IRS e-file Application & Participation Publication 3112 (Rev. 11-2023) Catalog Number 25992L Department of the Treasury Internal Revenue Service www.irs.gov
| IRS e-file Application & Participation Publication 3112 (Rev. 11-2023) Catalog Number 25992L Department of the Treasury Internal Revenue Service www.irs.gov |
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Contents
Applying to IRS e-file 1 Participating in IRS e-file 13
Reminder ............................................................................. 1 Safeguarding IRS e-file .................................................... 13
Introduction to IRS e-file .................................................... 2 Safeguarding Taxpayer Information ..........................14
Registration of Websites with the IRS ........................14
What is an Authorized IRS e-file Provider......................... 2
What You Need to Know .................................................... 2 Provider Roles and Responsibilities ................................ 15
Electronic Return Originator.......................................15
The Origination of an Electronic Return .....................15
Become an Authorized
Intermediate Service Provider ....................................15
IRS e-file Provider 3
Software Developer....................................................16
Access IRS e-file Application Transmitter .................................................................16
to Become anAuthorized IRS e-file Provider .................... 3 Reporting Agent .........................................................17
Complete and Submit Your IRS e-file Application ............ 3
Not for Profit Providers ..................................................... 17
Provider Options ................................................................ 4 IRS Sponsored Programs ................................................17
Principals and Responsible Officials ................................ 5 Employers Offering IRS e-file as an
Everyone who is a Principal or Responsible Employee Benefit .......................................................17
Official must: ................................................................5
Testing ............................................................................... 17
Principals .....................................................................6
Advertising Standards ...................................................... 17
Responsible Officials ...................................................6
Monitoring of IRS e-file Providers ................................... 19
Pass a Suitability Check ............................................6
Suitability ..................................................................19
Other Individuals on IRS e-file Applications ..............6
IRS e-file Monitoring ..................................................19
Contacts .......................................................................6
Delegation ...................................................................7 Revocation ....................................................................... 19
Principal Consent .........................................................7 Sanctioning ...................................................................... 20
Delegated Users ..........................................................7 Levels of Infractions ......................................................... 20
Processing the e-file Application ....................................... 8 Administrative Review Process Overview ...................... 21
Administrative Review Process for Denial of
Acceptance ......................................................................... 8 Participation in IRS e-file............................................21
Denial to Participate in IRS e-file ...................................... 8 The Administrative Review Process for Sanctioning .21
EFINs, ETINs and Password .............................................. 9 Reconsideration after Expulsion ................................22
Checking Other Authorized IRS e-file Providers ............ 10
Using Third Parties for IRS e-file Related Activities ....... 10 Appendix 23
When to Submit a New Application ................................ 10
Adding New Business Locations ...............................10 References ........................................................................ 23
Obtaining a Foreign EFIN ...........................................10
Acquiring an IRS e-file Business by Purchase,
Transfer or Gift ...........................................................11
Keeping Your IRS e-file Application Up to Date ............. 12
Notifying the IRS of Changes to IRS e-file
Application .................................................................12
Revision of the IRS e-file Application
Requiring Resubmission ...........................................12
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Applying to IRS e-file
Applying to IRS e-file
Stay Informed
Reminder
■ The IRS has implemented an electronic fingerprinting process for e-file applicants. Each new Principal
and Responsible Official listed on a new e-file application or added to an existing application Links have
been added to provide quick access to eliminate reader’s burden.
■ In addition to faxing or mailing documentation in response to application and suitability letters, you
now have the option to upload documentation directly to the IRS using a Document Upload Tool (DUT).
To send your response electronically, use the DUT link on your letter. If you use the DUT to respond
to correspondence, there is no need to respond by mail or fax, as this may delay the processing of
your response.
■ Use our online e-file application described in Become an Authorized e-file Provider.
■ Each Principal or Responsible Official who does not provide professional credentials must use the IRS
Authorized Vendor for fingerprinting.
■ You must submit/resubmit applications for processing.
■ Principal and Responsible Officials must pass a suitability check that may include a tax compliance
check (Tax return(s) filed and balance(s) due paid or covered by an installment agreement).
■ Stay connected to the IRS through subscriptions to e-News for Tax Professionals, Quick Alerts and
Social Media.
■ In the event a security breach occurs, report any suspected data theft or data loss immediately to the
appropriate IRS Stakeholder Liaison.
■ You can also review the Federal Trade Commission’s (FTC) security tips at Cybersecurity for Small
Business and Protecting Personal Information.
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Applying to IRS e-file
Introduction to IRS e-file
IRS e-file builds strong client relationships and improves business. Authorized IRS e-file Providers (Providers) meet
the expectations of their clients by electronically filing their clients’ returns, which includes business, individual,
and employment tax returns. The IRS processes e-file returns faster and with fewer errors than returns filed on
paper. This means quicker refunds and less contact with the IRS. IRS e-file provides proof of receipt within 24
hours of sending returns to the IRS. Individual and business clients can e-file balance due returns and schedule
an electronic funds transfer (EFT) from their account for any date. Taxpayers can delay out-of-pocket expenses
by paying their individual income tax with a credit card. IRS e-file provides good return on your investment by
saving money on costs of printing, mailing and document storage. It also helps to keep client information more
organized, centralized, and readily available when needed.
The IRS also benefits when tax return preparers participate in IRS e-file and comply with the e-file standards.
The IRS has greater assurance that IRS e-file providers are conscientious, honest and can rely on their
representations in processing the returns they submit. Prescribing IRS e-file provider rules is relevant to the
IRS mission by assuring taxpayers that tax return preparers are honest, understand and will abide by the rules.
What is an Authorized IRS e-file Provider
An Authorized IRS e-file Provider (Provider) is a business or organization authorized by the IRS to participate
in IRS e-file. It may be a sole proprietorship, partnership, corporation or other entity. The firm submits an e-file
application, meets the eligibility criteria and must pass a suitability check before the IRS assigns an Electronic
Filing Identification Number (EFIN). Applicants accepted for participation in IRS e-file become Authorized IRS e-file
Providers (Providers).
A Provider may be an Electronic Return Originator (ERO), Intermediate Service Provider, Transmitter, Software
Developer, Reporting Agent, Online Provider or Large Taxpayer. These roles are not mutually exclusive; for
example, an Online Provider may also be a Transmitter. Providers may also be tax return preparers, but the
activities and responsibilities for IRS e-file and return preparation are distinct and different from each other.
What You Need to Know
Apply to participate in IRS e-file using the online IRS e-file Application at IRS.gov. This applies to all applicants
that want to develop software or e-file federal tax returns, certain state income tax returns, and extensions of time
to file individual, business, employment and exempt organization returns.
Applicants must become familiar with the rules and requirements for participation in IRS e-file by reading the
applicable IRS e-file publications. Publication 1345, Handbook for Authorized IRS e-file Providers of Individual
Returns, provides rules and requirements for participation in IRS e-file. Violation of a provision of Publication 1345
or this publication may be subject to e-file Provider sanctions. As noted in Publication 1345, those sanctions may
include suspension, expulsion or other legal action. See “Sanctioning” in this publication for additional details.
