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           Collection Appeal Rights

You may appeal many IRS collection actions to the IRS Office of Appeals (Appeals). Appeals is separate from and independent of the 
IRS Collection office that initiated the collection action. Appeals ensures and protects its independence by adhering to a strict policy 
of prohibiting certain ex parte communications with the IRS Collection office or other IRS offices, such as discussions regarding the 
strengths or weaknesses of your case. Revenue Procedure 2012-18 has more information about Appeals’ independence and ex 
parte communication and is available at www.IRS.gov.
The two main procedures are Collection Due Process and Collection Appeals Program. Other procedures are described on page 
four of this publication and at www.IRS.gov.
Collection Due Process (CDP) is available if you receive one of the following notices:
NoticeofFederalTaxLienFilingand              YourRighttoaHearingunderIRC6320
FinalNotice-NoticeofIntenttoLevyandNoticeof             YourRighttoaHearing
NoticeofJeopardyLevyandRightof               Appeal
NoticeofLevyon YourStateTaxRefund–Noticeof              YourRighttoaHearing
PostLevyCollectionDueProcess(CDP)Notice
Collection Appeals Program (CAP) is available for the following actions:
BeforeoraftertheIRSfilesaNoticeofFederalTaxLien
BeforeoraftertheIRSleviesorseizesyourproperty
Termination,orproposedtermination,ofaninstallmentagreement
Rejectionofaninstallmentagreement
Modification,orproposedmodification,ofaninstallmentagreement
CAP generally results in a quicker Appeals decision and is available for a broader range of collection actions. However, you cannot 
go to court if you disagree with the CAP decision. CAP procedures are described on pages three and four of this publication.
You may represent yourself at CDP, CAP and other Appeals proceedings. Or, you may be represented by an attorney, certified public 
accountant, or a person enrolled to practice before the IRS. Also, you may be represented by a member of your immediate family, 
or in the case of a business, by regular full-time employees, general partners or bona fide officers.
A Low Income Taxpayer Clinic (LITC) may represent you if you qualify. LITCs are independent from the IRS and most provide 
representation before the IRS or in court on audits, tax collection disputes, and other issues for free or for a small fee. Some clinics 
can provide multilingual information about taxpayer rights and responsibilities. Publication 4134, Low Income Taxpayer Clinic List, 
provides information on clinics in your area and is available at your local IRS office, by calling 1-800-829-3676, or from www.IRS.gov.
If you want your representative to contact us or appear without you and to receive and inspect confidential material, you must file 
a properly completed Form 2848 (no earlier than 10/2011 revision), Power of Attorney and Declaration of Representative. You may 
also authorize an individual to receive or inspect confidential material but not represent you before the IRS, by filing a Form 8821, 
Tax Information Authorization. These forms are available at your local IRS office, by calling 1-800-829-3676, or from www.IRS.gov.

HEARING AVAILABLE UNDER COLLECTION DUE PROCESS (CDP) For Lien and Levy Notices

By law, you have the right to a CDP hearing when you receive      The IRS does this by issuing you a pre-levy or post-levy notice. 
a Notice advising you of this right and you timely postmark a     The notice is mailed, given to you, or left at your home or office. 
request for a hearing to the address indicated on the Notice.     During the 30-day period from the date of the notice, you may 
You are limited to one hearing under section 6320 (Notice and     request a hearing with Appeals. There are four exceptions to 
opportunity for hearing upon filing of notice of lien) and 6330   issuing this notice before levy:
(Notice and opportunity for hearing before levy) for each tax     1.  When collection of the tax is in jeopardy. 
assessment within a tax period.                                   2.  When the IRS levies your state tax refund.
You may contest the CDP determination in the United States        3.  When the criteria for a Disqualified Employment Tax 
Tax Court.                                                              Levy is met.
                                                                  4.  When the IRS serves a federal contractor levy.
Lien Notice: The IRS is required to notify you the first time a 
Notice of Federal Tax Lien is filed for each tax and period. The  You may request a hearing after the levy action in these 
IRS must notify you within 5 business days after the lien filing. instances.
This notice may be mailed, given to you, or left at your home 
                                                                  If your request for a CDP hearing is not timely, you may request 
or office. You then have 30 days, after that 5-day period, to 
                                                                  an equivalent hearing. To receive an equivalent hearing, your 
request a hearing with Appeals. The lien notice you receive will 
                                                                  request must be postmarked on or before the end of the one-
indicate the date this 30-day period expires.
                                                                  year period after the date of the levy notice or on or before the 
Levy Notice: For each tax and period, the IRS is required to      end of the one-year period plus 5 business days after the filing 
notify you the first time it collects or intends to collect a tax date of the Notice of Federal Tax Lien.
liability by taking your property or rights to property.

