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                        The IRS Collection Process

                                                                                                     Publication 594

                        This publication provides a general description of the IRS collection process. The 
                        collection process is a series of actions that the IRS can take to collect the taxes you 
                        owe if you don’t voluntarily pay them. The collection process will begin if you don’t 
                        make your required payments in full and on time, after receiving your bill.

                        Please keep in mind that this publication is for information only, and may not account 
                        for every tax collection scenario. It’s also not a technical analysis of tax law and does 
                        not include a detailed explanation of your rights. For an explanation of your rights, 
                        please see Publication 1, Your Rights as a Taxpayer.

                        If you have questions or need help
                        Please visit IRS.gov for your tax needs. You can get answers to your tax questions 
                        from the Interactive Tax Assistant IRS.gov/ITA. You can also check IRS.gov/Forms-&-
                        Pubs to find all the IRS tax forms and publications mentioned here and the IRS video 
                        portal at www.irsvideos.gov to view informational videos on a variety of topics in this 
                        publication.

                        You can also call the number on your bill or visit your local IRS office for assistance. 
                        If you don’t have a bill, please go to the IRS.gov/payments page and click on View 
                        Your Balance or call 1-800-829-1040 (individuals) or 1-800-829-4933 (businesses). 
                        Before visiting your local  IRS office, check the “Services Provided” and the hours of 
                        operation at www.irs.gov/localcontacts. Use the “Office Locator” link by entering your 
                        zip code to locate the nearest office which will give you the office address, hours of 
                        operation, and services provided.

                        Overview: Filing a tax return, billing, and collection                                           2
                        General steps from billing to collection                                                         2
                        What you should do when you get an IRS bill                                                      2
                        Who to contact for help                                                                          2
                        Ways to pay your taxes                                                                           2
                        Options for paying in full                                                                       2
                        Options if you can’t pay in full now                                                             3
                        If you are unable to pay at this time                                                            3
                        How long we have to collect taxes                                                                3
                        How to appeal an IRS decision                                                                    4
                        If you don’t pay on time: Understanding collection actions                                       4
                        Collection actions in detail                                                                     5
                        Federal Tax Lien                                                                                 5
                        Notice of Federal Tax Lien                                                                       5
                        Levy: A seizure of property                                                                      6
                        Summons: Used to secure information                                                              7
                        IRS Actions Affecting Passports                                                                  7
                        Information for Taxpayers assigned to a Private Collection Agency                                7
                        Information for employers: Collection of employment tax                                          8
                        Additional information                                                                           8

Publication 594 (Rev. 7 -2018 )  Catalog Number 46596B  Department of the Treasury  Internal Revenue Service  www.irs.gov



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                                                Publication 594 The IRS Collection Process

Overview: Filing a tax return, billing, and collection                       Taxpayer Advocate Service
                                                                             The Taxpayer Advocate Service (TAS) is an independent organization 
After you file your tax return and/or a final decision is made establishing  within the Internal Revenue Service that helps taxpayers and protects 
your correct tax, we record the amount in our records.  If you owe, we       taxpayer rights.  They help taxpayers whose problems with the IRS 
will send a bill for the amount due, including any penalties and interest.   are causing financial difficulties, who’ve tried but have not been able 
If you don’t pay or make arrangements to pay, we can take actions            to resolve their problems with the IRS, or believe an IRS system or 
to collect the debt. Our goal is to work with you to resolve your debt       procedure isn’t working as it should. Their service is free.  Your local 
before we take collection actions. If your bill is for an individual shared  advocate’s number is at taxpayeradvocate.irs.gov and in your local 
responsibility payment as a result of the Affordable Care Act, the           directory.  You can also call them at 1-877-777-4778.  For more 
amount owed is not subject to the failure to pay penalty, levies or the      information about TAS and your rights under the Taxpayer Bill of 
filing of a Notice of Federal Tax Lien. However, interest will continue to   Rights, go to taxpayeradvocate.irs.gov.  
accrue and the Service may offset federal tax refunds until the balance 
is paid in full.                                                             Low Income Taxpayer Clinics
                                                                             Assistance can be obtained from individuals and organizations that 
General steps from billing to collection                                   are independent from the IRS. IRS Publication 4134, provides a 
You file your tax return. Most returns are filed annually (by April 15th)    listing of Low Income Taxpayer Clinic List (LITCs) and is available at 
or quarterly (businesses with employees).                                    www.irs.gov. Also, see the LITC page at www.taxpayeradvocate.