See Appendix for a list of publications and other sources of information about IRS e-file. Applicants with questions
may call the IRS e-help Desk at 866-255-0654 for assistance.
The IRS occasionally conducts pilot programs looking for ways to improve and simplify IRS e-file. The IRS may
conduct pilot programs within a limited geographic area or with a limited taxpayer or practitioner community. The
rules for pilot programs are contained in implementing documents referred to as “Memorandum of Understanding”
(MOU) or “Memorandum of Agreement” (MOA). The implementing document has the same force and effect as
Revenue Procedure 2007-40.
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Applying to IRS e-file
Become an Authorized
IRS e-file Provider
3 STEPS
Access IRS e-file Application to Become an
STEP
Authorized IRS e-file Provider
The e-file Application is located under e-Services, e-file Provider Services. To access the
1 e-file Application, you must sign in with an existing account or create a new account. Once
you can sign in, you will be able to complete and submit an e-file Application.
Complete and Submit Your IRS e-file Application
STEP
An individual representing the firm can begin the IRS e-file application after creating a
Secure Access account. The application process is necessary to protect the integrity and
security of the electronic filing system. The process is comprehensive and designed to
2 allow you to save your data during the session, if needed, and to return the application
when convenient. Plan accordingly, as the IRS may take up to 45 days to approve
an application. The e-file application prompts for missing information to ensure that
applicants submit only complete applications to the IRS.
Note: Before submitting the application, all Principals and Responsible Officials must
create an e-Services account and enter information on the application.
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Applying to IRS e-file
Here is a quick guide to complete and submit the application:
■ Go to e-Services page, select E-file Provider Services, then select Access e-file Application
to log in.
■ Enter identification information for your firm.
■ Select your e-file Provider Options - businesses that want to e-file for a client should select Electronic
Return Originator (ERO).
■ Enter the name, social security number, date of birth, e-mail address and citizenship status for each
Principal and Responsible Official in your firm.
■ Enter the current professional information for Principals and Responsible Officials if an attorney, certified
public accountant, enrolled agent, officer of a publicly traded corporation, or a bonded bank official.
■ Each Principal or Responsible Official who does not provide professional credentials must use the
IRS Authorized Vendor for fingerprinting. To obtain the link for scheduling an electronic fingerprinting
appointment, they must access the e-file Application Summary page and use the scheduling link in the
Terms of Agreement Signature(s) & Personal Information section.
■ Each Principal and Responsible Official must answer several personal questions and acknowledge
reading the Privacy Act and Paper Reduction Act Notice, FBI Privacy Act Statement and the Terms
of Agreement (TOA) by entering a PIN you selected when creating your Secure Access account. By
doing this, each Principal and Responsible Official declares under penalty of perjury that the personal
information is true.
■ Submit the IRS e-file Application and retain the tracking number provided after successful submission
of the application.
Contact the e-help Desk at 866-255-0654, for assistance with the IRS e-file Application.
Provider Options
Applicants choose Provider Options, which include Electronic Return Originator, Intermediate Service
Provider, Online Provider, Transmitter, Software Developer, Reporting Agent and Large Taxpayer. Applicants
may choose more than one Provider Option, (e.g., Online Provider and Transmitter). Only choose those
options your business intends to use.
Brief descriptions for each Provider type are below (See IRS e-file Participation, Provider Roles and
Responsibilities for additional information):
Electronic Return Originator (ERO) – begins the process of the electronic submission of tax returns to the
IRS. EROs and Reporting Agents may apply to be transmitters and transmit return data themselves, or they
may contract with an accepted third-party transmitters that can transmit the data for them.
Intermediate Service Provider – processes tax return data, typically from an ERO or an individual taxpayer,
and forwards to a transmitter.
Reporting Agent – originates the electronic submission of certain returns for its clients, and/or transmits the
returns to the IRS. Reporting Agents (RAs) are companies (not individuals) that perform payroll services for
other businesses. RAs adhere to guidelines inRevenue, Procedure 2012-32 Revenue Procedure 2007-40
and Publication 1474, Technical Specifications Guide For Reporting Agent Authorization and Federal Tax
Depositors Reporting Agents must submit Form 8655, Reporting Agent Authorization, to the IRS prior to or when
they submit an IRS e-file Application.
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Applying to IRS e-file
Software Developer – writes either origination or transmission software according to the IRS e-file specifications.
Transmitter – sends the electronic return data directly to the IRS. A Transmitter must have software and
computers that allow it to interface with the IRS.
Online Provider – allows taxpayers to self-prepare returns by entering return data directly on commercially available
software, software downloaded from an Internet site and prepared off-line, or through an online Internet site. Online
Provider is a secondary role; therefore, the business must also choose another Provider Option such as Software
Developer, Transmitter or Intermediate Service Provider. Even though an ERO may use an Internet website to obtain
information from taxpayers to originate the electronic submission of returns, the ERO is not an Online Provider.
Large Taxpayer – a business or other entity (excluding partnerships) with assets of $10 million or more, or a
partnership with more than 100 partners (asset criteria does not apply to partnerships), which originates the
electronic submission of its own return(s). To submit an IRS e-file Application, Large Taxpayers should follow
instructions in Part V of Publication 4163, Modernized e-file (MeF) Information for Authorized IRS e-file
Providers for Business Returns. Note: A Large Taxpayer is a Provider Option on the IRS e-file Application, but
it is not an Authorized IRS e-file Provider.
Principals and Responsible Officials
Everyone who is a Principal or Responsible Official must:
■ Be a United States citizen or an alien lawfully admitted for permanent residence as described in 8 USC
1101(a)(20) (1994);
■ Be at least 18 years of age as of the date of application; and
■ Meet applicable state and local licensing and/or bonding requirements for the preparation and collection
of tax returns.
Principals and Responsible Officials must be fingerprinted unless they are providing professional status
information. They must use the IRS Authorized Vendor for fingerprinting by using the scheduling link on the
Application Summary page. Principals and Responsible Officials will provide professional status information
(credential number, state of jurisdiction, and date of expiration) in the e-file application as evidence that they are
one of the following:
■ Attorney – Must be in good standing of the bar of the highest court in any U.S. state, commonwealth,
possession or territory of the United States or the District of Columbia at the time of the application. An
attorney can’t be under suspension or disbarment from practice before the IRS or from the bar of any
state, commonwealth, possession, territory or the District of Columbia.
■ Certified Public Accountant – Must have a current license to practice as a Certified Public Accountant
in any U.S. state, commonwealth, possession or territory of the United States or the District of Columbia
at the time of the application. A CPA can’t be under suspension or disbarment from practice before
the IRS or from practice by a state, commonwealth, possession, territory or the District of Columbia.
Licensed Public Accountants (LPAs) must provide fingerprints.
■ Enrolled Agent (pursuant to part 10 of 31 C.F.R. Subtitle A) – Must have a valid Enrolled
Agent Number.
■ Officer of a publicly held corporation – May be asked to provide information about the exchange
where listed and on corporate letterhead which carries the office and stock name.
■ Banking official bonded and fingerprinted within the last two years – May be asked to provide a copy
of the bonding certificate and proof of fingerprinting within the last two years.
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Applying to IRS e-file
Principals
The Principal for a business or organization includes the following:
■ Sole Proprietorship – The individual owner is the Principal for a sole proprietorship.
