overall audit procedures and documentation requirements regarding the conduct of an EW 
 audit are the same as those required for a sales and use tax audit assignment.  Exceptions and 
 procedures specific to EW audit assignment are explained below.   
 EW audits will be designated an assignment number beginning with a WTH prefix.  EW audit 
 assignments should be conducted concurrently with the sales and use tax audit assignment.  
 The information necessary for an assessment of EW should be captured in the Bureau’s audit 
 application software using the schedule templates specific to EW assignments.   

 Audited vs. Reported Amounts 

 The audit trail for EW should be documented in the audit report.  The auditor should verify that 
 all accrued EW taxes were properly reported on the W-3s for each reporting period in the audit 
 period.  The auditor should prepare an EW Accrual Differences schedule.  This schedule can be 
 found in the Schedule Template Files (WTH)” within the Bureau’s audit application software.  
 This schedule shall compare the audited and reported amounts. 
 EW taxes withheld form a sampling of employees should be traced to the original books of entry 
 to verify the taxes withheld were properly recorded in the EW accrual account. 

 Additional Taxable Wages 

 If the taxpayer did not include all taxable compensation in the computation of the employer 
 withholding tax and the additional taxable compensation was not included in the employee’s 
 W-2, the auditor should examine all source documents within the audit period to identify all 
 periods where this error occurred. 

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 The auditor should calculate the proper taxable compensation on one of two EW template 
 schedules in the Bureau’s audit application software.   

 Additional Taxable Wages by Employee 

 The “Additional Taxable Wages by Employee”       template schedule is available to calculate 
 additional taxable wages by employee and pay period.  The information that the auditor needs 
 to complete this schedule includes pay date, employee name and social security number, gross 
 compensation paid, allowable deductions from gross  compensation, and reported taxable 
 wages.  The schedule will calculate the audited and additional taxable wages.  Supporting 
 schedules should be created if necessary to document the deductions allowed by audit. 

 Additional Taxable Wages by Quarter 

 The Additional Taxable Wages by Quarter template schedule is available to calculate additional 
 taxable wages by quarter.  The information that the auditor needs to complete this schedule 
 includes gross compensation paid, allowable deductions from gross wages, and reported 
 taxable wages.  The schedule will calculate the audited PA taxable wages (gross wages less 
 allowable deductions) and additional taxable wages (audited PA taxable wages less reported 
 PA taxable wages).  Supporting schedules should be created if necessary to document the 
 deductions allowed by audit. 

 Incorrect Withholding Rate 

 If the taxpayer did not use the correct withholding rate in the computation of the employer 
 withholding tax and the additional taxable compensation was not included in the employee’s 
 W-2, the auditor should examine all source documents within the audit period to identify all 
 periods where this error occurred.  
 The auditor should list all the periods that the error occurred on the Incorrect Withholding Rate 
 template schedule in the Bureau’s audit application software to calculate the additional tax due.   
 The information needed to complete this schedule includes taxable wages and any additional 
 withholding that is withheld at an employee’s request.  The schedule will calculate the audited 
 withholding (taxable wages times  the rate), audited tax accrual (audited withholding plus 
 additional  withholding), and tax accrual difference (audited tax accrual less reported tax 
 accrual). 

 Pennsylvania Personal Income Tax 

 General 

 A limited examination of Pennsylvania personal income tax is required when conducting a sales, 
 use and hotel occupancy audit of a sole proprietorship, partnership, S corporation or Limited 
 Liability Company electing pass through status.  
 Note:  Unless the auditor is working with a sole proprietor, member of a single-member LLC, or 
 100% shareholder of a PA S corporation, information regarding personal income tax returns for 

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 partners or shareholders such as request for the returns or failure to file returns must not be 
 discussed with the taxpayer’s representative or noted in the narrative.   

 Statute of Limitations 

 The statute of limitations for Pennsylvania Personal Income Tax (PIT) is three years from the 
 date the return is filed or the return due date, whichever is later.  A filing of an extension extends 
 the statute of limitations to three years from the due date of the extension. 
 If income on the return is underreported by twenty-five percent or more, the statute of limitations 
 is six years from the due date or date the return is filed, whichever is later.  If a return has not 
 been filed, there is no limitation imposed by statute.  
 The PIT examination should be conducted as soon as practical during the sales and use tax 
 audit due to the rolling statute.  In situations where the auditor anticipates that the sales and 
 use tax audit will take several months to complete, the auditor should attempt to complete the 
 PIT portion of the audit within sixty days of the pre-audit conference to avoid losing a year due 
 to the statute of limitations. 

 Accessing Personal Income Tax Returns 

 Personal Income tax returns (including partnership returns) filed with the Department can be 
 accessed through PATH. The auditor must access the individual’s  Account Springboard, 
 Financial tab, and Returns subtab to review the taxpayer’s filing history. 

 Minimum Requirements 

 When an audit is conducted on a sole proprietor, partnership, LLC electing pass through 
 status, or an S corporation, the following must be conducted with all sales and use tax audits: 

    For S Corporations or Partnerships, verify the entity filed a PA20S/PA65 including the 
    corresponding RK-1 for resident partners, members, or shareholders and/or NRK-1 for 
    non-resident partners, members, or shareholders. 
    o  Examine PA Schedule NW to verify the proper withholding of tax for non-resident 
     partners, members or shareholders.   
      
   Verify a PA-40, “Personal Income Tax Return” has been filed for partners, members, 
    shareholders, or sole proprietors.  Do not verify limited partners. 

    o  For S corporations and partnerships, verify the business income as reported 
     on the RK-1 or NRK-1 was properly reported on the PA-40. 
    o  For sole proprietorships, verify a Schedule C was included in the PA-40.   

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     o      Note: If the entity has two or more nonresidents, the nonresidents may elect to file a 
            nonresident Consolidated Income Tax Return (PA-40 NRC) in lieu of filing an 
            individual PA-40. 
             
    A general review of the sales and expenses as reflected on the Schedule C or PA-
     20S/PA-65 should be made to determine that the reported sales and expenses are 
     materially consistent with the books and records reviewed during the sales and use tax 
     audit.  For entities filing a PA20S/PA-65, this will require an examination of Federal 
     Form 1120S/1065 attached to the pass-through return. During this review, the following 
     areas should be examined: 
      
            o  Verify the audited gross sales as per the sales tax audit materially reconciles to 
             the gross sales as reported on Schedule C or Federal FF1120S/1065.  
              
            o  Verify the expense examination of the sales and use tax audit does not include 
             any personal related expenses of the partners/members/shareholders such as 
             mortgage payments, tuition payments, groceries, or any other expenses 
             unrelated to the operation of the business.  If so, verify these expenses were 
             posted to the partner/member/shareholder’s equity or distribution account.      

 If any of these minimum requirements identify non-filed PA-40 returns, improper reporting of 
 RK-1/NRK-1 on the PA-40 or any discrepancies in the reporting of gross sales and/or 
 expenses on the Schedule C or PA20S/PA65 resulting in a material personal income tax 
 deficiency, the auditor should request a review by the Bureau of Desk Review and Analysis 
 (BDRA) by completing the “BDRA - PIT Referral” template available in Bureau’s audit 
 application software. The referral will be attached to a work item created in PATH; refer to PIT 
 Referral procedures.   
  
 NOTE:  Beginning January 1, 2006, all federal S-Corporations are considered to be PA S-
 Corporations other than those who opted out under form REV-976, Election Not to be Taxed 
 as a Pennsylvania “S” Corporation. 
  
 Link:    Election Not To Be Taxed as a Pennsylvania S Corporation (REV-976)   

 Required Audit Documentation 

 The documentation of the procedures performed regarding the limited examination of PIT 
 returns should be limited to the statement in the “Areas of Discussion” section of the audit 
 narrative. 
     “The entity’s state return (PA-20S or PA-65) as filed has been reviewed.  The entity has 
     prepared RK-1s for each principal.  The total of the pass-through income by category as 

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   shown on the RK-1s equals the total income by category on the entity returns in each 
   year of the audit period”. 

 No mention should be made regarding the PA-40 comparison to the business records.  Also, 
 the audit  report  should not contain any schedules, attachments  or exhibits relating to the 
 Pennsylvania personal income tax return of any member/shareholder/partner.   

 Limited Liability Company-Filing Guidelines 

 The tax treatment of limited liability companies (LLCs) are discussed below: 

    An LLC that elects to file as an S Corporation with the Internal Revenue Service (IRS) 
   may elect PA Subchapter S status and file using the PA-20S/PA-65. 

    An LLC that elects to file as a partnership with the IRS files as a partnership for PA using 
   the PA-20S/PA-65. 

    An LLC that elects to file as a single-member disregarded entity with the IRS files as a 
   sole proprietor using the PA-40 if the single member is an individual as defined by PA 
   PIT law.  The business activities will be reported on a PA Schedule C, Profit or Loss from 
   Business or Profession (Sole Proprietorship). 
    An LLC that elects to file as a “C” corporation with the IRS files as a “C” corporation for 
   PA.  The LLC files an RCT-101 and is not considered a pass-through entity for purposes 
   of this examination. 
  
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 CHAPTER 5-EXAMINATION METHODS 

 This chapter of the manual specifically describes the general procedures to be followed by an 
 auditor in determining the type of audit method and related procedures in the conduct of an audit.   

 Determination of the Examination Method 
 Prior to determining the examination method to be employed, the auditor should discuss the 
 availability of computerized records available for audit with the taxpayer.  Computer assisted 
 audits can be conducted using any audit method.    
 When the taxpayer does not have complete records or when the review of each transaction 
 would be unduly burdensome for the Department to conduct a complete audit in a timely and 
 efficient manner, the Department will determine whether to examine  all  the records of the 
 taxpayer for the entire audit period, employ a test audit method, or utilize a combination of audit 
 methods. 
 There are four basic examination methods available: 

 Complete Audit 

  All records in the population for the entire audit period are examined. 

 Modified Complete Audit 

  All records  in  the population for a defined timeframe of the audit period  are examined.  
  Transactions found to be in error (by customer, vendor, of account) are examined for the 
  remainder of the audit period.   

 Test Audit 

  A representative sample(s) from the population  is selected from the audit period  and 
  examined.  The results are used to project the assessment (net deficiency or credit) to the 
  unexamined periods. The primary test audit procedures include stratified random sampling 
  and block sampling.   
  In addition, alternative testing procedures may be used to estimate tax liability when the 
  taxpayer fails to maintain adequate records  to properly conduct a previously listed audit 
  method.  These alternative testing procedures include: 
            Gross Sales Assessment 
            Development of Taxable Sales/Purchases-Elimination of Obviously Nontaxable 
            Items 
            Current Sales Sample Audit-Projectable Average (Tally) 
            Estimate Taxable Sales using Purchase Records 
            Effective Rate/Taxable to Gross Auditing Technique 
             
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 Combination Audit 

  Prior to selecting the test period(s), the total population is separated into two or more distinct 
  populations.  Each distinct population is examined independently.  A test is performed on 
  one (or more) distinct population and a complete or modified complete examination is 
  performed on the non-tested populations(s).   

 Factors in Determining Method 

 In making the determination of the method to be used, the Department will consider the following 
 factors: 

    The type of tax under audit. 

    The nature of the business activities. 

    The number of transactions in the population.  The narrative must indicate: 

            The number of transactions 
            Source of the transactions such as: 
              -  General Ledger 
              -  Sales Journal  
              -  Purchase Journal, etc. 
          o  The type of transactions such as: 
              -  Sales invoices 
              -  Purchase invoices 
              -  Journal entry, etc. 
                    
    The adequacy and availability of the taxpayer’s records.  If required records are not made 
   available, the taxpayer should acknowledge that the required records could not be 
   provided on a Request for Financial Records form.   
    
    Whether the business is cyclical or seasonal. 

    Whether significant changes occurred in the taxpayer’s business activities during the 
   audit period: 
            Such as discontinuing a line of business. 
            
    Other relevant factors such as a change in accounting systems, a division going from an 
   individual accounting system to a company-wide centralized accounting system, major 
   changes in the personnel responsible for making the determination of the taxability of 
   items, significant changes in the statutes or regulations governing the taxpayer’s business 
   activities and any inconsistencies in the reporting of tax.  
             For example: 
              -  The taxpayer reports use tax for only 10 months of a 36-month audit period.   

 These items must be considered and fully addressed whenever a test audit procedure is used.  
 These items must be addressed in the narrative and explanatory documentation should be used 
 when pertinent.   

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 Complete Audit 
 A complete audit is an examination of all transactions within the population for the audit period.  
 This is the most thorough audit method.  However, time, personnel, and resource limitations on 
 the part of the taxpayer and/or the Bureau may make it impractical or unduly burdensome to 
 conduct complete audits. 
 When computerized records are available, Computerized Audit Support (CAS) may be utilized 
 to perform various sorts, summaries, or merging of taxpayer information to aid the auditor in 
 conducting a complete audit to reduce time and resources on the part of both the taxpayer and 
 the Bureau. 
 Complete  audits of a taxpayer’s records are only performed where adequate records are 
 available and where such audits are practical.  Complete audits are employed when the volume 
 of transactions are small and the unit price of each transaction is large (such as mobile homes, 
 boats, airplanes, fine jewelry sales, and construction equipment). 
 In the conduct of a complete audit of sales transactions, each transaction occurring during the 
 audit period is examined to determine whether the proper amount of tax has been charged, 
 collected, and reported on all taxable transactions.   
 In the conduct of a  complete audit of capital and expense transactions, each transaction 
 occurring during the audit period is examined to determine if the vendor charged sales tax or 
 the taxpayer accrued and reported use tax on all taxable transactions. 
 All additional taxable  transactions are individually listed on the appropriate  Bureau’s audit 
 application software template schedules and summarized by reporting period for assessment.  

 Modified Complete Audit 
 This method of auditing may be used when the taxpayer’s record keeping systems, accounting 
 structure,  sales customers/expense vendors are generally consistent throughout the audit 
 period.  This method is generally not used when the taxpayer has had a significant change in 
 the type of products sold (or purchased), the customers (or vendors) change frequently from 
 year to year, and the taxpayer’s records are capable of being audited on a complete basis with 
 minimal additional field time.  
 A complete audit is conducted on a defined timeframe of the audit period (such as one year or 
 a reporting period in each year).  Like transactions, customers, vendors, or accounts found to 
 be in error are examined on a complete basis for the remainder of the audit period.   
 When computerized records are available, Computerized Audit Support (CAS) should be used 
 to sort data to identify transactions pertinent to the various accounts, customers, cost centers, 
 or other criteria that is used by the auditor to identify transactions to be  examined  when 
 employing a modified complete examination. 
 Note:  The original periods, time frames or areas  reviewed to  determine the scope  of the 
 modified complete examination of the  remainder of the audit period must be specifically 
 identified in the audit narrative. 

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 Test Audit 
 The Department is authorized by statute to use test procedures in an audit (72 P.S. §10003.21).  
 Title 61 PA Code § 8a also governs the use of test audit procedures.  Test audit procedures 
 are used when complete records are not available or when it would be impractical to perform 
 an examination of the taxpayer’s records on a complete basis.   
 Only a sample of the transactions from the entire population for the audit period is examined in 
 detail for the purpose of verifying the taxpayer’s compliance. 
 Because the audit findings are supported only by a sample of the total transactions occurring 
 during the audit period, the audit narrative and supporting documentation should make it very 
 clear that: 

    Reviewing each transaction would be unduly burdensome and 
    To review each transaction could not be accomplished in a timely and efficient manner. 
        
 Since each additional taxable transaction identified within the test  period(s) is extrapolated 
 across the entire audit period, it is very imperative that the auditor clearly explain the basis for 
 assessment for each additional taxable transaction within the test period(s).  This should be 
 accomplished through pertinent citations, supporting documentation (such as copies of invoices 
 or purchase orders), clear descriptions in the audit narrative and on the audit schedules, and 
 the inclusion of account and/or cost center to which the transaction was posted.  When account 
 coding or cost centers are included on the audit schedules or in the audit narrative, a chart of 
 accounts and/or a listing of cost centers should be included as an exhibit in the audit report. 
 Prior to performing a test audit procedure, the auditor will determine through review of the 
 taxpayer’s general ledger accounts, review of past audits, and discussion with the taxpayer, 
 what cost centers, customers, vendors, accounts, or other areas (if any) will be eliminated from 
 the test population and audited on a  complete or modified complete basis.   This must be 
 performed prior to the selection of the test period(s). 
 Link(s):  61 Pa. Code Chapter 8A. Enforcement  

 Taxpayer’s Concurrence with Test Audit Plan 

 Prior to performing test audit procedures, the auditor is required to provide the taxpayer with a 
 written plan of the test audit pursuant to 61 PA Code § 8a.8.  The test audit plan is documented 
 on the Taxpayer's Concurrence with Test Audit Plan      form, which is available as a template in 
 Bureau’s audit application software.  The plan must be in writing and include the following: 

 The time period subject to audit (Audit Period) 

       The audit period will be extended under limited circumstances. 

 The objective of the test and the type of test being performed. 

       The clear objective of the test must be documented such as “Verify sales tax was charged, 
       collected, and reported on all taxable sales transactions.”  In addition, the type of test 

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  must be documented (i.e., Block Sample-  Projectable Average or Stratified Random 
  Sample).   

 Population to be tested 

  Define the test population by identifying the type of transactions and the source of the 
  transactions.  For example, “All sales transactions posted to selected accounts as per the 
  sales journal for the entire audit period.”  The selected accounts must be listed on the test 
  form or referred through a schedule or exhibit.   

 The period(s) selected for examination (test periods(s)) 

  The actual periods that are going to be examined and the periods that they will represent 
  should be listed on the form (i.e., July 2022 for CY 2022). 

 Basis for selecting test period 

  The methods for selecting the test periods must be  explained including a schedule 
  detailing how the test periods are selected.  If a proper basis was not used for selecting 
  the test periods due to a lack of records, a Request for Financial Records form must be 
  included in the audit report to substantiate that the auditor made a reasonable attempt to 
  obtain the records necessary to properly select the test period(s).    The schedule or 
  request must be referenced on the test audit plan and referenced in the narrative.   

 The procedures that will be used during the test 

  A description of the procedures that will be used and how the results will be projected 
  should be included in this section of the form.  The plan must state: 

    The way any tax liability will be calculated based on the records reviewed, 
    An error rate will be developed by dividing the total additional taxable transactions 
   by the total amount of the transactions in the test period. 
    The error rate will then be multiplied by the total amount of the transactions in the 
   unexamined periods to arrive at the total projected taxable amount.   
    The total projected taxable amount will be multiplied by the applicable tax rate to 
   compute the total projected deficiency for the population tested for the audit period.   

 When a stratified random sample is used, the Computerized Audit Support (CAS) division or 
 regional computer assisted audit representative will prepare the “Taxpayer’s Concurrence with 
 Test Audit Plan” form. 
 The plan must be presented to the taxpayer.  The taxpayer should be asked to sign, date, and 
 include their title on the form.  The taxpayer should also be asked to indicate on the form if the 
 business activities were cyclical or seasonal, or if there were significant changes in the 
 taxpayer’s business activities during the audit period significant enough to affect the selection 
 of test periods and application of test audit procedures.   
 The taxpayer should be asked to indicate on the form any reason they may have for disagreeing 
 with the selection of the test sample and/or test audit procedures to be employed.  

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 The auditor must evaluate the taxpayer’s concerns and address them in the audit narrative.  If 
 the taxpayer’s concerns are reasonable and can be substantiated, the auditor may adjust the 
 test population to address the taxpayer’s concerns.  If the adjustment results in any deviation 
 from the originally selected test period(s), a letter or email requesting the change, which states 
 the reason for the request must be obtained from the taxpayer and included in the audit report.  
 At this point, a second Taxpayer’s Concurrence with Test Audit Plan form should be completed 
 and presented to the taxpayer. 
 If the taxpayer declines to sign the Taxpayer’s Concurrence with Test Audit Plan, the auditor 
 should indicate on the form: 

    Whom the form was presented to. 
    The date the form was presented. 
    Note: “Taxpayer Declined to sign the form”. 

 The fact that the  taxpayer declined to sign the form does not preclude the auditor from 
 conducting the test audit. 
 NOTES:  

    When the auditor expects to conduct a test audit of the hotel occupancy tax and sales 
   tax as part of a hotel audit, the population for choosing test periods for the examination 
   of the hotel occupancy tax must be different from the population used to examine sales 
   tax.  This is necessary because sales tax and hotel occupancy tax operate under 
   different exemption rules.  Separate error rates and projections should be calculated for 
   each area of tax. 
    
    Separate test forms  are required for each test conducted, i.e., Sales tax and hotel 
   occupancy.   

 Inclusion of Credits in the Test Period Audit Findings 

 When a test period for expenses is selected on a representative basis using key characteristics, 
 credits for  use tax paid directly  to  the Commonwealth on nontaxable transactions will be 
 included in the numerator of the error rate.  The overpayment should not be netted against the 
 underpayment in the calculation of the error rate.  Separate error rates will be calculated for 
 overpayments and underpayments.  
 Refer to Chapter 4, “Use Tax Credits Recognized by Auditors, Use Tax Overpayments” when 
 projecting credits.   
 When the test period(s) chosen is less than one reporting period per year, the approval of the 
 Regional Manager in writing is required before a credit projection can be made.   
 Only credits for taxes paid directly to the Commonwealth (use tax) may be projected through a 
 block sample test audit.  Third party credits may not be granted on a test basis, except for when 
 a stratified random sample method is used, and the population used to select the sample covers 
 the entire audit period.  Any projection of third-party credits where the population is less than 
 the entire audit period requires approval of the Sales and Use Tax Program Administrator. 

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 Credits should not be projected when the test periods were selected based on a scope limitation 
 such as the availability of records or use tax reported on expenses was not consistent.  This 
 requirement may be  waived if the records for a substantial portion of the audit period are 
 available, and the sample(s) selected are chosen as representative from those periods that are 
 available. 

 Credit Schedule Requirements 

 Credits are normally recorded on the same schedule as underpayments, but these transactions 
 must be coded as either a “3” or “U” tax category.  For test audits, transactions coded with these 
 tax categories will result in separate third-party credit and use tax credit error rate calculations 
 and projection schedules in the Sales and Use Tax Report.   
 Refer to Chapter 4-Use Tax Credits Recognized by Auditors” section of this manual for further 
 detail on credits.   

 Taxes Paid – Purchases Resold 

 Credit for Taxes Paid on Purchases Resold (TPPR) may not be included in the audit findings 
 as a projection, except for Stratified Random Sample.  TPPR credits are similar to third party 
 credits; therefore, a test audit of TPPR credits is only permissible through the use of Stratified 
 Random Sample if the population used to select the sample covers the entire audit period.  Any 
 projection of TPPR credits where the population is less than the entire audit period requires 
 approval of the Sales and Use Tax Program Administrator. 
 Note:  TPPR credits associated with inventory related accounts should be addressed through 
 a separate population.   

 Test Methods 

 Stratified Random Sample 

 Stratified Random Sample test procedures will only be conducted in conjunction with computer 
 assisted audit (CAA) personnel and will utilize computerized records. 
 Ideally, Stratified Random Sample tests utilize transactions from the entire audit period.  
 However, Stratified Random Sample testing may be performed in conjunction with a projectable 
 average computation when the population of transactions selected for the Stratified Random 
 Sample does not encompass the entire audit period. 

 Record Requirements 

 Computerized records and related source documents should be requested for the entire audit 
 period on  a Request for Financial Records  form.  In addition, the auditor  should have the 
 taxpayer acknowledge that the source documents are available for the entire audit period.  If 
 the taxpayer cannot or will not make the records available for the audit period, the auditor 
 should  have the taxpayer indicate this fact on the Request for Financial  Records form, by 
 acknowledgement of email, or a letter signed by the taxpayer.  In no case should less than one 

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 complete accounting cycle (usually one year) be used to select the Stratified Random Sample 
 without approval from the Sales and Use Tax Program Administrator. 

 Selection of Stratified Random Sample Size 

 When utilizing a stratified random sample method, the initial sample size will be determined by 
 past Bureau experience.  To achieve the desired precision, the size of the sample will be based 
 on the stratified data. The sample size may be increased until mutual agreement is reached 
 between the Department and the taxpayer or until the desired precision is obtained. 

 Stratified Random Sample Procedures 

 Computerized transactions are obtained from the taxpayer and presented to CAA personnel.  
 CAA can accept files in most widely used file formats.  CAA will sort and subtotal the records 
 at the auditor’s direction and present the auditor with the results.  The auditor must verify the 
 taxpayer’s computer data is complete prior to CAA pulling a sample.  Some acceptable methods 
 of verification include: 

    If the data was obtained from the accounts payable system and both debit and credit 
   records were provided, use the change in the balance of the accounts payable liability 
   account for the same period of time.  If the data was obtained from the accounts 
   payable system and only debit records were provided, compare the value of the credit 
   records in the accounts payable account for the same period. 
  
    If general ledger detail was obtained for audit purposes, compare several of the most 
   material expense account totals to income statements or trial balance sheets for the 
   same period. 
  
    Compare several expense account totals to general ledger balances for the same 
   period.  If accounts payable data was obtained for audit purposes, reconciliation will 
   need to be performed to identify differences due to entries from other journals (Payroll, 
   General Journal, Accounts Receivable, etc.). 
    
 Test Population 
 Methods of verification may vary depending on the taxpayer’s accounting system.  Once the 
 test population has been verified as complete, the auditor will identify for CAS any obvious 
 nontaxable accounts such as insurance, taxes etc... that should be excluded from the test 
 population.  Only those accounts with potential tax liability should be  included in the test 
 population.  The auditor should also identify any accounts to  be excluded from the test 
 population and examined on a complete basis.   
 CAA  will eliminate those areas of the population identified by the auditor, perform the 
 stratification, and identify the items or transactions to be included in the test sample.  CAA will 
 prepare the Taxpayer’s Concurrence with Test Audit Plan form.  CAA and/or the auditor will 
 present and explain this form to the taxpayer. 

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 The auditor will present the test sample to the taxpayer along with a Request for Financial 
 Records form requesting that the taxpayer pull the records for examination.  It is the auditor’s 
 responsibility to review all transactions in the statistical sample.  The auditor may not replace 
 transactions from the sample even if the records are missing. 

 Projection Schedules 

 CAA  or the auditor  will compute the error rate, perform the projection, and calculate the 
 precision utilizing the statistical sampling wizard (SSW) within  Bureau’s audit application 
 software.   The SSW will calculate the error rate as well as generate a projection schedule and 
 precision schedule.  

 Precisions 

 The auditor will notify the taxpayer of the results of the projection and discuss the precision of 
 the projected deficiency.  The auditor must  complete and present     the  Taxpayer's 
 Acknowledgement of Precision Level - Stratified Random Sample form to the taxpayer, which 
 is available as a template in Bureau’s audit application software.  

 Taxpayer’s Acknowledgement of Precision Level -Stratified Random Sample 
 Form 

 This form must be completed and presented to the taxpayer as soon as possible to allow the 
 taxpayer time to review the sample errors and results.  The completed form must be included in 
 the audit report.    

 Taxpayer Accepts Precision Level: 

          If the taxpayer signs the form and indicates, “I accept the precision as indicated 
            and do not request an increase in sample size, no further testing is required.   
          The projection resulting from the stratified random sample is included in the audit 
            report.   

 Taxpayer Does Not Accept Precision Level 

          If the taxpayer signs the form  and indicates “I do not accept the precision as 
            indicated and request an increase in the sample size”, the auditor should complete 
            the following: 
              Request that the taxpayer provide the precision level they will accept. At the 
                      minimum, an acceptable precision level is 25%.  

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       Inform CAA of the requested precision level.  CAA will identify the additional 
      number of transactions needed to achieve the desired precision level and 
      provide these additional transactions to the auditor.   
       
       Provide taxpayer with a Request for Financial Records           form along with the 
      list of additional transactions.   
   
       Provide the taxpayer with a     revised “Taxpayer’s Concurrences with Test 
      Audit Plan” reflecting the new sample population.  CAS will create the new 
      test form. 
   
       Allow 30 days for taxpayer to present the additional records.   
   
       Review the additional transactions. 
       
       CAA or Auditor will compute the error  rate, perform the projection, and 
      calculate the precision utilizing the statistical sampling wizard (SSW), within 
      the Bureau’s audit application software.   
       
       Present an updated Taxpayer’s Acknowledgement of Precision Level-
      Stratified Random Sample form for the taxpayer to review.   
       If the taxpayer does not provide the additional requested records,  the 
      original sample will be assessed. 
     
 Taxpayer declines to complete the form 

     If the taxpayer or their representative declines to complete      the  Taxpayer’s 
    Acknowledgement of Precision Level  –  Stratified  Random Sample  form, the 
    auditor should indicate the name of the representative that was presented the 
    form, the date the form was presented, and note the representative declined to 
    sign on the form, which will be included in the audit report. 
     
     If precision of the sample is greater than 25% the auditor should follow the above 
    steps under “Taxpayer Does Not Accept Precision Level”.    
     
     If precision of the sample is 25% or less, no additional procedures are necessary, 
    and the original sample will be assessed.    

 Application of Credits 

 Credits will be included in the numerator of the Stratified Random Sample for use tax paid by 
 the taxpayer directly to the Commonwealth.  This credit will only be included in the Stratified 
 Random Sample calculation when the auditor can trace the use tax coded on each transaction 
 to the use tax accrual account, and all use tax accrued was remitted.  When less than the entire 
 audit period was used to select the sample, the auditor must verify that use tax was reported 
 consistently throughout the audit period prior to projecting credits.  

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 Third-party credits  and TPPR  credits  may  be included in the Stratified  Random Sample 
 computation provided the population encompassed the entire audit period.  Any exceptions 
 must be approved by the Sales and Use Tax Program Administrator. 

 Sample Period Less Than Audit Period 

 If the Stratified Random Sample was selected from less  than the entire audit period, it is 
 necessary to compute a projectable average  (error rate)  to be  applied to  the periods not 
 included in the sample selection.  An error rate should be computed by dividing the  total 
 projected additional taxable transactions by the total amount of the transactions in the SRS 
 population.  The error rate should be multiplied by the total amount of the transactions from the 
 same accounts for  the periods excluded from the population to arrive at  the total taxable 
 transactions for the unexamined periods. 
 Separate error rates must be calculated for each tax code and tax category such as use tax 
 overpayments, third party credits etc.  Estimated Error Rates are automatically calculated on 
 the SRS Projection schedules(s) for each tax code and tax category with findings. 

 Direct Payment Permit Holders-Formulary Method of Reporting Use 

 Tax 

 During the pre-audit  conference of direct  payment permit holders,  the taxpayer shall be 
 informed that a formulary method of reporting use tax on expenses is available and that the 
 procedures for computing a use tax factor for expense transactions can be performed during 
 the current audit.  If a taxpayer is interested in formulary reporting of use tax, applications are 
 available through headquarters. 
 Statistical sampling procedures must be used to develop the factor for formulary reporting of 
 use tax on expenses. 