        1.       If you owe taxes, we will send you a bill. This is          irs.gov/litcmap. Assistance may also be available from a referral 
                 your first bill for tax due. Based on your return, we will  system operated by a state bar association, a state or local society of 
                 calculate how much tax you owe, plus any interest           accountants or enrolled agents or another nonprofit tax professional 
                 and penalties.                                              organization. The decision to obtain assistance from any of these 
        2.       If you don’t pay your first bill, we will send you at       individuals and organizations will not result in the IRS giving preferential 
                 least one more bill. Remember, interest and penalties       treatment in the handling of the issue, dispute or problem. You don’t 
                 continue to accrue until you’ve paid your full amount       need to seek assistance to contact them. They will be pleased to deal 
                 due.                                                        with you directly and help you resolve your situation.
        3.       If you still don’t pay after you receive your final         Ways to pay your taxes
                 bill, we will begin collection actions. Collection          To explore all of your payment options visit IRS.gov/payments. To  
                 actions can range from applying your subsequent tax         minimize interest and penalties, we recommend paying your taxes 
                 year refunds to tax due (until paid in full) to seizing     in full. However, if you’re unable to pay in full, you can request an 
                 your property and assets. This could include an             Installment Agreement or Offer in Compromise. These payment plans 
                 unannounced visit from a Revenue Officer to your            allow you to pay your taxes in installments over time, to pay less than 
                 home or business.  See Role of the Revenue Officer          you owe, or both. It’s also important to stay current on your payments 
What you should do when you get an IRS bill                                for future taxes. This means making your estimated tax payments, 
If you agree with the information on the bill, pay the full amount           withholding payments, or federal tax deposits as required by law.
before the due date. If you can’t pay the full amount due, pay as            Options for paying in full
much as you can and visit www.irs.gov/payments to consider our               Electronic payments
online payment options. Our online payment options include the               We offer several electronic payment options. You can pay online, by
Online Payment Agreement application which allows you to set up              phone or from your mobile device with the IRS2Go app. Go to IRS.
an installment agreement online. If you do not qualify for our online        gov/payments for the payment options, telephone numbers and easy
payment options, immediately contact us by calling the telephone             secure ways to pay your taxes.
number on your bill to explain your situation. You should have your
financial information available, including your monthly income and           IRS Direct Pay
expenses. Based on your ability to pay, we may provide you with              IRS Direct Pay is free and available at IRS.gov/DirectPay, where you 
alternate payment options such as setting up an installment agreement        can securely pay your taxes directly from your checking or savings 
online.                                                                      accounts without any fees or pre-registration. Schedule payments 
                                                                             up to 30 days in advance, and receive instant confirmation that you 
If you disagree with the information on the bill, call the number on         submitted your payment
it, or visit your local IRS office. Be sure to have a copy of the bill and 
any tax returns, cancelled checks, or other records that will help us        Debit or credit card
understand why you believe your bill is wrong. If we find that you’re        You can pay your taxes by debit or credit card. Both paper and electronic 
right, we will adjust your account and, if necessary, send a revised bill.   filers can pay their taxes by phone or online through any of the 
                                                                             authorized debit and credit card processors. Though the IRS does not 
If you don’t pay the amount due or tell us why you disagree with 
                                                                             charge a fee for this service, the card processors do. Go to IRS.gov/
it, we may take collection actions.
                                                                             payments for authorized card processors and their phone numbers.
If you are in bankruptcy, please notify us immediately. The 
                                                                             IRS2Go
bankruptcy may not eliminate your tax debt, but we may temporarily 
                                                                             To pay your federal taxes quickly on the go, use the IRS2Go mobile 
stop collection. Call the number on your bill or 1-800-973-0424. Have 
                                                                             app. IRS2Go provides easy access to Direct Pay, offering you a free, 
the following information available: the location of court, bankruptcy 
                                                                             secure way to pay directly from your checking or savings account. You 
date, chapter and bankruptcy number.
                                                                             can also make a debit or credit card payment through an approved 
Who to contact for help                                                    payment processor for a fee. You can download IRS2Go from Google 
The Internal Revenue Service                                                 Play Store, the Apple App Store or Amazon Appstore, to pay your 
Make IRS.gov your first stop for your tax needs. You can find answers        taxes anytime, anywhere.
with the Interactive Tax Assistant at IRS.gov/ITA. Please don’t hesitate
                                                                             Electronic Federal Tax Payment System
to contact us with any questions you may have. Call the number on
                                                                             The Electronic Federal Tax Payment System is a free service that gives 
your bill or 1-800-829-1040. You can find answers to your questions
                                                                             taxpayers a safe and convenient way to pay individual and business 
at IRS.gov or by visiting your local IRS office to speak with an IRS
                                                                             taxes by phone or online. To enroll or for more information, visit EFTPS.
representative in person.                                                                                                                               
                                                                             gov or call 800-555-4477.