■ Partnership – Each partner who has a 5 percent or more interest in the partnership is a Principal. At
least one such individual must be on the application. If no partner has a 5 percent or more interest in
the partnership, the Principal is the individual authorized to act for the partnership in legal and/or tax
matters.
■ Corporation – The President, Vice-President, Secretary, and Treasurer are each a Principal of
the corporation.
■ Other – The Principal for an entity that is not mentioned above, such as a Limited Liability Company,
Association, etc., is an individual authorized to act for the entity in legal and/or tax matters. At least one
such individual must be on the application.
If Principals described above are not involved in the e-file operations of the company, a large firm with multi-
layered management (excluding sole proprietor) may substitute individuals designated as “Key Persons” who
“substantially participate” in the firm’s electronic filing operations as Principals on the firm’s IRS e-file application.
These individuals can be in addition to, or in lieu of, the Principals described above for partnerships, corporations
or others and their position in the company on the e-file application must be identified as “Key Person.” A large
firm (not necessarily a Large Taxpayer by IRS definition) usually has subsidiaries or multiple operating divisions/
branches. “Substantially participate” is participation that is extensive and important in nature, with control over
the firm’s electronic filing operations. Clerical duties or positions lacking authority are not considered substantial
participation..
Note: Any Principals described above that participate in the e-file operations of the company must be on the
e-file application.
Responsible Officials
A Responsible Official is an individual with authority over the Provider’s IRS e-file operation at a location, is the
first point of contact with the IRS, and may be authorized to sign revised IRS e-file applications. A Responsible
Official ensures the Provider adheres to the provisions of the revenue procedure as well as all publications and
notices governing IRS e-file. The Responsible Official may oversee IRS e-file operations at one or more offices,
but must be able to fulfill identified responsibilities for each of the offices. If one individual can’t fulfill these
responsibilities, a Provider can revise the application to add or change Responsible Officials.
Other Individuals on IRS e-file Applications
Other individuals such as contacts, Principal Consents and Delegated Users may also be included on IRS
e-file Applications.
Contacts
A contact person should be available daily to answer IRS questions regarding the application and any processing
issues throughout the year. Contact persons may be a Principal or Responsible Official. Only Principals and
Responsible Officials will have access to private information.
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A Primary Contact is required for each application. An Alternate Contact is not required, but Providers can
specify one or more Alternate Contacts. It is important for a Principal or Responsible Official to change or
delete Contacts when they are no longer with the firm or their position within the firm no longer warrants being
a Contact.
Delegation of Authorities
A firm can delegate responsibilities regarding its e-file application and access to e-Services to other individuals.
These individuals should be an employee, partner or other member of the firm or have a business relationship
with the firm. Principals and authorized Responsible Officials are responsible for the actions of all delegates on
the firm’s application and can delegate some or all the following authorities:
■ Add, delete or change Principal
■ Add, delete or change Responsible Official
■ Viewing or updating applications (includes adding, deleting and editing delegated users and contacts)
■ Signing and submitting revised applications
■ Accessing e-Services Transcript Delivery System
■ Transmitter Role and MeF System Enroller Must be a Responsible Official or Delegated User with these
authorities)
■ Viewing Software Developer information
■ Accessing e-Services Reporting Agent Transcript Delivery Service (must have Reporting Agent
Provider option)
It is required that a Principal or Responsible Official change or delete delegates and/or authorities on the IRS
e-file Application when the authorities change or the individuals are no longer with the firm or their position within
the firm no longer warrants the authorities.
Delegated Users
Delegated Users are individuals designated by the firm to perform e-file application related duties or access
e-services. A Principal, Principal Consent (below) or Responsible Official appoints an individual as a Delegated
User on the IRS e-file Application. Delegated Users are application specific as are the authorities they are granted.
Large firms should limit the number of Delegated Users to 100 on a single application.
Principal Consent
A Principal or Responsible Official, with authority to “Add, Delete and Change Principal”, can assign the role of
Principal Consent to an individual. This role gives the designated individual the same e-file application authorities
as a Principal.
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Applying to IRS e-file
STEP Processing the e-file Application
During the processing of the e-file application, the IRS conducts a suitability check on
the firm and on other Principals and Responsible Officials listed on the application.
,
3 Suitability checks may include the following:
■ A tax compliance check
■ A check for prior non-compliance with IRS e-file requirements
Acceptance or Denial of an e-file Application
After an applicant passes the suitability check and IRS completes processing, the IRS will notify the applicant of
acceptance as an Authorized e-file Provider. Applicants can monitor the status of their application by accessing
the Application Summary. Transmitters and Software Developers must complete testing before acceptance. The
IRS assigns Electronic Filing Identification Numbers (EFINs) to all Providers and assigns Electronic Transmission
Identification Numbers (ETINs) to Transmitters, Software Providers and Online Providers. The IRS assigns EFINs
with prefix codes 10, 21, 32, 44 and 53 to Online Providers.
Once accepted, Providers do not have to reapply each year if they continue to e-file returns and comply with
suitability requirements. However, if a Provider does not e-file returns for one year, the IRS may notify the
Provider of removal from IRS e-file. The IRS may reactivate a Provider if the Provider replies within sixty days and
requests reactivation. Otherwise, the Provider will have to reapply. (See Reconsideration after Expulsion later in
this publication).
If the IRS suspends a Provider from participation in IRS e-file, the Provider may reapply to participate in IRS e-file
after the suspension period is completed or after resolution of suitability issues. Providers expelled or revoked
from participation in IRS e-file may not reapply “(See Reconsideration after Expulsion later in this publication).”
Providers are required to have the appropriate identification numbers and should review their IRS e-file
Application at IRS.gov to check their status. Providers may contact the e-help Desk, at 866-255-0654 with
questions regarding their e-file application status.
Denial to Participate in IRS e-file
If a firm, a Principal or a Responsible Official fails the suitability check, the IRS notifies the applicant of denial
to participate in IRS e-file, the date when they may reapply and that they may reapply sooner if they resolve the
suitability issues. In most circumstances, the denied applicant, Principal or Responsible Official may appeal the
decision through the Administrative Review described later.
An applicant denied participation because a federal or state court enjoined the applicant, Principal or
Responsible Official from filing returns or a federal or state legal action prohibits them from participating in IRS
e-file may not appeal the denial. If the injunction or other legal action expires or is reversed, the denied applicant
may reapply to participate in IRS e-file.