           Publication 1660  (Rev. 7-2018)  Catalog Number 14376Z  Department of the Treasury  Internal Revenue Service  www.irs.gov



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How do you request a CDP or equivalent hearing with the               What will happen when you request a CDP or equivalent 
Office of Appeals?                                                    hearing with the Office of Appeals?
Complete Form 12153, Request for a Collection Due Process             After you request a hearing, you may still discuss your concerns 
or Equivalent Hearing, or other written request with the same         with the Collection office that sent the lien or levy notice. If you 
information and send it to the address shown on your lien or          are able to resolve the issues with that office, you may withdraw 
levy notice. To request an equivalent hearing, you must check         your request for a hearing. If you are unable to, or do not choose 
the Equivalent Hearing box on line 7 of Form 12153, or if you         to, resolve the issues with the Collection office, your case will 
don’t use Form 12153 write that you want an equivalent hearing        be forwarded immediately to Appeals.
if the CDP hearing request is late. If you received both a lien 
                                                                      Appeals will contact you to schedule a conference. Your 
and a levy notice, you may appeal both actions by checking the 
                                                                      conference may be held by telephone, correspondence, or, if 
boxes on line 6 of Form 12153 or if you don’t use Form 12153, 
                                                                      you qualify, in a face-to-face conference at the Appeals office 
you may appeal both actions in one written request. You must 
                                                                      closest to your home, school or place of business. To qualify for 
identify your alternatives to, or your reasons for disagreeing 
                                                                      a face-to-face conference, you must not raise any issues that 
with, the lien filing or the levy action. Alternatives or reasons for 
                                                                      are deemed as frivolous or made with a desire solely to delay or 
disagreeing may include:
                                                                      impede collection. If you are proposing a collection alternative, it 
•  Collection alternatives such as installment agreement or           may be necessary for you to submit financial information or tax 
      offer in compromise.                                            returns. Generally, the Office of Appeals will ask the Collection 
                                                                      Function to review, verify and provide their opinion on any new 
•  Subordination or discharge of lien.                                information you submit. We will share their comments with you 
•  Withdrawal of Notice of Federal Tax Lien.                          and give you the opportunity to respond. If you request a face-
                                                                      to-face hearing, the Appeals officer will notify you by letter if you 
•  Appropriate spousal defenses.                                      need to take steps to qualify for a face-to-face conference.
•  The existence or amount of the tax, but only if you did            Unless  one  of  the  exceptions  in  section  6330(f)  applies, 
      not receive a notice of deficiency or did not otherwise         for  Jeopardy  situations,  State  Income  Tax  levies,  Federal 
      have an opportunity to dispute the tax liability.               Contractor levies or Disqualified Employment Tax levies, levy 
                                                                      action is not permitted for the subject tax and periods during the 
•  Collection of the tax liability is causing or will cause an        30 days after the levy notice and during the timely requested 