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                                               Publication 594 The IRS Collection Process

Cash                                                                        Federal Tax Lien (see page 5). If we reject your Installment Agreement 
Taxpayers without bank accounts or if cash is their only option can         request, you may request that the Office of Appeals review your case. 
pay using the new PayNearMe option. Because PayNearMe involves              For more information, see Publication 1660, Collection Appeal Rights.
a three-step process, the IRS urges taxpayers choosing this option          If you’re unable to meet the terms of your approved Installment 
to start the process well ahead of the tax deadline to avoid interest       Agreement, please contact us immediately.
and penalty charges. The IRS offers this option in cooperation with 
OfficialPayments.com/fed and participating 7-Eleven stores in 34            Apply for an Offer in Compromise
states. Details,including answers to frequently-asked questions, are at     You may be eligible for an Offer in Compromise if you can’t pay the 
IRS.gov/paywithcash.                                                        amount you owe in full or through installments. By requesting an Offer 
                                                                            in Compromise, you’re asking to settle unpaid taxes for less than the 
Pay by mail or visit us in person at a local IRS office                     full amount you owe. We may accept an Offer in Compromise if:
You can mail a check to us at the address listed on your notice or bring 
it to your local IRS office. Make checks payable to the Department of       •  We agree that your tax debt may not be accurate,
the Treasury.                                                               •  You have insufficient assets and income to pay the amount due, or
                                                                            •  Because of your exceptional circumstances, paying the amount 
 Options if you can’t pay in full now                                       due would cause an economic hardship or would be unjust.
Apply for an Installment Agreement (Payment Plan)
An Installment Agreement with the IRS means that we will allow you          For an Offer in Compromise to be considered, you must pay an 
to make smaller periodic payments over time if you can’t pay the full       application fee and make an initial or periodic payment for all Form 
amount at once. A setup fee applies to all agreements over 120 days.        656 submissions. However, low income taxpayers may qualify for a 
There are several ways to apply for an Installment Agreement:               waiver of the application fee and initial or periodic payment. For more 
                                                                            information, please see the Low-Income Certification form found in  
Online, using the Online Payment Agreement application at                 Form 656-B, Offer in Compromise Booklet.
  www.irs.gov/OPA. You can apply online for a reduced setup fee if 
  the total combined balance of individual income tax, penalty and          Before we can consider your offer, you must file all tax returns you are legally 
  interest you owe is $50,000 or less. Short-term payment plans of          required to file, make all required estimated tax payments for the current 
  120-days or less and monthly installment agreements are available.        year, and make all required federal tax deposits for the current quarter. We 
  If you own a business and owe $25,000 or less in combined payroll         can’t consider your offer if you are in bankruptcy or and generally if you are 
  taxes, penalty and interest for the current and prior calendar year,      currently undergoing an audit.  Use the Offer in Compromise Pre-Qualifier 
  you can also use the Online Payment Agreement to request a                to explore the possibility that the Offer in Compromise program may be 
  installment agreement. To view an instructional video on the Online       a realistic option to resolve your balance due. To apply for an Offer in 
  Payment Agreement application, visit Online Payment Agreement.            Compromise, complete one of the following forms:
By phone Please call the number on your bill or 1-800-829-1040.           •     Form 656-L, Offer in Compromise (Doubt as to Liability) 
By mail Please complete Form 9465, Installment Agreement                   Complete this if there is a genuine dispute as to the existence or 
  Request. In addition to Form 9465, if you want to make your                amount of the correct taxt debt under the law.
  payments by payroll deduction, complete Form 2159, Payroll 
  Deduction Agreement. If you owe more than $50,000, you will also          •  Form 656, Offer in Compromise 
  need to complete Form 433F, Collection Information Statement.              Complete this if you’re unable to pay the amount due, or have an 
  Mail your form to the address on your bill.                                economic hardship, or have another special circumstance that 
In person at your local IRS office near you, please visit www.irs.         would cause paying the amount due to be unjust.
  gov/localcontacts.                                                        For more information, see Form 656-B, Offer in Compromise Booklet 
If you request a payment plan online you will receive immediate             or visit www.irs.gov/Individuals/Offer-in-Compromise-1.
notification if your agreement is approved. If you request a payment         If you are unable to pay at this time
plan by mail, you can reduce the accrual of penalties and interest          Ask that we delay collection and report your account as currently 
by making voluntary payments until you’re notified whether we’ve            not collectable
accepted your payment plan request. Our acceptance of your interim          If you can’t pay any of the amount due because payment would 
payments doesn’t mean we’ve approved your request. We will notify           prevent you from meeting basic living expenses, you can request 
you in writing once we’ve made our decision.                                that we delay collection until you’re able to pay. Prior to approving 
With an Installment Agreement, you can pay by direct debit, through         your request, we may ask you to complete a Collection Information 
payroll deductions, electronic funds transfer or check. The setup fee is    Statement and provide proof of your financial status. Please remember 
reduced if you make your payments by direct debit. You can also pay a       that even if we delay collection, we will still charge applicable penalties 
reduced user fee if you meet our low-income guidelines. The reduced         and interest until you pay the full amount, and we may file a Notice of 
fee can even be waived completely or reimbursed if you meet our low-        Federal Tax Lien (see page 5). We may also request updated financial 
income guidelines.  For more information, see Form 13844, Application       information during this temporary delay to review your ability to pay.
for Reduced User Fee for Installment Agreements. You do not need to          How long we have to collect taxes
submit the user fee with your installment agreement application. The        We can attempt to collect your taxes up to 10 years from the date 
fee can be taken from the initial payments made once the installment        they were assessed. However, there are ways this time period can 
agreement is accepted.                                                      be suspended. For example, by law, the time to collect may be 
To be eligible for an Installment Agreement, you must file all required     suspended while:
tax returns. Prior to approving your Installment Agreement request, we      •  We’re considering your request for an Installment Agreement or 
may ask you to complete a Collection Information Statement (Form             Offer in Compromise. If your request is rejected, we will suspend 
433F, 433-A and/or Form 433-B) and provide proof of your financial           collection for another 30 days, and during any period the Appeals 
status. Please have your financial information available if you apply over   Office is considering your appeal request.
the phone or at an IRS office. For more information, see Publication        •  You live outside the U.S. continuously for at least 6 months. 
1854, How to Complete a Collection Information Statement (Form 433-A).       Collection is suspended while you’re outside the U.S.
                                                                            •  The tax periods we’re collecting on are included in a bankruptcy 
If we approve your request, we will still charge applicable interest and     with an automatic stay. We will suspend collection for the time 
penalties until you pay the balance due in full, and may file a Notice of    period we can’t collect because of the automatic stay, plus 6 
                                                                             months.
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                                                           Publication 594 The IRS Collection Process