 The Formulary Factor:  

 Included in the Numerator 

        All expense transactions with a net change (additional taxable purchases less 
       nontaxable purchases where use tax was erroneously reported). 
        
        All expense transactions in the test sample where the taxpayer properly reported 
       use tax.   
      
        All expense transactions in the  test sample where the taxpayer properly paid 
       sales tax to the vendor except those for which it was mutually agreed to exclude, 
       for example: 
          Hotel Occupancy 
          Restaurants 
          Telecommunication Services 

 Included in the Denominator 

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            The total dollar value of all transactions in the test sample.   

 NOTE:   Audit Periods for Direct Payment Permit holders should end on  a calendar year, 
 December 31.   

 Block Sample-Projectable Average 

 When a block sample method is chosen, the Department will select blocks of time in which the 
 average is approximately equal to the computed average of key characteristics for the type of 
 transaction and the time period to which they apply. 

 Selection of the Population to Be Tested 

 Prior to selecting test periods, the population to be tested must be defined.  The taxpayer’s 
 general ledger accounts shall be examined to determine what accounts  (if any) should be 
 eliminated from the population being tested and audited independently of the test procedure.  
 Accounts with large dollar amounts and relatively few transactions should be excluded from the 
 tested population prior to the selection of the test period(s) and audited on a complete basis; 
 refer to Chapter 4-Expense Purchases for further detail.   
  
 The error rate computed for a test period shall be applied only to those periods and population 
 from which the test period was selected with two exceptions: 
  
    When the taxpayer does not make records available for the entire audit period. 
  
    The taxpayer provides express written consent (letter or email) to applying the results of 
   test period to periods excluded from the population used in the selection of the test period.  
   (For example, bring an audit current if audit was put on hold for several months before 
   the beginning of the fieldwork.)  This consent must be exhibited in the audit report. 
  
 Local Tax Consideration 

 When it has been determined that the taxpayer had sales locations during the audit period in a 
 jurisdiction(s) that imposes a local sales tax, separate error rates must be computed for each 
 jurisdiction. 
  
 The auditor should request that the taxpayer provide detailed sales information by location for 
 each reporting period in the audit period on a “Request for Financial Records” form.  It is the 
 taxpayer’s responsibility to provide the sales breakdown by location.  The auditor should verify 
 the accuracy of the information provided to the taxpayer’s books but should not spend time 
 extracting the information.  
  
 If the taxpayer can provide a breakdown of sales by location, separate test periods should be 
 selected for each local tax jurisdiction.  The numerator of the error rate will be the total additional 
 taxable sales (by jurisdiction); the denominator will be the total sales of the test period for each 
 local jurisdiction. 
  
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 When the taxpayer cannot provide a detailed breakdown of sales by location for each year in 
 the reporting period, the test period(s) selected for state sales tax will be used to examine the 
 local sales.  The numerator will be the total additional taxable sales subject to local sales tax (by 
 jurisdiction).  The denominator will be the total sales of the test period. 
  
 When the taxpayer cannot provide detailed sales locations by jurisdiction, the auditor should 
 verify that the locations required to charge and collect local sales tax during the test period(s) 
 had sales in the periods in which the error rate will be projected.  If it can be determined these 
 locations did not have any sales during a portion of the audit period, the error rate will be applied 
 to only those reporting periods when these locations had sales. 

 Selection of Block Sample Size 

 When utilizing a block sample method, the sample size required is as follows: 
  
    One reporting period in each year of the audit period.  Partial years may be combined 
     with complete years (up to an aggregate of 18 consecutive months) for the purposes of 
     choosing a single test period.  The error rate established for each test period shall be 
     applied to only those periods from which the test period was selected (or) 

    One complete year (calendar or fiscal) within the audit period. 

 The taxpayer should be presented with a Request for Financial Records form that specifically 
 requests the records required to properly select the test periods.  All block sample audits should 
 be approached using these criteria. 

 Deviation from the Test Period Requirements 

 Deviation at Taxpayer’s Request 

 If the taxpayer requests that fewer test periods be examined, the auditor must obtain a written 
 acknowledgement from the taxpayer attesting to their request.  The acknowledgement must be: 

    Written by the taxpayer on the taxpayer’s letterhead. 

    State specifically the number of reporting periods requested to be examined. 

    State the specific reason for the request of deviation. 

    Include the date of the request. 

    Include a  statement  that the individual signing the request is a duly  authorized 
     representative. 

    Include a signature of the authorized representative. 

 The auditor may also accept this information in an email from the taxpayer or as a response on 
 the Taxpayer’s Concurrence with Test Audit Plan form signed by the taxpayer.   

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 This acknowledgment should be included in the audit report as an exhibit and referenced in the 
 audit narrative and on the Taxpayer’s Concurrence with Test Audit Plan form.  The auditor must 
 document that the  taxpayer’s business activities were relatively consistent throughout the 
 periods for which the test period(s) apply and that there is no reason to believe the test period(s) 
 chosen are not representative of the entire period to which the results will be applied.  The 
 supervisor must acknowledge the deviation of the test periods by indicating his/her agreement 
 on the Conflict of Interest Statement and Auditors Comments form. 
 In all cases where the taxpayer requests  that less than the required number of periods be 
 examined, the auditor shall make a documented effort  to obtain computerized records and 
 pursue a statistical or other form of computerized audit procedure. 

 Deviation at the Bureau’s Request 

 The Bureau may not unilaterally deviate from the required number of test periods without written 
 approval from the Program Administrator.  This decision will be based on the total number of 
 transactions per reporting period, the availability of records, and the results of the findings of 
 prior audits of  the taxpayer.   It is the auditor’s responsibility to indicate it would be unduly 
 burdensome to examine additional records. 
 When less than the required number of test periods are selected and computer records are not 
 available, the test period (s) will be selected from the periods for which the error rate will be 
 applied.  For example, if the taxpayer presents a written request that one reporting period be 
 selected to represent the entire audit period, the period selected will be the reporting period 
 closest to the average key characteristics computed for the entire audit period.  The supervisor 
 must comment on the Conflict of Interest Statement and Auditors Comments form that they 
 reviewed and agreed with the size of the sample and method used to conduct the test selection. 

 Documentation of the Test Periods 

 The taxpayer should be presented with a Request for Financial Records  form that specifically 
 requests the transactional detail for the  selected test period(s), as well as a Taxpayer’s 
 Concurrence with Test Audit Plan form.  All block sample audits should be approached using 
 these criteria. 
 The selection of the test periods must be supported by a schedule.  A schedule must be included 
 in the audit report that shows the calculation of the selection of the test periods.  The schedule 
 must clearly indicate the test period(s) chosen, include a footnote referencing the accounts or 
 other items eliminated from the population prior to selecting the test periods, and contain  a 
 footnote referencing partial or combination years used to select a test period.  The schedule 
 must be included in the audit report.  The schedule must be referenced in the narrative and on 
 the Taxpayer’s Concurrence with Test Audit Plan form.  The only exception to this should be 
 when records are not adequate to determine test periods based on average key characteristics. 

 Records Not Available to Properly Select Test Periods 

 In every instance where adequate records are not available to select test periods based on 
 average sales, expenses, or some other key characteristic, a Request for Financial Records 
 form must be included in the audit report to support that the necessary records were requested, 

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 and the taxpayer was given a reasonable amount of time to produce the records.  The Request 
 for Financial Records form should be referenced on the Taxpayer’s Concurrence with Test Audit 
 Plan form under the “Basis for Selecting Test Period”, included in the audit report, and referenced 
 in the audit narrative.  When records are not available for the entire audit period, the test periods 
 will be selected based on the characteristics of the periods for which records are available. 

 Factors That Must Be Considered When Determining Test Periods 

 The following factors must be considered and discussed in the narrative when determining test 
 periods:  

    Average Gross Sales or Average expenses (use actual if reported amounts are incorrect). 

    Ratio of taxable to gross sales (when applicable) 

    Whether the taxpayer’s business is cyclical or seasonal. 

    Significant changes in the business activities during the audit period. 

    Significant changes in the law, regulation, or policy during the audit period. 

    Adequacy and availability of taxpayer’s records. 

    Other relevant factors that could affect the representation of the selected test periods. 

 Computation of the Projectable Average (Error Rate) 

 One error rate will be computed for each test period and be applied only to the population from 
 which the test period was selected. 
 Error rates will be computed to six decimal places and rounded to five decimal places. 
  
 Numerator 

  All additional taxable transactions will be recorded and included in the numerator of the error 
  rate calculation.  Credit for use tax paid directly to the Commonwealth will be included in the 
  numerator when the auditor can verify use tax was erroneously accrued and reported on a 
  nontaxable transaction.  The auditor should also verify that credit had not previously been 
  granted through a refund petition.  Separate error rates will be  calculated  for additional 
  taxable transactions and nontaxable transactions where use tax was erroneously reported.  
  Credits will not be included in the projectable average computation if the test period was 
  selected based on a lack of records.  The auditor may not project any TPPR or third-party 
  credits using a block sample.   

 Denominator 

  The denominator will be the net dollar value of all transactions in the test period. 
  When it appears that the characteristics of the business for particular periods have changed 
  and conditions are not constant or comparable, or where changes in the law substantially 
  affected the taxability of merchandise or services sold by the vendor throughout the audit 

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  period, a separate error rate should be computed for periods before and after the material 
  changes. 
  The dollar amount of the denominator should be the same as the dollar amount listed for the 
  same period(s) on the schedule used to select the test periods.  One error rate for each tax 
  code and tax category will be computed for each test period and be applied only to the 
  population from which the test period was selected. 

 Isolating Transactions in the Test Sample 

 When conducting a block sample, every transaction determined to be an outlier will be removed 
 from  the numerator prior to the computation of the  error rate  and treated as an isolated 
 transaction.  The outlier will be identified in the audit narrative and assessed on a separate audit 
 schedule.  The outlier will remain in the denominator of the projectable average calculation.  The 
 remainder of the audit period will not be examined to determine if like transactions occurred in 
 other reporting periods. 

 Outliers 

  Title 61 Pa. Code §8a, “Enforcement,” gives guidance in determining (quantifiably) which 
  transactions found to be deficient in the test period should be isolated from the test period’s 
  results prior to computing the error rate. 
  If an item is greater than 2% of the total tested population, that transaction is a “suspected” 
  outlier.  Any transactions identified as a “suspected” outlier will be considered a “confirmed” 
  outlier.  Both additional taxable transactions and use tax credit transactions may be outliers. 
  The Bureau’s audit application software is programmed to identify an outlier if a transaction 
  is greater than 2% of the population being tested.  Therefore, any transaction listed on a 
  schedule for projection that is greater than 2% of the test population will be excluded from 
  the numerator of the error rate and assessed on a separate schedule as an isolated 
  transaction.  The transactions determined to be outliers will remain in the denominator of the 
  error rate computation. 

 Test Periods not Selected Using an Average 

 When test periods are not selected based on average key characteristics due to the unavailability 
 of records, the requirement to isolate transactions greater than 2% does not apply.  The reason 
 being that the scope limitation imposed from the lack of records does not allow for an adequate 
 and complete review of large dollar transactions.  In this circumstance, the auditor may: 

   Leave the transaction in the numerator.   
    This may  be performed when the selected test period is not considered to be a 
    representative period because it was selected based on lack of records or;   
   Isolate the transaction and treat it as an outlier.  
    This may be performed when the selected period is considered a representative period 
    or; 
   Examine like transactions on a complete basis and    project on the remaining 
    deficient transactions. 

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 Under the third bullet, the denominator will be reduced by the total of any transactions reviewed 
 in this manner.  This is allowable because changing the denominator will not affect the selection 
 of the test period since the selection was not based on any average characteristics. 

 Discontinuing the Test Audit Procedure 

 When conducting a block sample test on one reporting period in each year of the audit period 
 and no exceptions were found in the first test period examined, the auditor may abandon the 
 examination of the remainder of the test periods if: 
  1.  the business activities were consistent in each year of the audit period and 
  2.  the taxpayer’s reporting history was relatively consistent.  

 When performing a block sample test on one reporting period in each year of the audit period 
 and very few transactions are found to be deficient during the first period examined, the auditor 
 may perform a limited examination on the remaining test periods.  Like items, as those found to 
 be deficient, should be examined on a modified complete basis for the remainder of the audit 
 period and no projection shall be made for assessment purposes.  This may only be performed 
 when very few customers (vendors) are found to be deficient, the items sold (purchased) during 
 the audit period remained constant, the taxpayer’s reporting history is relatively consistent, and 
 the majority of the sales are to repeat customers (or purchases are continuously made from the 
 same vendors). 

 Examples of Test Period Selection 

 All Sales in Audit Period Included 

  When identifying the periods to sample when the population to test includes all sales for 
  the audit period, the auditor should: 

    Identify the three periods in each year (or partial/combination year) that are closest 
   to the average sales for the year. 

    Of the three periods coming closest to the average in each year, choose the period 
   that comes closest to the average taxable sales to gross sales ratio for the year. 

 All Sales in Audit Period not Included-Combination Audit 

  When identifying the periods to sample when the population to test includes only a subset 
  of all sales for the audit period, the auditor should select the test periods using only the 
  key characteristics of the subset of the population that to be tested that are available.  The 
  sales and/or taxable to gross used to compute averages should include only those sales 
  being tested.   
  Separate block sample tests may be performed on various populations.  When this is 
  performed, a separate test period must be chosen in each year for each population tested. 
  When segregating sales into separate test populations, the supporting schedule must 
  clearly define the populations tested. 

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 Gross Sales Assessment 

 Note:  The following methods should only be used when the taxpayer does not maintain or 
 provide auditable source documents such as sales invoices for the audit period.   
 Prior to utilizing this audit method, the auditor must present the taxpayer with a  “Request for 
 Financial Records”  form,  requesting the records necessary to  conduct the audit utilizing  a 
 complete audit method, a  modified complete audit  method, or a  test audit method using 
 representative test period(s). 
 When it is impossible or impractical to effectively employ another type of audit method because 
 of a taxpayer’s failure to maintain or provide auditable source records such as sales invoices or 
 receipts, the Department may assess the taxpayer on the gross amount of the verified sales.  
 The results of the gross sales assessment computation should be presented to the taxpayer.  
 The taxpayer should also be given an additional Request for Financial Records form, requesting 
 that the taxpayer provide sufficient competent evidence that would support the computation of 
 the tax actually due. 
 The Revenue Regional Manager must approve this procedure before it is used to establish an 
 audit assessment.  This memo must be attached to the  Additional Headquarters Processing 
 Request form. 
 In the conduct of an audit resulting in a gross sales assessment, every reasonable attempt must 
 be made to eliminate obvious nontaxable transactions from gross sales.  If any of the taxpayer’s 
 records permit the development of a sample technique that will reliably measure the extent of 
 nontaxable transactions, such a technique should be implemented. 
 The difference between the verified gross  sales and the reported taxable  sales should be 
 assessed as the additional taxable sales for the audit period as illustrated below. 
 Note:  This audit method may be adapted for use with expenses, capital purchases, PTA and 
 VRT. 

 Gross Sales Assessment Example 

 This example will show the application of an imposed tax rate on verified gross sales.   

                                            Reported     Additional 
                                Verified         Taxable Taxable 
               Period End Gross Sales            Sales      Sales
               1/31/X1               87,500      16,667       70,833
               2/28/X1             120,000       33,333       86,667
               3/31/X1             112,000       43,333       68,667
               Total               319,500       93,333     226,167

                         Figure 5.1 Gross Sales Assessment Example 
 A schedule like this may be created using the blank template available in the Bureau’s audit 
 application software.   

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 Development of Additional Taxable Sales (Purchases) by 

 Eliminating Obvious Nontaxable Items 

 Prior to utilizing this audit method, the auditor must present the taxpayer with a   “Request for 
 Financial Records”  form,  requesting the records necessary to  conduct the audit utilizing  a 
 complete audit method, a modified complete audit method or a test audit method using 
 representative test period(s). 
 This audit method is generally used on sales when the taxpayer has not maintained adequate 
 auditable source documents such as sales invoices but has maintained documentary evidence 
 that a portion of sales were obviously nontaxable.  This audit method may be adapted for use 
 on capital purchases or expenses if the taxpayer has not  maintained sufficient source 
 documentation such as payable invoices but does maintain capital purchases or expense totals 
 and some documentation indicating the purchase(s) were put to a nontaxable use (such as 
 obvious  direct  use in public utility, manufacturing, or mining).   There must be convincing 
 evidence that the specific sale or purchase is nontaxable prior to eliminating the item from the 
 gross amount. 
 Before using this test procedure, the supervisor must be consulted.  The technique employed is 
 designed to eliminate those clearly nontaxable transactions from a representative test period, 
 thereby creating a presumption that the remaining items within the test period are taxable.  The 
 test findings are then projected to the entire audit period.  The results of the Development of 
 Taxable Sales (Purchases) assessment computation should be presented to the taxpayer.  The 
 taxpayer should be given an  additional “Request for Financial Records”  form requesting 
 sufficient competent evidence that would support the computation of the tax actually due. 
 In the conduct of this type of audit, the auditor identifies obviously nontaxable transactions in the 
 sample period  (e.g., clothing,  prescription drugs,  direct use  etc.).    The total nontaxable 
 transactions for the sample period are then subtracted from the total gross sales(purchases) of 
 the sample period.  The difference, the taxable transactions are divided by the total gross sales 
 (purchases) of the sample period. This taxable ratio is then applied to the  total gross sales 
 (purchases) of the unsampled periods to arrive at the audited taxable sales (purchases).    

 Eliminating Obvious Nontaxable Sales - Example 

 This example will show the application of eliminating obvious nontaxable sales from a sample 
 period to develop an error to apply against verified gross sales in other periods.   

 Sample Period 

                                         Sample 
                                         Obvious     Sample 
                                Sample Nontaxable    Taxable     Sample T:G 
  Sample Period    Gross Sales           Sales       Sales       Ratio
  1/1/X1 - 1/31/X1    100,000                 20,000      80,000        0.8

               Figure 5.2 Eliminating Obvious Nontaxable Sample Period 

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 Apply to Other Unsampled Periods  

                                            Audited       Reported       Additional 
                   Verified      Sample T/G Taxable          Taxable     Taxable 
  Period End Gross Sales          Ratio         Sales        Sales          Sales
  1/31/X1       87,500            Actual         80,000        16,667         63,333
  2/28/X1     120,000              80%      96,000             33,333         62,667
  3/31/X1     112,000              80%      89,600             43,333         46,267
  Total       319,500                          265,600         93,333       172,267

                   Figure 5.3-Eliminating Obvious Nontaxable Projection 

 Auditing of Sales Using Prospective Records 

 Prior to utilizing this audit method, the auditor must present the taxpayer with a Request for 
 Financial Records form requesting the records  necessary to conduct the audit utilizing  a 
 complete audit method, a  modified complete audit  method, or a  test audit method using 
 representative test period(s). 
 Auditing of sales using prospective records is used when the taxpayer has failed to maintain 
 auditable sales tax records for the audit period.  In this audit method, the auditor will perform an 
 examination of prospective sales records for a sample period and use the results as a basis for 
 any sales tax assessment.  The basis consists of detailing a sufficient number of prospective 
 sales records to establish an average percentage of taxable sales to gross sales and an average 
 effective rate of tax incurred. 
 Because a prospective period is being used, it is recommended to extend the audit period to 
 include the prospective period.  
 The average taxable to gross sales ratio of the prospective period is applied to the audited gross 
 sales of the audit period to arrive at the audited taxable sales.  The reported taxable sales should 
 be subtracted from the audited taxable sales to arrive at the additional taxable sales. 

 Estimating Taxable Sales Using Purchase Records 

 Before using this procedure, the supervisor must be consulted.  When a taxpayer has failed to 
 maintain adequate sales tax records  such as sales invoices  but has  maintained  adequate 
 purchase and gross sales records, a sales tax liability may be established from a sampling of 
 purchase records. 
 Prior to utilizing this audit method, the auditor must present the taxpayer with a Request for 
 Financial Records  form requesting the records necessary to conduct the audit utilizing  a 
 complete audit method, a  modified  complete audit  method, or a  test audit method using 
 representative test period(s). 
 When this method is used, each purchase for resale occurring in the sample period is examined 
 and classified as either a taxable type of purchase (i.e., a purchase which upon resale ordinarily 

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 would be taxable) or a nontaxable type of purchase (i.e., a purchase which upon resale is not 
 taxable).   
 When summarizing the sample findings, the total of the taxable type purchases for the sample 
 period is divided by the total sample period purchases.  The ratio derived may then be applied 
 to gross sales for the entire audit period if there is not a substantial difference in the average 
 markup on taxable and nontaxable merchandise. 
 If substantial differences can be established by product or product type, the auditor may use a 
 combined markup or individually apply the markup by product. 

 Average Industry Markup 

 Average industry markup of cost of goods sold to sales may be used when other adequate 
 documentation is not available.  Headquarters has access to various reference materials 
 regarding industry average markup of cost of goods sold.  These industry averages may be used 
 to determine the reasonableness of the taxable purchases to gross purchases ratio claimed by 
 the taxpayer when adequate documentation is not maintained to verify the taxability of actual 
 sales transactions on an individual basis.  Typical use of these averages would include 
 examinations of smaller retail establishments such as restaurants. 

 Sample Period 

                             Sample            Taxable              Sample T:G 
             Sample Period   Gross Sales Purchases                  Ratio
             X1                 100,000             80,000               0.8

                Figure 5.4 Taxable:  Gross Ratio from Purchase Example 
                                         
 Projection of Taxable Sales 

                                         Audited     Reported       Additional 
                Verified     Sample T/G  Taxable     Taxable        Taxable 
  Period End Gross Sales     Ratio             Sales          Sales    Sales
  1/31/X1            87,500     80%      70,000           16,667         53,333
  2/28/X1          120,000      80%      96,000           33,333         62,667
  3/31/X1          112,000      80%      89,600           43,333         46,267
  Total            319,500                  255,600       93,333       162,267

               Figure 5.5 Projection Using Estimate from Purchase Example. 

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 Estimating Gross Sales using Form 1099-K 

 Form 1099-K is an IRS form used to report transactions made via payment settlement entities.  
 These entities process credit and debit card transactions.  The 1099-K lists the amount of credit 
 and debit card transactions processed and deposited into the taxpayer’s bank account.  The 
 1099-K is an effective tool for estimating gross sales as the sales information is provided by a 
 third party; therefore, it is considered complete and accurate. 
 The 1099-K only reflects credit and debit card transactions.  Therefore, the Department applies 
 a “1099K” ratio to the amounts listed on the 1099-K to estimate gross sales.  This procedure 
 accounts for sales where the payment was not a credit card or debit card such as cash sales.  
 The “1099K” ratio is calculated using the taxpayer’s prospective records or industry average. 

 1099K Ratio Using Prospective Records 

 When the taxpayer does not maintain any auditable sales records as required by 61 Pa. Code 
 § 34.2. Keeping of records or the sales records are incomplete, the auditor should request the 
 taxpayer to maintain auditable sales records for a prospective month.  The sales records should 
 consist of transactional records such as sales invoices, guest checks, POS reports, register 
 tapes as well as daily summary reports.  The transactional records should detail the items sold, 
 sales tax charged, tender type (cash vs. credit), and tip amounts, if applicable.  The daily reports 
 should summarize the taxable and nontaxable sales, tender type, sales tax charged and the 
 applicable tips. 
 The “1099K” ratio is calculated by dividing the total credit card sales transactions inclusive of the 
 sales tax and tip by the total sales transaction exclusive of sales tax and tip.  The amounts listed 
 on the taxpayer’s 1099-K form are divided by the calculated “1099K” ratio to arrive at the Audited 
 Sales.  If the taxpayer has nontaxable sales, a taxable to gross sales ratio is calculated using 
 the prospective records.  This ratio is multiplied by the Audited Sales to arrive at the Audited 
 Taxable Sales.  The Audited Taxable Sales are multiplied by the effective sales tax rate to arrive 
 at the Audited Sales Tax.  Any reported sales tax is subtracted from the Audited Sales Tax to 
 arrive at the sales tax deficiency.  The deficiency is entered as an accrual deficiency and the 
 findings should be entered on the “Accrual Differences” schedule. 
                            
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  Figure 5.6 -1099K Prospective Records Example 
 In the narrative, the  term  “1099K ratio”  must be used to describe the type of  ratio  used to 
 calculate the Audited Gross Sales.  If the taxpayer uses a marketplace facilitator to make sales, 
 the 1099Ks of these marketplace facilitators must be included in the total of the 1099Ks used to 
 arrive at the Audited Gross Sales.  Also, the Audit Sales Tax should be offset by any sales tax 
 reported by the marketplace facilitator.   

 Prospective Records-Additional Taxable Sales 

  If the prospective records identify any additional taxable sales, an error rate is calculated by 
  the dividing the additional taxable sales by the audited sales for the prospective period.  The 
  error rate is applied to the monthly Audited Gross Sales to arrive at the additional taxable 
  sales for the audit period. 

  Figure 5.7-Prospecitive Records-Additional Taxable Sales Example 

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 1099K Ratio using Industry Average 

 When the taxpayer does not maintain complete prospective sales records an “Industry Average 
 1099K Ratio” (industry average) is used.  The industry average represents the average ratio of 
 1099K’s (includes sales tax & tip) to total gross sales (excludes sales tax & tip) of similar 
 taxpayers.  This ratio is applied in the same manner as the 1099K ratio used for prospective 
 records.   
 The supervisor should contact headquarters to obtain an “Industry Average 1099K Ratio”.  The 
 request should include the taxpayer’s name, FEIN, assignment number, county, annual 1099K 
 receipts and the possession of liquor license or not.  
  
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 CHAPTER 6- POST-AUDIT 

 PROCEDURES 

 This chapter  of the manual  describes  the procedures that  must be followed or considered, 
 following the examination of a taxpayer’s records.   

 Concluding and Summarizing Audit Work 
 At the conclusion of the field work, the auditor must prepare schedules that summarize the audit 
 findings.  These schedules must be sufficient to enable tracing of individual items found to be 
 deficient to the final schedule of assessment by reporting period.  These schedules (references) 
 must be included in the Sales and Use Tax Report and all supporting schedules created outside 
 of the Bureau’s audit application software.   
 The auditor should provide the taxpayer all pertinent schedules and worksheets including the 
 Sales and  Use  Tax report  prior to submitting the audit for pre-review.    Collectively, these 
 workpapers support the basis of assessment.  Ideally, these workpapers should be presented 
 to taxpayer as the audit procedures are progressing.    The Sales and Use report should be 
 stamped as “Draft” using the watermark feature in the Bureau’s audit application software. 

 Pre-Review Procedures 
 Upon conclusion of the fieldwork, the  auditor will have a  meeting with the  taxpayer’s 
 representative (in person if practical) to discuss the audit findings and provide the sales and use 
 tax report and schedules.  The auditor should not provide the Taxpayer’s Acknowledgement of 
 Post Audit Conference form to the taxpayer at this time. The auditor should provide the taxpayer 
 with Sales and Use Report along with any worksheets and schedules necessary to support the 
 basis of the audit findings.  The auditor should allow the taxpayer an opportunity to review the 
 Sales and Use Tax report prior to the post audit conference.  The auditor should be prepared to 
 provide a detailed explanation of the basis for the audit findings.  This includes providing the 
 taxpayer with specific references to the law and regulations pertaining to the audit findings. 
 The auditor should explain to the taxpayer representative that the audit is being submitted for 
 supervisory review, is subject to change upon review, and that no further documentation will be 
 accepted.  If the taxpayer provides records after the meeting, those records may need to be 
 reviewed or a waiver obtained to have the necessary time to review.  This will be evaluated by 
 the supervisor on a case-by-case basis.  In addition, the auditor will inform the taxpayer that 
 once the supervisory review is complete, the auditor will contact the taxpayer to schedule a post 
 audit conference either in person or by phone.   
 The auditor should gather all audit documents, the Sales and Use Report, the completed audit 
 narrative, and verify that all required schedules, forms, and exhibits have been properly prepared 
 for submission for pre-review. This includes proof reading, checking citations, checking header 
 information, required signatures, and cross footing audit totals.  The complete audit  report 

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 including narrative and exhibits must be submitted to the supervisor at least 45 days before the 
 Due to HQ date. 
 The auditor will stage the audit to “Supervisor Review” and change owner to supervisor in PATH.  
 Management personnel will complete the  pre-review process  within 30  days  as per Audit 
 Assignment  and Inventory Management  Policy and inform the  auditor to  post the audit as 
 submitted or if adjustments are required. 

 Upon the pre-review: 
 Adjustments are required: 
    The audit will be staged in PATH as “Rework” and owners changed back to the auditor. 
     
    Any adjustments which result in an increase or decrease in the audit findings, the revised 
   workpapers including the    Sales and Use Report should be provided to the taxpayer’s 
   representative with an explanation of the adjustment.  
    
    The entire pre-review process will start over, so when the auditor resubmits the audit 
   package for pre-review, the auditor will stage the audit to “Supervisor Review” and change 
   owner to the supervisor in PATH.  

 No adjustments are required:  

    The supervisor will change owner to the auditor in PATH. 
    
    The auditor will stage the audit in PATH to “Conference”.  
      
    A post-audit conference should be conducted and the final audit report submitted to 
   management personal within 10 days of the completion of the pre-review process  or as 
   noted in the Audit Assignment and Inventory Management Policy.  Exceptions to extend 
   timeline may be approved by the Regional Manager.   

                             AUDIT REVIEW TIMEFRAME 
      Auditor Submits for Pre-Review          45 Days Prior to  Due to HQ         
                                              Date 
   
      Supervisor/Manager Completes Pre-       30 Days or less 
   
      Review 
   
      Auditor Conducts Post-Audit             10 Days or less 
      Conference and Submits Final Audit 
      Report to Supervisor 
      Final Regional Review to Submit to HQ   5 Days or less 
   
                           Figure 6.1 Audit Review Timeframe 
                                            
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 Post-Audit Conference Requirements 
 A post audit conference must  be conducted for every audit including the completion of  the 
 Taxpayer’s Acknowledgement of Post Audit Conference form.  
 A post audit conference should be held in person.   In circumstances where a face-to-face 
 conference cannot be held, the auditor must document their attempts to set up an in-person 
 conference.  A telephone post-audit conference should be conducted for all out of state audits.  
 The taxpayer may record the post audit conference.  At the taxpayer’s request, the Department 
 will provide a recorder and a copy of the recording. 

 The auditor must do the following at each post audit conference: 

    Record date, name of those participating in the conference, the location of the conference 
   and the length of the conference.  This information must be included in the audit narrative.   
    
    Inform the  taxpayer that the audit findings are subject to further  review and possible 
   correction by the Bureau. 
    
    Determine areas of disagreement and reasons for such disagreement. 
    