      economic or other hardship.                                     CDP hearing process. Normally, there will be no levy action 
Note: You may not raise an issue that was raised and                  during the period you have to request a hearing from a lien 
considered  at  a  prior  administrative  or  judicial  hearing,  if  notice and during the related CDP hearing process.
you, or your representative, participated meaningfully in the         If your request for a CDP hearing is timely, the 10-year period 
prior hearing or proceeding. Also, you may not challenge the          the IRS has to collect your taxes will be suspended until the 
existence or amount of an assessment made based on court              date Appeals’ determination becomes final or you withdraw 
ordered restitution.                                                  your request for a hearing in writing.
Form 12153 is available at your local IRS Office, by calling          At the conclusion of the CDP hearing, Appeals will issue a 
1-800-829-3676, or from www.IRS.gov. Include a copy of your           determination letter unless you have withdrawn your hearing 
lien and/or levy notice. List all taxes and tax periods included on   request. If you don’t agree with Appeals’ determination, you 
the notice you received for which you are requesting a hearing.       may request judicial review of the determination by petitioning 
You are entitled to only one hearing relating to a lien notice and    the United States Tax Court within the time period provided for 
one hearing relating to a levy notice, for each taxable period.       in the Appeals’ determination letter. You may not be able to 
In general, the IRS will deny a hearing request that only raises      raise issues in the Tax Court if you do not raise them during the 
issues identified by the IRS as frivolous or that are made solely     Appeals hearing, and the Tax Court may limit the evidence you 
to delay or impede collection. For a nonexclusive listing of          can present to the evidence you submitted to Appeals during 
issues identified by the IRS as frivolous, see “The Truth About       the hearing. You should, therefore, raise all issues and present 
Frivolous Tax Arguments” on www.IRS.gov.                              all evidence during the Appeals hearing, in order to preserve 
To preserve your right to go to court, you must request a CDP         your rights to raise issues and have evidence considered in 
hearing within the time period provided by law. Your request for      subsequent court proceedings.
a CDP hearing must be sent to the address on the lien or levy         Appeals will retain jurisdiction over its determination. You may 
notice and postmarked on or before the date shown in the lien         return to Appeals if you believe that the Collection function 
notice or on or before the 30th day after the date of the levy        did not carry out Appeals’ determination as it was stated or if 
notice.                                                               there is a change in your circumstances that affects Appeals’ 
Before you formally appeal a lien or levy notice by sending           determination. However, you must first try to work with Collection 
us Form 12153, you may be able to work out a solution with            to resolve the problem.
the Collection office that sent the notice. To do so, call the        If your request for a CDP hearing is not timely and you request 
telephone number on the lien or levy notice and explain to the        an equivalent hearing, the law does not prohibit levy and the 
IRS employee listed on the notice or other representative why         collection statute is not suspended. Furthermore, you cannot 
you disagree with the action.                                         go to court if you disagree with Appeals’ decision.
If a telephone number is not shown on the notice, you can call 
1-800-829-1040. This contact, however, does NOT extend the 
30-day period to make a written request for a CDP hearing.