•  You request a Collection Due Process hearing. Collection will            raising issues during a judicial review that were not properly raised 
 be suspended from the date of your request until a Notice of               with Appeals in the Collection Due Process hearing. Your Appeals 
 Determination is issued or the Tax Court’s decision is final.              conference may be held by telephone, correspondence, or, if you 
•  We’re considering your request for Innocent Spouse Relief.               qualify, in a face-to-face conference at the Appeals office closest to 
 Collection will be suspended from the date of your request until 90        your home or place of business. You may be denied a face-to-face 
 days after a Notice of Determination is issued, or if you file a timely    conference if you raise issues that are deemed frivolous or made with a 
 petition to the Tax Court, until 60 days after the Tax Court’s final       desire solely to delay or impede collection. For a nonexclusive listing of 
 decision. If you appeal the Tax Court’s decision to a U.S. Court of        issues identified by the IRS as frivolous, see “The Truth About Frivolous 
 Appeals, the collection period will begin 60 days after the appeal is      Tax Arguments” on IRS.gov. For more information about Collection Due 
 filed, unless a bond is posted.                                            Process see Publication 1660.
 How to appeal an IRS decision                                             Collection Appeals Program
You have the right to appeal most collection actions to the IRS Office      Under the Collections Appeals Program, if you disagree with an 
of Appeals (Appeals). Appeals is separate from and independent of the       IRS employee’s decision regarding any levy, seizure, or Notice of 
IRS Collection office that initiates collection actions. Appeals ensures    Federal Tax Lien filing and want to appeal it, you can ask to have a 
and protects its independence by adhering to a strict policy prohibiting    conference with the employee’s manager. If we seize your house, car, 
certain communications with the IRS Collection office or other IRS          or other property in order to sell your interest in the property to apply 
offices, such as discussions regarding the strength or weakness of          the proceeds to your tax debt, you must make the request within 
your case. When an IRS office is to be engaged in discussions, you          10 business days after the Notice of Seizure is given to you or left at 
will be invited to participate in the conference, or provided any written   your home or business. There is no deadline to request a manager 
document to give you an opportunity to comment. Your main options           conference when a levy is served for other types of property (such 
for appeals are the following: Collection Due Process or Collection         as wages or bank accounts) or a levy or seizure or Notice of Federal 
Appeals Program                                                             Tax Lien filing is proposed. The collection action may go forward if a 
Collection Due Process                                                      conference is not requested within a reasonable time period.
The purpose of a Collection Due Process hearing is to have Appeals          If you then disagree with the manager’s decision, you may request the 
review collection actions that were taken or have been proposed.            IRS Office of Appeals review your case under the Collection Appeals 
After Appeals has made their determination and you do not agree,            Program as outlined in Publication 1660. If your case is assigned to 
you can go to court to appeal the Appeals’ Collection Due Process           a Revenue Officer, your request for Appeals consideration should 
determination. You can request a Collection Due Process hearing if you      be made within three (3) business days of the conference with the 
receive any of the following notices:                                       manager or collection actions may resume. You must submit your 
•  Notice of Federal Tax Lien Filing and Your Right to a Hearing            request for Appeals consideration in writing, preferably on Form 9423, 
•  Final Notice—Notice of Intent to Levy and Notice of Your Right to a      Collection Appeal Request. If your case is not assigned to a Revenue 
 Hearing                                                                    Officer, you can appeal the manager’s decision in writing or orally and 
•  Notice of Jeopardy Levy and Right of Appeal                              your case will be forwarded to Appeals for review. Your request for 
•  Notice of Levy on Your State Tax Refund—Notice of Your Right to          Appeals consideration should be made within three (3) business days 
 a Hearing                                                                  of the conference with the manager or collection actions may resume.
•  Notice of Levy and of Your Right to a Hearing                            If you request a conference and are not contacted by a manager or 
To request a Collection Due Process hearing, complete Form 12153,           his/her designee within two (2) business days of making the request, 
Request for a Collection Due Process or Equivalent Hearing or a             you may contact Collection again and request Appeals consideration. If 
written request containing the same information as contained in Form        you submit Form 9423, note the date of your request for a conference 
12153, and send it to the address on your notice. You must request          in Block 15 and indicate that you were not contacted by a manager. 
a Collection Due Process hearing by the date indicated in the notice        The Form 9423 should be received or postmarked within four (4) 
we send you (for proposed levies, that date is 30 days from the date        business days of your request for a conference as collection action 
of the letter). The request must be filed timely to preserve your right     may resume. Submit Form 9423 to the Revenue Officer involved in the 
to judicial review of the determination issued in your Collection Due       lien, levy or seizure action.
Process hearing. If your request for a Collection Due Process hearing is    If you file a Collection Appeals Request and do not agree with Appeals 
not timely, you can request an Equivalent Hearing within one year from      decisions, you cannot proceed to court.
the date of the notice, but you cannot go to court if you disagree with     Instances in which you can pursue the Collection Appeals Program 
Appeals’ decision.                                                          include, but aren’t limited to:
During a Collection Due Process hearing, the 10-year period for             •  Before or after we file a Notice of Federal Tax Lien 
collecting taxes is suspended and we are generally prohibited from          •  Before or after we seize (“levy”) your property 
seizing (levying) your property, if seizing your property is the subject    •  After we reject, terminate, or propose to terminate your Installment 
of the hearing. We are permitted to seize your property during an           Agreement (a conference with the manager is recommended, but 
Equivalent Hearing or a Collection Due Process hearing about filing of      not required). Submit your written Installment Agreement Appeal 
a Notice of Federal Tax Lien, but normally we will not seize property       request, preferably using Form 9423, Collection Appeal Request, 
during these hearings. The 10-year period for collecting taxes is not       within the timeframe listed in your notice.
suspended during an Equivalent Hearing.
                                                                            For more information about the Collection Due Process and Collection 
You are entitled to only one Collection Due Process lien hearing and        Appeals Program, please see Publication 1660, Collection Appeal 
one levy hearing for each tax period or assessment. You are entitled        Rights or visit www.irs.gov/Individuals/Appealing-a-Collection-Decision.
to propose collection alternatives, such as entering into an installment 
agreement or an offer-in-compromise, for consideration by Appeals in        If you don’t pay on time: 
the hearing. It may be necessary for you to submit financial information    Understanding collection actions
or tax returns to qualify for such collection alternatives.
                                                                            There are several words and phrases particular to the collection process. 
All issues should be raised and all necessary supporting information        Here, we’ve defined some of the most common collection terms:
presented to Appeals at the hearing. You are prevented from 

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                                           Publication 594 The IRS Collection Process