    Explain in the audit narrative the taxpayer’s reasons for disagreement as they relate to 
   the various audit findings. 
    
    Present the taxpayer with a Taxpayer’s Acknowledgement of Post Audit Conference form.  
   A template of this form is located in the Bureau’s audit application software.  This form 
   will identify the audit period, areas of deficiency, and corrective recommendations for the 
   areas of deficiency. 
    
    Advise the taxpayer that they will receive a Notice of Assessment that will include the 
   amount of the assessment, interest, penalties, credits, and any payment (made before 
   the assessment is issued) by U.S. mail.  The taxpayer should be informed that interest 
   and penalties will be separately stated and explained on the assessment notice. 
    
    Inform the taxpayer of their appellate rights and that the appeal rights are explained on 
   the “Notice of Assessment”.  These rights and procedures are described in more detail 
   below. 
    
    Request the taxpayer  to complete the Taxpayer’s Acknowledgement of Post Audit 
   Conference form and signify agreement, disagreement in part, or disagreement entirely 
   with the audit findings.  The taxpayer may elect to leave the form blank and merely sign.  
   If the taxpayer declines to sign the form, the auditor should note on the form and in the 
   narrative the date, time and whom  the form was presented  to,  and that the  taxpayer 
   declined to sign the form.  The auditor must inform the taxpayer that completion of the 
   form does not waive any rights to appeal, no matter what is indicated. 

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    Inform the taxpayer that a complete Basis of Assessment (audit report) will be sent with 
      the Notice of Assessment. 
       
    Prior to the post-audit conference, the auditor should verify if the taxpayer wants the Audit 
      Basis of Assessment (audit report) uploaded to myPATH; refer to Notice of Assessment 
      & Audit Basis of Assessment procedures.   
       
    The  auditor will review the formal handout     Notice of Assessment Audit Basis of 
      Assessment. The auditor should confirm all information.  

 A copy of the completed Taxpayer’s Acknowledgement of Post Audit Conference form should 
 be given to the taxpayer.  If a copier is not available, the auditor is to inform the taxpayer that a 
 copy will be sent to them prior to the audit being submitted for processing. 

 Payments Received from the Taxpayer During an Audit  

 If a check  is received from  the taxpayer  anytime during the audit (including the post  audit 
 conference), the auditor will create a payment voucher in PATH and provide it to the taxpayer 
 along  with instruction on where to mail payment; refer  to   Checks Received  in the 
 Field procedures. 
 The auditor is not to solicit payment for tax liabilities during the conduct of an audit. 
 The auditor should inform the  taxpayer that any payment received by check that exceeds 
 $1,000 would result in an EFT penalty.  To avoid the penalty, the taxpayer should pay the 
 assessment when the Notice of Assessment arrives. 

 Taxpayer Electronic Payment 

 If the taxpayer wants to make an electronic payment through MyPATH  before the audit has 
 been closed, the auditor should inform the taxpayer to choose the last reporting period of the 
 audit period and make a return payment. The taxpayer will:   

    Select “Make a Payment” hyperlink under their sales and use tax account. 
    Select payment type: 
       o  Choose an existing payment channel or Select “NEW”. 
    Enter and confirm the amount.  
    Submit 
       
 Post-Audit Conference by Phone 
 A post audit conference by phone is allowable when conducting a post audit conference in 
 person is not practical due to proximity or necessity.  In addition to the preceding requirements 
 for a post audit conference held in person, the following requirements must also be performed: 

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      Prior to a post-audit conference by phone, a copy of the Taxpayer’s Acknowledgement 
      of Post Audit Conference form, along with all schedules necessary to explain the audit 
      findings should be sent to the taxpayer. 
       
      The taxpayer should be asked if they received and reviewed the form and schedules.  
      The taxpayer’s response should be included in the narrative. 
       
      After the post-audit conference, the taxpayer must be sent a  Post-audit Conference by 
      Phone letter signed by the regional manager.  This letter will state the names of those 
      who participated in the post-audit conference, the date of the conference and the 
      assessment amount.   
       
      The Post Audit Conference by Phone Letter is letter must be included in the audit report 
      as an exhibit and discussed in the narrative.     
       
      The original Taxpayer’s Acknowledgement of Post Conference form should be sent to 
      the taxpayer along with a self-addressed stamped envelope.  The taxpayer should be 
      instructed to complete and return the form to regional office. 

 Note:   If  the taxpayer provides  the signed Taxpayer’s Acknowledgment of Post  Audit 
 Conference  form electronically immediately following  the conference, then the Post-Audit 
 Conference by Phone letter will not be required.   

 Inability to Schedule Post-Audit Conference 
 A post-audit conference by certified mail may only be conducted after a reasonable effort to 
 conduct the conference in person or by telephone has been made.  The auditor must document 
 all efforts to contact the taxpayer (including phone calls, faxes, in person visits, emails, and 
 mailed correspondence) to conduct the conference in person or by telephone and must include 
 the documentation in the audit report.  Such documentation will include a chronological listing 
 of attempts made by the auditor, supervisor, or regional manager to contact the taxpayer to set 
 up the post audit conference. 
 Information provided to the taxpayer through voicemail does  not  constitute a post audit 
 conference under any circumstances. 
 In these situations, a post-audit conference will be scheduled in the regional office at a date 
 and time decided by the auditor and their supervisor.  The taxpayer will be informed of the 
 scheduled post-audit conference in a letter sent through certified mail.  The taxpayer should be 
 given at least two weeks advanced notice of the schedule date. 

 Inability to Schedule Post-Audit Conference Letter 

 An Inability to Schedule Post Audit Conference Letter, signed by the regional manager must be 
 sent via certified mail to the taxpayer along with all pertinent schedules necessary to explain 
 the audit findings.  A Taxpayer’s Acknowledgment of Post Audit Conference form should be 
 completed and included with the letter.  The date used on the form should be the scheduled 

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 date of the post-audit conference.  A copy of the form and letter must be included as an exhibit 
 and discussed in the narrative.  A template of this  letter  is located in the Bureau’s audit 
 application software.    

 The letter must: 

    Explain that the subject audit has been completed. 
    Formally notify the taxpayer of the time and date that the post-audit conference will be 
   conducted in the regional office.  
    Inform the taxpayer that the deficiency, interest, penalties, and the taxpayer’s right to 
   appeal will be included on the Notice of Assessment.   
    Specifically identify the enclosed worksheets and schedules included with the letter.   
    Reference the post-audit conference form.  
    Indicate that the letter will be considered the close of the audit in the event the taxpayer 
   fails to attend the scheduled post-audit conference.   
    
 Other Post-audit Considerations 
 At the conclusion of the audit work, the auditor should  discuss with the supervisor the 
 appropriateness of: 

    Requesting or referring additional audits 
    Referring the assignment to the Office of Criminal Tax Investigations 
    Applying major civil penalties.   

 Audit Referrals 

 The auditor may discover, during pre-audit planning and during the course of the fieldwork, 
 other entities that should be referred for audit.  Procedures for identifying potential audits and 
 making an audit referral are discussed below: 

 Audits of Affiliated Companies 

 The auditor must evaluate the necessity to conduct an audit of affiliated companies. 
 An affiliated interest exists when two corporations, associations, partnerships, proprietorships, 
 or other businesses, in which one corporation, association,  partnership, proprietorship, 
 individual or other business owns more than 50% of the stock or assets, including inventory, 
 machinery and equipment of the remaining corporation, association, partnership, proprietorship 
 or other business.  Also, the common ownership of more than 50% of the stock or assets of 
 each of two or more business entities results in an affiliated interest between the two commonly 
 owned entities. 

 The auditor must: 
    Determine if the affiliate(s) is registered for sales and use tax in Pennsylvania and if so, 
   review the reporting history for compliance.  If the affiliate(s) is not in compliance (i.e., 
   delinquent returns), an audit must be conducted. 

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    When common management (e.g., parent of sister corporation) is responsible for the 
     reporting of sales and use tax for affiliated companies and the potential exists for similar 
     errors identified during the current audit, an audit must be conducted. 

 The auditor should complete an Audit Potential Worksheet  to  request the issuance of the 
 appropriate assignment.  The template of the form is available in Bureau’s audit application.  
 The auditor should request the audit assignment as soon as the potential for a referral audit 
 assignment is identified.    
 Note:    Audit assignments for these referrals will not be made to the originating auditor unless 
 it is a collateral audit, or the Program Administrator authorizes the assignment.   

 Audits of Other Companies 

 Audit referrals may also be generated because of a change in ownership of the entity under 
 audit.  In these circumstances, audit referrals must be made in accordance with the instructions 
 found under Chapter 8 – Audit Policy, Entity Changes. 
 Audit referrals may  also be generated when the auditor discovers during the  expense 
 examination taxable payable transactions where the vendor is not charging sales tax.  When 
 conducting a sales examination, referrals should be made when exemption certificates are 
 construed as being accepted in good faith by the vendor under audit, but independent research 
 of the purchaser’s activities are not consistent with the exemption claimed. 

 Audit Potential Worksheet 

 The Audit Potential Worksheet is an auditor’s primary tool used to gather information about a 
 taxpayer for an audit referral.  The completed worksheet allows for a systematic review of the 
 taxpayer’s business activities as well as a determination of whether or not the entity listed on 
 the worksheet meets the Bureau’s audit criteria.  The worksheet is available as a document 
 template in the Bureau’s audit application. 

 Submitting an Audit Referral  

 The auditor will submit an audit referral work item along with Audit Potential Worksheet by 
 following the Audit Referrals procedures for PATH.  The auditor will either send the referral to 
 their supervisor or regional manager (owner of work item). The supervisor and/or regional 
 manager will review referral work item and forward to the Program Administrator (owner) for 
 further review.   
 The Program Administrator will assign work item to program specialist with the ST Division who 
 will review the information and issue an assignment if an audit is warranted.     

 Collateral Audits 

 Collateral audits are audits on the same taxpayer for a different tax type, such as Employer 
 Withholding (WTH), Public Transportation Assistance Tax (PTA), E-911, Vehicle Rental Tax 
 (VRT), Wine Excise Tax (WET) and Consumer Fireworks Tax (CFT).  

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 Note: The auditor who requested the collateral audit will also conduct the audit. 

 Submitting Request for a Collateral Audit 

 The auditor will submit a collateral audit request work item along with the Audit Potential 
 Worksheet following the Audit Collaterals procedures in PATH.  The auditor will either send the 
 request to their supervisor or regional manager (owner of the work item).  The supervisor 
 and/or regional manager will review the collateral audit request work item and forward to the 
 Program Administrator (owner) for further review.   
 The Program Administrator will assign work item to program specialist with the ST Division 
 who will review the information and will issue an assignment if an audit is warranted.   

 Criminal Tax Program 

 In most instances, tax crimes involve fraud, which is a crime of “commission”.  In other words, 
 the  taxpayer  must  act  in a  manner that conceals or suppresses  the  true tax  liability.  The 
 taxpayer commits a form of theft if trust fund money is collected and commingled with the 
 taxpayer’s funds to keep the business operating.  The taxpayer is committing theft by failure to 
 make required disposition of funds. 
 The taxpayer can also commit crimes of “omission”.  In these situations, a taxpayer can commit 
 a crime by failing to act, such as not filing a return or not paying tax that is due.  Crimes of 
 omission are not discussed in this manual since the method of detection is self-evident, but they 
 do, constitute basis for criminal tax referral. 

 What is Fraud? 

 Fraud is generally defined as an act of deception or misrepresentation of material facts, or 
 failure to act when good faith requires expression.  It can be defined more simply as wrongful 
 or criminal deception intended to result in financial or personal gain.   
 Tax  fraud usually  involves false documents,  returns, and/or statements  and  may  include 
 attempted evasion, conspiracy to defraud, aiding and abetting, or counseling of fraud with the 
 intention of stealing trust fund monies that have been collected.  Elements common to all tax 
 fraud cases involve the following: 

    An understatement of tax liability or a failure to file. 
    Willful intent to evade taxes. 
    Course of action demonstrating the taxpayer’s intent. 

 It is emphasized that the mere existence of an understatement of tax liability is not indicative of 
 a  taxpayer’s  willful intent to evade taxes.   Willful intent is usually shown by a pattern of 
 understatements, deceit, concealment, misleading acts, misrepresentation, and other acts 
 evident of willfulness.  Acts in either the past or present that are representative of the taxpayer’s 
 state of  mind when the possible fraud(s)  occurred are  critical  to determining  whether the 
 taxpayer acted with  willfulness.  Since the burden of proof in any fraud case rests  on the 
 Commonwealth  (see below), the Department must  fully document each of these acts to 
 establish any alleged fraud. 

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 Guidelines for Determining Tax Evasion Audits 

 The Department has the burden of proof in establishing that the taxpayer engaged in a willful 
 attempt to evade the tax.  In civil cases, willfulness may be shown by a preponderance of the 
 evidence, whereas criminal cases must be proven beyond a reasonable doubt. 
  
  Examples of scenarios that could involve tax evasion during an audit: 
                                                      Report less tax than shown on the accrual 
         Failure to report tax collected as shown 
                                                       account.  
          on invoices. 
                                                      Paying employees in cash 
         Misappropriation of tax monies. 
                                                       (No withholding of personal income tax) 
                                                      Submitting a false document or affidavit. 
         Failure to deposit all sales tax and 
          employer withholding receipts. 
                                                      No records, poorly kept record, two sets of 
         Failing to keep proper books and records. 
                                                       records, attempts to falsify records, or 
                                                       altering records. 

                                                      Knowingly  making  false, misleading, and 
         Destroying books and records without a 
                                                       inconsistent statements. 
          plausible explanation or refusal to make 
                                                        
          certain records available. 
                                                      Bribery with money or  other items or 
         Willful failure or refusal to collect tax. 
                                                       services of value. 

                              Figure 6.1- Tax Evasion Scenarios 
 Since it is necessary to determine whether the taxpayer’s actions are willful, it is important to 
 show a consistent pattern of tax evasion.  The mere failure to report tax collected on sales of 
 an infrequent nature does not necessarily constitute tax evasion.  When auditors have identified 
 discrepancies, auditors must ask the taxpayer such questions as to how, why, when, where, 
 and who  in order to decide  whether the audit should be discussed with the appropriate 
 supervisor concerning fraud. 

 Imposition of Tax Evasion Penalties 

 Under Pennsylvania law, the Department may assess a penalty in the amount of 50% of the 
 amount of tax evaded.  Specifically, 72 P. S. § 7267(b) provides: "Any person who willfully 
 attempts, in any manner, to evade or defeat the tax imposed by this article . . . shall, in addition 
 to other penalties provided by law, be liable for a penalty equal to one-half of the total amount 
 of the tax evaded."  This provision is separate from and in addition to the penalties imposed for 
 late filed returns.  When interpreting what conduct constitutes a willful attempt to evade tax, the 
 court in Zimmerman v. Commonwealth, 68 Pa. Commw. 336, 449 A.2d 103 (1982), “looked 
 for guidance to Section 302(g) of the Crimes Code, 18 Pa. C. S. § 302(g), which defines 
 willfulness as acting "knowingly."  Knowingly is defined under Section 302(b)(2)(i) of the 
 Crimes Code as being "aware that . . . conduct is of that nature."   Accordingly, to support the 

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 imposition of tax evasion penalties, the Department must show that the taxpayer was aware 
 that the conduct in question involved an evasion of tax.    

 Possible Indications of Fraud 

   Include: 

     Willful failure to consistently collect tax on   Deliberately altering books and records to 
      taxable transactions.                             misrepresent tax liability. 

     The consistent understatement of figures         Willful failure to maintain records.  
      on tax returns. 
     Destroying  or refusing to turn  over            Consistently collecting tax and not 
      records when the Department has                   remitting a part or all of the tax collected. 
      reasons to believe a tax liability can be 
      established. 
     Failure to file returns                          Aiding and abetting a taxpayer to defraud 
                                                        the Commonwealth of tax revenues.  

                              Figure 6.2-Possible Indications of Fraud 

 Criminal Referral Criteria 

 All audit assignments involving the same taxpayer, including collateral assignments, must be 
 simultaneously referred for criminal investigation to the BETA Criminal Tax Division even if only 
 one of those audit assignments meets the criminal referral criteria.   

 Additional referral guidelines include: 

    Where feasible, document and schedule all available invoices that represent taxes 
     collected and not reported.  This will support and strengthen the criminal referral. 
      
    Trust fund deficiencies established through projections should be referred regardless of 
     the method used to establish the liability. 
      
    If a payment is made prior to assessing the tax deficiency, the regional manager is to 
     contact the Program Administrator for a referral decision. 
      
    Failure to carry out reasonable tax collecting, accruing, reporting, and/or paying 
     responsibilities. 
     - For example: An initial audit discloses that the taxpayer was not collecting sales tax 

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           in one or more situations; the taxpayer was fully apprised of  tax collecting 
           responsibilities; and upon subsequent audit, it was discovered that the  taxpayer 
           continues to make such sales and not collect the tax due. 
            
    Failure to keep proper books and records; poorly kept records; two sets of records; 
   attempts to falsify or alter records; refusal to make records available; destroying books 
   and records. 
    
 If any one of the above criteria is met, all audit assignments involving the taxpayer in question 
 must be recommended for referral to the BETA Criminal Tax Division. A memorandum must be 
 attached to the Additional Headquarters Processing Request form stating the reason for the 
 referral. 
 Assignments should not be referred to BETA Criminal Tax Division based on assessments 
 resulting from nontaxed sales or use tax. 

 Post-Audit Conference on Criminal Referrals 

 A post-audit conference will be held with a Bureau representative at the taxpayer’s place of 
 business to explain the civil audit findings, make  recommendations to correct areas of 
 noncompliance, and provide the supporting schedules. 
 Audits referred on out-of-state entities can follow the guidance  for holding a post-audit by 
 phone. 
 Criminal referral should not be discussed at the post audit conference.  The decision to make 
 the criminal tax referral will be made upon regional review, after the conclusion of the audit. 
 If, during the course of the audit or at the post audit conference, the taxpayer questions the 
 possibility of a criminal referral, a statement may be made citing the audit could be referred 
 pending further review. 

 Major Penalties 

 72 P.S.§ 7267(b) states any person who willfully attempts, in any manner, to evade or defeat 
 the tax imposed by this Article shall, in addition to other penalties provided by law, be liable for 
 a penalty equal to one-half of the total tax evaded.   
 Therefore, the determining factor for imposing major penalties is not a dollar threshold but the 
 willful attempt of the taxpayer to evade the tax.   Willful attempt is defined as knowing or being 
 aware of the conduct.  To impose major penalties, the Bureau must demonstrate the taxpayer 
 knew or was aware of the under-reporting of the sales tax.    
 Following are examples where the Bureau would consider the taxpayer willfully attempted to 
 evade the tax and major penalties should be imposed.  

     The under-reporting of sales tax was assessed in prior audits.  
     Sales tax associated with a non-filed return.    
     Consistent pattern of under-reporting sales tax during the audit period. 

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      The under-reporting of sales tax was a significant percentage of the total reported 
     sales tax.  (ex. The reported sales tax is $15K for the audit period, but the unreported 
     sales tax is $25K).  

 Following are examples of scenarios where the Bureau would not consider the taxpayer willfully 
 attempted to evade the tax and major penalties should not be imposed.  

      The under-reporting of sales tax was a result of a clerical or administrative error. 
      The sales tax is consistently over and under reported netting to zero tax due. 
      The under-reporting of sales tax was an insignificant percentage of the total reported 
     sales tax.   (ex.   The  reported sales tax is $5 million for the audit period, but the 
     unreported sales tax is $50K).   
      The under-reporting of sales tax was result of taxpayer’s incorrect application of the 
     statute or regulation.  (ex.  cash vs. accrual method).   

 The auditor should ask themselves the following questions when it comes to determining willful 
 attempt by the taxpayer to evade tax:    

      Was the under-reporting of sales tax a result of an administrative or clerical error 
     (i.e., transposing of numbers, generating the wrong report etc.…)? 
      Was the under-reporting of sales tax identified and assessed in prior audits? 
      Is there a consistent pattern of under-reporting of sales tax (e.g., every month)? 
      Does the taxpayer have a reasonable explanation for the under-reporting of sales 
     tax? 
      In addition to the under-reporting, is the taxpayer over-reporting resulting in the 
     netting of zero tax due? 
      Was the under-reporting a result of incorrect application of the statute/regulation or 
     erroneous guidance from the Department? 
      Is the under-reporting of sales tax a significant or insignificant percentage of the sales 
     tax collected? 

 Major penalties should not be discussed at the post audit conference.  The decision to impose 
 major penalties will be made upon regional review, after the conclusion of the audit. 
 If, during the course of the audit or at the post audit conference, the taxpayer questions the 
 possibility of major penalties, a statement may be made citing major penalties may be imposed 
 pending further review. 

 Review and Submission of Audit Report to 

 Headquarters 
 After the post-audit conference is held, the auditor will prepare the final audit report for submittal 
 to the supervisor. The final Audit Report includes all audit documents that will be include in the 
 Bureau’s audit application software.   

 The audit documents include:  

   Sales and Use Report 

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    Completed audit narrative 
    All required schedules 
    All forms 
    All exhibits  

 Final Review 

 The auditor will stage the audit in PATH to Regional  Review and change the owner to the 
 supervisor.  The supervisor conducts the final review of the audit package and generate another 
 the Sales and Use Report which should be stamped as “Final” using the watermark feature in 
 the Bureau’s audit application software.  The supervisor will change the ownership in PATH to 
 Clerk/Management Tech.  The clerk/Management Tech will verify information from the audit 
 package to information in PATH using: 

       Audit- Attributes Panel 
       Audits tab-Attributes subtab 
       Customer Springboard 
       Account Springboard 

 Creating the Audit Report and Submitting to Headquarters 

 The clerk/management tech will create  an Audit Report    (Single PDF) and save the PDF 
 document as “Audit Assignment Number”.  The clerk/management tech will create a folder with 
 the assignment number within P:\RcvdHQ\STD.  The clerk/management tech will transfer the 
 following files to this folder: 

       Audit file (TMZ) 
       Copy of Audit Report-Final 
       Audit Experience Evaluation Survey (Region) 
       Sales and Use Report -Final (Excel file) 
       Additional Headquarter Processing Request form (if applicable) 
       PIT Referral (if applicable) 
       Sales Schedule (Excel File) (if applicable) 
       Purchase Schedule (Excel File) (if applicable) 

 The clerk/management tech will stage the audit in PATH to “HQ Review” and change the owner 
 to the Program Administrator.   

 Appeal Process 
 Taxpayers may appeal any audit assessments.  Instructions for filing an appeal are provided 
 with the assessment notice.  Appeals must be filed within designated time frames (See Time 
 Limitations on Filing Petitions for Appeal (REV-1799A).   

 Board of Appeals 

 All appeals of audit assessments are initially filed with the Department of Revenue’s Board of 
 Appeals. 

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 In order to file an appeal, the taxpayer must submit a Petition for Reassessment to the board 
 postmarked within 60 days of the assessment notice date.  The last day to file the appeal will 
 be clearly indicated on the assessment.  A petition may be filed by mail or electronically through 
 the Board’s web page at https://www.boardofappeals.state.pa.us.  The taxpayer may use Board 
 of Appeals Petition Form (REV-65) , and REV-39, Sales and Use Tax Appeal Schedule.  The 
 petition must state  the basis of appeal,  accompanied by an  affidavit, and signed by the 
 petitioner. 
 The Board will review submitted evidence and conduct hearings as necessary to decide the 
 merits of the taxpayer’s case.  After considering all evidence, the board will then issue a written 
 decision to the taxpayer. 
 Board findings issued to specific taxpayers must be adhered to in follow up audits unless it is 
 evident that the facts presented to the Board of Appeals differ from the facts in the current audit. 
 If the taxpayer disagrees with the findings of the Board, the taxpayer may appeal the case to 
 the Board of Finance and Revenue. 

 Board of Finance and Revenue 

 The Board of Finance and Revenue (BFR) is the next level of appeal for taxpayers after the 
 Board of Appeals.  The Board consists of three members.  Two members are appointed by the 
 Governor and confirmed by the Pennsylvania Senate.  The State Treasurer or their designee 
 is the third member and is Chair. 
 Upon receiving the written decision from the Board of Appeals, the taxpayer has 60 days to file 
 an appeal with BFR.  BFR will review submitted evidence and conduct hearings as necessary 
 to decide the merits of the taxpayer’s case.  After considering all evidence, the Board then votes 
 on the merits of the case.  The board will then issue a written decision to the taxpayer. 
 BFR’s decision on a specific case for a specific taxpayer must be adhered to in any follow up 
 audit unless the facts upon which BFR made their decision differ from the facts in the current 
 audit or the Department appeals the BFR decision.  Prior to setting aside a BFR decision, 
 contact HQ first.  Copies of BFR decisions may be requested through headquarters.  BFR files 
 relating to refund or appeal requests initially filed with BOA after January 2003 may be viewed 
 on the RAPS system. 
 If the taxpayer disagrees with BFR’s decision, the taxpayer may appeal to the Commonwealth 
 Court of Pennsylvania. 

 Commonwealth Court of Pennsylvania 

 The Commonwealth Court has appellate jurisdiction over appeals on decisions made by state 
 administrative boards like the Board of Finance and Revenue.  A hearing before this court 
 represents actual litigation where the Office of Attorney General represents the Department.  
 The taxpayer has 30 days from the postmark date of the BFR decision to file an appeal at this 
 level.  The court will render a written decision describing the issues and the legal basis for its 
 decision.  The taxpayer may elect to pursue the matter to the Pennsylvania Supreme Court and 
 beyond if Commonwealth Court rules in favor of the Commonwealth. 

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 In certain cases, the Department and the taxpayer will settle out of court.  These settlements 
 are nonbinding on future audits and only pertain to the specific case at hand. 
  
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 CHAPTER 7-AUDIT REPORT 

 Purpose 

 The purpose of the audit report is to document audit findings and to provide a clear basis of 
 assessment to all parties involved in a potential appeal.  These parties include the taxpayer, 
 practitioners, administrative boards, and state courts.  Interested parties also include auditors 
 and management staff who may be called to testify in hearings or who are involved in a follow 
 up audit.  Therefore, an audit report is intended to be a self-sustaining record.  The audit report 
 must independently account for all events that impact the findings of the audit. 

 Content 

 The audit report is made up of  a narrative and supporting documentation.   The narrative 
 provides a written explanation of audit procedures, audit findings, and the legal basis for any 
 assessment.  Supporting documentation includes schedules, reports, exhibits, and forms.  This 
 documentation is intended to summarize, itemize, and illustrate the audit findings.  
 Each piece of documentation within the report, including the narrative, is considered evidence.  
 The evidence presented in the audit report supports  the Department’s issuance of a tax 
 assessment.  Therefore, audit documentation must be prepared in such a way that it can rebut 
 challenges made during an appeal by accurately depicting the facts on which the assessment 
 is based.  The Bureau has implemented certain requirements that must be followed in the 
 preparation of each part of the audit report with this objective in mind.  These requirements are 
 listed below. 

 SLS Narrative Report and Audit Findings 
 The audit narrative is the auditor’s written explanation of audit procedures and the legal basis 
 for assessment.  The narrative should be written as the audit progresses.  For instance, the pre 
 audit section of the narrative should be prepared as soon as the conference is completed so that 
 pertinent details about the discussion are retained.  This will allow the auditor to record events 
 timely and accurately.  It will also contribute to efficient conduct of the audit. 
 The narrative cites the provisions of the law and Department regulations that pertain to the audit 
 findings.  It also serves as the document that connects the entire audit report together by 
 referencing all other supporting documentation.  This is the mortar that cements the various 
 supporting data into a meaningful audit report. 

 General Rules 

 There are general rules of “do’s and don’ts” that apply to the body of the narrative. 

 Narrative Do’s 
    Do cite laws and regulations where appropriate.  This includes narrative discussions of 

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   areas contested by the taxpayer, areas of large deficiency, and any area of potential 
   appeal as well as cites that govern the taxpayer’s business activities.  Cites should be 
   as specific as possible and must be written in the proper format (See             Chapter  3.  
   Checkpoint). 
    
    Do reference and explain all schedules and exhibits.  The name of the document as 
   listed on the Audit Package Checklist should be the same name of  the  document 
   referenced in the narrative.   

    Do use correct spelling, grammar, and punctuation.  

    Do write the narrative in third person (the auditor, the taxpayer, etc.) 

    Do consult this manual in the preparation of the narrative.   

 Narrative Don’ts 

    Don’t reference supervisors, management staff, or  headquarters personnel in the 
   narrative.  However, supervisor or manager attendance at a pre or post audit conference 
   must be referenced. 
      
    Don’t reference internal memos, documents, or email.  These items are confidential.  
   Internal documents may be referenced on the Conflict of Interest Statement and Auditor’s 
   Comments form located in the Bureau’s audit application software.   
    
    Don’t reference letter rulings in the narrative unless the Office  of Chief Counsel has 
   directly addressed the ruling to the taxpayer under audit.   
    
    Don’t use “canned” narratives.  “Canned” narratives are prewritten narratives that often 
   contain data from a different audit report.   
    
    Don’t wait until the conclusion of the audit to begin writing the audit narrative.   

 Sections of the Narrative 

 The auditor will use a Microsoft Word template (Narrative Report of Audit Findings) to write the 
 narrative. This template is available in the Bureau’s audit application software.   

 Audit Summary 

 This section of the narrative summarizes the net audit deficiency by tax type and tax category 
 including a reference of the various reports within the Sales and Use Report. 

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 Pre-Audit: 

 General Information 

 Legal Name and Trade Name 

 The taxpayer’s legal  and trade names must be identified.   These can be inserted from the 
 “Taxpayer Information” screen in the Bureau’s audit application software through  the macro 
 available in the Narrative Report and Audit Findings template.   

 Business Information  

 This section of the narrative is intended to provide clear description of the taxpayer.  The auditor 
 will complete the following: 

   Entity type (select from drop-down box). 
    o  The type of entity must be specifically stated.  The most common types of entities 
     are sole proprietorships, partnerships, corporations, subchapter “S” corporations, 
     joint ventures, associations, limited liability partnerships, and  limited  liability 
     companies.   If the entity is a corporation, the date and state of incorporation 
     identified on the        Bureau of Audit’s Registration Verification  form must also be 
     stated.   
   State of Incorporation/Formation (select state from drop-down box).  
   Formation Date 
   Headquarter Location 
    o  Detail the address of Headquarter location. 
   PA Business Start Date 
   Pennsylvania Locations 
    o  Specifically indicate  the number of the taxpayer’s Pennsylvania business 
     locations.  If the taxpayer has more than one Pennsylvania location, an exhibit 
     detailing the addresses of these locations and a brief description of their activities 
     must be included in the audit report and referenced in the narrative. 
   Local Tax Jurisdiction    (select from the drop-down box) 
    o  None 
    o  Allegheny County 
    o  Philadelphia County 
    o  Both 
      
 Engagement Letter (select from the drop-down box for exhibit identity) 

 The engagement letter must be specifically reference in the narrative by exhibit. 