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      HEARING AVAILABLE UNDER COLLECTION APPEALS PROGRAM (CAP)
                        For Liens, Levies, Seizures and Installment Agreements

The CAP procedure is available under more circumstances 
than Collection Due Process (CDP). Unlike CDP, you may not         2.  If you can’t reach an agreement with the employee, tell the 
challenge in CAP the existence or amount of your tax liability.    employee that you want to appeal his or her decision. The 
You also cannot proceed to court if you don’t agree with Appeals’  employee must honor your request and will refer you to a 
decision in your CAP case. Collection actions you may appeal       manager. The manager will either speak with you then or 
under CAP are:                                                     will return your call within 24 hours.
Notice of Federal Tax Lien. You may appeal the proposed            3.  Explain to the manager which action(s) you disagree with 
filing of a Notice of Federal Tax Lien (NFTL) or the actual filing and why. The manager will make a decision on the case. 
of an NFTL at the first and each subsequent filing of the NFTL.    If you don’t agree with the manager’s decision, your case 
You may also appeal denied requests to withdraw a NFTL, and        will be forwarded to Appeals for review. You do not have to 
denied discharges, subordinations, and non-attachments of a        submit the appeal request in writing.
lien.                                                              How do you appeal a lien, levy or seizure action if you have 
Third parties may file a CAP appeal regarding the filing of a      been contacted by a Revenue Officer?
notice of lien against alter ego or nominee property. There are    1.  If you disagree with the decision of the Revenue Officer, 
no CDP rights available for persons determined to be nominees      you must first request a conference with the Collection 
or alter egos. Persons assessed as transferees under Internal      manager.
Revenue Code (IRC) Section 6901, however, are entitled to          2.  If you do not resolve your disagreement with the 
CDP rights.                                                        Collection manager, you may submit a written request for 
Notice of Levy. You may appeal before or after the IRS places      Appeals consideration, preferably by completing Form 
a levy on your wages, bank account or other property. Once         9423, Collection Appeal Request. This form is available 
the levy proceeds have been sent to the IRS, you may also          at your local IRS office, by calling 1-800-829-3676, or 
appeal the denial by the IRS of your request to have levied        from www.IRS.gov. Check the action(s) you disagree 
property returned to you. Please note that a request to return     with and explain why you disagree. You must also offer a 
levy proceeds must be made within 9 months from the date of        solution to resolve your tax problem.
such levy if it was made on or before March 22, 2017. If the levy  3.  Submit the Form 9423 to that Collection office.
was made on or after March 23, 2017, your request must be 
made within 2 years from the date of such levy. See IRC Section    4.  If you request an appeal after the IRS makes a seizure, 
6343(d). You may also have additional CDP appeal rights. See       you must appeal to the Collection manager within 10 
the preceding information regarding Hearing Available under        business days after the Notice of Seizure is given to you 
Collection Due Process.                                            or left at your home or business.
Seizure of Property. You may appeal before or after the IRS        5.  You should let the Revenue Officer or manager know 
makes a seizure but before the property is sold.                   within 2 business days after your conference with the 
                                                                   Collection manager if you want to appeal under CAP or 
Rejection,  Modification  or  Termination  of  Installment         the IRS will resume collection action. Your Form 9423 
Agreement.  You may appeal when the IRS rejects your request       must be postmarked within 3 business days after the 
for an installment agreement. You may also appeal when             date of your conference with the Collection manager in 
the IRS proposes to terminate or terminates your installment       order to prevent the resumption of collection action.
agreement.                                                         6.  If you request a conference and are not contacted by 
In addition, you may also appeal when the IRS proposes to          a manager or his/her designee within two (2) business 
modify or modifies your installment agreement.                     days of making the request, you can contact Collection 
                                                                   again or submit Form 9423. If you submit Form 9423, 
Wrongful Levy. If you are not liable for tax and the IRS has       note the date of your request for a conference in Block 15 
levied or seized property that you believe belongs to you or in    and indicate that you were not contacted by a manager. 
which you have an interest superior to the IRS, you may appeal     The Form 9423 should be received or postmarked within 
the denial by the IRS of your request to release the levy or       four (4) business days of your request for a conference 
seizure, or return the property or its value. Please note that a   as collection action may resume.
request to the IRS to return wrongfully levied property must be 
in writing, filed within 9 months of the levy or seizure if it was How do you appeal the denial by the IRS of your request to 
made on or before March 22, 2017, and must satisfy certain         release or return levied or seized property, if you believed the 
requirements.  If the levy or seizure was made on or after March   property was wrongfully levied or seized?
23, 2017, your request must be made within 2 years from the        1.  If you do not agree with the denial of the request to 
date of the levy or seizure. See Publication 4528, Making an       release or return wrongfully levied/seized property or 
Administrative Wrongful Levy Claim Under Internal Revenue          its value, you must first request a conference with the 
Code (IRC) Section 6343(b).                                        manager of the Advisory Group denying your request.
How do you appeal a lien or levy action if your only               2.  Call the telephone number on the letter denying your 
collection contact has been a notice or telephone call?            request and explain that you want a conference with the 
                                                                   Advisory Group manager.
1.  Call the IRS at the telephone number shown on your 
      notice  or  identified  by  the  IRS  employee  in  a  prior 3.  If you do not resolve your disagreement with the Advisory 
      telephone contact. Be prepared to explain which action(s)    Group manager, you must submit a written request 
      you disagree with and why you disagree. You must also        for Appeals consideration, preferably on Form 9423, 
      offer a solution to your tax problem.                        Collection Appeal Request. 