Federal Tax Lien: A legal claim against all your current and future          hearing with the Office of Appeals. Send your Collection Due Process 
property, such as a house or car, and rights to property, such as wages      hearing request to the address on the notice. For more information, 
and bank accounts. The lien automatically comes into existence if you        see Form 12153, Request for a Collection Due Process or Equivalent 
don’t pay your amount due after receiving your first bill.                   Hearing.
Notice of Federal Tax Lien: A public notice to creditors. It notifies        After your Collection Due Process hearing, the Office of Appeals will 
them that there is a federal tax lien that attaches to all your current and  issue a determination on whether the Notice of Federal Tax Lien should 
future property and rights to property.                                      remain filed, or whether it should be withdrawn or released. If you 
Levy: A legal seizure of property or rights to property to satisfy a tax     disagree with the determination, you have 30 days after it’s made to 
debt. When property is seized (“levied”), it will be sold to help pay your   seek a review in the U.S. Tax Court.
tax debt. If wages or bank accounts are seized, the money will be            In addition to any Collection Due Process rights you may have, you 
applied to your tax debt.                                                    may also appeal a proposed or actual filing of a Notice of Federal Tax 
Seizure: There is no legal difference between a seizure and a levy.          Lien under the Collection Appeals Program.
Throughout this publication, we will use both terms interchangeably.         Reasons we will “release” a Federal Tax Lien
Notice of Intent to Levy and Notice of Your Right to a Hearing:              A “release” of a Federal Tax Lien means that we have cleared both the 
Generally, before property is seized, we have to send you this notice. If    lien for your debt and the public Notice of Federal Tax Lien. We do this 
you don’t pay your overdue taxes, make other arrangements to satisfy         by filing a Certificate of Release of Federal Tax Lien with the same state 
the tax debt, or request a hearing within 30 days of the date of this        and local authorities with whom we filed your Notice of Federal Tax 
notice, we may seize your property.                                          Lien. We will release your lien if:
Summons: A summons legally compels you or a third party to meet              •  Your debt is fully paid,
with the IRS and provide information, documents or testimony.                •  Payment of your debt is guaranteed by a bond, or
                                                                             •  You have met the payment terms of an Offer in Compromise which 
Passport Actions: The Department of State will not issue or renew a          the IRS has accepted, or
passport to any individual who has been certified by the IRS as having       •  The period for collection has ended. (In this case, the release is 
a seriously delinquent tax debt, and may revoke a passport previously        automatic.)
issued to such individual.
                                                                             For more information, see Publication 1450, Instructions on How to 
Collection actions in detail                                                 Request a Certificate of Release of Federal Tax Lien.
 Federal Tax Lien: A legal claim against property                           Reasons we may “withdraw” a Notice of Federal Tax Lien
A lien is a legal claim against all your current and future property. When   A “withdrawal” removes the Notice of Federal Tax Lien from public 
you don’t pay your first bill for taxes due, a lien is created by law and    record. The withdrawal tells other creditors that we’re abandoning our 
attaches to your property. It applies to property (such as your home         lien priority. This doesn’t mean that the federal tax lien is released or 
and car) and to any current and future rights you have to property.          that you’re no longer liable for the amount due.
 Notice of Federal Tax Lien: Provides public notice to                      We may withdraw a Notice of Federal Tax Lien if:
 creditors that a lien exists                                                •  You’ve entered into an Installment Agreement to satisfy the tax 
A Notice of Federal Tax Lien gives public notice to creditors. We file the   liability, unless the Agreement provides otherwise. For certain types 
Notice of Federal Tax Lien so we can establish the priority of our claim     of taxes, we routinely grant Notice of Federal Tax Lien withdrawal 
versus the claims of other creditors. The Notice of Federal Tax Lien is      requests if you’ve entered into a direct debit installment agreement 
filed with local or state authorities, such as county recorder of deeds or   and meet certain other conditions,
the Secretary of State offices.                                              •  It will help you pay your taxes more quickly,
If a Notice of Federal Tax Lien is filed against you, it may be reported     •  We didn’t follow IRS procedures,
by consumer credit reporting agencies. This can have a negative effect       •  It was filed during a bankruptcy automatic stay period, or
on your credit rating and make it difficult for you to receive credit (such  •  It’s in your best interest and in the best interest of the government. 
as a loan or credit card). Employers, landlords and others may also          For example, this could include when your debt has been satisfied 
use this information and not favorably view the fact that a Notice of        and you request a withdrawal.
Federal Tax Lien has been filed against you. However by law, there will      For more information, see Form 12277, Application for Withdrawal 
be no filing of the Notice of Federal Tax Lien and no levies issued to       of Filed Notice of Federal Tax Lien or the instructional video at www.
collect an individual shared responsibility payment associated with the      irsvideos.gov/Individual/IRSLiens/LienNoticeWithdrawal.
Affordable Care Act.
                                                                             How to apply for a “discharge” of a Federal Tax Lien from property
What to do if a Notice of Federal Tax Lien is filed against you              A “discharge” removes specific property from the federal tax lein. 
You should pay the full amount you owe immediately. The Notice of            There are several circumstances under which a discharge may be 
Federal Tax Lien only shows your assessed balance as of the date of          granted. For example, we may issue a Certificate of Discharge if you’re 
the notice. It doesn’t show your payoff balance or include our charges       selling property and the government receives its interest through the 
for filing and releasing the lien. To find out the full amount you must pay  sale. For more information on whether you qualify for a discharge, 
to have the lien released, call 1-800-913-6050 or 859-320-3526 if you        see Publication 783, Instructions on How to Apply for a Certificate of 
are calling from outside of the United States. If you have questions, call   Discharge of Property from Federal Tax Lien. To watch an instructional 
the number on your lien notice or 1-800-829-1040 or visit www.irs.           video about Publication 783, visit www.irsvideos.gov/Individual/
gov/Businesses/Small-Businesses-&-Self-Employed/Understanding-               IRSLiens.
a-Federal-Tax-Lien, or view instructional videos at www.irsvideos.gov/
Individual/IRSLiens.                                                         How to make the Federal Tax Lien secondary to other creditors 
                                                                             (“subordination”)
How to appeal a Notice of Federal Tax Lien                                   A “subordination” is where a creditor is allowed to move ahead of the 
Within five business days of the first filing of the Notice of Federal Tax   government’s priority position. For example, if you’re trying to refinance 
Lien for a specific debt, we will send you a Notice of Federal Tax Lien      a mortgage on your home, but aren’t able to because the federal tax 
Filing and Your Right to a Collection Due Process Hearing. You’ll have       lien has priority over the new mortgage, you may request that we 
until the date shown on the notice to request a Collection Due Process       subordinate our lien to the new mortgage. For more information on 

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                                                Publication 594 The IRS Collection Process