   Engagement Letter Date  
    o  The date the letter was issued needs to be entered in this field. 

 Initial Contact 

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 This is the first date when the auditor attempted to contact taxpayer. 

 Registration (select from the drop-down box) 

    Bureau of Audit Registration Verification form. 

 Audit Review of Third-Party Credits 

 Enter the due date when the taxpayer must provide the records.  

 Publication Outlining Bill of Rights (select from the drop-down box) 

 This section of the narrative must indicate that the taxpayer either received a copy of the REV-
 554 Disclosure Statement of the Department’s and Taxpayers’ Rights and Obligations or a copy 
 was provided at pre-audit conference.    
 Accounting System 

   Type of Accounting System (select from the drop-down box) 
    o  Handwritten  
    o  Computerized 
    o  Handwritten and Computerized  
   Basis of Accounting Income Tax (select from the drop-down box) 
    o  Accrual 
    o  Cash 
   Basis of Accounting Sales and Use Tax (select from the drop-down box) 
    o  Accrual 
    o  Cash 
   Accounting Period (select from the drop-down box) 
    o  Calendar Year 
    o  Fiscal Year Ended 

 Confirmation Letter (select from the drop-down box for exhibit identity) 

 The Confirmation Letter must be specifically reference in the narrative by exhibit and indicated 
 in this section. 

   Confirmation Letter Date 
    o  Enter the date the letter was issued to the taxpayer.    

 Audit Site & Record Location Request (select from the drop-down box) 

 Identify location of audit and records for the audit. 

 Record Removal Receipt (Received) 

 Enter the date of the signed Record Removal Receipt. 

 Audit Plan (select from the drop-down box) 

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 Indicate yes or no if audit plan(s) was issued. 
 Enter the last date audit plan was signed.   

 Waiver Period 

 The Waiver Period is a populated field.  This field contains a macro which pulls data from the 
 Bureau’s audit application software “Taxpayer Information” section. 

   Waiver Expiration 
    o  The Waiver Expiration is a populated field.  This field contains a macro which pulls 
     data from the Bureau’s audit application software “Taxpayer Information” section. 

 Areas of Discussion 

    The date and place of follow up contact to set an appointment for the conference must 
    be described.   If numerous attempts were necessary to establish contact, then  this 
    section of the narrative should reference an exhibit that documents each attempt. 
    Any taxpayer’s requests to postpone the audit for a significant length of time should be 
    in writing and exhibited in the audit report. 
    The audit period identified.  If the defined period is not in conformity with the standard 
    audit period (three years plus the current), then this section of narrative must provide an 
    appropriate explanation. 
    Waivers signed by the taxpayer that extend the audit period must be referenced in this 
    section with an explanation for executing the waiver. 
    Information regarding entity changes, affiliates, collateral audits, and bankruptcy must 
    be included in this section of the narrative. 
    Information on bankruptcy must include the bankruptcy date, cause number, bankruptcy 
    type, and bar date. 
    Issues regarding nexus or information provided by the taxpayer via a Business Activities 
    Questionnaire must be addressed. 
    Also, any documentation related to an entity change such as any bulk sales agreement 
    or merger agreement should be included as an exhibit. 

 Other Taxes/Fees/Licenses 

    List other tax licenses and fee in this section along with License (Account) Number that 
    will be examined as part of the audit.   
    o  i.e., PTA and Employer Withholding 

 Sales & Use Tax License Information  

 Filing Frequency 

  Indicate either monthly, quarterly, or semi-annual.   

 Filing Detail Reference  

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  Enter Reference # from Sales and Use Report 

 Accrual Difference Reference 

  Enter Reference # from Sales and Use Report 

 Number of Returns Filed  

  Enter the number of returns filed during the audit period.   

 Number of Returns Filed Late 

  Enter the number of returns that were filed late during the audit period. 

 Number of Non-Filed Returns 

  Enter the number of non-filed returns during the audit period.   

 Sales Tax Reported (select from drop-down box for Tax Code for sales tax reported). 

  Indicate either S00, S02 and/or S51, none. 

 Use Tax Reported (select from drop-down box for Tax Code for use tax reported). 

          Indicate either U00, U02 and/or U51, none. 

 Areas of Discussion 

    Describe any detail relating to non-filed returns, revoked sales and use tax license, or 
      other related information.   

 Pre-Audit Conference  

 The purpose of this section of the narrative is to document details of pre-audit conference with 
 the taxpayer and/or the information discussed with the taxpayer prior to the beginning of the 
 audit.   

 Date 

  List the date of conference. 

 Time 

  List the time of the conference.   

 Length  

  Indicate how long the conference lasted.     

 Conference Type (select from the drop-down box) 

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    On site 
    Virtual 
    Letter 
    Phone 

 Taxpayer’s Representative(s): 

 The names and titles of attendees for the taxpayer must be included in this section.  This section 
 must also indicate if any of the taxpayer’s representative were operating under “Power of 
 Attorney” authorization.   

 Department’s Representative(s): 

 The names and titles of attendees from the Department must be included in this section.   

 Areas of Discussion 

    Detail any other information pertaining to the Pre-Audit Conference such as plant tour 
   arrangements. 

 Business Activities 

 This section of the narrative is intended to provide a clear description of the business operations 
 such as retailer, construction contractor, manufacturer, etc. and to describe any products or 
 services provided.    
 If the taxpayer is a manufacturer or processor, then a general description of the manufacturing 
 operation must be included in the narrative or exhibited in the audit report.  The description must 
 identify the first and last stage of the manufacturing operation.  The description should also 
 discuss any areas of the operation that require additional clarification.  A plant diagram can also 
 be included as an exhibit to help clarify the manufacturing process. 

 Local Tax Jurisdiction(s): 

    Select from the drop-down box for any local jurisdiction business activities: 
   o  None 
   o  Allegheny County 
   o  Philadelphia County 
   o  Both 

 Taxable Sales and citation(s) 

 This section of the narrative will identify the taxpayer’s taxable sales.  The statute and/or 
 regulations governing the taxpayer’s business activities must be cited.    

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 Nontaxable Sales citation(s) 

 This section of the narrative will identify the taxpayer’s nontaxable sales.  The statue and/or 
 regulation governing the taxpayer’s business activities must be cited.   

 Taxable purchases and Citation(s) 

 This section of the narrative will identify the taxpayer’s taxable purchases.  The statute and/or 
 regulations governing the taxpayer’s business activities must be cited.   

 Nontaxable Purchases and Citation(s) 

 This section of the narrative will identify the taxpayer’s nontaxable purchases.  The statute and/or 
 regulations governing the taxpayer’s business activities must be cited.   

 System Survey 

 The purpose of this section of the narrative is to provide a description of the taxpayer’s financial 
 records used to document the audit trail of sales and purchase transactions from the source 
 documents through the taxpayer’s accounting system to the sales and use tax return.  It is also 
 to provide an overview of all available records.  All records referred to in the “Audit Procedures” 
 section of the narrative must be addressed as part of the system survey.  The following items 
 must be addressed in this section of the narrative: 

 Sales and Sales Tax Audit Trail 

 This section must describe a step-by-step explanation that traces the gross sales and taxable 
 sales information reported on the sales and use tax return from the sales source document 
 through the accounting system to the return.  

 Sales Tax Records Provided 

 Document name and Exhibit 

 Detail the list of records provided by the taxpayer that were used in preparing the sales portion 
 of the sales and use tax return.  Identify the exhibit if record(s) are included in the audit report.   

 Purchases and Use Tax Audit Trail 

 This section must describe a step-by-step explanation of the taxpayer’s purchases.  The auditor 
 should trace the taxpayer’s purchases information from the source document through the 
 accounting system to the return.   

 Use Tax Records Provided 

 Document Name and Exhibit 

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 Detail the list of records provided by the taxpayer that were used in preparing the use tax portion 
 of the sales and use tax return.  Identify the exhibit if record(s) are included in the audit report.   

 Areas of Discussion 

 This section must describe any records not provided or further detail of the records that were 
 provided.   

 Audit Procedures & Adjustments 

 Sales Tax Phase 

 Gross Sales Examination 

 The narrative must describe the results of verifying gross sales as reported on the tax returns 
 to the appropriate federal or state income tax returns and the general ledger for the audit period. 

 Description (Select from the Drop-Down Box) 

  Indicate the following: 

    No Difference 
    No significant difference noted. 
    Additional state taxable sales 
    Additional Allegheny County local taxable sales 
    Additional Philadelphia County local taxable sales 

 Note:  If more than one area of deficiency in gross sales, use separate line for each description.   

 Gross Sales Difference 

 Indicate the amount of any significant discrepancies in the reported gross sales. 

 Reference # and Report Title 

 Enter the Reference Number and report title as indicated in the “Sales and Use Tax Report”.  
 The “Accrual Differences” schedule as well as separate schedules to support any significant 
 discrepancies must be referenced in the narrative. 

 Details of Review 

 In the open box section, the auditor must provide a clear explanation of the records used to 
 verify reported gross sales as well as an explanation of any discrepancies. The records used 
 in the reconciliation must be the same records referenced in the System Survey.    
 If federal or state returns are not available for the verification of gross sales, the narrative must 
 disclose that a Request for Financial Records was provided to the taxpayer and explain the 
 reasons the records were not provided. 
 Other sources used to verify gross sales in the absence of federal or state returns must be 
 specifically identified. 

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 The audit report must provide an approximation of the number of sales transactions per month 
 and identify how the approximation was determined.  

 Sales Tax Accrual 

 The narrative must clearly state the findings of comparing the taxpayer’s reported sales tax to 
 amounts recorded in the taxpayer’s sales tax accrual records and general ledger accounts.   

 Description (Select from the Drop-Down Box) 

 Indicate the following: 

    No differences 
    Unreconciled Difference 
    No audit findings were established. 
    Sales tax discount disallowed. 
    State sales tax deficiency 
    State sales tax credit 
    Local sales tax credit 
    Disallowed bad debts. 

 Note:   If  more than  one area of deficiency in sales  tax  accrual, use separate line for each 
 description.   

 Tax Accrual Difference: 

 Enter the discrepancies or errors in the reporting of sales tax.   

 Reference # and Report Title 

 The narrative must reference the “Accrual Differences” schedule and “Accrual Error” schedule 
 along with Reference Numbers from the “Sales and Use Tax Report”.  The records used in the 
 reconciliation must be the same records referenced in the “System Survey”. 

 Details of Review 

 In the open box section, the auditor must describe the records and procedures used to verify 
 the reported amounts.  Additionally, any assessment resulting from the examination must be 
 explained and properly cited. 

 Sales Examination 

 This section of the narrative will specifically indicate the procedure used and discrepancies 
 found in the examination of sales.   

 Description (Select from the Drop-down box) 

 Indicate the following: 

    No sales tax deficiency established. 

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    Additional state taxable sales 
    Additional Allegheny County local taxable sales 
    Additional Philadelphia County local taxable sales 

 Note:  If more than one area of deficiency in the sales examination, use separate line for each 
 description.   

 Amount 

 Enter the amount of deficiency.  If there are differences for local tax jurisdictions it can be 
 entered on additional rows.   

 Reference # and Report Title 

 Reference must be made to the related “Sales” schedules in the Bureau’s audit application 
 software as well as the relevant “Combined Summary” and “Tax Detail” schedules, and related 
 exhibits. 

 Details of Review 

 In the open box section, the auditor must specifically state the type of audit conducted (i.e., 
 complete, modified complete, test).  The narrative must discuss the tracing of a sampling of 
 transactions to the books of original entry to the return to verify the proper recording of all 
 transactions. Also, explain the tracing of transactions from the books of original entry to the 
 invoice to verify all invoices were made available for examination.  In addition, the narrative 
 must address the completeness of the taxpayer’s computer records.  The method used to verify 
 the status of the computer records must be disclosed. 
 If a test audit was conducted, the narrative must provide the details of the test plan.  This 
 includes the disclosure of the reason for testing, the test type, the test period selection criteria, 
 the test periods, and the actual procedures.  The test plan disclosed in the narrative must be 
 consistent with the test information provided on the Taxpayer’s Concurrence with Test Audit 
 Plan  form.  The information presented in the narrative and on the form must disclose the 
 Department’s full compliance with 61 Pa Code § 8(a).  This information must be recorded in 
 the narrative for each separate test population.  
 If a modified complete audit was conducted, the narrative must specifically describe the original 
 periods, time frame, or area initially examined on a complete basis. 
 The narrative must describe the records examined during the audit. 
 The narrative must specifically state the amount of time provided to the taxpayer to obtain 
 exemption certificates or statements. 
 A general  description of the assessed transactions  and the basis  of assessment must be 
 provided. 
 The narrative must provide appropriate detail for major areas  of assessment and areas 
 contested by the taxpayer.  This includes referencing the laws and regulations that support the 
 assessment. 

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 The narrative must describe any sales that the  taxpayer was improperly charging tax  and 
 discuss the corrective actions that were recommended.  Also discuss the Bureau’s response if 
 similar issues are identified during any subsequent audit. 

 Use Tax Phase 

 Use Tax Accrual 

 This section of the narrative must clearly state the findings of comparing the taxpayer’s reported 
 use tax to use tax accrued in the taxpayer’s books.   

 Description (Select from the Drop-Down Box) 

 Indicate the following:   

    No differences 
    Unreconciled Differences 
    No audit findings were established. 
    State use tax deficiency 
    State use tax credit 
    Local use tax credit 
    Local use tax deficiency 

 Note:  If more than one area of deficiency in the use tax accrual examination, use separate line 
 for each description.   

 Tax Accrual Difference 

 Any discrepancies or errors in the reporting of use tax must be explained, documented, and 
 referenced in the narrative.   

 Reference # and Report Title 

 The narrative must reference the “Accrual Differences” schedule and “Accrual Error” schedule 
 along with Reference number from the “Sales and Use Tax Report”.  The records used in the 
 reconciliation must be the same records referenced in the System Survey. 

 Details of Review 

 In the open box section, the auditor must describe the records and procedures used to verify 
 the reported use tax including the tracing of a sampling of transactions where the taxpayer 
 accrued use tax to the use tax accrual account as to verify the accuracy of the reported use 
 tax.   Additionally, any assessment resulting from  the examination must be explained and 
 properly cited. 
 If reported amounts could not be traced to a use tax accrual account, the narrative should 
 indicate that the reported use tax was treated as prepayment and used to offset any deficiency 
 established in the capital and expense purchase exams. 

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 Capital Assets 

 This section of the narrative will specifically indicate the procedure used and discrepancies 
 found in the examination of the purchase of capital assets.    

 Description 

 Indicate the following:   

    Additional State Taxable Purchases 
    Additional Allegheny County Local Taxable Purchases 
    Additional Philadelphia County Local Taxable Purchases. 
    No audit findings were established. 

 Note:  If more than one area of deficiency in the capital assets examination, use separate line 
 for each description.   

 Amount 

 Enter the amount of deficiency.  If there are differences for local tax jurisdictions it can be 
 entered on additional rows.   

 Reference # and Report Title 

 The narrative must indicate the “Reference Number” of the “Capital Assets” schedules from the 
 “Sales and Use Tax Report” as well as the relevant “Combined Summary” and “Tax Detail” 
 schedules from “Audit Report”. 

 Details of Review 

 In the open box section, the auditor must describe the methods and records used to conduct 
 an audit on capital purchases. This includes referencing the taxpayer’s fixed asset/depreciation 
 schedule exhibited as part of the audit report.  The completeness of the  taxpayer’s fixed 
 asset/depreciation schedule must be verified by tracing entries from the general ledger to the 
 fixed asset/depreciation schedule.  This  schedule  should  also be reconciled to other 
 independent sources such as the FF4562 of the federal income tax return.   
 The auditor must also examine fixed asset accounts such as the construction in progress (CIP) 
 in the general ledger for any capital transactions not posted to the fixed asset/depreciation 
 schedule. The type of records examined to verify payment of sales tax charged on the invoice 
 must be included in the narrative.  If asset purchases were found to be deficient, a general 
 description of the expenditure and basis of assessment must be addressed in the narrative. 
 The narrative must state the approximate number of capital purchases made during the audit 
 period and indicate the source.  
 The narrative must provide appropriate detail for major areas of assessment or areas contested 
 by the  taxpayer.  This includes referencing appropriate laws and  regulations and related 
 exhibits. 

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 For entities with a business exemption, assessed  capital assets should include specific 
 reasoning as to why the assets did not qualify for the exemption.  Such reasonings include: 

    Pre- and post-production 
    Maintenance 
    Real estate 
    Safety and fire prevention 
    Waste disposal 
    Employee use 
    Management and administration 
    Space heating, cooling, and illumination 

 The narrative should include a few sentences that describe how the items are used.  

 For example:  

 Items used in maintenance activities included welding supplies, electronic diagnostic tools, 
 hydraulic lifts, cleaning compounds, and truck washes. These purchases of tangible personal 
 property were taxable according to 61 Pa. Code §§ 31.1(2), 31.7(a)(1), 32.25(b)(2), 
 32.32(a)(3)(ii), and 32.35(a)(3)(ii). 

 Certain equipment, such as forklifts, can be used directly and not directly in production.  If the 
 forklifts are not solely used in one destinated area, the auditor should request an equipment 
 study to support the direct and indirect usage within the manufacturing process in order  to 
 determine predominance.   

 Expenses 

 This section of the narrative will specifically indicate the procedure used and discrepancies 
 found in the examination of expenses.   

 Description 

 Indicate the following:   

    Additional State Taxable Purchases 
    Additional Allegheny County Local Taxable Purchases 
    Additional Philadelphia County Local Taxable Purchases. 
    No audit findings were established 

 Note:  If more than one area of deficiency in the expense examination, use separate line for 
 each description.   

 Amount 

 Enter the amount of deficiency.  If there are differences for local tax jurisdictions it can be 
 entered on additional rows.   

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 Reference # and Report Title 

 The narrative must indicate the “Reference Number” to the “Expense” schedules from “Sales 
 and Use Tax Report” as well as the relevant “Combined Summary” and “Tax Detail” schedules 
 from “Audit Report”. 

 Details of Review 

 The narrative must document the procedures used in verifying the completeness of the records 
 presented for examination such as tracing a sampling of transactions from the books of original 
 entry to the expense purchase invoices.  The type of records examined to verify payment of 
 sales tax charged on the invoice must be included in the narrative. 
 The narrative must state the approximate number of expense transactions per month or year 
 and identify how the approximation was determined. 
 There must be a description of  the type of audit performed (i.e., test, modified  complete, 
 complete). 
 If test procedures were used, then this section of the narrative must include a statement that 
 provides the reason for conducting a test (i.e., volume of records, record availability, etc.).  The 
 criteria for selecting test periods must also be provided.  The selected test periods and test 
 method must be described.  Reference must be made to the Taxpayer’s Concurrence with Test 
 Audit Plan form as well as a ‘Test Period Selection” schedule, “Error Rate” schedule, and a 
 “Projection”  schedule.  The information provided in the narrative must be consistent with 
 information detailed on the test form and must reflect compliance with 61 Pa. Code § 8(a). 
 If a modified complete audit was conducted, the narrative must specifically describe the original 
 periods, time frame, or area initially examined on a complete basis. 
 There must be a general description of untaxed taxable transactions assessed by the auditor 
 and the basis for assessment. 
 An audit of a construction contractor must also separately address job costs from general 
 operating expenses.  Job costs differ from general operating expenses; therefore, separate 
 examination of these expenditures is required. 
 The narrative must provide appropriate detail for major areas of assessment or areas contested 
 by the taxpayer.  This includes appropriate cites to laws and regulations and related exhibits.  

 Credits 

 This section of the narrative will discuss any credits granted during the audit examination.   

 Description 

 Indicate the following:   

    State taxes paid purchases resold (TPPR) credit. 
    State third party credit 
    No credit was granted 

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    State use tax overpayment 
    Allegheny County local taxes paid purchases resold (TPPR) credit 
    Philadelphia County local taxes paid purchases resold (TPPR) credit 
    Allegheny County local use tax overpayment 
    Allegheny County local third-party credit 
    Philadelphia County third-party credit 

 Note:  If more than one area of credits is being granted within the audit, use separate line for 
 each description.   

 Amount 

 Enter the amount of credit being granted.   

 Reference # and Report Title 

 The narrative must indicate the “Reference Number” to the different credit schedules from the 
 “Sales and Use Tax Report”.  Below outlines specific report titles for credit schedules to 
 reference in this section.    

 Details of Review 

 Use Tax Overpayment Credits 

 The narrative must specifically explain use tax overpayment credits granted in the audit and 
 reference the related “Use Tax Overpayment Credits” schedule from Bureau’s audit application 
 software.  The narrative should also explain the reason for denying any credits.  All denied 
 credits should be listed on a separate schedule.  All corresponding schedules and exhibits 
 supporting the granting or denial of the credits must be referenced in the narrative.  

 Third Party Credits 
 The narrative must specifically explain third party credits granted in the audit and reference the 
 related  “Third Party Credits”  schedule  from the Bureau’s audit application software.  The 
 narrative should also explain the reason for denying any credits.  All denied credits should be 
 listed on a separate  schedule.   All corresponding schedules and exhibits supporting the 
 granting or denial of the credits must be referenced in the narrative including the taxpayer’s 
 attestation letter. 

 Taxes Paid Purchases Resold Credits 

 The narrative must specifically explain taxes paid purchases resold credits granted in the audit 
 and reference the related  “TPPR Credits”  schedule  from  the Bureau’s  audit application 
 software.  The narrative should also explain the reason for denying any credits.  All denied 
 credits should be listed on a separate schedule.  All corresponding schedules and exhibits 
 supporting the granting or denial of the credits must be referenced in the narrative including the 
 taxpayer’s attestation letter. 

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 Pennsylvania Personal Income Tax Withheld and Paid 

 Employer Withholding of Pennsylvania Personal Income Tax 

 This section of the narrative must describe the results of comparing taxable wages and personal 
 income tax withheld as reported to the Department via W-2 transmittal and W-3 returns to the 
 taxpayer’s records.   

 Account Number 

 List the taxpayer’s Employer Withholding license number. 

 W-2 Transmittal Filed 

 Indicate the month and year when W-2 Transmittals were filed.  If there were periods that were 
 not filed, indicated in the “Areas of Discussion” section of the narrative.   

 PA-W3s Filed 

 Indicate the month and the year when  the  W-3 Transmittals  were filed.   This should be 
 comparable to the W-2 Transmittals filed.  If there were periods that were not filed, you will need 
 to explain in the additional comments section.  If there wasn’t any W-3’s filed than indicate none 
 and explain in the “Areas of Discussion” section of the narrative.   

 Comparison of W-2s to W-3s (select from the Drop-Down Box) 

 Indicate the following:   

    PA-W3s lower 
    PA-W3s higher 
    No differences noted 
    Other-See areas of discussion 

 See Reference 

 The narrative must indicate the  Reference Numbers  and  Report Title  for the  “EW Accrual 
 Differences” schedule and the “Employer Withholding Reconciliation” schedule from the “Sales 
 and Use Tax Report”.   

 Records Examined 

 Indicate the payroll records that were used as part of the examination for Employer Withholding.  

 Examples:   
    Payroll Summary 
    Salary and Wage reports 
    Payroll Register 
    Quarterly PA-W3, etc. 

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 Periods Examined 

 Indicate the periods that were examined.  The auditor is required to review one quarter to 
 determine if the proper tax was withheld.  The auditor must examine the taxpayer’s payroll 
 records to ensure that all taxes withheld in each quarter were properly reported.   

 All Tax Withheld Reported, All Taxable Compensation Included, and Tax Withheld at 
 Proper Rate (Select from the Drop-Down Box) 

 Indicate the following: 

    Yes 
    No, See Areas of discussion. 

 Areas of Discussion 

 The auditor must discuss any areas of discrepancies regarding the Employee Withholding 
 review.  
 When the taxpayer has remitted all taxes due but has non-filed returns, the narrative must 
 indicate that the taxpayer was instructed to file the missing returns through myPATH.   
 If the initial exam of these records results in a collateral audit, then the resulting audit 
 assignment must be referenced. 

 Personal Income Tax 

 For sole proprietors, partnerships, and subchapter “S” corporations, the narrative must describe 
 the taxpayer’s compliance with Pennsylvania Personal Income Tax requirements.  The narrative 
 must state that the business income was reviewed, and that the entity properly reported the 
 income to the principles on a RK-1 or NRK-1 form.  If an entity’s income tax return was not filed 
 with the Department, state the year or years not filed. 

 Post-Audit Conference 

 The purpose of this section of the narrative is to document the information presented to the 
 taxpayer by  the auditor at the conclusion of the audit.  This section of  the narrative must 
 specifically address the following areas: 

 Conference Information 

 The date,  place, and length of the post audit conference  must be documented.  If the 
 conference is conducted by telephone, the time of day must also be specifically indicated in the 
 narrative.  The follow up Post Audit Conference by Phone Letter must also be referenced in 
 this section. 

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 Note:  A signed “Post Audit Conference letter is not required if the auditor receives a signed 
 electronic image of the Taxpayer’s Acknowledgement of Post Audit     Conference form prior to 
 post audit conference or immediately after.   

 Taxpayer’s and Department’s Representative(s) 

 The names and titles of attendees must be listed in this section of the narrative.   

 Taxpayer’s Acknowledgement of Post-Audit Conference 

 The total deficiency must be stated in this section of the narrative.  The auditor will also indicate 
 the appropriate response from the drop-down box for the following: 

 Representative(s) notified of appeal rights and procedures. (Yes or No) 

    The taxpayer must be informed that the statute of limitations for all credits related to the 
      audit period is six months from the date on the notice of assessment or three years from 
      the payment of tax, which is later. 

 Representative Agreement with audit findings: 

     Agrees 
     Disagrees  
     Disagrees in part 
     No indication 

 Taxpayer intends to appeal findings: 

     Yes 
     No 
     Unsure 

 Representative signed form: 

     Yes 
     No 
     Declined  
     Form not returned 

 Record Removal Receipt (records returned):  

 If hardcopy (paper) records were removed from the taxpayer’s site, the auditor must provide a 
 Record Removal Receipt form located in the Bureau’s audit application software of a list of 
 records removed where both the auditor and the taxpayer will sign and date.  Once the records 
 are returned, the taxpayer and the auditor will sign and date the form. The audit assessment will 
 not be issued until all source records are returned to the taxpayer. 

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 Post-Audit Conference letter 

 If a Post Audit Conference by Phone Letter was issued, the auditor will indicate the exhibit.     

 Audit Recommendations 

 The auditor can use this area of the narrative to discuss recommendations that were made to 
 the taxpayer and/or representative(s) during the post-audit conference. 

 Explain Areas of Disagreement   

 Areas of disagreement must be addressed in this section of the narrative.  Taxpayer arguments 
 against the audit findings should be discussed.  In addition, the basis for assessment on any 
 disputed items should be restated. 

 Areas of Discussion 

 This section can be  used to discuss other issues that were  noted during the post-audit 
 conference: 

 Penalty Abatement 

 This section of the narrative must address any abatement of penalty granted through the audit.  
 The following language is recommended: 
 “The Taxpayer was advised the auditor was recommending penalty abatement and provided a 
 "Penalty  Abatement Petition Form", the Taxpayer was further advised that completion of a 
 petition for penalty abatement did not preclude the Taxpayer from petition the Board of Appeals 
 for reassessment based on disagreements with the tax liability as established through audit.” 

 Interest and Penalty 

 The narrative must disclose that the Department’s policy on interest and penalty as it relates to 
 the assessment was explained to the taxpayer. 

 Sales and Use Report   
 The audit findings are documented through the “Sales and Use Report” generated by Bureau’s 
 audit application software.  The “Sales and Use Report” includes all the reports necessary to 
 support the basis for assessment. 

 Tax Codes and Rate Categories 

 The Bureau’s audit application software uses several tax codes and rate categories to classify 
 audit adjustments by tax type and category.   

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 Tax Codes 

 Tax codes are used to identify the rate that the Bureau audit application software imposes on 
 a transaction.  Audit findings must be listed under the proper tax code to segregate the findings 
 properly.  These tax codes are included in the audit report generated by the Bureau’s audit 
 application software in alphabetical order.  The tax codes used in the Bureau’s audit application 
 software include the following: 
  
                                 Title     Tax Code 
   
           State Sales Tax                 S00 
   
           Allegheny Sales Tax             S02 
   
           Philadelphia Sales Tax          S51 
   
           State Use Tax                   U00 
   
           Allegheny Use Tax               U02 
   
           Philadelphia Use Tax            U51 
   
           Consumer Fireworks Tax          CFT 
   
           E-911                           E911 
   
           State Hotel Occupancy Tax       H00 

                                           H02 
           Allegheny Hotel Occupancy Tax 

           Philadelphia  Hotel Occupancy   H51 
           Tax 
           Public Transportation Lease Tax PLEAS 
   
           Public Transportation Rental    PRENT 
   
           Public Transportation Tire      PTIRE 
   
           Vehicle Rental Tax              VRENT 
   
           Employer Withholding            EW 
   
           Figure 7.1 Bureau’s Audit Application Tax Code 

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 Rate Categories 

 Rate categories are  primarily used to identify and segregate credits granted in  the  audit.  
 Deficiencies found in the audit  are always assigned a  “General Deficiency”  rate  category.  
 Credits granted in the audit use a rate category determined by the type of credit granted.  The 
 Bureau’s audit application software uses the following rate categories: 
  
                             Title                         Rate Category 

               Third-Party Credit                          [3] 
               Accrual Error                               [A] 
               General Deficiency                          [G] 
               Taxes Paid, Purchases Resold                [T] 
               Credit 
               Use Tax Over-payment Credit                 [U] 
    
               Figure 7.2 Bureau’s Audit Application Software Rate Category  

 Reports 

 The Bureau’s audit application software has a number of reports available to include in the 
 report stack”.  The report stack is created using the “Report Generator” that is available in the 
 “Tools” menu or by the F9 hotkey.  The report titles contained in the “Table of Contents” are 
 arranged in outline format using indentations to show how the various reports relate to each 
 other as to their dependencies one to another.  Individual report totals are traceable from report 
 to report, up and down the table of contents' outline format.  The left-most indented report titles 
 contain the highest level of summary information while the right-most indented report titles 
 contain the highest level of transactional detail.  Annotations within the transactional reports 
 documents the basis for assessment.  The reports that must be included in the Sales and Use 
 Report are dependent on whether there are audit findings or not. 