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4.  This form is available at your local IRS office, by calling      What will happen when you appeal your case?
1-800-829-3676, or from www.IRS.gov. Check the 
                                                                     Lien, Levy and Seizure: Normally, the IRS will not take 
action you disagree with and explain why you disagree.
                                                                     any action to collect the tax for the tax periods Appeals is 
5.  Submit the completed Form 9423 to the Advisory Group             considering, unless the IRS believes the collection of the 
office that denied your request to release or return of              tax is at risk or you are a business meeting the criteria for a 
wrongfully levied/seized property or its value.                      Disqualified Employment Tax Levy.
How do you appeal the rejection of a proposed installment            Installment  Agreements:  IMPORTANT  -  The  IRS  can’t 
agreement?                                                           levy until 30 days after the rejection or termination of your 
                                                                     agreement. If you appeal within the 30-day period, the IRS will 
1. Call the telephone number shown on the letter rejecting your 
                                                                     be prohibited from levying until your appeal is completed unless 
proposed installment agreement and explain that you want to 
                                                                     the IRS believes the collection of the tax is in jeopardy.
appeal the rejection. Your appeal need not be in writing unless 
the rejection letter was sent by a Revenue Officer, in which         Once Appeals makes a decision regarding your case, that 
case your request for an appeal must be in writing, preferably       decision is binding on both you and the IRS. You cannot 
using  Form  9423,  Collection  Appeal  Request.  While  a           obtain judicial review of Appeals’ decision following a CAP 
conference is recommended, you need not have a conference            hearing. However, there may be other opportunities to obtain 
with a Collection manager before appealing the rejection of a        administrative or judicial review of the issue raised in the CAP 
proposed installment agreement.                                      hearing. For example, a third party may contest a wrongful levy 
                                                                     by filing an action in district court. See Publication 4528, Making 
2. Your request for an appeal of the rejection of a proposed 
                                                                     an Administrative Wrongful Levy Claim Under Internal Revenue 
installment agreement must be made on or before the 30th 
                                                                     Code (IRC) Section 6343(b).
day after the date of the rejection letter (the mailing of a written 
request, including a Form 9423, must be postmarked on or             Note: Providing false information, failure to provide all pertinent 
before such day).                                                    information or fraud will void Appeals’ decision.
How  do  you  appeal  the  termination  of  an  installment          APPEAL OF OTHER COLLECTION ACTIONS
agreement?                                                           You may also appeal other collection actions: 
1. Call the telephone number shown on the notice that indicates 
                                                                     •  Rejected Offer in Compromise
that the IRS intends to terminate your installment agreement. 
If you are unable to resolve the matter, then explain that you       •  Proposed Trust Fund Recovery Penalty
want to appeal the termination. Your appeal need not be in 
                                                                     •  Denied Trust Fund Recovery Penalty Claim
writing unless the notice of intent to terminate your installment 
agreement was sent by a Revenue Officer, in which case               •  Denied request to abate penalties (i.e., late payment, 
your request for an appeal must be in writing, preferably using      late filing, or deposit penalties)
Form 9423, Collection Appeal Request. While a conference 
is recommended, you need not have a conference with a                To dispute a penalty in Appeals, follow the protest requirements 
Collection manager before appealing the termination of an            in Publication 5, Your Appeal Rights and How To Prepare 
installment agreement.                                               A Protest If You Don’t Agree. Also, the correspondence you 
                                                                     receive on these types of cases will explain where you should 
2. You will have 30 days from the date of the notice of intent       send your protest.
to terminate in which to request an appeal. Unless you appeal 
within 30 days after the date of the notice, or cure the default, 
the installment agreement will terminate. After the termination 
of your installment agreement, your right to appeal will continue 
for an additional 30 days. Your written request, if mailed, must 
be postmarked within the appeal period. Please note that if you      Help if you are experiencing economic harm...
appeal prior to the termination of your installment agreement,       The Taxpayer Advocate Service (TAS) helps taxpayers 
you may not appeal the decision again once the termination           whose problems with the IRS are causing financial 
takes effect.                                                        difficulties; who have tried but haven’t been able to 
How do you appeal a proposed modification or modification            resolve their problems with the IRS; and those who 
of an installment agreement?                                         believe an IRS system or procedure is not working as it 
                                                                     should. If you believe you are eligible for TAS assistance, 
The IRS may propose to modify the terms of your installment          you can reach TAS by calling the TAS toll-free number at 
agreement based on your financial information. If the IRS does       1-877-777-4778 or TTY/TDD 1-800-829-4059. For more 
not hear from you after proposing to modify your installment         information, go to www.irs.gov/advocate.
agreement, it may proceed to modify your installment 
agreement. If you are informed that your agreement is being          TAS cannot extend the time you have to request a CDP, 
modified or has been modified, you may request an Appeals            equivalent or CAP hearing. The timeframes for requesting 
hearing under CAP procedures. If you wish to file an appeal          these hearings are explained in this publication.
concerning a proposed modification or modification of your 
installment agreement, please follow the directions under the 
section entitled, “How do you appeal the termination of an 
installment agreement?”

              Publication 1660  (Rev. 7-2018)  Catalog Number 14376Z  Department of the Treasury  Internal Revenue Service  www.irs.gov






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