whether you qualify for a subordination, see Publication 784, How to        •  Your retirement account, including Qualified Pension, Profit Sharing, 
Prepare an Application for a Certificate of Subordination of Federal Tax    and Stock Bonus Plans under ERISA; IRAs, Retirement Plans for 
Lien. To watch an instructional video about Publication 784, visit www.     the Self-Employed (such as SEP-IRAs and Keogh Plans) and the 
irsvideos.gov/Individual/IRSLiens.                                          Thrift Savings Plan. Depending on the terms of the plan a levy may 
Appeal rights for withdrawal, discharge or subordination                    attach to the funds in which you have a vested right.
If your application is denied you will receive Form 9423, Collection        •  Your federal payments. As an alternative to the levy procedure 
Appeal Request and Publication 1660, Collection Appeal Rights, with         used for other payments such as dividends and promissory 
an explanation of why your application was denied. If we deny your          notes, certain federal payments may be systemically seized 
request for a withdrawal, discharge, or subordination, you may appeal       through the Federal Payment Levy Program in order to pay 
under the Collections Appeals Program.                                      your tax debt. Under this program, we can generally seize up to 
                                                                            15% of your federal payments (up to 100% of payments due to 
 Levy: A seizure of property                                               a vendor for property, goods or services sold or leased to the 
While a federal tax lien is a legal claim against your property, a levy is  federal government). We will serve the levy once, not each time 
a legal seizure that actually takes your property (such as your house       you are paid. The levy continues until your debt is fully paid, other 
or car) or your rights to property (such as your income, bank account,      arrangements are made, the collection period ends, or the IRS 
retirement account or Social Security payments) to satisfy your tax debt.   releases the levy. The federal payments that can be seized in this 
We can’t seize your property if you have a current or pending Installment   program include, but aren’t limited to, federal retirement annuity 
Agreement, Offer in Compromise, or if we agree that you’re unable to        income from the Office of Personnel Management, Social Security 
pay due to economic hardship, meaning seizing your property would           benefits under Title II of the Social Security Act (OASDI), and 
result in your inability to meet basic, reasonable living expenses.         federal contractor/vendor payments.
Reasons we may seize (“levy”) your property or rights to property           •  Your house, car, or other property. If we seize your house or other 
If you don’t pay your taxes (or make arrangements to settle your debt),     property, we will sell your interest in the property and apply the 
we could seize and sell your property. We will not seize your property      proceeds (after the costs of the sale) to your tax debt. Prior to 
to collect an individual shared responsibility payment. We usually seize    selling your property, we will calculate a minimum bid price. We 
only after the following things have occurred.                              will also provide you with a copy of the calculation and give you 
                                                                            an opportunity to challenge the fair market value determination. 
•  We assessed the tax and sent you a bill,                                 We will then provide you with the notice of sale and announce the 
•  You neglected or refused to pay the tax, and                             pending sale to the public, usually through local newspapers or 
•  We sent you a Final Notice of Intent to Levy and Notice of Your          flyers posted in public places. After giving public notice, we will 
 Right to a Hearing at least 30 days before the seizure.                    generally wait 10 days before selling your property. Money from the 
However, there are exceptions for when we don’t have to offer you a         sale pays for the cost of seizing and selling the property and, finally, 
hearing at least 30 days before seizing your property. These include        your tax debt. If there’s money left over from the sale after paying 
situations when:                                                            off your tax debt, we will tell you how to get a refund.
•  The collection of the tax is in jeopardy,                                Property that can’t be seized (“levied”)
•  A levy is served to collect tax from a state tax refund,                 Certain property is exempt from seizure. For example, we can’t seize 
•  A levy is served to collect the tax debt of a federal contractor, or     the following: unemployment benefits, certain annuity and pension 
•  A Disqualified Employment Tax Levy (DETL) is served. A DETL is           benefits, certain service-connected disability payments, worker’s 
 the seizure of unpaid employment taxes and can be served when a            compensation, certain public assistance payments, minimum weekly 
 taxpayer previously requested a Collection Due Process appeal on           exempt income, assistance under the Job Training Partnership Act, 
 employment taxes for other periods within the past 2 years.                and income for court-ordered child support payments.
If we serve a levy under one of these exceptions, we will send you          We also can’t seize necessary schoolbooks and clothing, undelivered 
a letter explaining the seizure and your appeal rights after the levy is    mail, certain amounts worth of fuel, provisions, furniture, personal 
issued.                                                                     effects for a household, and certain amounts worth of books and tools 
What you should do if your property is seized (“levied”)                    for trade, business, or professions. There are also limitations on our 
If your property or federal payments are seized, call the number on         ability to seize a primary residence and certain business assets.
your levy notice or 1-800-829-1040. If you’re already working with an       Lastly, we can’t seize your property unless we expect net proceeds to 
IRS employee, call him or her for assistance.                               help pay off your tax debt.
Examples of property we can seize (“levy”)                                  How to appeal a proposed seizure (“levy”)
•  Wages, salary, or commission held by someone else. If we seize           You can request a Collection Due Process hearing within 30 days from 
 your rights to wages, salary, commissions, or similar payments that        the date of your Notice of Intent to Levy and Notice of Your Right to a 
 are held by someone else, we will serve a levy once, not each time         Hearing. Send your request to the address on your notice. For more 
 you’re paid. The one levy continues until your debt is fully paid,         information, see Form 12153, Request for a Collection Due Process 
 other arrangements are made, or the collection period ends, or the         or Equivalent Hearing. At the conclusion of your hearing, the Office 
 levy is released. Other payments you receive, such as dividends            of Appeals will provide a determination. You’ll have 30 days after the 
 and payments on promissory notes, are also subject to seizure.             determination to challenge it in the U.S. Tax Court. If Collection Due 
 However, the seizure only reaches the payments due or the right to         Process rights aren’t available for your case, you may have other 
 future payments as of the date of the levy.                                appeal options, such as the Collection Appeals Program.
•  Your bank account. Seizure of the funds in your bank account             Reasons we “release” a levy 
 will include funds available for withdrawal up to the amount of the        The Internal Revenue Code specifically provides that we must release a 
 seizure. After the levy is issued, the bank will hold the available        levy if we determine that:
 funds and give you 21 days to resolve any disputes about who 
 owns the account before sending us the money. After 21 days,               •  You paid the amount you owe,
 the bank will send us your money, and any interest earned on that          •  The period for collection ended prior to the levy being issued,
 amount, unless you have resolved the issue in another way.                 •  It will help you pay your taxes,
                                                                            •  You enter into an Installment Agreement and the terms of the 
                                                                            agreement don’t allow for the levy to continue,

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                                                 Publication 594 The IRS Collection Process