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The IRS reviews each firm or organization, Principal and Responsible Official listed on the IRS e-file Application at
the time you apply and on an ongoing basis. The IRS may deny an applicant participation in IRS e-file for a variety
of reasons that include but are not limited to:
1. An indictment or conviction of any criminal offense under the laws of the United States or of a state or other
political subdivision, or an active IRS criminal investigation;
2. Failure to file accurate federal, state or local tax returns;
3. Failure to pay any federal, state or local tax liability;
4. Assessment of fraud penalties;
5. Suspension or disbarment from practice before the IRS or before a state or local tax agency;
6. Disreputable conduct or other facts that may adversely impact IRS e-file;
7. Misrepresentation on an IRS e-file Application, which includes using another individual’s personal information
(name, SSN, etc.) without their permission (i.e., identity theft);
8. Unethical practices in return preparation;
9. Non-compliance with IRC 6695(g);
10. Stockpiling returns prior to official acceptance to participate in IRS e-file;
11. Knowingly and directly or indirectly employing or accepting assistance from any firm, organization or
individual denied participation in IRS e-file, or suspended or expelled from participating in IRS e-file. This
includes any individual whose actions resulted in the denial, suspension or expulsion of a firm from IRS e-file;
12. Knowingly and directly or indirectly accepting employment as an associate, correspondent or as a subagent
from, or sharing fees with, any firm, organization or individual denied participation in IRS e-file, or suspended
or expelled from participating in IRS e-file. This includes any individual whose actions resulted in denial,
suspension or expulsion of a firm from IRS e-file;
13. Enjoined from filing returns by a federal or state court injunction or prohibited from filing returns by any
Federal or State legal action that prohibits them from participation. A type of such legal action is a Federal
Executive Order such as Executive Order 13224 (September 23, 2001), which involves prohibitions directed
at individuals and entities that commit, or pose a significant risk of committing, acts of terrorism or that
provide support, services, or assistance to, or associate with, terrorists and terrorist organizations.
EFINs and ETINs
Providers must protect their EFINs and ETINs from unauthorized use and never share them. This includes
accepting payment for the use of an EFIN/ETIN (e.g., renting, leasing, purchasing) or transferring EFINs or ETINs to
another entity when transferring the business by sale, gift or other disposition. The new entity must get their own
EFIN, which can only be issued by the IRS. Note: Only the IRS has the authority to issue EFINs/ETINs. When
the IRS determines that a Provider is renting, leasing, remove, before adding or purchasing another Provider’s EFIN,
or is allowing others who have not passed suitability to use the Provider’s EFIN, the Provider will be sanctioned.
When an EFIN or ETIN is compromised, IRS will take the appropriate actions to protect IRS e-file.
All Providers must include their identification numbers with the electronic return data of all returns the Provider
transmits to the IRS. If more than one Provider participates in the origination and transmission of the return data,
applicable electronic filing identification numbers (EFIN and ETIN) for each Provider must be included in the
electronic return record. Online Providers must include an EFIN with a Prefix Code of 10, 21, 32, 44 or 53 with each
Online Return.
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Checking Other Authorized IRS e-file Providers
Providers may use only other Authorized IRS e-file Providers to perform IRS e-file activities, including origination
and transmission of electronic submission. For example, Transmitters must ensure they are transmitting only
for Electronic Return Originators (EROs). They should request others provide information to prove that they are
authorized Providers with an active EFIN. Care is necessary to safeguard IRS e-file.
A Provider can print a summary of its e-file application via e-Services at IRS.gov and provide it to other
Providers as needed. Providers can also confirm EROs using the Authorized IRS e-file Provider Locator
(Locator) at IRS.gov. If an ERO can’t be found, it may still be an Authorized IRS e-file Provider as EROs may
elect not to be included on the Locator. If you need assistance to search the Locator, contact the IRS by calling
the e-help Desk at 866-255-0654.
Using Third Parties for IRS e-file Related Activities
Providers may associate with third parties that are not authorized Providers for related activities such as
advertising, collection of taxpayer data and Web services, which are not e-file activities only if the third party
agrees to adhere to all applicable requirements for participation in IRS e-file. The IRS may require the Provider
to discontinue their association with third parties that are not adhering to IRS e-file requirements. The IRS may
also sanction a Provider that knowingly and either directly or indirectly associates with a third party that is not
adhering to applicable IRS e-file requirements.
When to Submit a New Application
Applicants and Providers must either submit a new application or reapply for any of the reasons below.
Principals and Responsible Officials may have to provide fingerprint cards or professional credential information.
■ They never participated in IRS e-file
■ They were previously denied participation in IRS e-file
■ They were previously suspended from IRS e-file
■ They have not submitted any e-file returns in the current or prior year
■ The Business Structure has changed, requiring use of a new or different Taxpayer Identification Number (TIN)
Adding New Business Locations
Providers may need to submit new IRS e-file Applications when expanding their e-file businesses to new
business locations. EROs must submit new applications for additional fixed locations from which the origination
of the electronic submission of returns will occur. A separate EFIN is required for each fixed location that
originates electronic submission of returns. A fixed location is an office owned or leased by the ERO.
For additional locations, owned by the Provider, where the ERO does not originate the electronic submission of
returns, the EFIN of the owner’s fixed location can be used. For example, if tax returns are prepared or collected
at a location owned by the same Provider, but forwarded to another location for origination of the electronic
submission, a new application is not required for the location where the tax returns are prepared or collected.
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Obtaining a Foreign EFIN
Providers may obtain an Electronic Filing Identification Number (EFIN) for use by a firm in “its business-related
group” if the firm can’t obtain an EFIN because its Principals and/or Responsible Officials are not U. S. citizens
or aliens lawfully admitted for permanent residence as described in 8 USC 1101(a)(20). The term “business-
related group” applies to brother-sister firms, subsidiaries, franchises, affiliates, etc. “Business-related group” is
broad to include any business relationship. The Provider may establish its own policies to determine the firms for
which it will obtain an EFIN and how it monitors the use of the EFIN.
The Provider must submit an IRS e-file application for each foreign EFIN it wants to obtain. The Provider must
include its address as the mailing address, but include the physical address of the firm for which it is obtaining
the foreign EFIN. The IRS will issue EFINs to the Provider for each location from which the firm in its “business-
related group” will originate the electronic submission of returns. The Provider is responsible for the EFINs and
may delete the EFIN assigned to any firm location when it determines appropriate.
The Provider is responsible for the business-related firm’s adherence to IRS e-file rules, but is not responsible for
the preparation of returns of the firm in its “business-related group.” The Provider should only obtain EFINs for
other firms it knows to be trustworthy. IRS will look to the Principals and the Responsible Officials if necessary to
assist the IRS in gathering information to address potential violations of IRS e-file rules by the “business-related”
firm. The IRS may inactivate the EFIN for a “business-related” firm that is not adhering to IRS e-file rules without
sanctioning the Provider or affecting its other EFINs.
For additional information see Questions and Answers on IRS.gov.
Acquiring an IRS e-file Business by Purchase, Transfer or Gift
Providers that acquire an existing IRS e-file business by purchase, transfer or gift must submit a new IRS e-file
Application and receive a new Electronic Filing Identification Number (EFIN). The Provider must submit an e-file
application and proof of sale, transfer or gift during the period beginning 45 days before and ending 30 days
after the acquisition date.
Providers that acquire an existing IRS e-file business by purchase, transfer or gift may not use the EFIN/ETIN
of the previous Provider. Providers may not acquire the EFIN/ETIN of another Provider by sale, merger, loan,
gift, lease, rent or otherwise. If a Provider is renting/leasing/purchasing or allowing others who have not passed
suitability to use their EFIN, the Provider may be subject to sanction.
When transfers occur during filing season, Providers should contact the IRS prior to the acquisition for
assistance in making a smooth transition. Providers interested in acquiring firms suspended, expelled, or
revoked from participation in IRS e-file or denied acceptance to participate in IRS e-file should also contact the
IRS. Contact IRS at the e-help Desk at 866-255-0654 to discuss transition issues.