 Reports always Included 

 When running the Report Generator, the following reports must be selected under Reports to 
 Print for all audits (including “none” audits): 

    Table of Contents 
    Billing Summary 
    Filing Detail 
    Raw Schedules 

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 Reports to Include for Findings 

 For audits with findings (net deficiency or net credit audits), the following reports must also be 
 selected under Reports to Print: 

    Billing Sheet 
    Tax Detail 
    Combined Summary 
    Formatted Schedule 
    Distribution 

 Report Descriptions 

 Distribution Report 

 Although this is not the highest-level summary report, it will appear as the first report in the 
 “Sales and Use Report”.  This report will provide a summary of the assessment by Tax Code 
 and Tax Category showing the total tax for the entire audit period. This report is informational 
 only within Bureau’s audit application software and is not related to any revenue accounting. 

 Billing Summary 

 The Billing Summary recaps the net assessment by      Tax Code, showing the total tax due for 
 the audit period.  This report calculates down to the locality level. 

 Billing Sheet 

 This schedule provides a summary of the net assessment by filing period.  This report will 
 repeat for each Tax Code listed on the Billing Summary report. 
 This schedule will be formatted one of two ways.  If the assessment does not include accrual 
 errors or stratified random samples, the Billing Sheet will list the net tax due by filing period.  If 
 the assessment includes accrual errors or stratified random  samples, the    Billing Sheet  will 
 separate the net tax due from the accrual errors or stratified random samples under the “Tax 
 Adj” column of the Billing Sheet.  The Billing Sheet contains the following: 

 Period  

 Ending dates for monthly, quarterly, or semiannual reporting period. 

 Tax  

  The total net tax due of all Rate Categories. 

 Tax Adj 

 Net tax adjustments from accrual errors or stratified random samples. 

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 Tax Detail 

 This schedule provides a summary of the assessment by filing period for each  Tax Category.  
 This report will repeat for each Tax Code listed on the  Billing Summary report.  This schedule 
 lists the tax measure, tax rate and calculated tax or credit for each Tax Category. 

 Period  

 Ending dates for monthly, quarterly, or semiannual reporting period. 

 Measure 

 The total tax basis of all “Rate Categories”. 

 Rate  

 Applicable tax rate. 

 Tax  

 Measure multiplied by rate. 

 Tax Adj Detail 

 This schedule provides a summary of the assessment by filing period for each     Tax Category 
 with a tax adjustment.  This report will repeat for each Tax Code with an adjustment to tax. 

 Combined Summary 

 This schedule provides a summary of the tax measure by filing period for each Tax Category.  
 This report will repeat for each Tax Code & Tax Category listed on the Distribution Report. 

 Period 

 Ending dates for monthly, quarterly, or semiannual reporting period 

 Measure 

 The total tax basis of all Rate Categories. 

 Tax Adj by Source 

 This schedule provides a summary of the tax adjustment by filing period for each Tax Category.  
 This report will repeat for each Tax Code and Tax Category with an adjustment to tax. 

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 Schedules 

 Schedules are created by auditors to detail the transactions assessed during the audit.  Separate 
 schedules are generated for each Tax Code and Tax Category.   
 The Report Generator in  Bureau’s audit application  software  has a section listing  all the 
 schedules that have  been created in the  audit folder.   There are three  options for printing 
 schedules in the report stack.  The options are  “Calculate and Print”,“Print Only”, and do not 
 print (unchecked).  Schedules that are selected to “Calculate and Print” will be used in the 
 calculation of the audit assessment.  These schedules are included in the     report stack as a 
 formatted schedule, where the schedule is subtotaled by reporting period.  When printed as a 
 formatted schedule, any schedule that contains multiple tax codes or   rate categories will also 
 by segregated by those  tax codes and   rate categories.  Formatted schedules are included in 
 the report stack in the hierarchy of reports discussed above.  Schedules that are selected to 
 “Print Only” are not used in calculation of the audit assessment.  These schedules are included 
 in thereport stack as araw schedule. Raw schedules  are included in thereport stack with the 
 same formatting and  order as they appear on the working schedule in  the Bureau’s audit 
 application software.  Raw schedules are included in the report stack in a “Supporting Exhibits” 
 section at the end of the report stack. 
 The order of the schedules that are presented in the report will depend on whether they are 
 formatted or raw schedules.  Formatted schedules will be presented in alphabetical order under 
 the corresponding  Combined Summary or Tax Adjustment by Source report by default.        Raw 
 schedules will be presented in alphabetical order under the Other Exhibits section.  The order 
 the schedules are presented under their corresponding report can be adjusted by selecting a 
 schedule and moving them in lists of schedules using the up and down blue arrows found at 
 the bottom of the Schedule section. 

 Schedule Descriptions 

 Template Schedules 

 Standardized templates schedules are maintained in the Bureau’s audit application software 
 for common transactions encountered during an audit.   When audits are submitted for 
 processing, transactions must be entered in a template schedule or in a schedule that contains 
 the same  columns in the same order.   The amounts from these schedules “roll-up” to the 
 summary reports listed above. 
 The template schedules include the following columns: 

 Invoice Date  

 The date listed on the sales or payable invoice. 

 Reason Code  

 Numerical value linked to the Reason Description table. 

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 Reason Description  

 A table of  standardized reason  descriptions used to  provide a  basis for assessment (i.e., 
 Missing Exemption Certificate, Indirect Use). 

 Invoice Number 

 The number listed on the sales or payable invoice. 

 Customer/Vendor 

 The name of the customer on the sales invoice or the name of the vendor on the payable 
 invoice. 

 Description 

 A brief description of the property purchased or sold that was subject to tax. 

 Invoice Amount  

 The total amount of the invoice including any taxable or nontaxable amounts. 

 Invoice Taxable Amount 

 The taxable portion of the Invoice Amount. 

 Tax Charged 

 The amount of any sales tax charged on the invoice or the amount of use tax accrued and 
 reported. 

 Tax Rate 

 The rate of the sales tax charged on the invoice or use tax accrued. 

 Additional Taxable Amount 

 This is a calculated field and represents the measure amount listed on the Combined Summary 
 Schedule.  Any sales tax charged or use tax accrued is divided by the      Tax Rate and then 
 subtracted from Invoice Taxable Amount to arrive at the Additional Taxable Amount. 

 State Exempt 

 This check box is used if the transaction is exempt from sales tax (i.e., state sales tax was 
 charged on the invoice), but subject to a local sales/use tax. 

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 Alleg/Phila Co 

 These check boxes are used if the transaction is subject to Allegheny County or Philadelphia 
 County local sales/use tax. 

 Filing Detail 

 The Filing Detail report summarizes the filing frequency of the taxpayer. This report displays 
 the ending dates of the filing periods, due dates, filing date, any discounts by taxing jurisdiction, 
 and any credits by taxing jurisdiction. 

 Period Ending  

 Ending dates for monthly, quarterly, or semiannual filing period. 

 Due Date  

 The date the return was due. 

 Date Field  

 The date the return was filed. 

 Payment Date  

 This field is not normally populated. 

 Under-statement 

 Check box indicates understatement penalties imposed. 

 Major Under statement  

 Check box indicates major penalties imposed. 

 Not Filed 

 0 = return filed, 1 = non-filed return.  

 Working Paper 

 Identification number for location of the document data. 

 Period Key  

 Identifies the period the return was filed.  The period key consists of a four-digit number where 
 the first two digits identify the year and the last two identify filing period (01-12 = monthly; 41-

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 44 = quarterly; & 21-22 = semiannual). 

 AST Penalty  

 Indicates any accelerated sales tax penalty for failure to file or underpay accelerated sales tax. 

 TPPR Credit 

 Check box indicates Taxes Paid Purchases Resold credit taken on return.  Auditor must verify 
 these credits. 

 Late Penalty 

 Indicates if any late penalties were charged. 

 PA Discount 

 Amount of discount taken on the return for state sales tax. 

 AL Discount 

 Amount of discount taken on the return for Allegheny County sales tax. 

 PH Discount  

 Amount of discount taken on the return for Philadelphia County sales tax. 

 E911 discount 

 Amount of discount taken on the return related to E911 fees. 

 PA Credit 

 Amount of state tax credit taken on the return. Auditor must verify credit.  

 AL Credit  

 Amount of Allegheny County credit taken on the return.  Auditor must verify credit. 

 PH Credit 

 Amount of Philadelphia County credit taken on the return.  Auditor must verify credit. 

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 Accrual Differences 

 The “Accrual Differences” schedule must be included in the Sales and Use Report.   The 
 purpose of the schedule is to document the comparison of sales information recorded in the 
 taxpayer’s books to the information reported to the Department on the Sales and Use Tax 
 Return.  The auditor manually enters the numbers from the taxpayer’s books when the numbers 
 are different from those reported on the tax return.  Differences are calculated by the audit 
 application. 

 Period 

 Ending dates for monthly, quarterly, or semiannual filing period. 

 Jurisdiction 

 This field designates the taxing jurisdiction based on the Tax Codes. 

 Reported Gross Sales  

 Gross sales as reported by the taxpayer on the sales and use tax return for the filing period 
 and Tax Code. 

 Audited Gross Sales 

 Gross sales as verified and/or determined by the auditor. 

 Gross Sales Difference  

 This represents the difference between gross sales in the taxpayer’s records and the gross 
 sales reported on the sales and use tax return for the same filing period and Tax Code. 

 Reported Taxable Sales  

 Taxable sales reported by the taxpayer on the Sales and Use Tax return for the same filing 
 period and Tax Code. 

 Audited Taxable Sales 

 Taxable sales as verified and/or determined by the auditor. 

 Taxable Sales Difference  

 This represents the difference between taxable sales in the taxpayer’s records and taxable 
 sales reported on the Sales and Use Tax Return for the same filing period and Tax Code. 

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 Reported Tax Accrual 

 Tax as reported by the taxpayer on the Sales and Use Tax Return for the filing period and Tax 
 Code. 

 Audited Tax Accrual  

 Tax as verified and/or determined by the auditor. 

 Tax Accrual Difference  

 This represents the difference between tax accrued in the taxpayer’s books and records, and 
 the tax as reported on the sales and use tax return for the same filing period and Tax Code.  
 This difference becomes a tax deficiency or a credit. 

 Reported Taxable to Gross %  

 Reported Taxable Sales divided by Reported Gross Sales.  This column is not printed on the 
 schedule in the Sales and Use Report. 

 Reported Effective Rate 

 Reported Tax Accrual divided by Reported Taxable Sales.  This column is not printed on the 
 schedule in the Sales and Use Report. 

 Major Penalty 

 The box is checked to apply major penalties.  This column is not printed on the schedule in the 
 Sales and Use Report. 

 Major Penalty Amount 

 This field lists the amount of the major  penalty.  The audit application is programmed to 
 calculate the amount of the major penalty. 

 Test Schedules 

 The Block Sample  and Stratified Random Sample (SRS) Wizards            generate a number of 
 schedules that are used to calculate error rates and projections, the SRS Wizard also creates 
 a number of schedules to apportion the deficiency to the proper period, tax codes, and rate 
 categories.  Audit reports that include testing  procedures must  also include the following 
 schedules: 

 Schedules - Block Sample 

 Block Projection Error Rates 

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 This schedule details the calculation of the error rate by   Tax Code and Tax Category (Print 
 Only). 

 Block Sample Population Summary 

 This schedule lists the population amounts by filing period and the test periods within the 
 population (Print Only). 

 Block Sample Projection 

 This schedule calculates the additional taxable measure by filing period for each Tax Code and 
 Tax Category (Calculate and Print). 

 Outliers 

 Any transactions that were suspected outliers and removed from the test projection (Calculate 
 and Print ). 

 Schedules - SRS  

 SRS Sample Errors  

 This schedule details only those transactions from the sample with tax errors (deficient and/or 
 credits). 

 SRS Estimates  

 This schedule projects the total net tax due from the sampled transactions.  Except for the 
 complete stratum, the total net tax due tax from each stratum is projected against the frame 
 total resulting in the total net tax due for the population. 

 SRS Allocation (Jurisdiction/Strata) 

 These schedules allocate the total net tax due by Tax Code  and      Tax Category.  Both are 
 informational schedules with the same data but sorted by jurisdiction and stratum. 

 SRS Precision 

 This schedule calculates the precision at a 90% confidence level. 

 SRS Projection  

 This schedule allocates the total net tax due by Tax Code and Tax Category for each filing 
 period in the population. 

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 SLSWKS Template 

 Excel worksheets templates are available under attachments in the Bureau’s audit application 
 software.  These templates include: 

 Audit Status Report Worksheet and Audit Plan 

 Refer to chapter 8-Audit Plan and Audit Status Worksheet  for further information on when to 
 use this template. 

 Gross Sales Analysis 

 To be used to analyze the taxpayer’s gross sales by comparing the sales and use tax returns, 
 taxpayer’s sales summary and detail records and audited gross sales to the taxpayers’ gross 
 sales reported on tax returns and/or financial statements.  This spreadsheet is used to verify the 
 completeness of sales used in the sales examination.   

 Sales Tax Accrual Analysis 

 To be used to analyze the taxpayer’s reported sales tax on the sales and use tax return and in 
 general ledger account to the audited sales tax.  This spreadsheet is used to verify all sales tax 
 collected and self-assessed use tax was properly reported to the Department.   

 Test for Sales (Full, Partial and One Year) 

 The methods for selecting the test periods must be explained including a schedule detailing how 
 the test periods are selected.  This template will be used in provide detail of the selected test 
 periods based on the taxpayer’s gross sales and sales tax reported to calculate a taxable to 
 gross sales ratio.  The periods are selected then based on the most representative period(s) in 
 the audit.   

 Asset Reconciliation 

 This schedule is used to reconcile the taxpayer’s capital purchases for completeness and 
 identify any undocumented Pennsylvania asset acquisitions and/or dispositions during the 
 audit period.   

 Test for Expenses  

 The methods for selecting the test periods must be explained including a schedule detailing how 
 the test periods are selected.  This template will be used in provide detail of the selected test 
 periods based on the taxpayer’s expenses on selected general ledger accounts to select the 
 most representative period(s) in the audit.   
 These templates are not required to  be used,  but schedules supporting  the procedures 
 performed during the audit must be completed and included in the audit report. 

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 Audit Workpapers 

 Audit workpapers are generally created through standardized templates in the Bureau’s audit 
 application software.  Auditors are permitted, and in some cases required, to create workpapers 
 (i.e., Excel) outside of the standard templates.  These customized workpapers may calculate a 
 tax deficiency or credit or provide supplemental information to support the schedules in the 
 Bureau’s audit application software.  Any other schedules calculating a tax deficiency or credit 
 must be imported into the Bureau’s audit application software.  In addition, the Excel file should 
 be saved in the audit folder under “Attachments”. 
 Schedules must be  prepared in accordance with the Bureau’s standard format described   
 below: 

    Each page of each schedule must be properly headed.   
        o  Headings must include: 
           Audit ID 
           Taxpayer’s legal Name 
           Federal Employer Identification Number (FEIN) or Social Security Number 
          (SSN) 
           Account ID 
           Beginning Audit Period 
           Ending Audit Period 
           Auditor’s Name 
           Audit Supervisors Name 
           Schedule name  
           Schedule number 
           
    Workpapers must be paginated using the Page X of Y format (e.g., Page 1 of 2). 
    Workpapers must reference any supporting documentation. 
    Footnotes should be included to provide necessary explanations. 
    Workpapers must be footed and cross-footed to prove mathematical accuracy. 
    Workpapers must be professional in appearance. 

 Exhibits 
 Generally, exhibits are documents supplied by the taxpayer and are included in the audit report 
 to substantiate the audit findings.  Exhibits may also consist of written correspondence between 
 the Department and the taxpayer.  All exhibits must be referenced in the narrative.  There must 
 be continuity among the exhibits.  The use of exhibits is encouraged so the auditor may provide 
 a well-documented and comprehensive basis for the assessment. 

 Required Exhibits 

 The following documents/reports are required to be included in every audit report:  

 Audit Engagement Letter 

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 Written correspondence 

    Cover letters for waivers 
    Confirmation letters 
    Post audit conference letters, etc. 

 Taxpayer’s fixed asset/depreciations schedule 

 If voluminous, the first and last page should be exhibited.  A complete copy of the report must 
 be saved to the TaxMaster audit folder.   

 A copy of any document or report referenced in the System Survey 

 If voluminous, the first and last page or any page supporting an audit finding should be exhibited.  
 A complete copy of the report must be saved to the TaxMaster audit folder. 

 A listing of PA locations 

 Describe the activities performed at those locations.  Must be include in the audit report when 
 the taxpayer has more than one location.   

 Any “Order to Appear” Letter 

 Must be included in the report when used during the course of an audit.   

 Suggested Exhibits 

 Other documents suggested to be included in the audit report are: 

   Brochures provided by the taxpayer 
   Photographs 
   Copy of PUC rights 
   Merger Agreements 
   Organizations Charts 
   Name Change Documentation 
   Sales agreements 
   Disallowed Exemption Certificates  
   Management Agreements 
   Contracts 

 Forms 
 The conduct of a sales, use, and hotel occupancy tax compliance audit involves several types 
 of forms.  These include forms that are specifically designed for use in conducting an audit as 

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 well as forms used by the taxpayer that must be examined as part of an audit.  The auditor 
 must be familiar with each of these forms.  Most forms presented during the audit are created 
 using form templates in Bureau’s audit application software.  The templates use tokens which 
 pull information from the “Taxpayer Information”  section of  Bureau’s audit application 
 software.   

 Taxpayer Information  

 Taxpayer Information is accessed in Bureau’s audit application software directly after creating 
 an assignment folder or by clicking on the assignment folder.  Taxpayer Information for sales 
 and use tax audit will contain two tabs named “General” and “Sales and Use”.  The data to be 
 entered and information concerning where it can be located is listed below: 

 General Tab 

 PATH ID 

 10-digit PATH number. 

 FEIN/SSN 

 9-digit Federal employer identification number or social security number for sole proprietorship 
 or single member LLC with no FEIN.  

 ACCOUNT ID 

 PATH provides each converted or native account with an 11-digit account ID number. 

 Audit ID 

 The audit is assigned in PATH an identification number which includes “A” and 4 digits.    

 Legal Name 

 This is the taxpayer’s legal name and is the same as the legal name listed in PATH in the 
 Customer Springboard under the “Registration:” tab and “Names” subtab and/or the Bureau of 
 Audits-Registration Verification form line 1.  It should also be verified to the Department of 
 State’s website.  

 Notes: 

    If there is a discrepancy in the legal name listed on the Bureau of Audits Registration 
     Verification form, PATH and Department of State’s website, the auditor should address 
     with the taxpayer for verification and use the information provided on  the      Bureau of 
     Audits Registration Verification form. Any discrepancies should be discussed in the 
     narrative.     
    Sole proprietorships should be listed as last name, first name, middle initial.  

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 Trade/DBA Name 

 This is the taxpayer’s trade name and is in  PATH in  the Customer Springboard under the 
 “Registration” tab and “Names”  subtab and/or line 3 of the Bureau of Audits-Registration 
 Verification form. The legal name and trade name may be the same. 

 Business Address 

 This is generally considered to  be the taxpayer’s “headquarters” address.   It is  the same 
 address listed as the physical street address shown in PATH in the Customer Springboard 
 under the  “Registration:” tab and “Addresses” subtab, or line 5 of the Bureau of Audits-
 Registration Verification form.    

 Note:  Business address cannot be a P.O. Box.   

 Assessment Mailing Address 

 This is the address to where the assessment is mailed.  It is generally the same as the mailing 
 address listed in PATH in the Customer Springboard under the  “Registration:” tab and 
 “Addresses” subtab.  It is also generally the same mailing address as listed on line 6 of the 
 Bureau of Audits-Registration Verification form.  

 NOTE: When a taxpayer requests the assessment be sent to an address that is different from 
 the taxpayer’s business or mailing address (e.g., accountant’s address), the Additional 
 Headquarters Processing (1105) form  must be prepared notifying HQ to mail a copy of 
 assessment to the second address listed on the 1105. 

 Date to Supervisor 

 Date the audit was submitted to supervisor for review. 

 Pa Locations 

 The number of Pennsylvania locations.  If taxpayer has more than one PA location, an exhibit of 
 the Pennsylvania locations with the addresses must be included in the audit report.   

 Main Contact Person, Title, and Telephone Number/Additional T/P Representative’s, 
 Title, and Telephone Number 

 This section is used to list the taxpayer and/or their representatives that assisted in the conduct 
 of the audit by attending the audit conferences, providing the records during the course of the 
 audit, or conducting tours.   

 Bankruptcy Type, Date Filed, Cause Number, Bar Date, and Court Filed 

 This information is typically found on the website of the bankruptcy court and in PATH under the 
 “Registration” tab and “Bankruptcies” subtab.   

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 Case Totals 

 The information is populated whenever the Report Generator is run and shows the current audit 
 totals. 

 Sales And Use Tab 

 Tax Type  

 Sales and Use. 

 Control Number  

 Audit Assignment Number SLSAXXXX 

 License ID  

 Sales tax account number. 

 Waiver Tax Type  

 Sales and Use. 

 Waiver From Date & Waiver to Date  

 Beginning & ending date of the waived periods.   

 Waiver Expiration Date 

 The waiver expiration data should match the date in PATH. 

 Trade/DBA Name 

 Automatically populates with Trade/DBA Name entered on the General tab. 

 Beginning Period & Ending Period 

 The beginning and ending dates of the audit period. 

 Reporting Interval  

 SUT Account filer frequency (Monthly, Quarterly, or Semi-Annually). 

 Location Address 

 Address where the records are located. 

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 Type of Ownership 

 Select type of organization from the drop-down box. 

 NAICS Code  

 This is a numeric code identifying the taxpayer’s line of business. It must be consistent with 
 information presented in PATH under the “Registration” tab and “Activity Codes” subtab or line 
 8 of the Bureau of Audits-Registration Verification form.   

 Type of Business 

 Based on the NAICS Code entered, the field may automatically populate. 

 Pre-Audit & Post Audit Dates  

 The dates in this section must match the dates in PATH under the "Audit” springboard, 
 “Attributes” tab.   

 Auditor’s Name  

 The name of the auditor(s) that conducted the audit should be included in this section along 
 with the number of hours charged to the assignment and production percentage.  The hours 
 charged to an assignment must reconcile to the hours listed in PATH.  

 Supervisor Name  

  The name of supervisor responsible for reviewing the audit.  

 Additional Headquarter Processing Request 

 Check the box if an Additional Headquarters Processing Request form is included with the 
 audit. 

 IRS Disclosure Limitations 

 This form is required in every audit that contains Federal Tax Information (FTI).  It must be the 
 first document of the audit package.  In addition, the Audit folder name and assignment number 
 should be renamed to include the “_FTI” suffix. 

 Audit Package Checklist (Index) 

 Each audit report must contain an index.  The index provides a list of all forms, schedules, 
 Sales and Use Tax reports and exhibits included in the audit report.  Each document included 
 in the audit report must be referenced on the Index along with the corresponding number of 

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 pages.  The Index also indicates which documents are included in the copy of the audit report 
 mailed to the taxpayer.  
 The first section of the index lists audit forms.  The second section of the index lists SUT report.  
 The next section lists the supplemental schedules, and the last section lists the exhibits. 

 Audit Report and Basis of Assessment 

 This form is the cover sheet for every audit report.  It provides summary information on the 
 report.  

 “Taxpayer Information” 

 The following fields are populated from the data entered on the “Taxpayer Information” screen 
 form the Bureau’s audit application software: 

    Header Information-Located at top right corner. 
    Legal Name 
    Trading/As Name (T/A Name) 
    Assessment Mailing Address 
    Business Address 
    Address Where Records Located 
    Number of PA Business Locations 
          o  If there is more than one PA Business Location, an exhibit of all PA locations must 
           be included in the audit. 
    Type of Ownership 
    NAICS Code 
    Bankruptcy Information 
    Waiver Information 
    Taxpayer Representative 

 Principals (Owners/Officers) 

 The individuals listed in this section are the same as the individuals listed on line 15 on the 
 Bureau of Audits-Registration Verification form or in PATH under the “Registration” tab and 
 “Responsible Party” subtab.  This field is manually entered.  If the owner is a corporation, limited 
 liability company, or partnership, list their EIN.  For individual owners/officers DO NOT list social 
 security numbers in the EIN field. 

 Total Tax Amount to be Assessed  

 This field is automatically populated based on the most recent Sales and Use Report.  If the 
 Sales and Use Report is run after the form is created, the tokens must be refreshed      (click on 
 Reveal Tokens & Save to refresh the data) to update the “Total Tax Amount to be Assessed”. 

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 Conflict of Interest and Auditor’s Comments 

 This form is confidential and is intended for Department use only.  It is to be included in the 
 Dept. Documents.  The form must be signed by everyone charging time on the audit.  It is not 
 to be included in the copy of the audit report mailed to the taxpayer. 
 The auditor may use this form to disclose information relating to the audit that is not disclosed 
 elsewhere in the audit report.  This information may include auditor observations that provide 
 additional insight into the audit findings.  The auditor may also reference on this form Board of 
 Appeal decisions, letter rulings, Department policy, etc., that support the audit findings.  This 
 form may also be used to explain large differences between current and prior audit findings. 
 This form  must also be used by supervisors to document that credits greater than $5,000 
 granted by the auditor have been reviewed and approved by the supervisor.   Test period 
 exceptions must also be acknowledged by the supervisor on this form. 

 Taxpayer’s Acknowledgement of Post Audit Conference 

 This form is required to be in every audit report.  It is used to secure the taxpayer’s written 
 acknowledgement that the audit findings were discussed with the taxpayer at the conclusion of 
 the audit and prior to the issuance of any assessment.   It acknowledges that the auditor 
 explained the procedures for assessment, additions  of interest and penalty, and appeal 
 procedures.  This form is also used to record the auditor’s corrective recommendations.  This 
 form is used for every  type of  post audit  conference including face-to-face meetings and 
 conferences conducted by phone.  This form should also be sent to the taxpayer when a post 
 audit conference is not held due to a lack of cooperation from the taxpayer (post by mail).  The 
 form is  then presented to the  taxpayer for signature.  When  a post-audit conference is 
 conducted by phone or one cannot be held, the auditor should follow the procedures discussed 
 in Chapter 6 relating to post-audit conference by phone and inability to schedule post-audit 
 conference. 

 Completion of the Form 

 Completion of the form is discussed below. 

 Audit Period  

 This period must be the same as the period referenced throughout the audit report.  This field 
 is automatically populated from the data entered in the “Taxpayer Information” screen. 

 Audit Deficiency 

 This is the total tax deficiency established by audit.  It does not include penalty and interest that 
 will be posted as part of the official assessment.  This field is automatically populated from the 
 data entered in the “Taxpayer Information” screen.  It must equal the total amount listed on the 
 Distribution Report” included in the Sales and Use Report as well as the amount documented 
 in the post audit conference section of the narrative. 

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 Name of Auditor 

 The name of the auditor conducting the conference must be listed in this block.  This field is 
 automatically populated from the data entered in the “Taxpayer Information” screen. 

 Areas of Deficiency 

 This section of the form must itemize the amount due by area of deficiency and reference the 
 supporting schedules within the Sales and Use Report. 

 Recommendations To Taxpayer for Correcting Areas of Deficiency 

 This section of the form must always be completed.  It must provide recommendations to the 
 taxpayer for correcting the areas of deficiencies identified in the audit. 

 Name and Signature of Taxpayer or Authorized Representative 

 The taxpayer or the  taxpayer’s representative must be asked to sign the form.  The  term 
 “taxpayer’s representative” includes employees of the taxpayer who represented the taxpayer 
 during the audit.  As part of providing the signature, the taxpayer may also indicate agreement 
 or disagreement with the findings.  The taxpayer may also provide additional comments.  If the 
 taxpayer declines to sign the form, the auditor must note the time, date, reasons, and the person 
 involved on the form. 

 Request for Financial Records 

 This form must be used and included in the audit report for every instance when the records 
 requested are not furnished.  This document provides a record of the auditor’s specific request 
 for, and the taxpayer’s written explanation for failure to provide, records needed to conduct the 
 audit.  Proper use of this form will eliminate any misunderstanding concerning record requests.  
 It also provides documentation supporting the use of alternative audit procedures due to the 
 lack of records.  More than one form may be required during the course of an audit. 
 Attachments or schedules referenced on this form must be included in the audit report as 
 attachments to the records request.  Items attached to the form should be an exact copy of the 
 schedule or attachment referenced.  
 This form is also used to document that a reasonable amount of time was afforded to the 
 taxpayer to provide the requested records prior to creating an assessment due to missing or 
 inadequate records.  The auditor must sign the Request for Financial Records form and include 
 a date on the form by which the records must be presented by the taxpayer. 
 A signature should be obtained from the taxpayer acknowledging receipt of the request.  This 
 form maybe provided to the taxpayer via email.  It is recommended the auditor request the 
 taxpayer return an electronically signed copy of the form acknowledging receipt of the request 
 or secure a read receipt. 

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 If the taxpayer is unable to make certain records available, the taxpayer should document the 
 reason(s) for the records being unavailable and sign the form.  If the taxpayer declines to 
 complete the form, the  auditor should  indicate that the requested documentation was not 
 provided, and the taxpayer declined to complete the form.  The auditor should include the name 
 of the representative the form was provided to and the date it was provided. 
 The auditor should follow the procedures for Requesting Records from Taxpayer in Chapter 8 
 of this manual.   

 Taxpayer’s Concurrence with Test Audit Plan 

 This form is required to be included in every report where test procedures were used to develop 
 a tax deficiency.  It is designed to secure written acknowledgement that the auditor discussed 
 the activities of the business with the taxpayer in order to arrive at a representative period(s) 
 for testing.  The taxpayer also acknowledges that the procedures to be used in performing the 
 test audit(s) and the projection of any deficiency resulting from the test period(s) was thoroughly 
 explained.  Finally, the taxpayer has the option to comment on the selection of the test period(s) 
 and results of the test projection and state any reasons for nonconcurrence. 
 The information on this form  must accurately describe the testing process and must be 
 consistent with information presented in the narrative.   It  must  also accurately reflect  the 
 explanation provided by the auditor to the taxpayer.  
 NOTE: This form must be presented to the taxpayer for acknowledgement and signature prior 
 to performing the test examination. 

 Completion of the Form 

 Completion of the form is performed through Bureau’s audit application software.  A separate 
 form is required for each test population. 

 Auditor’s Name  

 The name of the auditor who discussed the testing process with the taxpayer must be listed 
 under the CONCURRENCE section of the form.  The name of the lead auditor entered in the 
 “Taxpayer Information” screen is automatically populated under the CONCURRENCE section 
 of the form. 

 Audit Period 

 The audit period must be accurately stated.  The audit period entered in the “Taxpayer 
 Information” screen automatically populates this field. 

 Type of Test 

 This field must identify the type of test being performed.  Types of tests normally utilized by the 
 Bureau include block sample projectable average and stratified random sampling (SRS). 

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 Test Objective 

 The test objective must indicate that the taxpayer’s records are being audited to determine the 
 taxpayer’s compliance with the tax laws.  For example, “Verify sales tax was charged, collected, 
 and reported on all taxable transactions and a valid exemption certificate was on file for any 
 untaxed transactions”. 