•  The levy  creates an economic hardship, meaning we’ve                     the Advisory Group Manager for your area at the address listed in 
determined the levy prevents you from meeting basic, reasonable              Publication 4235, Collection Advisory Group Addresses. If you’ve filed 
living expenses, or                                                          a claim and your claim is denied, you can sue the federal government, 
•  The value of the property is more than the amount owed and                but not the IRS employee, for economic damages.
releasing the levy won’t hinder our ability to collect the amount             Summons: Used to secure information
owed.                                                                        If we’re having trouble gathering information to determine or collect 
We will also release a levy if it was issued improperly. For example, we     taxes you owe, we may serve a summons. A summons legally 
will release a levy if it was issued:                                        compels you or a third party to meet with an officer of the IRS and 
•  Against property exempt from seizure,                                     provide information, documents and/or testimony.
•  Prematurely,                                                              If you’re responsible for a tax liability and we serve a summons on 
•  Before we sent you the required notice,                                   you, you may be required to:
•  While you were in bankruptcy and an automatic stay was in effect,         •  Testify,
•  When the expenses of seizing and selling the levied property would        •  Bring books and records to prepare a tax return, and/or
be greater than the fair market value of the property,                       •  Produce documents to prepare a Collection Information Statement, 
•  While an Installment Agreement request, Innocent Spouse Relief             Form 433-A or Form 433-B.
request, or Offer in Compromise was being considered or had                  If you can’t make your summons appointment, immediately call the 
been accepted and was in effect, or                                          number listed on your notice. If you don’t call us and don’t attend your 
•  While the Office of Appeals or Tax Court was considering a                appointment, we may sue you in federal district court to require you to 
collection due process case and the levy wasn’t a Disqualified               comply with the summons. 
Employment Tax Levy to collect employment taxes, a state refund, 
a jeopardy levy, or to collect the tax debt of federal contractor.           If we serve a third-party summons to determine your tax 
•  While the Office of Appeals or Tax Court is considering an appeal of      liability, you’ll receive a notice indicating that we’re contacting a third 
the denial of innocent spouse relief.                                        party. Third parties can be financial institutions, record keepers, or 
                                                                             people with information relevant to your case. We won’t review their 
Reasons we may return seized (“levied”) property                             information or receive testimony until the end of the 23rd day after the 
We may return your property if:                                              notice was given. You also have the right to:
•  The seizure was premature,                                                •  Petition to reject (“quash”) the summons before the end of the 20th 
•  The seizure was in violation of the law,                                   day after the date of the notice, or
•  Returning the seized property will help our collection of your debt,      •  Petition to intervene in a suit to enforce a summons to which the 
•  You enter into an Installment Agreement to satisfy the liability for 
                                                                              third party didn’t comply.
which the levy was made, unless the Agreement does not allow for 
the return of previously levied upon property.                               If we issue a third-party summons to collect taxes you already 
•  We didn’t follow IRS procedures, or                                       owe, you won’t receive notice or be able to petition to reject or 
•  It’s in your best interest and in the best interest of the government.    intervene in a suit to enforce the summons.
We may return property at any time if the property has not been sold.         IRS action affecting passports
If we decided to return your property, but it’s already sold, we will give   The Fixing America’s Service Transportation (FAST) Act of 2015, 
you the money we received from the sale. You can file a request for          enacted by Congress and signed into law on December 4, 2015, 
return of seized money or money from the sale of seized property,            requires the Internal Revenue Service to notify the State Department 
generally up to 9 months after the seizure.                                  of taxpayers certified as owing a seriously delinquent tax debt. 
                                                                             Seriously delinquent tax debt means an unpaid, legally enforceable 
How to recover seized (“levied”) property that’s been sold
                                                                             federal tax debt of an individual totaling more than $51,000 (including 
To recover your real estate, you (and anyone with interest in the 
                                                                             penalties and interest) for which a Notice of Federal Tax lien has been 
property) may recoup it within 180 days of the sale by paying the 
                                                                             filed and all administrative remedies under IRC § 6320 have lapsed 
purchaser what they paid, plus interest at 20% annually, compounded 
                                                                             or been exhausted, or a levy has been issued. If you are individually 
daily.
                                                                             liable for tax debt (including penalties and interest) totaling more than 
If your property has been seized (“levied”) to collect tax owed              $51,000 and you do not pay the amount you owe or make alternate 
by someone else, you may appeal the seizure under the Collection             arrangements to pay, we may notify the State Department that your 
Appeals Program or file a claim under Internal Revenue Code section          tax debt is seriously delinquent. The State department generally will 
6343(b), generally within 2 years of the seizure, or you may file a          not issue or renew, and may revoke, your passport after being notified 
suit under Internal Revenue Code section 7426 for the return of the          of your seriously delinquent tax debt. For additional information on 
wrongfully seized property, generally within 2 years of the seizure.         passport certification visit www.irs.gov/passports.
You may also appeal the denial of the request to return the wrongfully 
seized property under the Collection Appeals Program. For more               Information for Taxpayers assigned to a Private 
information, see Publication 4528, Making an Administrative Wrongful         Collection Agency
Levy Claim under Internal Revenue Code section 6343(b).                      Your delinquent account could be assigned to a Private Collection 
How to recover economic damages                                              Agency. We will notify you of the assignment before the Private 
If we wrongfully seized your property, we lost or misplaced your             Collection Agency contacts you and will send you Publication 
payment, or there was a direct debit Installment Agreement processing        4518, What You Can Expect When the IRS Assigns You to a Private 
error and you incurred bank charges, we may reimburse you for                Collection Agency. The notice from us will contain the name of the 
charges you paid. For more information, see Form 8546, Claim for             Private Collection Agency we assigned your account to, along with the 
Reimbursement of Bank Charges. If your claim is denied, you can sue          Private Collection Agency’s address and phone number. To protect 
the federal government for economic damages.                                 your privacy, our notice will also provide you with a unique ten-digit 
If we intentionally or negligently didn’t follow Internal Revenue law while  Taxpayer Authentication Number. Be sure to save this number. The 
collecting your taxes, or you’re not the taxpayer and we wrongfully          Private Collection Agency will only work with you on your delinquent 
seized your property, you may be entitled to recover economic                accounts after authenticating your identity using your Taxpayer 
damages. Mail your written administrative claim to the attention of          Authentication Number. Our contracts with Private Collection Agencies 