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Keeping Your IRS e-file Application Up to Date
Providers should ensure that the IRS has current information by reviewing and updating their IRS e-file
Applications. Providers may review their IRS e-file Application information electronically via e-Services. A
Principal, Principal Consent or Responsible Official /Delegated User with the proper authorities, can revise and
submit an IRS e-file Application.
Providers must submit updates within 30 days of a change of any information. It is important to provide updates
such as Principals, Responsible Officials, addresses, telephone numbers and removing individuals no longer
associated with the firm, including deceased individuals. The IRS needs current information to be able to contact
Providers and obtain or provide important information.
The IRS will inactivate EFINs with a Principal or Responsible Official that is deceased if the firm does not remove
the individual within 30 days of the date of death. IRS also inactivates EFINs of Providers when it receives
undeliverable mail or is unable to contact a Provider. The IRS rejects all returns submitted by the Provider until
the appropriate updates are made and the IRS reactivates the EFIN.
Note: Changes submitted on an IRS e-file Application do not change the address of IRS tax records just as a
change to IRS tax records does not automatically update information on a Provider’s IRS e-file Application.
Exceptions – Changes that require a firm to acquire a new Employer Identification Number (EIN) require a
Provider to submit a new IRS e-file Application. Firms that change their form of organization, such as from a sole
proprietorship to a corporation, generally require the firm to acquire a new EIN.
Providers that sell, transfer or otherwise discontinue an IRS e-file business must notify the IRS within 30 days.
The easiest way to notify the IRS is to use the “Close Office” feature on IRS e-file Application on e-Services. If
notifying by letter, be sure to include enough information to identify the correct business location. Providers may
not sell or transfer EFINs, other identification numbers, or passwords when selling, transferring or otherwise
discontinuing an IRS e-file business.
Revision of the IRS e-file Application Requiring Resubmission
The following situations are changes that require resubmission of the IRS e-file Application:
■ Adding/Removing a Principal or Responsible Official
■ Adding/Removing a Delegated User or Contact
■ Adding a Provider Option
Fingerprints or credentials for new Principals and Responsible Officials of the firm are required unless the
individual is listed as a Principal or Responsible Official on the application of a Provider currently participating in
IRS e-file.
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Participating in IRS e-file
Authorized IRS e-file Providers (Providers) must adhere to applicable IRS e-file rules and requirements to
continue participating in IRS e-file. The IRS e-file rules and requirements are included in Revenue Procedure
2007-40, throughout this publication and in other IRS e-file publications and notices on the IRS.gov. Providers
must adhere to all applicable IRS e-file rules and requirements regardless of where they are published.
Providers should familiarize themselves with the revenue procedure, the e-file publications and e-file information
on IRS.gov to ensure compliance with requirements for participation in IRS e-file.
Some rules and requirements are specific to the e-file activity performed by the Provider. Additional rules and
requirements specific to the Provider’s e-file activity are included under each Provider Option. The list below,
while not all-inclusive, applies to all Providers:
■ Adhere to the advertising standards described in this publication
■ Clearly display the Provider’s “doing business as” name at all locations and websites that the Provider or
a third party obtains information from taxpayers for electronic filing of returns
■ Cooperate with the IRS’ efforts to monitor and investigate electronic filing for fraud and abuse
■ Comply with provisions for all e-file programs, including Free File and pilot programs in which the
Provider participates
■ Ensure against the unauthorized use of its EFIN and/or ETIN, including not transferring its EFIN or ETIN
to another entity, when transferring the business by sale, gift, or other disposition
■ Ensure the security of taxpayer information
■ Revise the IRS e-file Application as described within this publication within 30 days
Safeguarding IRS e-file
Safeguarding of IRS e-file from fraud and abuse is the shared responsibility of the IRS and Providers. Providers
must be diligent in recognizing fraud and abuse, reporting it to the IRS and preventing it when possible.
Providers must also cooperate with the IRS’ investigations by making available to the IRS, upon request,
information and documents related to returns with potential fraud or abuse. Additional information regarding
reporting fraud and abuse in IRS e-file is available at IRS.gov.
Indicators of abusive or fraudulent returns may be unsatisfactory responses to filing status questions, multiple
returns with the same address, and missing or incomplete schedules for income and expense documentation. A
“fraudulent return” is a return in which the individual is attempting to file using someone else’s name or SSN on
the return or where the taxpayer is presenting documents or information that have no basis in fact. A “potentially
abusive return” is a return the taxpayer is required to file but may contain inaccurate information and may lead
to an understatement of a liability or an overstatement of a credit resulting in production of a refund to which the
taxpayer may not be entitled.
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Safeguarding Taxpayer Information
Safeguarding taxpayer information is a top priority for the Internal Revenue Service. It is the responsibility
of governments, businesses, organizations and individuals that receive, maintain, share, transmit or store
taxpayers’ personal information. Taxpayer information is information furnished in any form or manner by or on
behalf of taxpayers for preparation or filing of their returns. Providers must safeguard taxpayer information from
unauthorized disclosure, use and destruction. In addition, they must be diligent in detecting and preventing
identity-theft fraud patterns and schemes to protect taxpayers and IRS e-file from identity-theft refund fraud.
Early detection of these patterns and schemes is critical to stopping them and their adverse impacts, and to
protecting taxpayers and IRS e-file.
Providers must have security systems in place to prevent unauthorized access by third parties to taxpayer
accounts and personal information. The Gramm-Leach-Bliley Act, codified at 15 USC 6801-6827, and the
implementing rules and regulations promulgated by the Federal Trade Commission include rules that are
designed to ensure the security and privacy of taxpayer information and are applicable to Providers. Providers
should become familiar with the Privacy and Security Rules and other important information regarding
safeguarding personal information available at the FTC website.
Providers must implement security and privacy practices that are appropriate for the size, complexity, nature
and scope of their business activities. The IRS Publication 4557, Safeguarding Taxpayer Data A Guide for
Your Business, contains information to help non-governmental businesses, organizations and individuals to
understand and meet their responsibility to safeguard taxpayer information.
The IRS may set forth additional safeguarding requirements for Providers as it determines appropriate,
which will be included in revisions of applicable e-file publications. Additional information can be found
on IRS.gov.
Registration of Websites with the IRS
To safeguard taxpayer information, the IRS requires Providers to register with the IRS all websites that collect
taxpayer information, either directly or through third parties, and used by the Provider for federal returns that
are filed electronically.
Providers must submit the following information to the IRS prior to the website being accessible on the Internet:
1. An EFIN for the Provider;
2. The name of a Principal or Responsible Official shown on the e-file application for the EFIN; and
3. The Uniform Resource Locators (URLs) of all websites from which the Provider collects information from
taxpayers, either directly or through third parties, for electronic filing of federal returns.
Any changes to the information provided above must be made within three business days.
Providers must login to e-Services and navigate to the e-file Application. Click “URL Collection” and proceed
as instructed. If “URL Collection” is not in the e-file Application Menu, click “Firm Information” and select “Yes”
in response to the website question. After saving, the “URL Collection” link should be available on the “e-file
Application” summary page.
