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                                          Department of the Treasury - Internal Revenue Service
  Form 9325 
                                   Acknowledgement and General Information for  
  (January 2017)
                                   Taxpayers Who File Returns Electronically

Thank you for participating in IRS e-file.

Taxpayer name

Taxpayer address (optional)

  1.   Your federal income tax return for                    was filed electronically with the
       Submission Processing Center. The electronic filing services were provided by                                    .

  2.   Your return was accepted on        using a Personal Identification Number (PIN) as your electronic
       signature. You entered a PIN or authorized the Electronic Return Originator (ERO) to enter or generate a PIN
       for you. The Submission ID assigned to your return is                             .

  3.   Your return was accepted on                           Allow 4 to 6 weeks for the processing of your return.
       The Earned Income Credit or a dependent's exemption on your return may be reduced or disallowed due to a 
       child's name and social security number mismatch.

  4.   Your electronic funds withdrawal payment request was accepted for processing.

  5.   Your electronic funds withdrawal payment request was not accepted for processing. Refer to the "If You Owe 
       Tax" section.

  6.   Your Form 4868, Application for Automatic Extension of Time to File U.S. Individual Income Tax Return, was
       accepted on                        . The Submission ID assigned to your extension
       is                          .

          DO NOT SEND A PAPER COPY OF YOUR RETURN TO THE IRS.  
          IF YOU DO, IT WILL DELAY THE PROCESSING OF THE RETURN.

                                   If You Need to Make a Change to Your Return
If you need to make a change or correct the return you filed electronically, you should send a Form 1040X, Amended U.S. 
Individual Income Tax Return, to the IRS Submission Processing Center that processes paper returns for your area. The 
address is available at www.irs.gov, or you can call the IRS toll-free at 1-800-829-1040.

                                   If You Need to Ask About Your Refund
The IRS notifies your Electronic Return Originator (ERO) when your return is accepted, usually within 48 hours. If your 
return was not accepted, the IRS notifies your ERO of the reasons for rejection. If it has been more than three weeks 
since the IRS accepted your return and you have not received your refund, go to www.irs.gov and click on "Where's My 
Refund?" to view your refund status. Exception: If box 3 above is checked, allow 4 to 6 weeks for processing of your 
return. A notice will be sent to you advising of changes to your return.  
  
Also, you can call the TeleTax line at 1-800-829-4477, for automated refund information. You should have available the 
first social security number shown on your return, your filing status, and the exact amount of the refund you expect. 
TeleTax gives you the date for mailing or depositing your refund. You should receive your refund check within 30 days of 
the date given by TeleTax, or within one week of that date, if you chose direct deposit. If you do not receive it by then, or if 
TeleTax does not give your refund information, call the Refund Hotline at 1-800-829-1954.
Catalog Number 12901K                     www.irs.gov                                          Form 9325 (Rev. 1-2017)



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The IRS uses refunds to cover overdue taxes and notifies you when this occurs. The Fiscal Service offsets refunds 
through the Treasury Offset Program to cover past due child support, federal agency non-tax debts such as student loans 
and state income tax obligations. Fiscal Service sends you an offset notice if it applies your refund or part of your refund 
to non-tax debts. If you have questions about the offset, contact the agency identified in the notice. You may also call the 
Treasury Offset Program Call Center at 1-800-304-3107, if you have additional questions.

                                                    If You Owe Tax
If your return has a balance due, you must pay the amount you owe by the prescribed due date. If you paid by electronic 
funds withdrawal (direct debit) or by credit card, no voucher is needed. The credit card service providers will charge a 
convenience fee based on the amount of taxes you are paying. The fees and the type of credit or debit cards accepted 
may vary between providers. You will be told the amount of the fee during the transaction and you will be given the option 
to either continue or end the transaction. For information on paying your taxes electronically, including by credit or debit 
card, go to www.irs.gov/e-pay.  
  
If you are not paying electronically you may use Form 1040-V, Payment Voucher, which you can obtain from your 
Electronic Return Originator. If the IRS does not receive your payment by the prescribed due date, you will receive a 
notice that requests full payment of the tax due, plus penalties and interest. If you can not pay the amount in full, complete 
Form 9465, Installment Agreement Request, which you may file electronically. To apply for an installment agreement 
online, go to www.irs.gov. You may also order Form 9465 by calling 1-800-TAX-FORM (1-800-829-3676). If approved, the 
IRS charges a user fee to set up an installment agreement.

                      If You Need to Inquire About Your Electronic Funds Withdrawal Payment
You may call 1-888-353-4537 to inquire about the status of your electronic funds withdrawal payment. If there is a change 
to the bank account information included on your return, you should call this number to cancel a scheduled payment. You 
should have available the social security number of the first person listed on the tax return, the payment amount, and the 
bank account number. Cancellation requests must be received no later than 11:59 p.m. E.T. two business days prior to 
the scheduled payment date.

                                       Tax Refund Related Financial Products

Financial institutions offer a variety of financial products to taxpayers based on their refunds. Contracts for financial 
products are between you and the financial institution. The IRS is not associated with the contract. If you have questions 
about tax refund related products, contact your Electronic Return Originator or the lender.

                                Instructions for Electronic Return Originators

Line 2 - PIN Presence Indicator - Check box 2 if the taxpayer entered a PIN or authorized the ERO to enter or generate 
the PIN for the taxpayer, and the Acknowledgement File PIN Presence Indicator is a "Practitioner PIN," "Self-Select PIN" 
or "Online Filer PIN." Form 8879, IRS e-file Signature Authorization, is required if the ERO enters or generates the PIN or 
if the Practitioner PIN method is used. Use Form 8453, U.S. Individual Income Tax Transmittal for an IRS e-file 
Return, to send required paper forms or supporting documentation listed next to the form check boxes (do not 
send Forms W-2, W-2G, or 1099R).  
  
Line 3 - Exception Processing - Check box 3 if the Acknowledgement File Acceptance Code equals "Exception." The 
acceptance code indicates that this return has been previously rejected and this subsequent submission still has invalid 
data.  
  
Line 4 - Payment Acknowledgement Literal - Check box 4 if the taxpayer requested to use electronic funds withdrawal to 
pay the balance due, and the Acknowledgement File Payment Acknowledgement Literal field equals "Payment Request 
Received."  
  
Line 5 - Payment Acknowledgement Literal - Check box 5 if the taxpayer requested to use electronic funds withdrawal to 
pay the balance due, and the Acknowledgement File Payment Acknowledgement Literal field does not equal "Payment 
Request Received." If box 5 is checked, inform the taxpayer that he/she must pay by check, money order, debit card, or 
credit card.  
  
Note: EROs can use the Acknowledgement File information, translated by the transmitter, to complete Form 9325.

Catalog Number 12901K                               www.irs.gov                                      Form 9325 (Rev. 1-2017)






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