 Population to Be Tested  

 This is the population used to select the test period(s).  Examples of possible test populations 
 include gross sales and general expenses.  The test population must be specifically defined.  
 For instance, if a test is limited to a specific group of accounts, these accounts must be identified 
 on the form or through an attachment to the form. 

 Test Periods 

 Each test period must be specifically identified.  This section of the form must also indicate 
 what time frames of the test population the specific test periods represent. 

 Basis for Selecting Test Period(s)  

 This part of the form must identify the criteria used to select the test periods.  Examples of 
 testing criteria include average gross sales, average taxable to gross sales ratio, average 
 expenses, etc.  All schedules used in the selection of the test period(s) must be referenced on 
 this form.   In addition, this part of the  form must reference related Requests for Financial 
 Records when the selection of the test periods is based on the lack of available records. 

 Test Procedure 

 This portion of the form must identify the transactions to be examined for the test periods, 
 calculation of the error rate, and test projection methods.  This section of the form must also 
 indicate that the additional taxable sales or expenses identified and projected as a result of the 
 test shall be multiplied by the applicable tax rate to calculate the tax deficiency. 

 Taxpayer Comments 

 This field is to be completed by the taxpayer.  In this area of the form, the taxpayer may state 
 any areas of concern regarding the procedures to be employed or the representation of the test 
 periods selected from the populations. 

 Signatures 

 The taxpayer and the auditor who explained the procedures to the taxpayer must sign this form.  
 If the taxpayer declines to sign the form, the auditor must note on the form whom the form was 
 presented to, the date, time, and the fact that the taxpayer declined to sign the form.   

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 The form must be included with the audit report.  This information along with any other pertinent 
 facts must also be noted in the narrative. 

 Taxpayer’s Acknowledgement of Precision Level-

 Stratified Random Sample 

 This form is required for all audits when a stratified random sample test is conducted regardless 
 of the precision level.  Auditors should refer to Chapter 5.     Taxpayer’s Acknowledgement of 
 Precision Level  –  Stratified Random Sample, to determine how to proceed based on the 
 taxpayer’s response on the form. 

 Completions of the Form 

 Reviewing Taxpayer’s Representative  

 Name of representative that reviewed the SRS. 

 Precision Level %:  

 The precision calculated by SRS wizard. 

 Stratified Random Sample  

 Define the sample (e.g., sales, expenses, etc.).  If more than one SRS is being performed be 
 specific in defining the sample. 

 Check boxes 

   I accept the precision as indicated and do not request an increase in sample size. 

  I do not accept the precision as indicated and request an increase in the sample size. 

 Consent to Extend Time Limit for 

 Assessment/Determination of Tax and to Extend Period 

 of Time for Record Retention (Waiver) 

 Issuance of Waivers 

 This form is used to extend the time limit for record retention and assessment of tax.  It becomes 
 a binding legal document when properly completed.  When collateral audits are performed on 
 different types of taxes, a separate waiver is required for each type of tax. 
 The Revenue Regional Manager is ultimately responsible for obtaining the waiver and ensuring 
 that periods are not lost due to the expiration of the statute.  

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 Refer to Chapter 8 for further information on Issuance of Waivers.   

 Completion of Form 

 The form automatically populates Part 1 - Taxpayer Identification, Part II - Tax and Identification 
 Numbers, Part 3 - Tax Period, and Part IV - Extended Assessment/Determination and Record 
 Retention Dates based on data entered on the Taxpayer Information screen in Bureau’s audit 
 application software.  Part V – The Consent is automatically populated with the date the form 
 is created. 

 Part I:  Taxpayer Identification  

 This section of the form must list the taxpayer’s correct legal name and mailing address.  This 
 information should be verified with the legal name listed on  PATH in Account Springboard 
 “Registration” tab  and/or Bureau of Audits-Registration  Verification  form  as well as the 
 Department of State’s website. 

 Part II:  Tax and Identification Numbers  

 This part of the form must indicate the type of tax, the related account number, and the entity’s 
 FEIN. 

 Part III:  Tax Period 

 This part of the form must indicate the entire period being extended.  For instance, if the period 
 to be extended is 2019 then the beginning date must be listed as 1-1-2019 and the end date 
 should be listed as 12-31-2019.  If the extended period includes more than one year, the entire 
 extended period must be reflected in the beginning and ending dates.  

 For instance, if a waiver has already been executed for 2018 and an additional waiver is needed 
 for 2019, the beginning dates on the new form should be 1-1-2018 and the ending date should 
 be 12-31-2019.  An extension of an existing waiver must be executed on or before the date set 
 forth in PART IV of the existing waiver.  When more than one waiver covers the same period 
 of time, all such forms should be retained by the regional manager. 

 Part IV:  Extended Assessment/Determination and Record Retention Date  

 This part of the form represents the date by which an assessment for the waivered periods 
 must be issued.  The postmark date on the assessment must be on or before this date.  An 
 assessment postmarked after this date prohibits the Department from assessing taxes for the 
 waived period. 

 Part V:  The Consent  

 This part explains the consent being executed by the taxpayer.  The date listed in this part 
 represents when the waiver was presented to the taxpayer for a signature.  This date is the 
 same date that the taxpayer signs the form.  This part must be completed in order for the form 

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 to be valid.  If the taxpayer returns the form without completing this block, then the Regional 
 Manager may insert the date of the taxpayer’s signature as listed on the taxpayer’s signature 
 line. 

 For The Taxpayer  

 The taxpayer must sign the form.  If the taxpayer is a corporation, a duly authorized officer must 
 sign the form.  An attorney or an agent acting under “power of attorney” authorization may also 
 sign the form.   However, a copy of the REV 677 documenting  this authorization must be 
 attached to this form.  The taxpayer must sign this form prior to the expiration of the statute.   

 For instance, if the period intended to be covered by the waiver is 2019, the taxpayer must sign 
 this form by December 31, 2022.   

 The department will accept an electronic version of a hardcopy signed waiver (i.e.,  PDF), 
 however the signer must provide an email or similar document acknowledging the authenticity 
 of his/her signature on the electronic version of the signed waiver.  The waiver and email must 
 be saved in the audit file.   

 The department will accept an electronically signed waiver using a document signing software 
 such as DocuSign.  When using a document signing software, an email or similar document 
 acknowledging the authenticity of the signer is not necessary.   

 Note:   A cursive type signature such  as available in Adobe is  not  acceptable  as  an 
 electronically signed waiver.   

 Power of Attorney and Declaration of Representative 

 (REV 667) 

 This form is used to document power of attorney authority vested by the taxpayer in another 
 party or a declared representative of the taxpayer.  This form may be included in the audit report 
 when it is presented to the auditor by a representative possessing a Power of Attorney.     
 Notes:  

    This form is not a Bureau’s audit application document.  The form is accessed from 
        “Attachments” in the Bureau’s audit application software.  The PDF is a fillable document 
        and must be completed manually. 
    If directed to work with someone by the taxpayer, the power of attorney is not required.  
        However, this form  must be included in the audit report when the taxpayer’s 
        representative is signing documents that  bind the taxpayer to certain actions or 
        agreements, such as when the representative will be signing the waiver. 

 Link:  REV-677 Power of Attorney.pdf 

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 Completion of the Form 

 Part 1 

 This section deals specifically with issuing “Power of Attorney” authorization.  The taxpayer’s 
 legal name, entity identification number, and correct mailing address must be provided.  The 
 correct name, address, and phone number of the individual(s) designated as the taxpayer’s 
 attorney-in-fact must also be listed.  
 The authority is limited to representation for the “TYPE(s) OF TAX” listed on the form.   TAX
 YEARS OR PERIOD(s)      indicated on the form must cover the timeframe of the audit period.  
 The representative is also limited to signing only those Department forms indicated under the 
 “TAX RETURN/FORM” block.  Auditors should instruct the taxpayer to indicate       “ALL” in this 
 block so that the representative can sign all audit forms as required.  The taxpayer’s initials or 
 signature for different statements on the form indicate additional restrictions on the exercise of 
 the authority. The taxpayer should indicate “audit” under the “Purpose for Authorization” block. 
 The form  specifically requires that if the  named representative is not a certified public 
 accountant, attorney, or enrolled agent, the taxpayer’s signature must be witnessed.  Either 
 obtaining the signatures of two witnesses or the proper authentication of the signature by a 
 notary public satisfies this requirement. 

 Part II 

 This section of the form represents the        “Declaration of the Representative”.  The 
 representative must indicate the number listed in this part of the form that best describes the 
 representative’s capacity.  The   “JURISDICTION”  must be listed as Pennsylvania.  The 
 representative’s “SIGNATURE” and “DATE” are both required. 
 Similar to a waiver, the department will accept an electronic version of a hardcopy signed POA 
 (i.e., PDF), however the signer must provide an email or similar document acknowledging the 
 authenticity of his/her signature on the electronic version of the signed waiver.  The waiver and 
 email must be saved in the audit file.    

 The department will accept an electronically signed waiver using a document signing software 
 such as DocuSign.  When using a document signing software, an email or similar document 
 acknowledging the authenticity of the signer is not necessary.   

 Note:  A cursive type signature such as available in Adobe is not acceptable.   

 Bureau of Audits-Registration Verification 

 Every audit report must contain a Bureau of Audits – Registration Verification form – This form 
 is used to verify the accounts of registered taxpayers  
 NOTE:  The form is accessed from “Attachments” in the Bureau’s audit application software.  
 The PDF is a fillable document and must be completed manually. 

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 Instructions 

 The Bureau of Audits  –  Registration Verification form should be presented to the taxpayer 
 during the pre-audit conference for completion.  When the form is completed and returned to 
 the auditor, the auditor should verify all sections of the form have been properly completed.  
 This information should be cross-referenced to the Customer and Account springboard in PATH 
 and the Dept. of State’s website (i.e., legal name).  The auditor must follow-up with the taxpayer 
 on any discrepancies.  Any incorrect information listed on the form should be amended by the 
 taxpayer by initialing the change on the update form or a new form should be completed by the 
 taxpayer with the correct information.  Any changes to the information listed in PATH such as 
 the business address should be confirmed with the taxpayer.  Once confirmed, advise the 
 taxpayer to make changes via myPATH. 
 It should be noted the information residing in PATH will provide detail registration information 
 for each account for the taxpayer.  To verify information for a sales and use tax account, the 
 Account springboard should be selected along with the Registration tab.   The Bureau of Audits-
 Registration Verification  form is the controlling document  for assessing sales & use tax; 
 therefore, it is imperative that the information on this form is correct and properly corresponds 
 to the information listed on the Audit Report & Basis of Assessment form in the Bureau’s audit 
 application software. 
 In addition, the auditor should take special note of changes in ownership (entity changes), bulk 
 sale, or merger information if indicated on the form.  If the taxpayer answers yes to any of the 
 questions, the auditor must follow-up with the taxpayer.  These actions may require the creation 
 of additional audit assignments. 
 A copy of the form must be included in the audit report. 
 If the taxpayer refuses to complete the Bureau of Audits-Registration Verification form, the 
 auditor is required to complete the form using all available information. 
 At the conclusion of the audit, the same procedures noted above for verifying information on 
 the Bureau of Audits-Registration Verification form should be performed.  If differences still 
 exist, they must be corrected prior to submitting the report for assessment.  Special attention 
 should be made to the following items as they have a direct impact on the Department’s ability 
 to collect the liability.  These items include: 
  
 Box 1- Enterprise Legal Name 

 This is the legal name of the entity being assessed.  The legal name listed in this box must be 
 compared to the legal name listed in  PATH  and the Dept. of  State’s website.  For a sole 
 proprietor, the legal name is the same as the owner’s name.  For a partnership, the legal name 
 is the name listed in the partnership agreement.  In the absence of a written agreement, the legal 
 name is the trade name.  For a corporation, the legal name is the name listed in the Articles of 
 Incorporation, State Charter, or another governing document. 
  
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 Box 2- EIN 

 If a  taxpayer has an Employer Identification Number (EIN),  this is the entity identification 
 number under which assessments are issued.  EIN information can be compared to the EIN 
 listed under the Account springboard, Registration tab of PATH. 

 Box 6-Enterprise Mailing Address 

 This address is where the taxpayer prefers to receive mail, may be the same as #5 and # 7. 

 Box 7- Current Assessment Only Mailing Address 

 This is the address where the taxpayer prefers to receive the Notice of Assessment for the 
 current audit.  Maybe the same as #5 and #6. 

 Box 8- Form and Type of Organization 

 While this piece of information is not recorded on the assessment, the auditor must ensure that 
 the Department’s records reflect the correct entity type.  It is part of identifying the correct entity.  

 The taxpayer may indicate in this section that the enterprise is a Limited Liability Company 
 (LLC).  An LLC is an entity formed under state law by filing articles of organization as an LLC.  
 For Pennsylvania purposes, the LLC is classified as neither a corporation nor a partnership but 
 rather is a specific type of entity termed “Limited Liability Company”; however, an LLC elects 
 how it is treated for federal income tax purposes.  For example, an LLC may elect to be treated 
 as corporation and file FF1120 or elect to be treated as partnership and file FF1065.  The 
 election does not change the entity status of the LLC. 

 For purposes of Pennsylvania sales and use tax, an LLC in all instances will be considered a 
 legal entity and will require a sales and use tax license.  

 During the course of an audit, the auditor may use the LLC filed federal income tax return (1120, 
 1120S or  1065) to verify gross sales, assets acquired (depreciation schedules), or taxable 
 expense purchases.  A single member LLC where the member is an individual will report his/her 
 income on PA and Federal Schedule C. 

 Box 14-Bulk Sale or Merger 

 If the taxpayer indicates a bulk sale occurred during the audit period, the auditor should request 
 a copy of bulk sale clearance certificate.  If a bulk sale clearance certificate was not obtained, 
 the auditor should request a copy of the asset purchase agreement and document the purchase 
 of assets in the narrative.  The supervisor must notify headquarters personnel through the 
 Additional Headquarters Processing Request form to request that a bulk sale assessment be 
 issued against the purchaser of the assets indicating, purchasing entity’s name, EIN, account 
 number, and the date of the bulk sale.  The assessment will consist of liabilities incurred by the 
 seller on or before the date of transfer. 

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 If the auditor is auditing a corporation that merged into another non-registered corporation 
 designated as the survivor (review Dept. of State’s website) then a new assignment and Sales 
 and Use tax account must be issued to the surviving corporation.    Any assessment will be 
 issued in the name of the surviving corporation. 

 If the auditor is auditing a corporation that is the survivor of a merger and the corporation is 
 registered with no changes in EIN, then no additional action is required. 

 Box 16- Owners, Partners, Shareholders, Officers, Responsible Party Information 

 Except for sole proprietors, ownership information is not  reflected on the assessment.  
 However, this information must be correct on Bureau of Audits Registration Verification form so 
 that the Department may issue Responsible Party Assessment (RPA), if applicable.  Partners 
 in a partnership are jointly and separately liable for the assessment.  In addition, certain types 
 of assessments may be issued against the listed corporate officers if the corporation fails to 
 pay the assessment.  In addition, the social security number listed for a sole proprietor serves 
 as the entity identification number under which the assessment is issued in the absence of an 
 EIN. 

 NOTE:  If the information indicates that the taxpayer must register for sales and use, PTA, or 
 VRT tax, the auditor must instruct the taxpayer to complete application online via "Pennsylvania 
 Online Business Tax Registration" in myPATH. 

 Box 17-Multiple Establishment INFO 

 All Pennsylvania business locations must be listed.  A list of Pennsylvania locations must be 
 attached to the Bureau of Audits Registration Verification form if space on  the form will not 
 accommodate listing all locations.   

 Entity Changes 

 If the Bureau of Audits – Registration Verification form discloses a FEIN change or an ownership 
 change occurring, a new assignment number is required. A name change, change in corporate 
 stockholders and/or officers, or changes in the number of partners with no changes in FEIN 
 requires no additional actions other than processing the appropriate updates. 
 Refer to Chapter 8, Entity Changes for further detail. 

 Requirements for the Audit Review of Third Party 

 Credits 

 This form outlines the Department’s position regarding the  documentation required to 
 substantiate the granting of third-party credits in the audit findings. 
 The auditor must identify a date by which documentation supporting the taxpayer’s request for 
 third party credit must be submitted to the auditor for credit to be considered in the  audit 
 findings. 

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 This form must be presented to the taxpayer during the pre-audit conference.  The auditor must 
 explain the information contained on the form and answer the taxpayer’s question related to 
 the form. 
 The auditor should secure a signature from the taxpayer’s representative.   
 The form is required documentation in the audit report.  

 Tally Sheet (REV-153) 

 The  REV-153 Tally Sheet  form is designed to accurately record taxable and nontaxable sales 
 in progress during a sample audit period for the purpose of establishing the percentage of 
 taxable to gross sales ratio and the effective rate of tax.  

 Additional Headquarters Processing Request  

 This form is used to notify headquarters of  processing requests and the results of special 
 instructions.  In addition to the items specifically listed on the form, these instructions may 
 include processing tax returns, account cancellation requests, penalty abatements, imposing 
 major penalties and  documents to appropriate personnel such as a Business Activities 
 Questionnaire, etc.   
 When the Additional Headquarters Processing Request form is included with an audit report, 
 the “Y” should be populated in the Sales and Use tab of the “Taxpayer’s Information" folder in 
 the Bureau’s audit application software by checking the “HDQ 1105”.   
 Checking the HDQ 1105 box in the Bureau’s audit application software is independent from the 
 completion of the Additional Headquarters Processing Request form. 

 Completion of Form 

 This form is completed and signed by the auditor or supervisor.  Supporting documentation 
 needed to take the actions indicated on the form must be attached to the form.  The completed 
 form and attachments are scanned and saved in the audit folder uploaded to HQ. 
 The auditor must notify the supervisor of any additional processing requirements. 

 Business/Account Cancellation Form (REV-1706) 

 A cancellation of a license should be performed online by the taxpayer via  myPATH.  If the 
 taxpayer is unable to cancel the license on-line, a paper copy of the       Business/Account 
 Cancellation Form (REV-1706)  form should be prepared and submitted to HQ via the Additional 
 Headquarters Processing Request form.   
 Instructions for completion are provided below. 

 Completion of Form 

 The auditor must be certain of the following: 

    License number is correctly recorded. 

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    Owner(s) name and trade name(s) is included. 
    Correct date and reason the business was discontinued is given. 

 If there is a change in entity, the cancellation must be prepared for the entity that has 
 discontinued business and the new entity must register online through the “Pennsylvania Online 
 Business Tax Registration” via myPATH  to obtain a new license number.  This procedure must 
 take place pursuant to the conduct of the audit and processed prior to the completion of the 
 audit. 
 If necessary, the auditor may complete and sign the form directly so that  the appropriate 
 accounts can be canceled. 
 This form must be typed or completed in ink. 
  
 Notice of Assessment 

 This is the audit assessment notice mailed to the taxpayer.  The information is based on the 
 audit information uploaded by the region into the Department’s computer files.  The legal 
 name, mailing address, FEIN and Sale License ID are all based on updated information 
 provided by the taxpayer via the Bureau of Audits – Registration Verification form.  The tax 
 period beginning and ending dates reflects the audit period to which the assessment pertains.  
 The information in these fields should match the information provided on the Bureau of Audits 
 Registration Verification form.  These fields must be correct.  The Letter ID is computer 
 generated and represents the assessment number.  A copy of the Notice of Assessment is 
 generally not included in the audit report. 

 Explanation 

 Audited Liability 

 This amount represents the gross deficiency from the audit.   

 Interest Forecast 

 Total interest due on outstanding deficiency.  Interest is calculated on a daily basis using an 
 annual interest rate that varies by calendar year.    

 Penalty Forecast 

 The penalty is calculated by 5 percent of the unpaid tax for each month or fraction of a month 
 from the original filing date of the sales and use tax return.   

 Payments/Credits 

 This amount represents any payment or credits made through the audit.     

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 Total Due 

 This total represents net amount due after any payments or credits are applied to the liability.  
 This total is broken down by tax, interest, and penalty. 

 Issuance 

 The assessment notice must be mailed to the taxpayer’s mailing address listed on the Audit 
 Report and Notice of Assessment form.  If the taxpayer requests the assessment be mailed to 
 another location, the taxpayer must submit the request in writing on company letterhead or 
 email.  The auditor  must  forward the  request to headquarters attached to the Additional 
 Headquarters Processing Request form with a note to send of a copy of the assessment to the 
 address listed in the  letter or email.   The Notice of  Assessment  may also be viewable in 
 myPATH.  It will be viewable in myPATH for any Web Logon that has access to the Sales and 
 Use Tax Account.  Refer to Notice of Assessment & Audit Basis of Assessment procedures.   

 Secretary’s Writ 

 A Secretary’s Writ may be used when the Department determines that it is necessary to issue 
 a formal demand for access to the financial records or for information pertaining to the tax 
 matters of a particular individual or business.  Refer to the previous discussion of this form in 
 Chapter 3 Secretary’s Writ. 

 Penalty Abatement Forms 

 These forms are used to recommend and approve administrative abatement of penalty at the 
 audit level if the criteria are met based on Penalty Abatement Policy in Chapter 8.  
 If penalty abatement is being recommend, a statement must be included in the Post Audit 
 Conference section of the narrative that indicates penalty abatement was recommended and 
 the taxpayer was advised that completion of the penalty abatement form did not preclude the 
 taxpayer from petitioning the Board of Appeals on any areas of disagreement. 

 Penalty Abatement Approval Form 

 The Penalty Abatement Approval Form  is to be completed prior to providing a Penalty 
 Abatement Petition Form to the taxpayer or their representative.  This approval form needs to 
 be reviewed and approved by the audit supervisor.  This form is available as a template in the 
 Bureau’s audit application software. 

 Penalty Abatement Petition Form 

 The form must be signed by the petitioner, officer, or authorized representative and approved 
 by the audit supervisor.  The taxpayer should be advised that completion of this form is no way 

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 limits or reduces their rights to appeal any notice of assessment they may receive.  This form is 
 available as a template in the Bureau’s audit application software.  
 NOTE:  Both the Penalty Abatement Approval Form and the Penalty Abatement Petition Form    
 must be included with the Additional Headquarter Processing Request form.  The form must   
 not be included in the audit report as an exhibit or form. 

 Audit Staging and Attributes 
 The Pennsylvania Tax Hub (PATH) tracks assigned, in-progress and completed assignments.  
 Prior to submitting the audit report for assessment, the auditor and supervisor must make sure 
 that PATH is staged appropriately, and information is updated in the “Attributes” panel and tab 
 in the Audit springboard to reflect the information recorded on the Audit Report and Basis of 
 Assessment.  This includes audit period, pre and post audit conference dates, waiver dates, 
 assessed amount, non-assessed amount, credits, and hours charged to the assignment.  The 
 information must also be consistent with  the information listed on the  Bureau of Audits  – 
 Registration Verification form.  

 Multi-Region Audit Assignment 
 When more than one region is conducting an audit on the same assignment number, the lead 
 auditor is responsible for coordinating the presentation of the final audit report.  This must be 
 planned prior to the start of the fieldwork so that all the work performed by the other region may 
 be merged into one audit package.  The Bureau’s audit application software allows for the 
 merging of forms and schedules created by a second region. 

 Submission and Distribution of the Report 
 The “Final” audit report must be submitted to HQ within 15 calendar days of the post audit 
 conference.  The assessment date is five days after the audit report is submitted to HQ.  
 Currently, a copy of each audit report is stored on the HQ’s server and is available through the 
 Audits Main Menu in PA DOR BRIDGES    and in PATH.  Original documents that are scanned 
 to the audit report must be maintained in the regional office. 
 The “Audit Basis of Assessment” can only be made available in myPATH to one Web Logon.  
 If the” Audit Basis of Assessment” is unable to be made available in myPATH, then an electronic 
 version of the audit report via a CD-ROM is mailed with the Notice of Assessment.  All forms, 
 reports, schedules, and exhibits are included with the audit report, except for the Conflict of 
 Interest Statement & Auditors Comments form. 
 Individuals requesting copies of an audit report must be referred to headquarters.  The request 
 must be submitted in writing on the taxpayer’s letterhead and must be signed by the employee 
 of the taxpayer who is on record as representing the taxpayer throughout the audit, corporate 
 officer, or  POA.  Upon formal written request approved by the  sales and use tax program 
 administrator, the taxpayer will be provided a copy of the audit report. 
  
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 Corrections to the Findings 
 When errors are found in the audit findings during regional review prior to submitting the audit 
 report to HQ, the auditor must perform the following: 

    Correct the schedules in the Bureau’s audit application software.  
    If changes are made to supplemental schedules, then the excel spreadsheet must be 
   updated and the supplemental schedules must be re-imported into the Bureau’s audit 
   application software.  The supplemental schedule should have the same title as the excel 
   spreadsheet. 
    The Sales and Use Report must be re-run. 
    Refresh the tokens on the Audit Report and Basis of Assessment and the Taxpayer’s 
   Acknowledgement of Post Audit Conference form so the correct tax is populated in these 
   forms. 
    The applicable sections of the narrative must be updated to reflect the correction. 

 All of these steps are required in order to correct the assessment amount. 
 Note:  If the corrections that were made increased the audit deficiency than the auditor must 
 conduct another Post Audit Conference with the taxpayer.   
  
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 CHAPTER- 8 AUDIT POLICY 

 This section of the manual describes the policies to be used by auditors in addressing certain 
 audit issues.   

 Audit Period-Statute of Limitations 
 The statute of limitations discussed below applies to:  

    State and Local Sales, Use and Hotel Occupancy TAX (SLS) 
    Public Transportation Assistance Fund Taxes and Fees (PTA) 
    Vehicle Rental TAX (VRT) 

 General 

 The audit period is normally established during the pre-audit conference.  The standard audit 
 period for a taxpayer is the previous three calendar years and all of the current year’s returns 
 due as of the preaudit conference date (see 72 P.S. §7258).    

 Exceptions 

 The auditor shall not assess beyond the standard audit period except for audits involving the 
 following:  

 Non-Filed Returns (72 P.S. § 7259) 

 For non-filed returns, or false or fraudulent returns, the Bureau will only  assess sales tax 
 collected not reported for the three years prior to the standard audit period.  Any assessment 
 beyond the three prior calendar years requires approval of the Program Administrator.   

 The under-reporting of collected sales tax as a result of filing a false or fraudulent 
 return.  (72 P.S. § 7260) 

 Any assessment of the under-reporting of sales tax as a result of filing a false or fraudulent 
 return requires the approval of the Office of Chief Counsel.  The request for the approval should 
 be forwarded to HQ using the “Assessing Beyond Original Audit Period Approval” form in the 
 audit application.  

 Properly executed Consent to Extend Time Limit for Assessment/Determination of Tax 
 and to Extend Period of Time for Record Retention (Consent/Waiver) 

 Sales tax on additional taxable sales and/or use tax on additional taxable purchases shall not 
 be assessed beyond the standard audit period without a properly executed waiver.   

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 Extension of the Audit Period for Assignments 

 Taxpayer’s Request 

 Requests by the taxpayer to bring the audit period current should be honored if the following 
 criteria are met:  

    The taxpayer provides a written request on their letterhead or email for the audit period 
   to be extended and  that they agree to allow the auditor to project test results from 
   previously selected test periods against the extended periods.   
    
   Note:  Projection of third-party  credits from an SRS may be projected against the 
   extended periods upon approval of the Program Administrator.   
    
    Business activities in the extended period are consistent with business activities included 
   in the original audit period.  For example, if average expenses were used to choose a test 
   period for expenses, expenses incurred during the extended period must be reasonably 
   consistent with that average.   
    
    Prior to projecting to the extended periods, the auditor should verify that the reporting of 
   sales and use tax in the extended periods were consistent with the original audit period.  
    
    The taxpayer makes the necessary sales and expense information available to properly 
   extend a projectable average based on either test periods in the original audit period, or 
   a projectable average based on the original audit period when a complete examination 
   was conducted. 
    
    The taxpayer makes the necessary capital purchase documentation available for the 
   extended period. 

 Length of Time Necessary to Complete the Fieldwork 

 Once waiver extensions exceed 18 months from the original statutory deadline, regions are 
 required to bring audit periods forward before authorizing additional waivers or request the 
 follow-up collateral audit.   Any  waiver extending the  original statutory deadline beyond 18 
 months is only to be granted with a taxpayer commitment to an audit timeline in writing or with 
 a taxpayer signed Audit Plan.  Any exceptions to the above require Program Administrator 
 approval.   

 Example: 

 During the pre-audit conference, the original audit period is determined to be 1/1/2019 – 
 6/30/2022.  The original statutory period for tax year 2019 expires 12/31/2022 so for any 
 waiver extending the statute pass 6/30/2024 the audit should be extended to 12/31/2023 or a 
 collateral audit must be requested for the period beyond 6/30/2022.     

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 The auditor must verify the following prior to extending the audit period: 

    Business activities for the extended periods are consistent with the original 
   audit period. 
    
    Reporting of sales and use tax for the extended periods are consistent with 
   the original reporting period. 
    
    A reasonable projectable average can be determined for both sales and 
   expenses. 

 The taxpayer should be presented with a Request for Financial Records form which 
 specifically requests information for capital purchases and the sales and expense totals 
 necessary to apply the projectable averages from the original audit period over the extended 
 period. 
 Note:  Projection of third-party credits from SRS may be projected to the extended periods 
 upon approval of the Program Administrator.     
 The taxpayer should also be presented with a Taxpayer’s Concurrence with Test Audit Plan 
 containing an explanation of the procedures to be used to determine the liability or credit for 
 the extended period.  The taxpayer must be given an opportunity to state, in writing, reasons 
 for objections to the extension of the audit period.  The auditor must address any taxpayer 
 objections and their relevance to the reasonableness of the procedures used to determine the 
 liability or credit for the extended period. 
 If the necessary sales or expense totals are not provided for which to apply the projectable 
 averages from the original reporting period, assessment for the extended audit periods should 
 be based on an average net deficiency (or credit) identified in the original audit period. 
 If the necessary capital information is not made available, the average net deficiency (or 
 credit) identified in the original reporting period should be applied to each reporting period in 
 the extended period (subject to materiality). 

 Bankruptcy Audits 

 Procedures 

 When an auditor receives a field audit request on a bankrupt taxpayer, it must be given 
 priority status. 
  
 Bar Date 

    The auditor is to contact the bankruptcy court and obtain the bar dates, both general 
   and governmental (a/k/a administrative).   
    The bar date is the last date to file a claim.   
    The audit must be submitted at least thirty days prior to the first bar date.  

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    The auditor should note that this is different than the normal nine-month period given to 
   other priority audits.  
    
 Research 

    In most cases, the bankruptcy filing will be noted in PATH and in Bridges; however, if 
   the petition was not filed in PA or the taxpayer under audit is not the primary petitioner, 
   it will not appear in Bridges.   
    As part of the pre-audit conference, the auditor should inquire as to any open 
   bankruptcy proceedings.  
    If the auditor identifies an open bankruptcy, notify HQ as soon as possible.   