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Provider Roles and Responsibilities
The roles and responsibilities of Providers relate to the e-file activity the firm is conducting. The firm identifies
its e-file activity by selecting the appropriate Provider Option in the IRS e-file Application. Each Provider
Option is a different role and may have different responsibilities that relate specifically to the e-file activity of
the firm. Some Providers may have more than one e-file business activity. For example, an Online Provider
may also be a Transmitter. Providers must adhere to all IRS e-file rules and requirements applicable to their
multiple e-file roles.
Electronic Return Originator
An Electronic Return Originator (ERO) is the Authorized IRS e-file Provider that begins the process of the
electronic submission of a return to the IRS. The ERO is usually the first point of contact for most taxpayers filing
a return using IRS e-file.
The Origination of an Electronic Return
An ERO begins the electronic submission of a return after the taxpayer authorizes the filing of the return via
IRS e-file.
An ERO must begin the electronic submission of only returns that the ERO either prepared or collected from a
taxpayer or another Provider. An ERO begins the electronic submission by any of the following:
■ Electronically sending the return to a Transmitter that will transmit the return to the IRS
■ Directly transmitting the return to the IRS
■ Providing a return to an Intermediate Service Provider for processing prior to transmission to the IRS
In beginning the process of the electronic submission of a return, the ERO has a variety of responsibilities,
including, but not limited to the following:
■ Beginning the electronic submission of returns timely
■ Submitting any required supporting paper documents to the IRS
■ Providing copies to taxpayers
■ Retaining records and making records available to the IRS
■ Accepting returns only from taxpayers and Providers
■ Reporting income derived from electronic filing activities properly. For this purpose, the firm or individual
(sole-proprietorship) listed on the e-file application must be the entity that reports income derived from
electronic filing activities.
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Intermediate Service Provider
An Intermediate Service Provider receives tax information from an ERO (or from a taxpayer who files
electronically using a personal computer and commercial tax preparation software), processes the tax return
information and either forwards the information to a Transmitter or sends the information back to the ERO (or
taxpayer for online filing).
The Intermediate Service Provider has a variety of responsibilities that include, but are not limited to
the following:
■ Including its Electronic Filing Identification Number (EFIN) and the ERO’s
EFIN with all return information it forwards to a Transmitter
■ Serving as a contact point between its client EROs and the IRS, if requested
■ Providing the IRS with a list of each client ERO, if requested
■ Adhering to all applicable rules that apply to Transmitters
Software Developer
A Software Developer develops software for the purposes of formatting electronic return information according
to IRS e-file specifications and/or transmitting electronic return information directly to the IRS. IRS e-file
specifications are contained in the e-file publications listed in the Appendix below.
Software Developers must pass either acceptance or assurance testing.
A Software Developer has a variety of responsibilities that include, but are not limited to the following:
■ Promptly correcting any software error causing returns to reject and distributing the correction
■ Ensuring its software creates accurate returns
■ Adhering to specifications provided by the IRS in publications
Transmitter
A Transmitter transmits electronic tax return information directly to the IRS. A bump-up service provider that
increases the transmission rate or line speed of formatted or reformatted information sent to the IRS via a
public switched telephone network is also a Transmitter. The IRS accepts transmissions using a variety of
telecommunication protocols.
To transmit electronic return data directly to the IRS, Transmitters must be equipped with both computer
hardware and software. Prior to transmitting return data to the IRS, the firm’s application must have the
“Transmitter” Provider Option with an EFIN and ETIN. Testing that ensures the compatibility of your transmission
systems with the IRS systems must be completed to enable transmission of the electronic return data to the IRS.
A Transmitter has a variety of responsibilities that include, but are not limited to the following:
■ Ensuring EFINs of Providers are included as required by IRS e-file specifications in the electronic return
record of returns it transmits
■ Timely transmitting returns to the IRS, retrieving acknowledgment files and sending the acknowledgment
file information to the ERO, Intermediate Service Provider or taxpayer (for online filing)
■ Promptly correcting any transmission error that causes an electronic transmission to be rejected
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Reporting Agent
A Reporting Agent is an accounting service entity authorized by its client to prepare, sign and file Employment
Tax Returns electronically. When adding this provider option, the system validates that the EIN entered on the
application has a Form 8655, Reporting Agent Authorization, on file.
Not for Profit Providers
All requirements of an Authorized IRS e-file Provider apply to Not for Profit Providers, unless otherwise noted.
SeePublicationHandbook for Authorized IRS e-file Providers of Individual Income Tax Returns, for 1345 ,
additional information.
IRS Sponsored Programs
IRS sponsored programs, including Volunteer Income Tax Assistance (VITA), Tax Counseling for the Elderly
(TCE) and Self-Help (Free File or Facilitated Self Assistance (FSA)) may electronically file returns. A VITA or TCE
sponsor must obtain the permission of the IRS (and, in the case of a TCE sponsor, the permission of the IRS (and
in the case of a TCE sponsor, the permission of the IRS office that is funding the TCE program) to participate in
IRS e-file.
Employers Offering IRS e-file as an Employee Benefit
An employer may offer electronic filing as an employee benefit whether the employer chooses to transmit returns
or contracts with a third party to transmit the tax returns.
Testing
The purpose of testing is to ensure, prior to live processing, that Providers transmit in the correct format and
meet the IRS electronic filing specifications; that returns have few validation or math errors; and that Providers
understand the mechanics of IRS e-file.
All Software Developers must complete Acceptance or Assurance Testing in accordance with the applicable
publication for each type of return. Communication testing is a requirement for Reporting Agents and
Transmitters planning to transmit electronic returns to the IRS. Most software packages (IRS accepted e-file
software) have communications tests built in so that completing this requirement is relatively easy. Follow the
directions in the software or documentation package. If you have problems, you should first contact either the
vendor that sold you the software or the technical support operation for the software package.
A Provider can view its “Forms Transmission Status” on the summary page of the e-file application. Software
Developers can view the information they provided to the IRS about each of their software packages, the IRS
assigned Software ID number, and the test status of a particular package.
If the software appears to be working correctly but you can’t complete the tests, you do not receive
acknowledgment files or experience other problems, contact the e-help Desk at 866-255-0654.
Advertising Standards
“IRS e-file” is a brand name. Firms accepted for participation in IRS e-file as EROs, Transmitters, Intermediate
Service Providers, Reporting Agents and Software Developers are “Authorized IRS e-file Providers.” Acceptance
to participate in IRS e-file does not imply endorsement of the software or quality of services provided by the
IRS, Financial Management Service (FMS) or Treasury. All Providers must abide by the following advertising
standards.
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A Provider must comply with the advertising and solicitation provisions of 31 C.F.R. Part 10 (Treasury
Department Circular No. 230). This circular prohibits the use or participation in the use of any form of public
communication containing a false, fraudulent, misleading, deceptive, unduly influencing, coercive or unfair
statement or claim. A Provider must adhere to all relevant federal, state and local consumer protection laws that
relate to advertising and soliciting.