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                                                 Publication 594 The IRS Collection Process

requires that they provide you with quality service and equitable          1153 to appeal with the Office of Appeals. For more information, see 
treatment. For more information about the private debt collection          Publication 5, Your Appeal Rights and How to Prepare a Protest if You 
program, visit www.irs.gov/businesses/small-businesses-self-               Don’t Agree.
employed/private-debt-collection.                                          If you don’t respond to the letter, we will assess the penalty amount 
Information for employers:                                                 against you personally and begin the collection process to collect it. 
                                                                           We may assess this penalty against a responsible person regardless of 
Collection of employment tax
                                                                           whether the company is still in business.
About employment taxes
Employment taxes are the amount you must withhold from your                Additional information
employees for their income tax and Social Security/Medicare tax (trust     Innocent Spouse Relief
fund taxes) plus the amount of Social Security/Medicare tax you pay        Generally, both you and your spouse are responsible, jointly and 
for each employee. Federal unemployment taxes are also considered          individually, for paying any tax, interest, or penalties on your joint 
employment taxes.                                                          return. If you believe your current or former spouse should be solely 
Employment taxes are incurred at the time you pay wages and                responsible for an incorrect item or an underpayment of tax on your 
generally paid in semi-weekly or monthly deposits. You must use            joint tax return, you may be eligible for Innocent Spouse Relief. This 
electronic funds transfer to make all federal tax deposits, generally      could change the amount you owe, or you may be entitled to a refund. 
through the Electronic Federal Tax Payment System (EFTPS). See             You must submit Form 8857, Request for Innocent Spouse Relief, 
Publication 966, Electronic Federal Tax Payment System: A Guide To         no later than two years from the date of our first attempt to collect 
Getting Started.                                                           the outstanding debt, except for requests for equitable relief under 
                                                                           Internal Revenue Code section 6015(f). For additional information, see 
What we will do if you don’t pay your employment taxes:
                                                                           Publication 971, Innocent Spouse Relief
•  Assess a failure to deposit penalty, up to 15% of the amount not 
deposited in a timely manner.                                              Representation during the collection process
•  We may file a Notice of Federal Tax Lien and/or take levy action        During the collection process, or an appeal before the IRS Office of 
•  We may propose a Trust Fund Recovery Penalty assessment                 Appeals you can be represented by yourself, an attorney, a certified 
against the individuals responsible for failing to pay the trust fund      public accountant, an enrolled agent, an immediate family member, or 
taxes.                                                                     any person enrolled to practice before the IRS. If you’re a business, 
•  We may refer this matter to the Department of Justice for civil         full-time employees, general partners, or bona fide officers can also 
collection or criminal prosecution for failure to adhere to the            represent you.
reporting and payment requirements mandated by the Internal                To have your representative appear before us, contact us on your 
Revenue Code.                                                              behalf, and/or receive your confidential material, file Form 2848, Power 
About trust fund taxes                                                     of Attorney and Declaration of Representative.
Trust fund taxes are the income tax, Social Security tax, and Medicare     To authorize someone to receive or inspect confidential material, file 
tax (trust fund taxes) withheld from the employee’s wages. They are        Form 8821, Tax Information Authorization.
called trust fund taxes because the employer holds these funds “in 
trust” for the government until it submits them in a federal tax deposit.  Sharing your tax information
Certain excise taxes are also considered trust fund taxes because they     During the collection process, we’re authorized to share your tax 
are collected and held in trust for the government until submitted in a    information in some cases with city and state tax agencies, the 
federal tax deposit. For more information, see Publication 510, Excise     Department of Justice, federal agencies, people you authorize to 
Taxes.                                                                     represent you, and certain foreign governments (under tax treaty 
                                                                           provisions).
To encourage prompt payment of withheld employment taxes and 
collected excise taxes, Congress has passed a law that provides for        We may contact a third party
the Trust Fund Recovery Penalty.                                           The law allows us to contact others (such as neighbors, banks, 
                                                                           employers, or employees) to investigate your case. You have the right 
For more information on employment taxes or trust fund taxes, see          to request a list of third parties contacted about your case.
Publication 15, Circular E, Employer’s Tax Guide.
                                                                           Past Due Tax Returns
Trust Fund Recovery Penalty                                                File all tax returns that are due, regardless of whether or not you can 
The Trust Fund Recovery Penalty is a penalty that is assessed              pay in full. File a past due return at the same location where you would 
personally against the individual or individuals who were responsible for  file an on-time return.
paying the trust fund taxes, but who willfully did not do so. The amount 
of the penalty is equal to the amount of the unpaid trust fund taxes. For  If you do not voluntarily file your individual income tax return you risk 
additional information, please see Notice 784, Could You be Personally     losing your refund and we may file a substitute return for you. This 
Liable for Certain Unpaid Federal Taxes? or visit www.irs.gov/TFRP.        return might not give you credit for deductions and exemptions you 
                                                                           may be entitled to receive. We may send you a Notice of Deficiency 
If the Trust Fund Recovery Penalty is proposed against you, you’ll         proposing a tax assessment. Filing a past due return after the Notice 
receive a Letter 1153 and Form 2751, Proposed Assessment of Trust          of Deficiency was sent does not extend the 90 day period for filing a 
Fund Recovery Penalty.                                                     petition to the United States Tax Court. However, the past due return 
If you agree with the penalty, sign and return Form 2751 within            will be considered in determining whether there will be a reduction 
60 days from the date of the letter. To avoid the assessment of the        in the amount of tax increase previously proposed in the Notice of 
Trust Fund Recovery Penalty, you may also pay the trust fund taxes         Deficiency. If you do not file a petition in Tax Court and a tax increase 
personally.                                                                has been determined, we will proceed with our proposed assessment 
If you disagree with the penalty, you have 10 days from the date           as a substitute return. If the IRS files a substitute return, it is still in 
of the letter to let us know that you don’t agree with the proposed        your best interest to file your own tax return to take advantage of any 
assessment, have additional information to support your case, or           exemptions, credits and deductions you are entitled to receive. The 
want to try to resolve the matter informally. If you can’t resolve the     IRS will generally adjust your account to reflect the correct figures.
disagreement with us, you have 60 days from the date of the Letter 

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