JOSH GREEN, MD 
GOVERNOR 

ANNE E. LOPEZ                       STATE OF HAWAII                                  LYNETTE J. LAU
ATTORNEY GENERAL                                                                     ADMINISTRATOR
                       DEPARTMENT OF THE ATTORNEY GENERAL 
                               Ka ʻOihana O Ka Loio Kuhina 
                       CHILD SUPPORT ENFORCEMENT AGENCY 
                       601 Kamokila Boulevard, Suite 251, Kapolei, Hawaii 96707-2021 
                               (808) 207-9915   Mainland: 1-888-314-0037

                     STATE DIRECTORY     OF NEW HIRES 
                       QUESTIONS AND ANSWERS 

1. Q.  Who must report?
A. Effective October 1, 1998, all Hawaii employers are required to report information about
new employees to the Child Support Enforcement Agency (CSEA), New Hire Reporting.
This includes all businesses, state and local government employers,  and non-profit
organizations regardless of the number of employees.

2. Q.  Why do I have to report?
A. The Personal Responsibility and Work Opportunity Reconciliation Act of 1996
(PRWORA) mandated the creation of a National Directory of New Hires and required
each state to have a  New Hire Reporting program in  effect by October 1, 1998.
PRWORA required employers to report certain information on their newly hired
employees to their State Directory of New Hires (SDNH).

3. Q.  Which employees do I report?
A. The term “new hire” means an employee who has not previously been employed by the
employer or was previously employed by the employer but has been separated from the
prior employement for at least sixty consecutive days.

4. Q.  What information must be reported?
A. There are six Federally-mandated data elements employers are required to report:
                 1.  Employee’s name
                 2.  Employee’s address
                 3.  Employee’s social security number
                 4.  The date services for remuneration were first performed by the employee.
                     This may be the same date as the date of hire.
                 5.  Employer’s name
                 6.  Employer’s address
                 7.  Employer’s Federal Employer Identification Number (FEIN)
There are three additional data elements that are optional:  State of hire, State EIN and 
employee’s date of birth. 

5. Q.  How much time do I have to report a new employee?
A. Employers must report the new employee information to the CSEA as soon as possible
and no later than 20 days from the employee’s first day of work.

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New Hire Reporting 
 
6. Q.  What type of penalty is charged if the report is not filed? 
 A.  $  25.00        Late filing 
 $500.00             If the failure is a  result of conspiracy between the employer  and the 
 employee not to supply the report or to supply a false or incomplete report. 
 
7. Q.  When an employee leaves my employment, do I have to report this information? 
 A.  NO.  You only have to report when an employee begins his/her employment with you. 
 
8. Q.  Where do I report? 
 A.  Mail:  Child Support Enforcement Agency 
  New Hire Reporting 
  Kakuhihewa Building 
  601 Kamokila Blvd., Suite 251 
  Kapolei, HI  96707 
 Fax:  (808) 692-7001 
 Phone: (808) 692-7029 
 
9. Q.  How can an employer report New Hire information? 
 A.  There are several reporting methods: 
 
 W-4 Form            After  an employee completes the  IRS W-4 form, fill in the employer 
 information in the spaces provided, then fax or mail a  copy to the CSEA New  Hire 
 Reporting. 
 
 SFTP Electronic Reporting   Contact the CSEA for the file format and SFTP account 
 forms and we’ll work out an arrangement that will save us both time and unnecessary 
 paperwork.  The file format is also available on the CSEA website in the Information for 
 Employers link. 
 
 Internet transmission is currently not available. 

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