The Provider must not use improper or misleading advertising in relation to IRS e-file. For example, any claim
concerning a faster refund by virtue of electronic filing must be consistent with the language in official IRS
publications. The Provider must clearly describe that a financial institution is advancing funds as a loan or will
provide the funds for other financial products. The advertisement on a Refund Anticipation Loan (RAL) or other
financial product must be easy to identify and is easily readable print. It must be clear in the advertising that
the taxpayer is borrowing against the anticipated refund or obtaining funds and not the refund itself from the
financial
institution.
A Provider must not use the IRS’ name, “Internal Revenue Service,” or “IRS” within a firm’s Doing Business As
name. However, once accepted to participate in IRS e-file, a firm may represent itself as an “Authorized IRS e-file
Provider”. Advertising materials must not carry the FMS, IRS or other Treasury Seals. Advertising for a cooperative
electronic filing project (public or private sector), must clearly state the names of all cooperating parties.
The IRS does not have a copyright for the IRS e-file logo. Use the logo only to indicate that a Provider offers
this service to taxpayers or has performed it on behalf of a taxpayer. Providers must not use the logo to portray
any other relationship between the IRS and any Provider. In using the IRS e-file logo, the Provider must use the
following guidelines:
■ Do not combine the logo with the IRS eagle symbol, the word “Federal” or with other words or symbols
that suggest a special relationship with the IRS
■ Do not place text closer than ¼ inch from the logo
■ Do not overprint other words or symbols on the logo
■ Do not change the letter spacing or type style
In one-color products, the logo should be printed a solid color, preferably PMS 285 blue. In multi-color products,
print the logo in solid PMS 285 blue with the lightning bolt in solid PMS 109 yellow. When using color systems
other than Pantone (PMS), the colors should be as close as possible to the PMS shades.
If a Provider uses radio, television, Internet, signage or other methods of communication to advertise IRS e-file,
the Provider must keep a copy and provide it to the IRS upon request, the text or, if prerecorded, the recorded
advertisement. A Provider must retain copies until the end of the calendar year following the last transmission
or use.
If a Provider uses direct mail, e-mail, fax communications or other distribution methods to advertise, the Provider
must retain a copy, as well as a list or other description of the firms, organizations, or individuals to whom the
communication was sent. The Provider must retain the records until the end of the calendar year following the
date sent and provide the records to the IRS upon request.
If a Provider’s advertising is not in compliance, the IRS may at its discretion temporarily inactivate e-file privileges
until the advertising is brought into compliance. For example, if a Provider’s website has words or logos outside
the rules identified in this section, the IRS may inactivate e-file privileges until the wording and/or logos are
changed and/or the website is taken down. Repeated violations or failure to remove non-compliant advertising
within a reasonable time-frame may result in sanctions.
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Monitoring of IRS e-file Providers
The IRS monitors Providers for compliance with the revenue procedure and IRS e-file rules and requirements.
Suitability
All Providers, except those that function solely as Software Developers, must pass a suitability check on the
firm as well as all Principals and Responsible Officials of the firm prior to acceptance to participate in IRS e-file.
To safeguard IRS e-file, the IRS completes suitability checks regularly on Providers, Principals and Responsible
Officials. If the results of a suitability check indicate that a firm or individual does not meet or adhere to IRS e-file
requirements, the IRS may revoke or sanction the Provider from participating in IRS e-file.
IRS e-file Monitoring
The IRS monitors Providers through review of IRS records and during visits to Providers’ offices and other
locations where Providers perform IRS e-file activities. During monitoring visits, the IRS may investigate
complaints and ensure compliance with IRS e-file rules. Monitoring may include, but is not limited to the
following:
■ Reviewing the quality of IRS e-file submissions for rejects and other defects
■ Checking adherence to signature requirements on returns
■ Scrutinizing advertising material
■ Examining records
■ Observing office and security procedures
■ Checking Tax Compliance on the Firm and taking corrective action for non-compliance
■ Checking Tax Compliance on all Principals and Responsible Officials and taking corrective action for
non-compliance
In addition, the IRS may monitor Providers for compliance with the tax return preparer regulations, including
provisions of IRC section 6695(g), Other Assessable Penalties with Respect to the Preparation of Tax Returns
for Other Persons, which relates to preparer due diligence requirements for certain tax benefits. Specifically, the
Earned Income Tax Credit, the American Opportunity Tax Credit, the Child Tax Credit/Additional Child Tax Credit/
Credit for Other Dependents and Head of Household filing status claimed on individual returns.
Revocation
The IRS may revoke participation of a firm, a Principal or a Responsible Official in IRS e-file if either a federal
court order enjoins them from filing returns, or if they are prohibited by a federal or state legal action that would
prohibit participation in e-file. A type of such legal action is a Federal Executive Order, including
Executive Order 13224 (September 23, 2001), which involves prohibitions directed at individuals
and entities that commit, or pose a significant risk of committing, acts of terrorism or that provide support,
services, or assistance to, or associate with, terrorists and terrorist organizations.
They are not entitled to an administrative review process for revocation of participation in IRS e-file if the IRS
denies or revokes a Provider, Principal or a Responsible Official because of a federal court order enjoining filing
of returns or a federal or state legal action that prohibits participation in filing of returns. If the injunction or
other legal action expires or is reversed, the revoked Provider may reapply to participate in IRS e-file after the
injunction or other legal action expires or is reversed.
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Sanctioning
Violations of IRS e-file requirements may result in warning or sanctioning Principals, Responsible Officials and
the Provider. The IRS may sanction any Provider when the firm or any of its Principals or Responsible Officials
fails to comply with any requirement or any provision of this publication, as well as other publications and notices
that govern IRS e-file. The IRS may also sanction for the same reasons that it denies an application to participate
in IRS e-file. See Denial to Participate in IRS e-file. Before imposing a more stringent sanction, the IRS may
issue a warning letter that describes specific corrective action the Provider must take. The IRS may also sanction
without issuance of a warning letter.
Sanctioning may be a written reprimand, suspension or expulsion from participation from IRS e-file, depending
on the seriousness of the infraction. The IRS categorizes the seriousness of infractions as Level One, Level
Two and Level Three. The firm, Principal or Responsible Official may appeal through the Administrative Review
Process. Suspended Providers and individuals are usually ineligible to participate in IRS e-file for a period of
either one or two years from the effective date of the sanction, but they may reapply after resolution of suitability
issues. Individuals of firms expelled from participation may be eligible for reconsideration after five years.
In most circumstances, a sanction is effective 30 days after the date of the letter informing of the sanction
or the date the reviewing offices or the IRS Independent Office of Appeals affirms the sanction, whichever is
later. In certain circumstances, the IRS can immediately suspend or expel a Firm, Principal or Responsible
Official without warning or notice. When a firm, Principal or Responsible Official is suspended or expelled from
participation in IRS e-file, all other e-file applications for which the same individuals are involved may also be
subject to the same sanction.
The IRS may list in the Internal Revenue Bulletin, newsletters or other media the name and owner of any entity
suspended, expelled or revoked from participation in IRS e-file and the effective date of the IRS action.
Levels of Infractions
■ Level One Infractions – Level One Infractions are violations of IRS e-file rules and requirements that, in
the opinion of the IRS, have little or no adverse impact on the quality of electronically filed returns or on
IRS e-file. The IRS may issue a written reprimand or other sanctions for a Level One Infraction.