 Pre and Post-Bankruptcy Periods 

    The tax liabilities established must be separated into pre- and post- bankruptcy periods.  
    The auditor must separate the findings in accordance with the date the taxpayer filed for 
   bankruptcy.   
    If the audit identifies any liability, the auditor must prepare separate audit reports for the 
   pre- and post-bankruptcy periods. Each report will be issued under its own assignment 
   number and separate assessments will be issued.   
    Bankruptcy information should not be included on the Audit Report and Basis of 
   Assessment form of the post-bankruptcy assignment.   
    Instead, the Additional Headquarters Processing Request form should indicate that it is 
   a post-bankruptcy assignment and provide the bar date. 

 Bankruptcy information is to be reflected in the appropriate section of the Audit Report and 
 Basis of Assessment as well as the preaudit section of the narrative.  

 Multi-Court Voice Case Information System (McVCIS) 

 McVCIS (pronounced “nac-vee-sis”) allows the auditor to contact any U.S. Bankruptcy Court’s 
 computer from any touch tone telephone at the toll-free number 866-222-8029.    

 Obtain the following case information:  

    Case number 
    Names of debtors or principal adversaries 
    Case filing date 
    Case chapter 
    Name of debtor’s attorney 
    Name of trustee 
    Discharge and closed dates 

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    Status of Case 
    Whether or not the case has assets 
    Telephone number of debtor’s attorney 
    Deadlines for filing proofs of claim 
    First meeting of creditors date 

 The service is available 7-days a week, 24 hours per day.  Because the information is retrieved 
 from court’s database, the reported information is the most up to date information available. 
 When using McVCIS, the computer will direct the user through a series of questions. The 
 following information should be obtained from the taxpayer prior to the call.    

 Information to obtain prior to the call: 

    The state where the bankruptcy was filed.  Typically, this is state where the taxpayer is 
     incorporated.  
    Court District:  
          o Western 
          o Middle  
          o Eastern 
    Taxpayer’s FEIN or SSN 
    Bankruptcy Cause Number 

 Prepare to take notes through the call and document the administrative and governmental claim 
 (bar) dates.  If the dates are not available, it is more than likely these dates have not been 
 established by the courts.  Make a note to check every couple of weeks until the dates are 
 posted.  
 Note:  Some bankruptcy courts have a web page that will provide you with information about 
 bankruptcy filings in their state.  
  
 Field Bankruptcy Notification Form 

 Should an auditor discover that the taxpayer on any assignment currently in inventory has 
 declared bankruptcy, they will use the Field Bankruptcy Notification  to advise headquarters of 
 the bankruptcy status so that the Bureau of Compliance and Office of Attorney General may be 
 informed.   The information obtain from the MCVCIS will be used to complete the form.   

 Billing for Out-of-State Audit Expenses 
 When audit time is wasted and return trips had to be made on out-of-state sales and use tax 
 audit assignments because the taxpayer did not have the records available for audit or when 
 unreasonable delays were encountered waiting for records to complete the audit,  the 
 Department may bill the taxpayer for the cost of the return trips.  This is addressed in the out-
 of-state engagement letter. 

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 An out-of-state audit engagement form letter is initially sent to announce the audit and to advise 
 all out-of-state taxpayers that if return trips are required because of unreasonable delays in 
 providing records, the statutory provision for billing out-of-state audit expenses may be invoked. 

 Bulk Sales Assessments 
 When an audit assessment is being issued against a taxpayer who has transferred 51 % or 
 more of a class of Pennsylvania assets (bulk sale), a bulk sale assessment shall be issued as 
 an operation of law against the purchaser (72 P.S. Section 1403).  An asset is defined as any 
 stock of goods, wares, or merchandise of any kind, fixtures, machinery, equipment, buildings, 
 or real estate, located in Pennsylvania. The bulk sale assessment is issued against the 
 purchaser to protect the Commonwealth’s interest in any Pennsylvania taxes due related to the 
 assets sold.  
 The PA Department of Revenue must be notified 10 days prior to the sale or transfer in bulk of 
 51% or more of any stock of goods, wares, or merchandise of any kind, fixtures, machinery, 
 equipment, buildings, or real estate, located in Pennsylvania. The transfer of assets does not 
 have to be 51% or more of total assets located in Pennsylvania but 51% or more of a class of 
 assets located in Pennsylvania.  Failure of the seller to obtain a Bulk Sale Clearance from the 
 Department makes the purchasers or assignees, as well as the seller/assignor, jointly liable for 
 all taxes incurred up to, and including, the date of the sale or transfer. 
 If a  “Bulk Sale  Clearance”  certificate has  been issued, the  taxpayer should provide the 
 clearance certificate to the auditor. If it is questionable whether a bulk sales clearance has been 
 issued, contact HQ  personnel.  HQ will  contact the Bureau of Registration and Taxpayer 
 Management to determine if a clearance certificate was issued.  When the seller has failed to 
 obtain a Bulk Sale Clearance, the company under audit will be assessed and the auditor will 
 request a bulk sale assessment, via the Headquarters Additional Headquarters Processing 
 Request form, against the purchaser or assignees of the assets.  Attach a copy of the sales 
 agreement to the processing form, if available.    
 The auditor should review question 14 of the Bureau of Audits – Registration Verification form, 
 registration springboard of taxpayer’s PaTH account or inquire at the pre-audit conference to 
 determine if the taxpayer was involved in a bulk sale transaction.  

 Business Activities Questionnaire 
 The Business Activities Questionnaire Business Activities Questionnaire (REV-203D)  located 
 on the Department’s website is used by the Bureau of Registration and Taxpayer Management 
 to determine if out-of-state vendors selling property within the Commonwealth have physical or 
 economic nexus. 
 The Bureau of Audits may use the form in those instances where an entity under audit has non-
 registered affiliated entities making sales in Pennsylvania with a potential sales or corporation 
 tax liability.  The auditor should request the affiliate to complete the questionnaire to determine 
 if the entity has physical or economic nexus in Pennsylvania.  If the auditor determines the non-
 registered entity has nexus, the auditor should request the entity register with the Department 
 and an audit should be conducted for tax compliance, if warranted.   

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 The completed “Business Activities Questionnaire” should be attached to the Department’s 
 Additional Headquarters Processing Request form as part of the completed audit report.  
 The date and place of follow up contact to set an appointment for the conference must be 
 described.  If numerous attempts were necessary to establish contact, then this section of the 
 narrative should reference an exhibit that  documents each attempt.   The narrative  must 
 reference  any additional correspondence with the taxpayer with appropriate references to 
 exhibits (i.e., confirmation letter).  Any taxpayer’s requests to postpone the audit for a significant 
 length of time should be in writing and exhibited in the audit report. 

 Consolidation of Entities for Sales and Use 

 Tax Audits 
 If an entity under audit requests, in writing, that the parent, subsidiaries or any other separate 
 legal entities such as an LLC, partnership etc...be assessed under one sales and use tax 
 license number, the Bureau can accept the letter and assess two or more different entities with 
 separate Employer Identification Numbers (EIN) under the one sales and use tax license 
 number.  The letter should list the legal name, EIN and sales/use tax license of the entities 
 being assessed under the one license number.  The letter must be signed by a corporate 
 officer or POA and included as an exhibit in the audit package and fully explained in the audit 
 narrative. 
 The Registration Verification form must include all Pennsylvania locations for all the entities 
 being  assessed under the  single sales and use  tax license.  Also  note on the  “Additional 
 Headquarters’ Processing Request” form that two or more separate legal entities are being 
 assessed under one license number.   

 Coupon Sales 
 Amounts representing a stores or manufacturer’s coupons shall establish a new purchase price 
 if both the item and the coupon are described on the invoice or cash register receipt.  
 If “the receipt shows only that the coupons were redeemed, but does not describe them,” the 
 taxable purchase price is not  reduced. Myers  V. Commonwealth,  260 A.3d 349 (Pa. 
 Commwlth.2021), 67 & 68 MAP 2021.   

 For example: 

  A customer purchases two hamburgers (taxable) with a “buy one burger get one free” 
  coupon and a bottle of unflavored water (nontaxable).  The price of one hamburger is $2 
  and the unflavored water is $1.  The establishment should ring up $5 on the cash 
  register and enter a $2 credit for an adjusted purchase price of $3.  If the coupon and 
  the burger are described on the cash register receipt, sales tax is due on the adjusted 
  taxable purchase price of $2.  If the coupon and the burger are not described on the 
  cash register receipt, sales tax is due on the original taxable purchase price of $4. 

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 Credit Memos Issued by the Department 
 The procedure of applying previously approved tax credits in one general fund tax prior to the 
 computation of penalty and interest is authorized under Section 1108(b) of the Fiscal Code 
 (see 72 P.S. §1108(b).  This section also authorizes the application of assigned credits from 
 one taxpayer to the taxpayer that is assessed. 
 Auditors may not allow as an offset any liabilities identified through an audit with any credit 
 amounts that originate from an official  “Credit Summary Notice”  issued by the Bureau of 
 Business Taxpayer Accounting.  
 Normally, a “Credit Summary Notice” will be issued as a result of a refund order issued by the 
 Board of Appeals or Board of Finance and Revenue.  Such credit notices can be used by the 
 taxpayer in lieu of a cash or check payment and can be applied to any subsequent sales and 
 use tax return filed with the Department. 
 It is important that all audit liabilities are officially assessed.  Subsequently, the liability may be 
 satisfied by a taxpayer presenting a “Credit Summary Notice” in payment of part of that audit 
 liability, in lieu of tendering a check or cash. The “Credit Summary Notice” must be physically 
 surrendered to the Department so that the taxpayer does not erroneously receive duplicate 
 credit. 

 Determination of Fair Rental Amounts 

 Between Affiliated Interest 
 It is necessary to have uniform application in establishing a constructive fair rental charge 
 between affiliated interests consistent with 61 Pa. Code § 47.16. "Rental of Equipment between 
 Affiliated Interests".  
 An affiliated interest exists when two corporations, associations, partnerships, proprietorships, 
 or other businesses, in which one corporation, association,  partnership, proprietorship, 
 individual or other business owns more than 50% of the stock or assets, including inventory, 
 machinery and equipment of the remaining corporation, association, partnership, proprietorship 
 or other business.  Also, the common ownership of more than 50% of the stock or assets of 
 each of two or more business entities results in an affiliated interest between the two commonly 
 owned entities. 

 The following procedures are to be using for affiliated Interest:   

    In instances where property is owned by one entity and is being used by an affiliated 
      entity, the audit must determine: 
         o  If there is consideration between the two parties. 
         o  Whether the consideration is at arm’s length. 
                
    If the auditor questions the amount of consideration between the two parties as being a 
      fair rental charge, an explanation must be provided in the audit report.  The consideration 
      transferred must be documented to support a “sale at retail.” To be considered an arm’s 

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      length transaction, the fair market rental value will be considered to be the prevailing 
      market rate (by hour, day, or month).   
       
    The auditor should document the determination of the fair market value established by 
      use of supporting documentation such as rate schedules or price lists.  
       
    In situations where a fair rental amount is not at arm’s length and the prevailing market 
      price cannot be determined, the auditor should apply a “percentage of costs” (4% of the 
      purchase price per month on most items, 3% on cars, and 2% on airplanes). One 
      method to determine if the rental charge is reasonable is to examine the net profit (loss) 
      of the lessor.  If a reasonable profit has been made, it is assumed to be a fair value 
      charged. 
       
    If there was no consideration involved in the transaction, the affiliate originally acquiring 
      the property would be liable for tax on the purchase price.  The resale exemption does 
      not apply since the affiliate acquiring the property did not purchase it for resale but 
      placed the property to a taxable use by providing to the other affiliate. 

 Drop Shipments 
 Drop shipment is a  term adopted for a situation in which  a  customer purchases tangible 
 personal property from a vendor.  The vendor then directs a third-party vendor to ship or deliver 
 the tangible personal property to a Pennsylvania location. In this situation, we are typically 
 auditing the third-party vendor who is the taxpayer.   
  
 Example: 

    A retail customer purchases taxable property from a nonregistered out-of-state vendor 
      who does not have physical or economic nexus with Pennsylvania. 

    The out-of-state vendor purchases the property from the taxpayer and claims the resale 
      exemption on the purchase of the property.  

    The taxpayer then ships or delivers the property to the retail customer in Pennsylvania. 

    The nonregistered out-of-state vendor invoices the Pennsylvania based customer for the 
      taxable property. 

 The Bureau will accept a resale exemption certificate obtained by the taxpayer without a sales 
 tax license number from the nonregistered out-of-state vendor provided the certificate includes 
 a statement indicating the out-of-state vendor does not have physical or economic nexus with 
 Pennsylvania. 
 Note:  Any drop shipments from an out-of-state vendor totaling over $100,000 during a 
 calendar year establishes economic nexus pursuant SUT Bulletin 2019-01.  If the sales or 
 payable examination identifies a nonregistered out-of-state vendor with transactions totaling 

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 $100,000 or more during the calendar year, forward copies of the invoices on the Additional 
 Headquarter Processing Request form notifying HQ of the vendor’s economic nexus. 

 Erroneously Charged Sales Tax On 

 Sales/Installation of Real Property 
 The offsetting of erroneously charged sales tax against the sale/installation of real property 
 (incurred use tax) in conjunction with a first-time audit is an administrative policy.   
 Sales taxes which have been erroneously collected and remitted to the Department will offset 
 any use tax liability found to be due and owing by the contractor in a first-time audit.  This is to 
 be applied on an individual transaction or  contract basis.  That is, sales tax erroneously 
 collected on one contract can  only offset the use  tax due from that specific contract.  
 Additionally, if the contractor erroneously takes a T.P.P.R credit on the sales/use tax return for 
 the purchase of property installed as part of the construction contract, the Department will allow 
 the T.P.P.R. credit in a first-time audit.  
 Note: The Department will not issue a third-party credit on sales tax properly charged on the 
 payable invoice for property installed as part of the construction contract.     
 No credit or refund will be granted to the contractor for erroneously collected sales tax after 
 applying such collections against use tax due upon purchases used in the performance of realty 
 construction activities.   
 The contractor will be notified in writing at the conclusion of the audit if a customer later files a 
 petition and receives a refund of erroneously paid sales tax. The contractor will be assessed 
 for the amount of tax refunded to its customer on the basis that the property was used in the 
 performance of realty construction activity. See, 61 Pa. Code § 31.12(a)(1). 

 The policy will be extended on the condition that the contractor agrees to correctly apply the 
 provisions of the sales tax law with respect to future transactions.  The contractor will also be 
 advised in writing that the Department will employ procedures to ensure compliance with the 
 law on a prospective basis. 
 The contractor’s written notice will state that the Department  will not extend the policy 
 subsequent to the date of formal advisement that their procedures were in error.  In subsequent 
 audits, use tax will be assessed on all purchases not properly taxed by the vendor.  No offset 
 for sales tax collected will be granted. 
 The auditor must notify the audit supervisor of the erroneous sales tax collected and remitted.  
 The audit supervisor must then record this situation on the Additional Headquarters Processing 
 Request form.  It shall be the responsibility of Audit headquarters to prepare a letter formally 
 notifying contractors of the conditions outlined above.  A copy of this letter will be kept in the 
 audit file and in Headquarters’ files. 
 The taxpayer should be apprised of these conditions, and they should be addressed in the audit 
 narrative. 

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 Note:   With the approval of the Program Administrator, this policy may be applied to other 
 circumstances where the sales tax was erroneously charged, and a use tax liability resulted 
 from the same transaction.  

 Computation of Tax When Sales Tax Is Not 

 Separately Stated 
 Sales tax is required to be separately stated on the sales invoice pursuant to 61 Pa Code § 
 31.2 and charged on the total purchase price as defined by 61 Pa Code § 33.2.   
 If an auditor encounters a situation where the taxpayer did not separately state the sales tax 
 but computed the reported sales tax by dividing the “gross  receipts by 1.06” and then 
 subtracting this amount from the gross receipts, the auditor should re-compute the sales tax 
 due as “gross receipts * 6%”.  The difference would be assessed as additional sales tax due.  
 In these situations, the Program Administrator must be contacted prior to the conclusion of the 
 audit.  
 In a first-time audit, taxpayers that do not separately state the sales tax on the sales invoice but 
 reported sales tax in the manner noted above will not be assessed if the taxpayer acted in good 
 faith, calculated the tax consistently throughout the audit period and was not previously notified 
 by the Department regarding the computation of the tax.  The taxpayer will be required to sign 
 a prospective compliance agreement approved by the Program Administrator prior to the 
 conclusion of the audit.     
  
 Note:  This does not apply to operators of vending machines or amusement venues that have 
 been granted permission to post the tax on the menu boards. 
  
 Interim/Temporary Storage 
 Interim/temporary storage involving possession of tangible personal property in Pennsylvania 
 for any purpose including exercising any right or power  over such property. Pennsylvania 
 imposes use tax on such storage of tangible personal property within its boundaries.   
 When an item (purchase) is initially delivered to another state but subsequently brought into 
 Pennsylvania, the Bureau of Audits will recognize a credit for sales/use tax paid to another state 
 if that state taxes interim storage and has reciprocity with Pennsylvania.  However, credit should 
 not be allowed for tax paid if that state does not tax interim/temporary storage. 
 The following states tax temporary or interim storage; however, the rules governing the taxation 
 vary from state to state.  Any questions regarding a state’s taxation of interim/temporary should 
 be directed to a Program Specialist in HQ. 
  
         States with Temporary or interim Storage 

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  Arkansas         Iowa           Missouri       Ohio                  Vermont 

  California       Kansas         Nebraska       Oklahoma              Washington 
  Colorado         Louisiana      Nevada         South Carolina        West Virginia 
  Florida          Massachusetts  New Jersey     South Dakota          Wisconsin 
  Georgia          Michigan       New York       Tennessee             Wyoming 
  Idaho            Minnesota      North Carolina Texas                  
  Illinois         Mississippi    North Dakota   Utah                   

                   Figure 8.1 States with temporary or interim storage 

 Institutions of Purely Public Charity (IPPCs) 

 IPPC Audits 

 When auditing Institutions of Purely Public Charity (IPPC) please note the following: 

 Exemption status  

 Exemption status of IPPCs will be granted beginning with the date of its initial application to the 
 Department.  The exemption status is not applicable to any activities prior to the initial application 
 date. 
  
 Expired exemption status    

 In situations where the IPPC’s exemption status expired during the audit period and there was 
 an interim period prior to the renewal, and there wasn’t any substantial change in the 
 taxpayer’s activities, the Department will honor the exemption status for the interim period 
 upon renewal of the exemption.   

 Expedited Processing of Sales Tax Exemption Application 

 Supervisors must contact Bureau headquarters personnel to request expedited processing of 
 pending Sales Tax Exemption Applications in instances where the outcome of an audit 
 depends on the determination of the taxpayer’s IPPC status.  

 Purchases by IPPCs 
 Purchases by IPPCs shall be billed to, and paid for by, the IPPCs.  

 Exemptions do not extend to the following purchases:   

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      Purchases made by individuals on behalf of the IPPC and subsequently reimbursed by 
     the IPPC. 
      Purchases for any unrelated trade or business; building material identified as non-
     BM&E, except for materials used in routine maintenance and repair; equipment used to 
     repair, maintain, construct, and renovate real property; and hotel occupancy tax.   
  
 A construction contractor may purchase tax exempt building material identified as BM&E which 
 is transferred pursuant to a construction contract with an IPPC. 
  
 An IPPC may use a Tax Exempt Organization Declaration of Sales Tax Exemption (REV-1715  
 form on purchases of $200 or more.  The obtaining of this form relieves the vendor of the “good 
 faith” requirement in accepting an exemption certificate.  This form does not relieve the IPPC 
 of its liability if the purchase is later determined to be taxable.  
    
 Sales of food and beverages by a volunteer  firemen’s organization to  raise funds  for the 
 purposes  of the volunteer firemen’s organization is not subject  to sales tax. See 72  P.S. 
 7204(71). 

 Agency Agreements with Exempt Entities 
 The exemption afforded to exempt entities such as IPPCs and governmental agencies are not 
 transferable; however, if an agency relationship exists between a non-exempt entity (agent) 
 and the exempt entity,  the non-exempt  entity may use the exempt entity’s exemption to 
 purchase property tax exempt.  The following criteria must be satisfied in order for an agency 
 relationship to exist.  

 Written agreement  

 The agency agreement must be in writing at the time of the transaction. 

 Disclosure  

 The agency or  relationship must be disclosed on the payable invoice and the exemption 
 certificate. 

 Agency Agreement statement  

 The agency agreement states that the principal will be bound by the action of the agent. 

 Valid Business Purpose 

 The agency itself must have a valid business purpose.                           
 When auditing a vendor,  the payable invoice and exemption certificate must disclose the 
 purchaser is an agent for the exempt entity to claim the exemption.   Any transactions involving 
 agency relationships, refer the name of the agent to HQ for a collateral assignment; refer to 
 Chapter 6 Submitting Request for a Collateral Audit.     

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 Locating Taxpayers 
 There will be occasions when regional audit office employees have difficulty locating a taxpayer 
 who has been assigned for audit.  In such situations, it is important to minimize the amount of 
 unproductive audit hours expended by an auditor in attempting to locate the taxpayer.  Regional 
 managers are encouraged to use their supervisors to perform the necessary tasks required to 
 locate the taxpayer.  As a matter of policy, auditors should not expend more than 7.5 hours 
 attempting to locate a taxpayer.  After 7.5 hours, contact HQ for assistance.   
 When an audit assignment is received, the “Audit Engagement Letter” is to be forwarded to the 
 taxpayer using the address provided with the audit assignment.  If this letter is returned by the 
 postal service as undeliverable or the auditor is unable to make telephone contact with the 
 taxpayer,  the audit assignment should be returned to the appropriate supervisor who will 
 attempt to locate the taxpayer by using the following techniques: 

    The registration tab in PaTH has three subtabs which includes phone numbers, email 
   addresses, mailing addresses and physical addresses of  authorized taxpayer 
   representatives.  
    
    Examine RK-1s  or NRK-1s of the principal owners or shareholders to identify an 
   alternative mailing address. 
    
    Search the Internet for other possible locations or mailing addresses. 
    
    If feasible, visit the physical business location of the taxpayer to determine if the business 
   is still active.  If active, ask for the principal owner of the business. If principal owner is 
   not available, ask for the manager and request the principal owner to contact the Bureau 
   by phone or email. 
    
    If the above procedures cannot locate the taxpayer, contact headquarters for assistance.    
  
 Mergers 

 Assessments 

 When a corporation is merged into another, the surviving corporation is always responsible for 
 all liabilities, including future tax liabilities, resulting from audits regardless of what statements 
 to the contrary are in the plan or articles of merger.   Therefore, where a corporation under audit 
 has gone out of existence (O/E) or is pending out of existence (POE) as a result of a merger, 
 the audit  assignment on  the non-surviving corporation should be cancelled and a new 
 assignment should be created on the surviving corporation.  A note should be included in the 
 audit springboard of both assignments explaining the reason for the creation and cancellation 
 of the assignments.    

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 The Bureau will audit the business activities of the non-surviving corporation up to the effective 
 date of the merger using standard auditing procedures. 

 Example: 

 An audit is issued on ABC Corporation for the audit period of 2019 – 2021.  During the pre-
 audit conference it is discovered that ABC Corporation merged into XYZ Corporation as of 
 June 30, 2020.  The business activities of ABC Corporation should be audited for the period 
 of January 1, 2019 – June 30, 2020, the effective date of the merger.  Any assessment related 
 to the business activities of ABC Corporation will be assess against  XYZ Corporation, the 
 surviving entity. 
 Also, the business activities of XYZ Corporation  should be audited for  the periods under 
 statute prior to the merger assuming XYZ Corporation had material nexus with Pennsylvania.   
 Lastly the activities post-merger should be audited for the period of July 1, 2020 – December 
 31, 2021.  
 Any findings resulting from the business activities of ABC Corporation and XYZ Corporation 
 will be assessed against XYZ Corporation under one assignment number; however, the audit 
 report and schedules should separately address any assessment resulting from the business 
 activities of each entity before and after the merger.   
 An assessment involving trust fund taxes (collected or withheld and not reported) for the period 
 prior to the merger but discovered after the merger will be assessed against the survivor of the 
 merger in accordance with 15 Pa. C.S. Section 1929 I.   
 The auditor should review Question #15 of the Bureau of Audits-Registration Verification form 
 and inquire with the taxpayer at the pre-audit conference as to any mergers during the audit 
 period.  Additionally, the auditor should review the Department of State’s  website  (Pa 
 Department of State) for any Articles of Merger filed with the state.   If a merger occurred during 
 the audit, the auditor must request a copy of the Articles of Merger.  If the auditor is unable to 
 get a copy of the Articles of Merger from the taxpayer, a copy may be requested from the 
 Department of State by contacting headquarters. 

 Consent/Waivers 
 When a merger occurs and the surviving company executes a waiver, the waiver will apply only 
 to  the business activities of the surviving  company prior  to  the  merger unless the waiver 
 specifically identifies the company that was merged out of existence.  If the company that was 
 merged out of existence was not specifically identified on the  waiver, the out of existence 
 company’s business activities should be audited only for the statutorily available period as of 
 the time the audit is conducted (three years plus the current year). 

 Example: 

 Using the example above, XYZ Corporation executes a waiver on December 1, 2022, holding 
 open the  2019 tax year.   Unless the waiver specifically identifies ABC Corporation, the 
 Department may not  assess the business  activities of   ABC Corporation  as  ABC was a 
 separate legal entity during the 2019 tax year.   In order to cover the pre-merger business 
 activity  for ABC Corporation  and XYZ Corporation, the waiver should be completed as 

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 follows: 

                         Figure 8.2 Waiver Form Completion-Example 1  
                                            
 If ABC Corporation executed a waiver prior to the merger, any subsequent waivers must 
 disclose the waived periods only apply to ABC Corporation.    

 Example: 

 ABC Corporation executes a waiver on December 1, 2022, holding open the 2019 tax year 
 until June 30, 2023.  On March 31, 2023,  ABC Corporation merges into XYZ Corporation, 
 the surviving entity.  On June 1, 2023, the waiver is extended to December 31, 2023.  The first 
 waiver is still valid as it was executed prior to the merger; however, the second waiver must list 
 the legal name of the XYZ Corporation, the surviving entity.   The second waiver should be 
 completed as follows:   

                          Figure 8.3 Waiver Form Completion-Example 2 
  
 This waiver discloses the periods being waived only apply to ABC Corporation.  Although the 
 waiver lists the legal name of XYZ Corporation, the Department cannot assess the business 
 activities of XYZ Corporation as the statutory period for the 2019 tax year expired (December 
 31, 2022) prior to effective date of the merger (March 31, 2023).   

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 Currently, the waiver generated by the Bureau’s audit application software pulls in the taxpayer 
 information from the “Taxpayer Information” tab.  Therefore, it will be necessary to enter the 
 additional information pertaining to the out-of-existence company on the face of the waiver.  
 This can be done in the open space of “Part I: Taxpayer Identification.”  Enter as  “XYZ 
 Corporation, as successor to ABC Corp Corporation., (EIN), (SUT account number)”. 
 If the information will not fit on the face of the waiver due to more than one merged company, 
 reference an attachment on the face of the waiver and include the information in an attachment. 

 Motor Vehicles 

 Demonstrator Vehicles 

 Recordkeeping 
 The maintenance of records regarding the usage of demonstrator vehicles is required as the 
 primary method of demonstrating to the Department the taxable and nontaxable use of vehicles.  
 Examples of records essential to the audit process include paperwork listing: 

       •  A vehicle’s date of acquisition and date of sale. 
       •  Odometer readings at the time of acquisition and date of sale. 
       •  Logs reflecting the taxable or nontaxable mileage accrued by individual vehicles.  

 Incomplete Records 

 In audits where adequate documentation is unavailable, the auditor will equate the vehicle’s 
 mileage (from date of acquisition) to months of taxable usage.  For the purpose of this proposal, 
 each 750 miles (or fraction thereof) of unrecorded mileage will be assessed one month of tax 
 on the fair rental value.   

 Example: 

 If a vehicle subjected to audit has accrued 1200 miles since its acquisition and no records have 
 been maintained to differentiate which of those miles were for nontaxable purposes, two months 
 of use tax would be assessed on the vehicle.  In no case will the total number of months 
 assessed exceed the number of months the vehicle was in inventory. 
 Note: Templates are available in the schedules folder of the audit application to calculate use 
 tax due for demonstrator vehicles.  

 Documentation of Actual Number of Months of Service 

 Should the dealer be able to document the actual number of months a vehicle is in service, the 
 use tax assessment should not exceed the amount imposed for that number of months.  

 Example: 

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 If the dealer can demonstrate with records that a demonstrator vehicle was only in the dealer’s 
 possession for three  months, no more than  three months of use tax could be imposed, 
 regardless of the number of miles accrued.  

 Early Termination of Leases 

 Outlined below is the Department’s position regarding the early termination of motor vehicle 
 leases by  a Lessee, a motor vehicle dealer, or upon receipt of an insurance company’s 
 payment. This reflects a change in policy as a result of recent Board decisions.  If you have any 
 questions, contact the HQ. 

 General Factual Scenarios 

 THE LESSOR’S BUSINESS: 
 The Lessor is in the vehicle lease finance business.  As part of that business, the Lessor 
 purchases vehicle lease contracts  (and the related vehicles)  from motor vehicle dealers 
 (“Dealers”) that entered into those leases with retail vehicle customers (“Lessees”).  Those 
 contracts provide the Lessees with possession of the vehicles in exchange for monthly lease 
 payments.  

 Scenario 1:  Lessee purchase transactions.  

 The first type of transaction is a “Lessee purchase transaction.”  In a  “Lessee purchase 
 transaction”, before the scheduled end of the lease term, a Lessee contacts the Lessor because 
 the Lessee wants to purchase the vehicle from the Lessor instead of continuing to lease the 
 vehicle. 
 If the Lessee and Lessor agree to a purchase price, the Lessee and Lessor terminate the lease 
 contract, the Lessee pays the Lessor the agreed to purchase price and ownership of the vehicle 
 is transferred by the Lessor to the Lessee.  The purchaser (former Lessee) purchasing the 
 vehicle should pay sales tax at the time of registration on that entire purchase price because 
 paying that sales tax is required for a certificate of title to be issued to the purchaser.  See 72 
 P.S. §7238. 

 DEPARTMENT’S POSITION:  
 It is the Department’s position that in scenario 1, the former Lessee would be responsible for 
 the sales tax when the motor vehicle is registered in Pennsylvania.  No Public Transportation 
 tax (PTA) would be due because the lease has been cancelled. 

 Scenario 2: Dealer purchase transactions.   

