Web                    NC-5500
       3-20                   Request to Waive Penalties

Part 1.  Taxpayer Information
SSN or                                   SSN of Spouse                                                                         Account ID
FEIN:                                    (If Joint Return):                                                                    Number:
Taxpayer’s Name (Legal Name if Business):
Trade Name (If Different): 
Name of Contact Person:                                                                           Daytime Telephone Number: 
Mailing Address: Street or P.O. Box
                         City                                                                            State                 Zip Code

Part 2.  Penalty Information

Type(s) of Tax:                                              Amount of Penalty:
Period(s):                                                   Notice(s) of Assessment:

Part 3.  Reason for Request  (Place an X in any block that applies and provide the information requested.) 
Death of taxpayer, taxpayer’s immediate family member, or tax preparer.
Name of deceased: 
Date of death:                                               Relationship to taxpayer:
Explanation of how death prevented compliance: 

Serious and sudden illness of taxpayer, taxpayer’s immediate family member, or tax preparer that began within 3 months before the due date of 
the tax for which the penalty was assessed.
Name of person with illness:                                                                      Type and duration of illness:
Explanation of how illness prevented compliance:

Natural disaster or accident that occurred within 3 months before the due date of the tax for which the penalty was assessed.  (For disasters addressed 
in a memo or notice from the Secretary of Revenue or the Governor of North Carolina, the period for requesting a penalty waiver is specifically stated 
in the memo or notice.)  
Date and type of disaster or accident:
County of natural disaster or location of accident:
Has insurance claim been filed?          Yes       No     If yes, enter name of insurance carrier:
Explanation of how disaster or accident prevented compliance:

Good Compliance Record.  You must meet all the criteria set out in the instructions located on reverse.

Taxpayer’s
Signature:                                                                                        Title:                              Date:
           I certify that, to the best of my knowledge, this application is accurate and complete.
Preparer’s
Signature: A preparer cannot sign Form NC-5500 for the taxpayer unless a power of attorney (Form GEN-58) has been established.        Date:

Preparer’s Name:

Preparer’s Tax Identification Number:                                                             Contact Phone Number:

MAIL TO:  North Carolina Department of Revenue, Customer Service, P.O. Box 1168, Raleigh, NC 27602-1168

Page 2
NC-5500
Web                                            Instructions
3-20

Part 1. Taxpayer Information: Enter the identifying information of the taxpayer including the name, address, 
       and applicable identification number(s) along with the name and phone number of a contact person (if 
       different from the taxpayer) on the appropriate lines.  

Part 2. Penalty Information: List the type(s) of tax for which this request applies along with the amount of 
       penalty and the tax period(s) covered.  Important.  For penalty waiver purposes, the following tax types 
       are considered as one tax type:
         Corporate Income and Franchise taxes
         State, Local, and Transit Sales and Use taxes
       In addition, all penalties imposed for the same filing period are treated as one request.  Attach a copy of 
       each notice of tax assessment to this form or write each notice number in the space provided. 

Part 3. Reason for Request:  Indicate the reason for the penalty waiver request by placing an X in the space 
       provided. Important. Your request will be denied if you do not provide all of the required information for 
       the reason you specify.  
 
       Good Compliance Record.  The Department recognizes that everyone makes mistakes and taxpayers 
       sometimes have difficulty complying with the tax laws.  For this reason, each taxpayer is allowed one 
       100% penalty waiver for each tax type every three years based on the Department’s Penalty Policy ** 
 at www.ncdor.gov.

       The good compliance reason applies only if all of the following statements are true:

         All required tax returns and reports due have been filed.
         All tax, interest, and penalty that is not waivable for the tax period for which the penalty waiver is 
         requested has been fully paid.
         Any amount due on a notice of collection received for a tax period that is different from the tax  
         period for which the penalty waiver is requested has been fully paid.
         During the past three years, no penalty waiver based on a good compliance record for         
         the tax type for which waiver is requested has been granted.
         The penalties at issue are not the result of the same or similar error or practice as those    
         previously assessed by the Department.
         All documents, information, reports, and returns requested by the Department were timely  
         provided.

** Exception:  The 10% failure to pay penalty for trust taxes, such as sales tax and withholding tax, is not 
subject to the good compliance record reasons if the taxpayer collected but failed to remit trust taxes.