■ Level Two Infractions – Level Two Infractions are violations of IRS e-file rules and requirements that, in
the opinion of the IRS, have an adverse impact upon the quality of electronically filed returns or on IRS
e-file. Level Two Infractions include continued Level One Infractions after the IRS has brought the Level
One Infraction to the attention of the Authorized IRS e-file Provider (Provider). A Level Two Infraction may
result in suspension from participation in IRS e-file for one or two years depending on the severity of the
infraction.
■ Level Three Infractions – Level Three Infractions are violations of IRS e-file rules and requirements that,
in the opinion of the IRS, have a significant adverse impact on the quality of electronically filed returns or
on IRS e-file. Level Three Infractions include continued Level Two Infractions after the IRS has brought
the Level Two Infraction to the attention of the Provider. A Level Three Infraction may result in suspension
from participation in IRS e-file for two years, or depending on the severity of the infraction, such as
identity theft, fraud or criminal conduct. It may result in an immediate suspension or expulsion without
the opportunity for future participation. The IRS reserves the right to suspend or expel a Provider prior to
administrative review for Level Three Infractions.
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Administrative Review Process Overview
The firm, Principals and Responsible Officials of denied applicants and sanctioned Providers are entitled to an
administrative review. The administrative review process can be a two-step process:
■ Step 1 – The firm, Principals or Responsible Officials must request an administrative review in writing by
the office that denied or sanctioned them. If the reviewing office upholds the denial of the sanction then;
■ Step 2 – The firm, Principals or Responsible Officials may appeal the denial or sanction by submitting a
written signed appeal request to the IRS Independent Office of Appeals.
Failure to request either an administrative review or appeal within 30 calendar days of the date of any denial or
sanction letter, terminates the right to an administrative review or appeal.
Administrative Review Process for Denial of Participation in IRS e-file
Firms, Principals or Responsible Officials denied participation in IRS e-file usually have the right to an
administrative review in the form of a written, signed appeal. They may fax a written response to 877-477-
0567 or mail it to the address shown in the denial letter, within 30 calendar days of the date of the denial letter.
The applicant’s response must address the IRS’ reason(s) for denial, have supporting documentation and be
signed. During this administrative review process, the denial of participation remains in effect. Upon receipt of
a timely written response, the IRS reevaluates its denial of the participation in IRS e-file. The IRS may either
issue an acceptance letter or a subsequent denial letter.
A firm, Principal or Responsible Official who receives a subsequent denial letter is entitled to an appeal. They
must submit the appeal in writing to the attention of the IRS Independent Office of Appeals, by faxing a written
response to 877-477-0567 or mailing it to the address shown in the subsequent denial letter within 30 calendar
days of the date of the denial letter. The written appeal must contain a detailed explanation that addresses the
denial, along with documentation supporting why the IRS should reverse the decision.
The Administrative Review Process for Sanctioning
Firms, Principals and Responsible Officials have the right to an administrative review if the IRS advises of either a
proposed, recommended or immediate sanction. They can fax or mail a signed, detailed written explanation with
supporting documentation as to why the IRS should reverse its decision and not impose the sanction within 30
calendar days of the date of the letter to the office that issued the letter. During this administrative review process,
an immediate sanction remains in effect.
Upon receipt of a written response, the IRS reviews the appeal and issues a letter indicating whether the sanction
was upheld or reversed. If a firm, Principal or Responsible Official receives a letter affirming a suspension or an
expulsion, they can appeal to the IRS Independent Office of Appeals. The appeal must be in writing, signed and
faxed or mailed to the IRS office that issued the recommended sanctioning letter within 30 calendar days of the
date of the letter. The written appeal must contain detailed reasons, with supporting documentation, to show why
the IRS should reverse its decision and not impose the recommended suspension or expulsion.
Note: Administrative Review and Appeals are only available for proposed, recommended or immediate
suspensions and expulsions. Written reprimands cannot be appealed as they carry no immediate consequence.
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Reconsideration after Expulsion
Individuals that can’t participate in IRS e-file because their firms were expelled may be reconsidered after a
five-year waiting period. This period begins five years from the date the firm was expelled or five years after the
individual has completed rehabilitation (e.g., incarceration, parole, probation, restitution, etc.). There are some
expulsion situations not eligible for reconsideration.
To request consideration, fax (877-477-0567) or mail a letter to: Internal Revenue Service, Electronic Products
and Services Support, 310 Lowell Street, Stop 983, Andover, MA 01810. You must provide an explanation as to
why you should be allowed to reapply and include a copy of your expulsion letter with any pertinent documents
to support your position. In addition, you must meet all eligibility requirements to participate in IRS e-file. You will
be notified in writing regarding your request.
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Appendix
Appendix
References
■ e-News for Tax Professionals, provides the latest national news for the tax professional community, as
well as links to resources on IRS.gov and local news and events by state. For more information on the
electronic subscription services, visit “Tax Professionals” at IRS.gov, click on “Subscription Services”
under “Tax Professional Topics.”
■ IRS website (IRS.gov), The IRS regularly posts important information, including updates and Frequently
Asked Questions (FAQs). Taxpayers can use the IRS Web site to locate the nearest Electronic Return
Originators to assist them with e-filing returns.
■ QuickAlerts, provide up-to-the-minute e-file information. It is the IRS’ technology messaging system
for Providers. Users receive messages by e-mail. The messages advise of problems that may interrupt
processing or acknowledgment of electronically filed returns, publication changes for IRS e-file and other
information of interest to Authorized IRS e-file Providers.
■ Publication 1345, Handbook for Authorized IRS e-file Providers of Individual Income Tax Returns,
contains requirements and important information for participating in IRS e-file of Individual Income
Tax Returns.
■ Publication 1436, Test Package for Electronic Filers of Individual Income Tax Returns, contains scenarios
and instructions for preparing test material for Electronic Filing of Individual Income
Tax Returns.
■ Publication, Technical Specifications Guide For Reporting Agent Authorization For Magnetic Tape/ 1474
Electronic Filers and Federal Tax Depositors, contains technical file specifications for Reporting Agents.
■ Publication, Modernized e-file (MeF) Information for Authorized IRSe-file Providers for Business 4163
Returns, contains rules and other specific information for e-file of Forms 1120/1120S.
■ Publication, Modernized e-file (MeF) Guide for Software Developers and Transmitters, outlines the 4164
communication procedures, transmission formats, business rules and validation procedures for returns
e-filed through the Modernized e-file (MeF) system.
■ Publication 4557, Safeguarding Taxpayer Data A Guide for Your Business, contains information
to safeguarding taxpayer data. The purpose of this Publication is to provide information on legal
requirements to safeguard taxpayer data.
■ Revenue, Requirements of Participants in the IRS e-file Program, specifies the Procedure 2007-40
requirements for participating as Authorized IRS e-file Providers, and is the official set of rules that
govern participation in IRS e-file. The IRS revises the revenue procedure as needed. The IRS may post
additional e-file rules to the IRS Web site and include the rules in IRS e-file publications.
■ Treasury Department Circular No. 230, Regulations Governing Practice before the Internal
Revenue Service.
23 IRS e-file | Application & Participation
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