 The second type of transaction is a “Dealer purchase transaction.”  A  “Dealer purchase 
 transaction”  is similar to a  “Lessee purchase transaction”, but in a  “Dealer purchase 
 transaction”, the Lessee who desires to end the lease and purchase the leased vehicle or 
 another vehicle brings the leased vehicle to the Dealer. It is the Dealer, not the Lessee, who 
 offers to purchase the vehicle from the Lessor. 

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 Similar to the “Lessee purchase transaction”, if the Lessor and Dealer agree to a purchase 
 price, the Lessor and Lessee terminate the lease contract. The Dealer pays the Lessor the 
 purchase price and ownership of the vehicle is transferred by the Lessor to the Dealer for resale 
 to the Dealer’s customer (either the former Lessee or another customer).  Neither the Dealer 
 nor the Lessor are obligated to purchase or sell the vehicle to accommodate the Lessee.  When 
 the Dealer resells the vehicle to the former Lessee or another customer, sales tax is paid on 
 the entire sale price of the vehicle because paying that sales tax is required for a certificate of 
 title to be issued to the subsequent purchaser.  See 72 P.S. §7238. 

 DEPARTMENT’S POSITION: 
 It is the Departments position that in scenario 2, no sales tax or PTA tax is due on the sale from 
 the Lessor to the Dealer because the lease contract is cancelled and the sale of the motor 
 vehicle to the Dealer would constitute a sale for resale.  The Dealer’s subsequent sale of the 
 vehicle would be subject to sales tax. 

 Scenario 3:  Insurance proceeds 

 The third type of  transaction is the “receipt of insurance proceeds.”   A Lessee purchases 
 insurance from an insurer (“Insurer”) to cover damage to the vehicle or to cover theft of the 
 vehicle.  The Lessor is named as the loss payee in that insurance agreement.  In the event that 
 the vehicle is destroyed beyond repair or stolen, the Lessor receives insurance proceeds from 
 the Insurer.  The payment made by the Insurer is based solely on the fair market value of the 
 vehicle, not lease payments outstanding at the time the vehicle was destroyed or stolen.  The 
 Lessee has no continuing obligations under the lease if the vehicle is damaged beyond repair 
 or stolen. 
 When the Lessor receives the proceeds from the Insurer, the Lessor transfers ownership of the 
 vehicle to the Insurer.  If the vehicle is damaged beyond repair, the Insurer sells what remains 
 of the vehicle to a salvage yard, and if a stolen vehicle is recovered, the Insurer sells the vehicle 
 at auction. 

 DEPARTMENT’S POSITION:  
 It is the Department’s position that in scenario 3, no sales tax or PTA tax is due from the receipt 
 of insurance proceeds because transfer of insurance proceeds by the insurance company is 
 not in exchange for the tangible personal property, but to indemnify the Lessor for its property 
 loss.  In addition, provided the lease is then cancelled between the Lessor and Lessee, and the 
 Lessee is not obligated to pay any part of the remaining lease payment, then no sales tax or 
 PTA tax is due from Lessee to Lessor. 

 Reciprocity 
 Pennsylvania will grant credit for state sales and  use taxes legally  paid  to another state, 
 provided the state grants similar tax credit for taxes paid to Pennsylvania.  Pennsylvania will 
 also grant credit for local sales and use taxes, provided such taxes are:  
  1.  Collected by the state and, 
  2.  Paid pursuant to the provisions of the state law which has been adopted by the local 
  government.   

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 Maximum credit granted includes state and local sales and use tax, when indicated.  Evidence 
 showing tax has been paid must substantiate claims for tax credit.  Pennsylvania Sales and 
 Use Tax Credit Chart (REV-227) on the Department’s website lists the reciprocity status of the 
 other states as well as the sales tax rate of each state.  
 Reciprocal credit is only to be recognized when possession of tangible personal property is 
 taken in a reciprocal state and subsequently brought into the Commonwealth.  

 Example: 

 If a Pennsylvania based company purchases $1,000 worth of office supplies in Georgia, takes 
 possession of the goods in Georgia, and pays the Georgia  4% sales tax ($40.00),  the 
 transaction would be subject to an additional Pennsylvania tax  of $20.00 (6% of $1,000 = 
 $60.00 less $40.00 reciprocity credit) when the goods are brought into Pennsylvania. 
 However, if a taxpayer purchases tangible personal property from an out-of-state vendor who 
 collected that state’s tax and the taxpayer takes  possession of the goods within the 
 Commonwealth, the transaction is not subject to the reciprocal credit.  The transaction would 
 be fully subject to Pennsylvania tax and an erroneous overpayment of tax to the other state 
 would exist.  

 Example: 

 If a Pennsylvania based company purchases $1,000 worth of office supplies from a Georgia 
 vendor, takes possession of the goods in Pennsylvania, and pays the Georgia 4% sales tax 
 ($40.00), the transaction would be subject to Pennsylvania tax of $60.00 ($1,000 x 6%).  The 
 Georgia tax ($40.00) erroneously paid to Georgia cannot be offset as a reciprocal credit against 
 the Pennsylvania tax of $60.00 and the taxpayer would be entitled to a $40.00 refund from 
 Georgia. 
 When granting an interstate reciprocity credit for local tax, the credit will apply to state tax first 
 and the remainder will apply to the local tax.   

 Example: 

 An Allegheny County taxpayer purchases $1,000 worth of office supplies from an Ohio vendor, 
 takes possession of the office supplies in Ohio and properly pays the Ohio sales tax of 6.5% 
 ($65).  The transaction is not subject to Pennsylvania use tax as $60 of the Ohio sales tax of 
 $65 would offset the state use tax liability of $60.   However, the transaction is subject to 
 additional Allegheny local use tax of $5.  (7% of $1,000 = $70 less $65 reciprocity credit). 61 
 Pa Code § 60.16(l)(1).  
 When granting an intrastate reciprocity credit for local tax, a credit will be granted for the local 
 sales tax that was legally due to the other taxable county upon purchase of the property.  

 Example: 

 A Philadelphia County taxpayer purchases $1,000 worth of office supplies from an Allegheny 
 County vendor and properly pays $70 ($1,000 x 7%) of state and Allegheny County local sales 
 tax. The office supplies are used in Philadelphia County.  The transaction is subject to additional 

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 Philadelphia County local use tax of $10. (8% of $1000 = $80 less reciprocity credit of $70).  61 
 Pa Code § 60.16(l)(2).    
 There are two provisions in the New York state sales tax law that could possibly affect the 
 incidence of tax for Pennsylvania: 

 Receiving Bulk Property 

 The first exemption available to New York taxpayers involves the receiving of property in bulk.  
 If the property is later distributed to various states, then the original acquisition of the property 
 is exempt from tax.  Therefore, if the records indicate that New York tax was paid on such 
 acquisitions, it may be possible that the tax was not legally due to New York and the auditors 
 should not apply any reciprocal credit.  Instead, the full amount of the Pennsylvania sales tax 
 is due on the property used within the Commonwealth and should be assessed. 

 New York Contractors 

 The second instance, which also involves the New York state sales tax statutes, regards New 
 York contractors who acquire property within the state of New York and install such property 
 outside their state.  In such instances, the contractor is required to pay the tax at the time of 
 purchase and apply for a refund from the New York State Tax Commission upon the installation 
 of the property into real estate outside of New York. 
 The Department of Revenue does not allow credit for New York sales taxes paid when the New 
 York state contractor acquires property within the state of New York, pays New York sales tax, 
 transports the property to Pennsylvania, and upon installation in Pennsylvania, the property 
 becomes real property. 
 The reason for disallowing this credit is the fact that the New York contractor has the legal right 
 to obtain a refund or credit of the New York state sales tax originally paid on the property since 
 that property is properly subject to tax in Pennsylvania. 
 (See New York law at CONSOLIDATED LAWS, CHAPTER 60 TAX LAW, Article 28 Sales 
 and Compensating Use Taxes, Part III Exemptions. Sec.1119. Refunds or credits based on 
 proof of certain uses--) 

 Audit Site & Records Location 
 All sales and use tax audits are to be performed at the taxpayer’s place of business unless the 
 taxpayer specifically requests that the auditor examine the records at the regional office or if 
 there are other unusual circumstances in which it would not be prudent for the auditor to perform 
 the audit at the taxpayer’s business location. Regional managers may authorize exceptions to 
 this requirement.   
 Unless there is an approved exception, the taxpayer will be provided at the pre-audit conference 
 the Audit Site & Records Location Request form in the Bureau’s audit application software and 
 will be included in the Audit Report.     
 The following are exceptions where the form in not required:  

    When the taxpayer requests the auditor to work onsite  
    Audits conducted in regional office or telework.   

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 Note:  Audits where records are located at personal residence, or the taxpayer is identified in 
 PATH as previously creating a potential safety concern should not be conducted onsite.    

 Removing Records from Audit Site 

 Prior to removing physical records, the auditor should inform the audit supervisor.  The auditor 
 is to give  the taxpayer  the Record Removal  Receipt form located in the Bureau’s audit 
 application software that details receipt of all records removed.  The form is to be signed and 
 dated by both the auditor and the taxpayer.  When records are returned, the same Record 
 Removal Receipt form will be signed and dated by both the auditor and the taxpayer recording 
 the fact that the taxpayer received all records originally removed.   This form is to be included 
 in the audit report and reference must be made in the narrative report explaining the reason for 
 the removal of records.   

 Remote Auditing 

 When conducting an audit remotely the following parameters should be followed: 

    Original taxpayer records should be reviewed from the regional office.  
    Large volumes of taxpayer record copies that cannot be secured in filing cabinet 
     provided for home telework should be reviewed from regional office. 

 Requesting Records 

 Requesting Records from Taxpayer 

 Any formal request for records should be documented on the Bureau’s Request for Financial 
 Records form located in the document folder of the Bureau’s audit application software.   
 If the taxpayer does not provide the requested records, the auditor will calculate an assessment 
 based on  available  information.  Any missing source documents such as sales invoices, 
 payable invoices or exemption certificates will be assessed.    
 The following procedures should be used when requesting financial records from the taxpayer: 

       Prepare informal requests (email/letter) and formal request for financial records 
        (RFR) for necessary, specific, and complete information.   
         
       Ensure that all relevant information is requested at the same time (e.g., sales 
        invoices and corresponding exemption certificates). 
         
       Provide clarifying explanation of why certain records are being requested when 
        necessary.   

 Request for Financial Records (RFR) Steps:   
  1. Prepare an informal request for records following initial taxpayer contact. 

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      a.  Records requested for audits scheduled within 120 days of the expiration of the 
          statue, out-of-state audits, or audits where the taxpayer postpones the start of 
          fieldwork beyond 30 days of the initial contact must be requested on a formal 
          RFR; refer to step 2.   
  2. Records necessary to complete the audit that are not made available during fieldwork or 
     records requested under Step 1a must be requested on the RFR.   
      a.  Ask the representative to sign the RFR acknowledging receipt of the request.   
      b.  If the representative declines to sign indicate: “The taxpayer declined to sign” and 
          the date when the RFR was provided at the bottom of the form. 
           i.    Use email tracking to document receipt of RFRs not delivered in person.   
  3. Grant 30 days for RFRs.  
      a.  Exceptions, only at the taxpayer’s request, are given.   
           i.    Discuss the request with supervisor. 
           ii.   Taxpayer must provide written request for periods greater than 30 days. 
           iii.  The request must identify the date records will be provided. 
           iv.   If the taxpayer request less than 30 days, use this date on the RFR.   
  4. Schedule an appointment to review the records with the representative for the due date 
     of the RFR. 
      a.  For out-of-state audits, the auditor must contact the taxpayer prior to the booking 
          of the trip to confirm the availability of the requested records.   
  5. Create a calendar appointment for the due date of the RFR and send a copy to 
     supervisor with a copy of the RFR.   
  6. The due date of the RFR must be entered in the “Audit” tab, “Attributes” subtab in 
     PATH. 
  7. Contact the representative a week prior to the due date of the RFR to check on the 
     status of the requested information.   
      a.  Record date and result of call. 
           
  8. Ensure that the taxpayer completed the RFR and indicates why certain records were 
     not made available or request an extension of time.  
  9. If the taxpayer doesn’t provide requested records or request an extension, issue a 
     second RFR and a cover letter which can be found in the Bureau’s audit application 
     software.   
      a.  Consult with supervisor prior to issuing second RFR. 
      b.  Follow steps 2-8 above. 
      c.  Inform the taxpayer of the potential deficiency. 
      d.  Send a copy to the representative’s immediate supervisor. 
  10. If the taxpayer doesn’t provide requested records or requests another extension, issue a 
     third and “Final Request” and a cover letter which can be found in the Bureau’s audit 
     application software. 

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      a.       Auditor must consult supervisor prior to issuing third and final RFR.   
      b.       Follow step 2-8 above.  
      c.       The audit report and schedules showing the audit deficiency will be prepared and 
               included with the “Final Request”.   
      d.       A copy must be sent to the representative’s immediate supervisor and a 
               corporate officer.     

 Note:  A second or third RFR is not required for requesting specific source documents such as 
 exemption certificates, purchase orders, specific sales invoices, and specific purchase invoices.  
 However, it is recommended to request the source documents when requesting records 
 necessary to identify detail transactions.    For example, when requesting the fixed asset 
 schedule, the corresponding purchase invoices should also be requested. Any second or third 
 RFR for specific source documents must be approved by the supervisor.               

 Requesting Records from Third Party 

 The confidentiality provisions of the Sales and Use Tax Act require approval in those instances 
 where an auditor contacts the supplier or customer of a taxpayer under audit for information. 
 The auditor should request that the taxpayer secure all necessary documentation to conduct 
 the audit.  A Request for Financial Records form should be presented to the taxpayer for all 
 necessary records not made available.   
 When the taxpayer does not have records in their possession, they may obtain documentation 
 from third parties.   
 The auditor may not contact a third party for documentation unless express written consent has 
 been obtained from the taxpayer. See sample letter: Requesting Records from Third Party 
 Sample Letter .  
 The only exception to the requirement to obtain written permission from the taxpayer is when 
 third  party contact is  necessary in establishing fraud.  Should the reason  for contacting a 
 supplier be to establish fraud, the auditor must obtain approval from the Director of the Bureau 
 of Audits.  All facts surrounding the audit must be explained in the request.  Approval will then 
 be sought from the Office of Chief Counsel in order to protect the auditor from the charge of 
 violating confidentiality. 

 Penalty Abatement  
 The auditor may offer penalty abatement only if the following criteria is met: 
  1.   All collected tax is remitted (i.e., there is not state or local sales tax deficiency).  Cash 
      to accrual conversion on a first-time audit are accepted only if: 
      a.  All of the tax collected on the cash basis was properly reported or 
      b.  The adjustments to the accrual account are to correct jurisdiction issues (i.e., the 
               result is not net accrual deficiency and a deficiency in one jurisdiction is exactly 
               offset by a credit in another).  

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  2.  The total audit assessment is less than $15,000 or less than 25% of the total combined 
      reported tax.  

 If both criteria are met, the taxpayer qualifies for discretionary penalty abatement at the audit 
 level.   
 Penalty abatement is approved by the audit supervisor who will sign the Penalty Abatement 
 Approval Form prior to providing the  Penalty Abatement Petition Form to the taxpayer.  Both 
 forms are to be included on the Additional Headquarters Processing Request form indicating 
 penalty abatement is being offered.   
 Supervisors may contact the Program Administrator to receive approval to either deny or offer 
 penalty abatement if the taxpayer does or does not qualify for penalty abatement on the above 
 criteria.  The reason for exception approval should be listed in the “Additional Comments” section 
 of the approval form and approval from the Program Administrator must be obtained prior to 
 providing any petition forms to the taxpayer.   
 Note:  The auditor should instruct any taxpayer that are not offered penalty abatement at the 
 audit level that they can still petition for reassessment to have their penalties abated. 

 Research & Development-Testing 

 Laboratories 
 The auditor must use the following methods to determine whether a testing laboratory qualifies 
 for the manufacturing/research exemption: 

    Determine areas that are not directly used in manufacturing: 
    Managerial activities 
    Sales activities 
    Other nonoperational activities of a research establishment or project, motor vehicles, & 
      etc. 
    The test laboratory may concede certain labs/division as not qualifying for an exemption 
      under the Lancaster Labs court decision.   
    Labs that only test water samples or perform nutritional label testing may be excluded.   
    The taxpayer under audit must survey customers to determine whether the testing being 
      done for clients qualifies for the manufacturing/research exemption or provide other 
      documentation to establish the activities performed for their customers qualify for the 
      exemption. 

 Sample Questions: 

 Describe your company's general business operations and the specific business activities that 
 were relevant to your transactions with (taxpayer’s name).   
 For the listed invoices, please describe the services that were provided by (taxpayer’s name) 
 and the specific segment(s) of your business to which the services relate.  If samples were 

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 submitted for analysis, please describe the nature of the submitted samples and from where in 
 your business process the samples were generated.  
 Describe the primary objectives of the services that were provided by (taxpayer’s name).  
 The taxpayer must be able to provide total revenue per customer and based on determination 
 for each customer, calculate revenue generated from activities that meet the  threshold of 
 manufacturing in Lancaster Laboratories and or qualify as contract  research.     “Exempt 
 Customer Revenue”/Total Revenue = %.   If the survey for the department/division indicates the 
 equipment is used more than 50% of the time in an exempt manner, then 100% of the purchase 
 price of the equipment is exempt from tax.  Supplies will be assessed based on the taxable 
 percentage of the department/division. 

 Example: 

 If the surveys determine the property is used 70% of the time in an exempt manner, then 30% 
 of the supplies used in the department/division will be subject to tax.   
 If the taxpayer refuses to do the survey, this will be documented in the audit narrative and should 
 be formally documented by a Request for Financial Records form or other evidence that the 
 request was made, and the taxpayer refused.  All assets and expenses will be assessed.  This 
 procedure has been sustained through BOA and BF&R.    

 Services-Employee Cost 
 The Bureau will allow the purchaser to obtain amended invoices or statements from the vendors 
 establishing the amount of nontaxable employee costs when such costs were not listed on the 
 original invoice.  This policy will apply to only the purchaser of Help Supply, Employment Agency 
 and/or Interior Office Cleaning services.  The amended invoices or statements may be used for 
 assessment purposes, issuing a third-party credit or overpayment of use tax.   
 The statements from the vendors must be on the vendor letterhead and signed by the vendor or 
 authorized representative.  The statements are to include the period of time of the transactions 
 and the percentage of employee costs on each individual invoice or the aggregate percentage 
 of employee costs.  
 Note: Templates are available  in the “Forms and Packages” folder  in  the  Bureau’s  audit 
 application software to calculate employee costs.  

 Taxable Use of Equipment Purchased for 

 Resale, Rental or Charter 
 When a taxpayer purchases equipment (such as a crane) or other items exempt from tax by 
 claiming resale, rental or charter, the taxpayer is responsible for self-assessing use tax on the 
 fair rental value of the item that is put to taxable use.  Fair rental value will be considered to be 
 the prevailing market rate (by hour, day, or month).  If the rental usually includes an operator, 
 the cost of the operator may be subtracted from the prevailing market rate to arrive at the fair 
 rental value.  Operators supplied by anyone other than the owner of the equipment should be 
 treated as help supply.   

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 The auditor should document the determination of the fair rental amount established by use of 
 supporting documentation such as rate schedules or price lists.   
 Note:  The tax applicable to the fair rental value of items purchased for resale, rental, or charter 
 should not be confused with items that  are determined to be exempt from tax  due to 
 predominance of use. 

 Consent/Waivers 
 The Consent to Extend Time Limit for Assessment/Determination of Tax and to Extend Period 
 of Time for Record Retention form is used to extend the time limit for record retention and 
 assessment of the specific tax under audit. When collateral audits are performed on different 
 types of taxes, a separate waiver is needed for each type of tax.  
 In order to protect the Commonwealth’s interest where reporting periods are in jeopardy due 
 to the expiration of the statute of limitations, waivers will be required under the following 
 circumstances: 

 Mandatory and Priority Assignment 

 Audits identified by the Program Administrator as mandatory or as a high priority in the case 
 management system must be completed without the loss of any statutory periods. 

 Sales Tax Assignment in Inventory 

 All sales tax assignments in the regions inventory by September 1 must be completed 
 without the loss of any statutory periods.  Audits received after that date but before 
 November 1 are to be reviewed by the Regional Manager for potential non-compliance to 
 ascertain if an attempt to schedule fieldwork and pursue a waiver is warranted. 

 Issuing a Waiver and Waiver Extensions  

 Taxpayers Delays   

 When scheduling is delayed at the taxpayer’s request or the taxpayer is not providing records 
 that allow for the timely completion of the audit before statutory periods expire, a waiver must 
 be obtained.  

 Note:  Once waiver extensions exceed eighteen months from the original statutory deadline, 
 regions are required to bring audit periods forward before authorizing additional waivers or 
 request the follow-up collateral audit.    

 Audit Plans 

 Waivers and extensions of waivers are required to be accompanied by an Audit Plan that is 
 reviewed internally with the Regional Manager and established with the taxpayer’s 
 representative.  

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 Exception can be made by the Regional Manager for situations where the taxpayer is 
 requesting a delay start of the audit and the waivers is for a period of time less than 18 
 months from the original statutory deadline.  

 Periods to Expire within Three Months 

 A waiver is not to be requested from a taxpayer for any period that will expire within three 
 months of the engagement letter date unless it is a collateral assignment or there is Program 
 Administrator approval.  

 Waiver Extensions 

 Any waiver extending the original statutory deadline beyond eighteen months is only to be 
 granted with: 
    a taxpayer commitment to an audit timeline in writing, or 
    a taxpayer signed Audit plan.    
 Any exceptions must be approved by the Program Administrator.   

 Monitoring Waivers 

 The audit supervisors are to monitor each audit in progress on which a waiver has been obtained 
 to make sure that the auditor begins and completes the audit timely and allows sufficient time 
 for the audit assessment to be mailed before the period expires.  As part of this monitoring 
 process, the beginning and ending dates of the waived period as well as the waiver expiration 
 date must be entered into PATH as soon as possible.   
 The revenue regional manager is ultimately responsible for obtaining the waiver and the timely 
 completion of the assignment. 
 When properly completed, the waiver becomes a binding legal document.   
 The waiver must be signed by a corporate officer, an authorized POA or a principal member of 
 the legal entity. 
 An auditor may accept an electronically signed waiver or an electronic image of wet signature 
 waiver if the signer  provides corroboration that the use of their electronic signature was 
 authorized.  To corroborate the signature, the Regional Manager should send an email to the 
 signer’s email address requesting the signer to verify they did authorize the use of their 
 signature.   
 Note:  The above waiver policy does not pertain to trust fund money taxes collected and not 
 reported.  Taxes collected and not reported may be assessed for any period beyond the statute. 
  
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 Suggested email content: 

  Subject: Digital Signature Verification – Consent to Extend Time Limit to Assess – SLSAXXXXX 
   
  Mr./Mrs. XXXXX, 
  A “Consent to Extend Time Limit for Assessment/Determination of Tax and to Extend Period of 
  Time for Record Retention” was recently received by the Bureau of Audits extending the period for 
  assessment for “Name Legal Entity”.  
  This form included your signature in an electronic format that is not directly verifiable by the Bureau 
  of Audits. 
  Please respond to this email confirming you authorized the use of your electronic signature on this 
  form. 
                                            
                       Figure 8.4 Suggest email content for waiver. 
                                            
 If the recipient of the email indicates they did not authorize the use of their signature or fails to 
 respond to the email, the waiver cannot be accepted.  If the recipient authorized the use of their 
 signature, a copy of the response should be included as an attachment to the waiver.   
 For any electronic image of wet signature, an attempt should be made to obtain a hardcopy of 
 the wet signature.    
 Note: A waiver is not required for non-filed returns or filed returns when there is evidence of the 
 failure to report collected sales tax.    

 Board of Appeals (BOA) and Board of 

 Finance & Revenue (BFR) Decisions 
 For the most part, Section 210 of the Taxpayer’s Bill of Rights prevents the Department from 
 assessing a taxpayer that raises an identical or substantially identical issue(s) when the BFR 
 issues a decision in favor of the taxpayer and the Department has not appealed the decision. 
 This includes refund and reassessment petitions. 
 The Department is not bound to follow a prior BOA or BFR decision under the following 
 circumstances: 

    The Department appeals the BFR decision to the Commonwealth Court. 
    Decisions from the BOA. 
    The Department publishes a bulletin addressing the Department’s position on the specific 
       issue.  However, any change will be applied prospectively from the date the bulletin was 
       issued.   

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      Any change in statute or court decision affecting the specific issue.  However, any change 
        resulting from a change of statute will be applied prospectively from the effective date of 
        the statute. 
      If the facts or circumstance surrounding a favorable decision change or are not the same 
        as presented to the Boards.   
 The regional staff must consult with HQ before deciding not to follow any prior BOA or BFR 
 decisions.   
 Link:  1996 Act 195 - Section 210 of Taxpayer's Bill of Rights 

 Audit Plan and Audit Status Worksheet 
 An Audit Plan is required if a waiver or waiver extension has been requested.   As a best 
 practice, the Audit Status Report Worksheet should be completed at the start of every audit to 
 assist the auditor to properly organize and manage the audit, so it is performed in an effective 
 manner. 

 Difference of Audit Status Report Worksheet and Audit plan 

 Both reports can be found in the SLSWKS.xlsm within the attachment folder of the Bureau’s 
 audit application software.  The Audit Status Report Worksheet is to be completed by the auditor 
 to track the progress of an audit and assist in devoting the appropriate attention to important 
 areas of the audit.   The worksheet lists the audit area to be reviewed, the method being used 
 to complete the review, the procedures being used, what records are required, expectation to 
 complete, along  with several other descriptive columns.   The information inputted in  the 
 worksheet, which is a macro-enabled Excel file, will carry over to the    Audit Plan.  Once the 
 worksheet is completed and the Audit Plan needs to be generated, the auditor will click the 
 "Refresh Audit Plan" which will create the Audit Plan to submit for review and approval. 
 The Audit Plan outlines the audit area that still needs to be reviewed, what procedures will be 
 used, the records required to complete the review.   The   Audit Plan  also includes date the 
 taxpayer is to provide records and a target date to complete the review.   

 Procedures 

 The Audit Plan is required with all waivers and waiver extensions. The Audit Plan will be printed, 
 reviewed, and approved with Supervisor.  The     Audit Plan will be attached to the Consent to 
 Extend Time Limit for Assessment/Determination of Tax and to Extend Period of Time for Record 
 Retention  form and approved by the Regional Manager.    Each  Audit Plan        prepared and 
 approved will be saved to the Bureau’s audit application software under attachments.   

 Entity Changes 
 If the Bureau of Audits Registration Verification form discloses a FEIN change or an ownership 
 change occurring as result of the following scenarios listed below, then the entity may require 
 a new account number.   
 Note:  Any change in entity requires a new assignment number.  

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  As a result of a:                            Then: 

  Sole proprietorship to another sole          The successor sole proprietor is considered a 
  proprietorship regardless of if husband      new entity.  The new entity must obtain a 
  and wife.                                    new account by completing an application 
                                               online via "Pennsylvania Online Business 
                                               Tax Registration” in myPATH.  
  Sole proprietorship to a corporation         The corporation is considered a new entity.  
                                               The new entity must obtain a new account 
                                               number by completing an application online 
                                               via "Pennsylvania Online Business Tax 
                                               Registration" in  myPATH.  
  Sole proprietorship to a partnership         The partnership is considered a new entity.  
                                               The new entity must obtain a new account 
  (Whether or not the sole proprietor is one 
                                               number by completing an application online 
  of the partners.) 
                                               via "Pennsylvania Online Business Tax 
                                               Registration” in myPATH.   
  Partnership to a sole proprietorship         The sole proprietor is considered a new 
  regardless of if a partnership still exists. entity.  The new entity must obtain a new 
                                               account number by completing an application 
                                               online via "Pennsylvania Online Business 
                                               Tax Registration" in  myPATH. 

  Partnership adds or subtracts a partner      The partnership is considered a new entity 
  and receives a new EIN.                      since it received a new employer 
                                               identification number.  The new entity must 
                                               obtain a new account number by completing 
                                               an application online via "Pennsylvania 
                                               Online Business Tax Registration" in  
                                               myPATH. 

  Partnership to a corporation                 The new corporation is considered a new 
                                               entity.  The new entity must obtain a new 
                                               account number by completing an application 
                                               online via "Pennsylvania Online Business 
                                               Tax Registration" in myPATH. 

  Corporation to a corporation                 The new corporation is considered a new 
                                               entity.  The new entity must obtain a new 
                                               account number by completing an application 
                                               online via "Pennsylvania Online Business 
                                               Tax Registration” in myPATH. 
  Corporation to a limited liability company   A new audit assignment number is necessary 
  (through merger or stock sale)               for the new LLC even if the LLC has retained 
                                               the same EIN as the corporation.  LLC must 
                                               obtain a new account number by completing 
                                               an application online via "Pennsylvania 

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                                           Online Business Tax Registration" in 
                                           myPATH. 
  Corporation to a sole proprietorship     The sole proprietorship is considered a new 
                                           entity.  The new entity must obtain a new 
                                           account number by completing an application 
                                           online via "Pennsylvania Online Business 
                                           Tax Registration" in myPATH. 
  Corporation to a partnership             The partnership is considered a new entity.  
                                           The new entity must obtain a new account 
                                           number by completing an application online 
                                           via "Pennsylvania Online Business Tax 
                                           Registration" in myPATH.  
  Sole Proprietorship to Single Member LLC A new audit assignment number is necessary 
                                           for the new LLC even if the LLC retain the 
                                           same EIN as the sole proprietorship.  LLC 
                                           must obtain a new account number by 
                                           completing an application online via 
                                           "Pennsylvania Online Business Tax 
                                           Registration" in myPATH. 

                       Figure 8.3 Entity Changes Examples 
                                            
 Refund of Sales Tax Paid – (REV-1890) 
 The rental of equipment is subject to tax.  In situations where the taxpayer is requesting a third 
 party credit claiming the rental was a nontaxable service, the vendor and the taxpayer must 
 complete the Vendor Acknowledgement of Sales Tax Incorrectly Charged and Agreement to 
 Pay Sales and Use Tax, (REV-1890).  This form acknowledges the vendor incorrectly charged 
 sales tax on a nontaxable service.    As part of the acknowledgement, the vendor agrees to 
 remit appropriate tax on the taxable personal property used in providing the nontaxable service, 
 including any tax on the fair rental value of the equipment.  Additionally, the vendor agrees to 
 extend the time limit for assessment of any tax.  If the vendor fails to remit the appropriate tax, 
 the Department will  assess such tax against the vendor, plus appropriate  interest,  and 
 penalties.  This form must be included as part of the audit report.   
 Also notify HQ on the Additional Headquarters Processing Request form of the REV-1890. 
  
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